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  • in reply to: Can you set a zip code range? #39801
    Cici
    Keymaster

    Hi Natalie, I believe you are now working with the developer, yes the way you described it would be customization, Lance will discuss further with you.

    Cici
    Keymaster

    Richard,

    The csv file you attached is almost there, yes you no longer have semi colons, but you changed the data field attribute in the header row back  to ” sl_name”  that is not a data field in base Store Locator Plus plugin, nor is sl_province, or sl_postal code. It doesnt matter what they are called on your map, when importing you must use the correct field names.

    The slug for the first entry there fore should not be “NAME:   it is ” store”

    please review the links I sent you  A list of the base field names can be found under the NEW documentation site:

    https://docs.storelocatorplus.com/blog/location-imports-with-power-add-on/

     

    • sl_id , id
    • sl_store , store
    • sl_address , address
    • sl_address2 , address2
    • sl_city , city
    • sl_state, state
    • sl_zip , zip
    • sl_country , country
    • sl_latitude , latitude
    • sl_longitude, longitude

    There is no data field attribute called sl_name so it wont be recognized during import and will mess up your imports..  So you cleared one error and created another again…

    Your 404 error is totally different issue pertaining to server  What are your settings under General: Read about the common issues regarding servers and large data sets here”.

    I cant see what you have settings at.  If you need further assistance to have us correct your import  files or to look into your server configuration, that would be outside of this forum  With  Paid Support, you can select next day or 3 day biz mail, if you need an SLP administrator or developer to log on and troubleshoot your site there is an option for that as well.

    Versions:

    My error:  ProPack, you are correct , is production release 4.4.04, it was Pages that i was 4.4.06 (now4.4.07,)

    sorry for the confusion.

     

    Cici
    Keymaster

    Richard,

    Your file is still not in the correct CSV file format, something  is converting your files and saving them with semi-colons. also you have extra spaces and incorrect data fielld names in the header row. You must also check off Import, first line has field name on the Import panel

    I corrected the first three lines from the file you attached  and separated header fields with commas, and then  imported the partial list(see attached)  and they imported correctly into my store locator plus page with the names in the correct spot, address in correct spot etc.. I then checked the front end to make sure they were appearing in my results, they were.

    Double check your versions  ProPAck is   version 4.4.06.

    If you need us to fix your files since they are so large we would need you to send them thru to paid support. 

    Here is an example of the corrected file and how it should look after saved in CSV file format with correct data fields.

     

    Attachments:
    You must be logged in to view attached files.
    in reply to: 'No locations found' Text will not translate #39771
    Cici
    Keymaster

    P.S. The language files are imported into the database for the NEXT versions release. I think ProPack had a recent version release before you sent those files, so it will be included in next release.

    in reply to: 'No locations found' Text will not translate #39770
    Cici
    Keymaster

    For others who might be reading this:

    For other users that might read the forum posts:

    the .po and .mo just go in the ./languages folder

    You set WP to “german”.

    You install/activate the SLP plugin.

    SLP will store whatever is in your .po file as the translation for “Find Locations” or “No results found” into the WordPress options table.     This as a clean first install will translate, if not, then from that point forward the ONLY way to change the translation is to edit the setting itself. But it is serialized data.

    So the only REAL way to change strings is to use the add-ons  ES/ER/EM depending what string you are changing and edit it.

    The other option is to delete all the SLP options with Janitor, deactivate SLP, make sure you .po is updated, re-activate SLP,  and re setup your SLP options.  Probably not preferred method.

    They are now stored in the WP options because they were NOT in the translation file when you activated the plugin.  If they are not translated and you activate SLP it will default to English and store the English string in t the WP options table. It is stuck like that until  you change it with an add-on if Janitor doesn’t work.

    in reply to: Categories, Tags Input not shown in foreign languages #39768
    Cici
    Keymaster

    Hi Frank,

    He fixed the one particular issue about not seeing tags in the SLP update (base Plugin)

     

    in reply to: 'No locations found' Text will not translate #39766
    Cici
    Keymaster

    Thanks Frank, Replied with email and sent you the zip file for ER and additional instructions about some of the translations.

    P.S. I meant to say Enhanced Results, since it is “results” options table that comes back with the No locations found string…

    Thanks!!

    in reply to: Can you set a zip code range? #39748
    Cici
    Keymaster

    Yes you can have a zip code range. You can decide what results are displayed in the radius with settings under Experience result and you can further define discrete searches with the Experience Add-on.

    If you want Territories  only to be specific:

    The directory builder plugin is close to what you need but is town or state/province or country specific.

    You can mimic what you want by using Tagalong to create categories for each area you want to track. Assigning the category to each rep and then using the only_with_category filters can help build the page you want from a map and user-interface perspective.

    Directory builder, ProPack, Tagalong , Contact Extender ; will be incorporated as  part of the Power add-on (now in pre release)e. New features will only appear in one of the three subscription packages.

    You can check out the demo site before making a purchase. The demo site has Tagalong, Pro Pack and Experience Add-on installed.

    If you would like a customized solution you can send additional info and Specs to the Contact form under Paid Customization for a quote.

     

    in reply to: Results #39745
    Cici
    Keymaster

    @ Lenny

    Following up with you:

    If you were receiving a non valid JSON response then something either one of your plugins or themes or something you may have customized is creating an issue and not allowing SLP to work properly.

     See Troubleshooting for information on how to check the AJAX response and the plugins Jquery versions. Also WP best Practices articles on why it is not a good thing to call your own jquery.  Lance responded to a user post  in the SLP forum  and cited an interesting article on this subject. the forum poster found the offending plugin (Slider)

    The easy debug is to   turn off your other plugins one by one to see what may be effecting SLP, or you can check with Firefox or another debugging tool. (there are tutorials videos and more info also under the Troubleshooting section.

    Not sure if you have the latest versions of the Experience pack etc…please provide your plugin environment if you still need help

    Please let us know what you have found so others can benefit.

     

    in reply to: Locations showing at startup despite being turned off #39724
    Cici
    Keymaster

    Hi Rob,

    So it was working on your dev site but when you migrated it it didnt work the way it did before?

    Well one thing I noticed immediately when I loaded your site: is it is saying SLp did not send a Valid JSONP response., that indicates you have something wrong that will mess up especially the Results ordered by settings (see Troubleshooting section under AJAX blocked)

    Invalid JSON responses means the site you migrated to either has broken/outdated JavaScript or an issue with the WP AJAX processor.
    The error message is coming from your theme possibly… http://biggreenegg.com/find-a-dealer/jquery
    If you forced jquery and didnt follow the WP best Practices it can cause some issues that will create havoc display an the results ordering, map etc.
    You may know right where to look, if not try debugger:

    Here is some info from WP on the jquery best practices.

    I just checked out the settings and how they save on my site and it is behaving properly.

    Some notes:
    Your zoom level is set at 4 that is very close to the center map at… which default if you have chosen US Google map domain, is the center of the US.

    Looking at your site with a quick inspect I am seeing that you have order by Features Ranked, distance. options[featured_location_display_type]:show_within_radius

    But you have Always show featured if within Radius…so it will always show the featured around the center map at and the zoom is going to be very tight around the middle of kansas or wherever Google thinks the center of the US is.

    in reply to: Categories, Tags Input not shown in foreign languages #39720
    Cici
    Keymaster

    Did you send those files to the link Lance provided in the email
    Translate WP SLP

    in reply to: Categories, Tags Input not shown in foreign languages #39719
    Cici
    Keymaster

    Hi Frank,

    Lance hasn’t had a chance to incorporate it  as yet.  I will remind him to check it out.

    in reply to: 'No locations found' Text will not translate #39718
    Cici
    Keymaster

    Hi Frank,

    You are correct, that is a label on the Front end, that is why it isn’t showing up in the SLP translation files.   If your translations are accepted and found to be at 100% I believe you would qualify for an add-on (The Legacy version of  Enhanced Search.) or a discount towards the Experience Add-on

    Send  another email to support (you should have that part down pat right?) If you want the add-on. I have been away for a few days .   I know Lance was working with you but I will see the email in support.

     

    CiCi

     

     

    in reply to: Locations and results not showing #39715
    Cici
    Keymaster

    Tim, The one thing you didn’t provide is your Plugin environment and without that we cant really help you. Please read the Posting Guidelines. it specifies what we need to help you, , your locator site url” etc

    What did you upgrade from / to?

    Were you trying to use old versions of some add-ons with New versions of Store Locator Plus or WP? They wont work together (see troubleshooting about updating)

    Troubleshooting
    The first error message is self explanatory: just that your site isnt using the more secure https: that is a security certificate and will not effect your site loading.

    line 4 is Googles warning to everyone who has not applied for an API key, they are going that way and eventually anyone who wants to use Google maps (your end, we have ours) needs to sign up for an API key. This allows Google to see if you are using more than your Google query allottment.

    Cici
    Keymaster

    Nothing in any of the SLP updates would make any locations spontaneously disappear, something in one of your plugins ,  most likely your custom theme is breaking SLP.

    Just by doing  a quick look (“Inspect”) of your site page comes back with  ” Uncaught TypeError: g.indexOf is not a function”

    and that error is being generated by your theme: http://www.countyfirstbank.com/wp-content/themes/countyfirst-wp/js/KJE.js?ver=1.0

    Theme is not  following WP best practices  (see another forum post and the developer answer on that subject)

    Use Firefox to debug, the developer has a tutorial video on the subject

    Firefox debug video

    in reply to: Rebuild Store Pages after Template Change #39711
    Cici
    Keymaster

    Recreate button under Locations; See the Tutorials:

    Pages release videos

    How to Set up Pages Video

    should help you on that.

    If you need additional help you will need to provide your Plugin Environment .

    in reply to: Only 1 search result and several jquery errors. #39705
    Cici
    Keymaster

    Hi George,

     

    Thanks for letting us know:

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!

    Cici
    Keymaster

    You still have not corrected this CSV file.

    There is not a field called Name as far as the header row, it would be sl_store
    The font size has nothing to do with loading an excel file nor the size of the file..

    You need to have correct table format with  he correct Data fields in the headers. Please follow the rules in the

    CLICK on this LINK:

     

    CSV file formatting and data fields and Import.

    Cici
    Keymaster

    Please provide your Plugin Environment and other pertinent information per the Posting Guidelines.

    As far as JSON
    Invalid JSON responses means your site either has broken/outdated JavaScript or an issue with the WP AJAX processor.

    Cici
    Keymaster

    You will need to discuss that with the Developer, that is not a current feature. You can send an email to customization or support.

    That question looks familiar, did you already ask that question before? I thought I saw something like that in the support email box.

    Cici
    Keymaster

    There is a “Private check box” per Location, if it is checked it will not be visible to the public. Is that your question?

    Private Entry
    Check this to prevent the location from showing up on user searches and the map.

    Attachments:
    You must be logged in to view attached files.
    Cici
    Keymaster

    Your CSV file is not in the right format. You should not be seeing semi-colons in the results, what is the slug that is in your header row something called “customer No”? If you do not have Contact Extender or Extended Data Manager installed then that is not a proper sl_data field.
    CSV file issues
    Please see: Import Docs

    in reply to: WordPress Admin not showing after latest update #39599
    Cici
    Keymaster

    Your theme is breaking it, it is using an antiquated version, you need to ask theme author to update using best practices and not force an old version of JS,
    VERSION and COMMON Issues

    i.e. The most common issue is that there were some updates in Store Locator Plus, WP or newer versions of the plug-in that you updated and another plug-in may be interacting with and breaking the latest version of Store Locator Plus. Sometimes older themes or other plugins have old jquery versions that need to be updated.

    You can use Firefox debugger or WP debugger on your site to identify the erros, but as mentioned a quick inspoect of that site shows a lot of things not loading, so I am guessing it is your theme version of Js

    You may want to have your developers refer to the WP guide Including JS

    https://developer.wordpress.org/themes/advanced-topics/javascript-best-practices/

    in reply to: WordPress Admin not showing after latest update #39597
    Cici
    Keymaster

    Is it your WP admin Panel where all your Plugins are contained or only SLP?

    The only thing I can think of is you may have a security issue. You can look at the WP support forum to see if anyone else is having an issue,
    But if you just go to your public site and using Chrome or Mozzila Inspect, these fields are coming up,. seems Chrome related.
    Uncaught SyntaxError: Unexpected token < chrome-extension://boadgeojelhgndaghljhdicfkmllpafd/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://enhhojjnijigcajfphajepfemndkmdlo/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://fmfcbgogabcbclcofgocippekhfcmgfj/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://fjhoaacokmgbjemoflkofnenfaiekifl/cast_sender.js Failed to load resource: net::ERR_FAILED

    http://plantsomethingmaine.org/favicon.ico?lbisphpreq=1 Failed to load resource: the server responded with a status of 404 (Not Found)

    in reply to: WordPress Admin not showing after latest update #39588
    Cici
    Keymaster

    David, This is nothing that SLP did. If you cant Login to your WP site you need to go to WordPress and reset Password.

Viewing 25 posts - 2,576 through 2,600 (of 2,679 total)