[Cici]

The biggest  issue is coming from a plugin that is also loading GOOGLE API maps, a plugin, or your theme , is breaking Store locator Plus. You need to deactivate whichever plugin is doing that and then see if it it is fixed…I am confused by what you mean by commenting out. Are you rewriting code? Do you have a site admin  or IT person to help?

I cant do much from this end unfortunately.   Use the WP debugger methods as mentioned in Troubleshooting.

if you are unsure of where you have issues and need a developer to do troubleshooting on your site , you should request a support ticket to Paid support.  and provide login credentials.

[Cici]

@ Siegfried

 

There is a pre release of SLP 4.4.31, if you have a back up of your site and you want to download the SLP pre release 4.4.31 , it may fix the no valid JSON response . Lance found that a combination of settings was tripping itself up.

Let us know if you check it out and it works

[Cici]

Lenny

 

Try out the SLP 4.4.31 it is in Pre release, Lance found a bug that when used in a combination of settings under Experience could come back with the SLP not sending back  JSON resposnse.

 

He believes it is fixed. Can you check it out and let us know?

[Cici]

Hey Rib, Yep I am looking at the live site and you are getting the SLP did not send back a valid JSONP response, so try the SLP pre release 4.4.31. The Production “live site” is backed up to a staging site right?

If you don’t want to try it on live site…It should be published soon, undergoing some testing because there was a lot of other code updates included in 4.4.31 (not  associated with JSONP response)

 

[Cici]

Rob,

The” invalid JSON response”  could have been as a result of a combination of settings under Experience  (involving radius) that may effect a handful of people, The developer was troubleshooting  for a client and found a bug that could cause this in some instances but only with a few combos of settings. He thinks he fixed that in the  SLP pre-release 4.4.31. If you want to download that and see if it addresses that issue it would be great. (Testing is best done  on your staging or dev site not the live production site)

As far as the message “Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience”.  

That is not something generated from SLP.  SLP uses the built in jQuery method to build AJAX calls, not a custom method. So something that was built in (custom build?) on your site is breaking it.

you can look up that error message like I did for more info…below link is one of many  and there are suggestions out there for fixes. One is to check the versions of jquery that other plugins or your theme is using.

http://www.aspsnippets.com/Articles/jQuery-Synchronous-XMLHttpRequest-on-the-main-thread-is-deprecated.aspx

Not sure if everything else on your site has been resolved. Let me know if it isn’t or if you see a new issue.  Did the disable intial directory stay set for instance? It works for me…

 

[Cici]

Find out who added this

UniversalpixelApi

because it also is loading a map in that function and that is causing issues,  it is really messed up. Can you turn it off? If not I would go back to your developer: (function(global) {

if (typeof TTDUniversalPixelApi === ‘function’) {

var universalPixelApi = new TTDUniversalPixelApi();

universalPixelApi.init(“joog2pp”, [“r1bi0av”], “https://insight.adsrvr.org/track/up”, “ttdUniversalPixelTag83f31b5a299f4be0bccf6d840a232ecc”);

}

[Cici]

And Yes, you should be updating and not running old versions of WP, they had security patches etc. ( see the release notes)

 

[Cici]

P.S. I was able to find the general web site for Rickys restaurants grills. Right off the bat when I inspected there was an errror message that you have included the Google Maps API multiple times and another error message about location sensor, this indicates that there is another plugin (or theme) that you have which is loading a Google Map as well or is trying to navigate using Google maps…this will break Store Locator Plus.
start with Troubleshooting suggestions, if you do not know the other plugin that is running Google Maps then turn them off one at a time until SLP works again…that is your culprit.  Also check your themesto see if they have added some custom jquery  ( not using WP jquery).

You can search the forum for others that may have run into issues with maps not loading etc. or you can read more about debugging under troubleshooting

[Cici]

Hi Gabby,

In order to assist you we need more information. See Posting Guidelines,
we need your plugin environment, a screenshot is best, your site url that your locator page is on

The attachment you added exceeds the allowable size for posts so i cannot see what you are showing us.

[Cici]

Hi Natalie, I believe you are now working with the developer, yes the way you described it would be customization, Lance will discuss further with you.

[Cici]

Richard,

The csv file you attached is almost there, yes you no longer have semi colons, but you changed the data field attribute in the header row back  to ” sl_name”  that is not a data field in base Store Locator Plus plugin, nor is sl_province, or sl_postal code. It doesnt matter what they are called on your map, when importing you must use the correct field names.

The slug for the first entry there fore should not be “NAME:   it is ” store”

please review the links I sent you  A list of the base field names can be found under the NEW documentation site:

https://docs.storelocatorplus.com/blog/location-imports-with-power-add-on/

 

• sl_id , id
• sl_store , store
• sl_address , address
• sl_address2 , address2
• sl_city , city
• sl_state, state
• sl_zip , zip
• sl_country , country
• sl_latitude , latitude
• sl_longitude, longitude

There is no data field attribute called sl_name so it wont be recognized during import and will mess up your imports..  So you cleared one error and created another again…

Your 404 error is totally different issue pertaining to server  What are your settings under General: Read about the common issues regarding servers and large data sets here”.

I cant see what you have settings at.  If you need further assistance to have us correct your import  files or to look into your server configuration, that would be outside of this forum  With  Paid Support, you can select next day or 3 day biz mail, if you need an SLP administrator or developer to log on and troubleshoot your site there is an option for that as well.

Versions:

My error:  ProPack, you are correct , is production release 4.4.04, it was Pages that i was 4.4.06 (now4.4.07,)

sorry for the confusion.

 

[Cici]

Richard,

Your file is still not in the correct CSV file format, something  is converting your files and saving them with semi-colons. also you have extra spaces and incorrect data fielld names in the header row. You must also check off Import, first line has field name on the Import panel

I corrected the first three lines from the file you attached  and separated header fields with commas, and then  imported the partial list(see attached)  and they imported correctly into my store locator plus page with the names in the correct spot, address in correct spot etc.. I then checked the front end to make sure they were appearing in my results, they were.

Double check your versions  ProPAck is   version 4.4.06.

If you need us to fix your files since they are so large we would need you to send them thru to paid support. 

Here is an example of the corrected file and how it should look after saved in CSV file format with correct data fields.

 

Attachments:

You must be logged in to view attached files.

[Cici]

P.S. The language files are imported into the database for the NEXT versions release. I think ProPack had a recent version release before you sent those files, so it will be included in next release.

[Cici]

For others who might be reading this:

For other users that might read the forum posts:

the .po and .mo just go in the ./languages folder

You set WP to “german”.

You install/activate the SLP plugin.

SLP will store whatever is in your .po file as the translation for “Find Locations” or “No results found” into the WordPress options table.     This as a clean first install will translate, if not, then from that point forward the ONLY way to change the translation is to edit the setting itself. But it is serialized data.

So the only REAL way to change strings is to use the add-ons  ES/ER/EM depending what string you are changing and edit it.

The other option is to delete all the SLP options with Janitor, deactivate SLP, make sure you .po is updated, re-activate SLP,  and re setup your SLP options.  Probably not preferred method.

They are now stored in the WP options because they were NOT in the translation file when you activated the plugin.  If they are not translated and you activate SLP it will default to English and store the English string in t the WP options table. It is stuck like that until  you change it with an add-on if Janitor doesn’t work.

[Cici]

Hi Frank,

He fixed the one particular issue about not seeing tags in the SLP update (base Plugin)

 

[Cici]

Thanks Frank, Replied with email and sent you the zip file for ER and additional instructions about some of the translations.

P.S. I meant to say Enhanced Results, since it is “results” options table that comes back with the No locations found string…

Thanks!!

[Cici]

Yes you can have a zip code range. You can decide what results are displayed in the radius with settings under Experience result and you can further define discrete searches with the Experience Add-on.

If you want Territories  only to be specific:

The directory builder plugin is close to what you need but is town or state/province or country specific.

You can mimic what you want by using Tagalong to create categories for each area you want to track. Assigning the category to each rep and then using the only_with_category filters can help build the page you want from a map and user-interface perspective.

Directory builder, ProPack, Tagalong , Contact Extender ; will be incorporated as  part of the Power add-on (now in pre release)e. New features will only appear in one of the three subscription packages.

You can check out the demo site before making a purchase. The demo site has Tagalong, Pro Pack and Experience Add-on installed.

If you would like a customized solution you can send additional info and Specs to the Contact form under Paid Customization for a quote.

 

[Cici]

@ Lenny

Following up with you:

If you were receiving a non valid JSON response then something either one of your plugins or themes or something you may have customized is creating an issue and not allowing SLP to work properly.

 See Troubleshooting for information on how to check the AJAX response and the plugins Jquery versions. Also WP best Practices articles on why it is not a good thing to call your own jquery.  Lance responded to a user post  in the SLP forum  and cited an interesting article on this subject. the forum poster found the offending plugin (Slider)

The easy debug is to   turn off your other plugins one by one to see what may be effecting SLP, or you can check with Firefox or another debugging tool. (there are tutorials videos and more info also under the Troubleshooting section.

Not sure if you have the latest versions of the Experience pack etc…please provide your plugin environment if you still need help

Please let us know what you have found so others can benefit.

 

[Cici]

Hi Rob,

So it was working on your dev site but when you migrated it it didnt work the way it did before?

Well one thing I noticed immediately when I loaded your site: is it is saying SLp did not send a Valid JSONP response., that indicates you have something wrong that will mess up especially the Results ordered by settings (see Troubleshooting section under AJAX blocked)

Invalid JSON responses means the site you migrated to either has broken/outdated JavaScript or an issue with the WP AJAX processor.
The error message is coming from your theme possibly… http://biggreenegg.com/find-a-dealer/jquery
If you forced jquery and didnt follow the WP best Practices it can cause some issues that will create havoc display an the results ordering, map etc.
You may know right where to look, if not try debugger:

Here is some info from WP on the jquery best practices.

I just checked out the settings and how they save on my site and it is behaving properly.

Some notes:
Your zoom level is set at 4 that is very close to the center map at… which default if you have chosen US Google map domain, is the center of the US.

Looking at your site with a quick inspect I am seeing that you have order by Features Ranked, distance. options[featured_location_display_type]:show_within_radius

But you have Always show featured if within Radius…so it will always show the featured around the center map at and the zoom is going to be very tight around the middle of kansas or wherever Google thinks the center of the US is.

[Cici]

Did you send those files to the link Lance provided in the email
Translate WP SLP

[Cici]

Hi Frank,

Lance hasn’t had a chance to incorporate it  as yet.  I will remind him to check it out.

[Cici]

Hi Frank,

You are correct, that is a label on the Front end, that is why it isn’t showing up in the SLP translation files.   If your translations are accepted and found to be at 100% I believe you would qualify for an add-on (The Legacy version of  Enhanced Search.) or a discount towards the Experience Add-on

Send  another email to support (you should have that part down pat right?) If you want the add-on. I have been away for a few days .   I know Lance was working with you but I will see the email in support.

 

CiCi

 

 

[Cici]

Tim, The one thing you didn’t provide is your Plugin environment and without that we cant really help you. Please read the Posting Guidelines. it specifies what we need to help you, , your locator site url” etc

What did you upgrade from / to?

Were you trying to use old versions of some add-ons with New versions of Store Locator Plus or WP? They wont work together (see troubleshooting about updating)

Troubleshooting
The first error message is self explanatory: just that your site isnt using the more secure https: that is a security certificate and will not effect your site loading.

line 4 is Googles warning to everyone who has not applied for an API key, they are going that way and eventually anyone who wants to use Google maps (your end, we have ours) needs to sign up for an API key. This allows Google to see if you are using more than your Google query allottment.

[Cici]

Nothing in any of the SLP updates would make any locations spontaneously disappear, something in one of your plugins ,  most likely your custom theme is breaking SLP.

Just by doing  a quick look (“Inspect”) of your site page comes back with  ” Uncaught TypeError: g.indexOf is not a function”

and that error is being generated by your theme: http://www.countyfirstbank.com/wp-content/themes/countyfirst-wp/js/KJE.js?ver=1.0

Theme is not  following WP best practices  (see another forum post and the developer answer on that subject)

Use Firefox to debug, the developer has a tutorial video on the subject

Firefox debug video

[Cici]

Recreate button under Locations; See the Tutorials:

Pages release videos

How to Set up Pages Video

should help you on that.

If you need additional help you will need to provide your Plugin Environment .

[Author]

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