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Contact Google. We have no control over the results for our Plug-in customers.https://developers.google.com/s/results/maps?q=zip%20code%20no%20locations&text=zip%20code%20no%20locations
We suggest adding text that help guide your site visitors when that happens . The instructions can be useful to ask them to add more info when searching (such as State or city and zip) .
Hello,
I edited under your profile in back end that you were a Premier participant and updated you. Please log into your account and refer to the Premier INFO now to see your Premier ID.
Thanks for letting us KNOW
I see. I am reporting this to the developer to find out if he updated anything that would make that section not visible.
Thank you for reporting this to us. I will get back to you as soon as possible. Could you also send this info to Support under Contact us so we can provide you with private info regarding your subscription if necessary?
Hi Jeff, Could you provide a screen snap shot of your SLP plug-in environment .
You can find the under the SLP plug-in Info Tab in right hand corner the word ENVIRONMENT.
Is this you?
Patrick Moore
RhinomedIf so, you do not have a Premier subscription under that account.
You purchased the Power add-on in 2018.
Before that you had Legacy add-ons that were bought in 2015.
If you want the Premier plug-in the sign up fee and subscription price was lowered.
If you have a different name and I am not finding the right person, you will have to send support an email .
Fantastic.
If you want to leave a positive review about the support only you can leave it here in WordPress.
No need to mention Premier or add-on issues ( that flags it to WP team and they will say its not the right place to comment)
🙂
Alison,
As far as the second question:
I just noticed it, You had two different Premier subscriptions for the association. Only one is currently active so make sure that is the one you are accessing.
Instead of trying to activate from the back end under Plug-ins you may have to download it directly from your account and manually install/activate /update if you are not sure you have the right account id let me know and I can look it up for you again. I believe the email that was under your org name should be used to log into your account and access all the plug-ins and add-ons.
If you have any questions you can email us @ support under contact us.
https://docs.storelocatorplus.com/wpslp-premier-general-admin/
Hello Allison,
This has nothing to do with Store Locator Plus. When you see that message it is directly from Google. You must have billing enabled when you use the plug-in version (If you were using the SLP SaaS version we handle all that for our clients)
If you use dev tools in your browser you will see the error.[Error]
You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started
(anonymous function) (js:138:255)
(anonymous function) (common.js:234:745)
(anonymous function) (js:282:466)
(anonymous function) (js:283:280)
d (js:282:348)
vfa (js:235:1525)
Berenice looking at your site url here
https://www.chauvetprofessional.com/sales-network/dealers/
specifically under the USA dealers you have a WP Admin Ajax folder that is showing the below. Somehow it appears the version at least for that page is not current. It is showing as ver=1647539720 which is not the current version . The versions you have listed above are the current versions.
Us any browser developer tools to see what is being reflected. Perhaps you have a parent child scenario? Or am I looking at the wrong site?
{
“success”: true,
“slp_version”: “4.9.19”,
“data_queries”: {
“standard_location_load”: {
“query_slugs”: [
“selectall_initial_distance”,
“where_default_validlatlong”,
“where_initial_distance”
Hello,
The versions appear ok, but I cannot reproduce your issue.
Is this the site you are working withhttps://www.chauvetprofessional.com/sales-network/dealers/
If you have a clone, staging or test site , try making some changes to settings on :
Under Settings/View change the SLP layout/view to default. (It appears you have chosen a non standard layout of the map that may have been discontinued and not all built in layouts utilize the Premier commands)
Try turning off other plug-ins to see if there is anything that is a conflict.
Try utilizing a plain vanilla WP theme to see if the cluster map markers work then.
Please provide the Plug-in info which will show us the versions you are using.
I tested the cluster map marker on my test site with 90 and 2 and it is working correctly.
So if you need to update please do so. If you need help please provide the info required including the site URL where you are having issues.
Hello
Go to the Store Locator Plus/Settings tab/ Search.
Scroll down to Address placeholder. See example attached where I added Search here text.
P.S> You can also adjust the map info bubble. You need the Experience add-on to to change the map layout and info bubble to show tags . I do not know if you have the Experience add-on since you did not provide us with your Info, but if you do not see a section under Map labeled Bi=uble layout I assume you do not
.https://docs.storelocatorplus.com/map-info-bubble/
<span id=”slp_tags”>[slp_location tags]</span> </div>
What versions of the plug-in and Power add-on are you using?
Assume based on your question you have Power and you know how to display the category map marker or icon and you know about the legend box that identifies the same on the map/
categories are taxonomy /hierarchal in nature . (The term Taxonomy references the WordPress category system. Taxonomy is a way to group things together.)
If I understand your question, correctly you want to show the corresponding category as text under the results. the way to show Text driven information in your results is to associate corresponding TAGS assigned to locations .
Tags are text based. If you have the Power add-on you will see a field where you can add them just below the Power section. You can also Import tags or use the Bulk actions feature under the Locations tab in SLP to add tags an assign (with the Power add-on)
Map INFO bubbles are just that, Info bubbles that use Shortcode and Css and do not pull from the Taxonomy of category manager
https://docs.storelocatorplus.com/map-info-bubble/
Did you double check on your MAP API key version as well as if you have billing associated with it?
I see both when I use the browser debug.
The error about a call back is a no issue. The real issue is
3siteground-optimizer-combined-js-68bd7d156549f9f73530879cbf22801a.js:131 YT API init check
util.js:64 Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys.
The script element that loads the API has no API key. Please make sure you include a valid API key as a
keyparameter. You can generate a new API key in the Cloud Console.To get an API key, click the button below to get started.
If you are loading Maps JavaScript API from the deprecated v2 path, you will get the
NoApiKeyswarning, even if you specified thekeyparameter. Please check the v2 to v3 upgrade guide and migrate your application to Maps JavaScript API v3.Alternatively you can try one of our SLP SaaS monthly subscription plans that start as low as $5 a month and we take care of the Google API keys for you.
Hi Andy,
Apparently Google MAPS API changed their version parameters ,
even though our plug-in and script does have a callback parameter some sites may see that pop up.
Your site and the plugin map is working though and loads all the locations once the pop up is gone . The developer will take a look and update the API parameter or messages as needed. Thanks for providing us the info so that we could delve into this further.
Hello,
Yes thank you. I visited your site and upon inspecting the console
There is an error message but then the site does load the maps and works properly.
The error message on your site is[Error] Loading the Google Maps JavaScript API without a callback is not supported:
I will see if the developer has any input. But the site worked for me after the initial pop up
I would have to see your web site to help you. You have not provided enough information.
You have posted questions in the forums in the past but have never provided us with the basic info we need to assist you. Plug-in environment , versions
Shaye,
Looking at your site there seem to be a lot of inconsistencies, A lot of the locations do Not have city names, or the city names are in the wrong order. It is possible this will cause Google to geocode them incorrectly . If that occurs you will have some results out of the default radius that is set under SLP / Settings/ search and results .
So you need to double check your miles away from your search criteria etc.
If you could provide us with a specific address that is in back end and not appearing in front end it would give us an idea of what your issue is.
If I do not hear from you I will assume you found a solution nd will close this topic.
Hi Pete,
There have been a few changes and yes Lance has changed the version numbering scheme to be date driven instead of WordPress centric.
There are a few new releases in Production and a few more that will be published today for premier and Power.
1) Update should be straightforward. We have tested with PHP 8, our new servers are running PHP 8 so there should not be an issue. BUT when you update SLP you will need to also Update the Add-ons and Premier. As usual suggest having a back up and since you skipped you may want to update on a test or staging or clone site first.
2) If you want/need to renew the Premier license just log into your account. Go to your Account and where the ON Hold for Premier ($275) just view and you should be able to pay it. Don’t worry about the missing payment, just continue. Welcome back.
3)IF you wanted to switch to the SaaS version, the advantages is no need to worry about updates, no fooling around with Google API keys, we are able to access the back end for the SLP plans and tweak settings or troubleshoot for you.
The down side , if you are using on more than one customer, each customer would need their own plan. Also SEO Pages are not included in mySLP Saas if you are using Pages feature.
The plans have some restrictions as far as number of locations and Map view depending on the $ level , Advance, (compares toBasic) Profession (compares to Power and Experience with exception of SEO Pages) and Enterprise (Compares to Premier but one per customer) Like Google there are fees associated with MAP view overages. Read the articles and docs site to compare. https://docs.storelocatorplus.com/documentation/category/support/what-to-buy/
Hello Arthur
Could you provide us with additional information?
Versions, Plug-in environment etc. I do not see any orders for the Power or Experience add-on under your name. I searched the site that may be what you are referring to fill station? I do not see the version of the Power add-on.
Did you deactivate /uninstall SLP and add-ons and replace them with the latest version?
You might want to uninstall the plugin and reinstall.
I cannot tell if there is an issue with plug-ins or if you have javascript or jquery errors.
Dan,
Thanks for letting me know. There shouldn’t be any issues going forward. Please et us know either here or through our contact support link.
Wes,
The latest version of the Premier plug-in is now in Production all versions as listed here. Please let us know if you have any issues with the updates.
Wes,
Can you get back in the WP admin and delete the premier plug-in. There was an error with the last migration which needs to check /disable against older versions of the plug-ins with premier.
The later version of Premier has not been published.
All your versions should be 2210.xx
P.S. There is a PRE RELEASE version of Premier that is a higher version. I see that it has not been Published to Production and have notified the developer to fix it asap.