Forum Replies Created

Viewing 25 posts - 2,676 through 2,700 (of 2,714 total)
  • Author
    Posts
  • in reply to: Pages | List of locations | Data not showing #38983
    Cici
    Keymaster

    If you load Janitor you can check the settings to see what some of your settings arte, and also cache for theme, make sure your previous theme cache clears

    in reply to: Pages | List of locations | Data not showing #38981
    Cici
    Keymaster

    Have you Updated base SLP to 4.4.26…?

    The  videos below about Pages:  (first one speaks towards the limitations of some themes).

    How to Set up Pages

     

    Pages technical REST

    Did you mean the second link to be this : http://agl.adelantedesign.co.uk/find-an-installer/

    The second link you provided goes to the home page with home posts , I cant see what you have added there,,, but under the Find an installer url, when I click on “more details” it goes to the individual store pages as it should.

    Is that not what you want it to do?

    in reply to: Zoom Level on Map Results #38978
    Cici
    Keymaster

    Thanks for letting us know it is working, I fooled around with it on my site and then realized some of my settings were off.  If you could rate us (five star would be wonderful)  on WP as well that would be great. Someone left a bad review of one star saying that we did not get back to them and didn’t provide support unless spaid for, We always answer forum questions and do not ask for paid support unless developer has to troubleshoot and login. Really would not like that black eye on reviews…If anyone is unhappy with the product or support they can always email us or post here and we try to respond quickly.

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!

    in reply to: Delete Will not Work #38974
    Cici
    Keymaster

    Under the Bulk action there is delete permanently, then hit the “Apply” and a message box pops up asking are you sure you want to delete permanently

    When you select Delete Permanently and Apply. they are gone. Attached are Screen shots of the three actions, I took. I deleted “my town and Odessa Martial Arts…you can see on last screen they are deleted.
    What version of Store Locator Plus base plugin and WP do you have installed? Could you provide your Plugin Environment information (see posting guidelines)
    I just tested delete on my site and it is working , I have SLP v 4.4.26 installed and ProAPck 4.4.01.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Rankings showing up in reverse order in Results #38949
    Cici
    Keymaster

    Fantastic, Experience Add on 4.4.06 is now in Production so it has been vetted and no failed tests.

     

    in reply to: Postal code is not searched within default map #38948
    Cici
    Keymaster

    Dimitri, quick glance on inspect elements with the above site url reflects you are using a version ,  SLP  4.3.20,

    you need to update SLP to current version and ditto update tagalong to latest version.

    Also   there are errors on your page having to do with your theme you may want to look into that message:

    Failed to load resource  http://www.melvin.be/wp-content/themes/socute-child/woocommerce_2.4.x/style.css?ver=1.0

    in reply to: Postal code is not searched within default map #38947
    Cici
    Keymaster

    Please provide your Plugin Environment. For instance , the Current version is SLP is 4.4.26 Searches based on map domain was fixed a while ago version SLP news

    in reply to: Pages | List of locations | Data not showing #38946
    Cici
    Keymaster

    Coolness…thanks for letting us know.

    If you like Store Locator Plus please leave  a ★★★★★ rating on WordPress.org.
    A huge thank you from Lance and his fellow code geeks!…

    (if you cant leave at least a four star, send a quick email to support with suggestions to improve…CiCi)

    in reply to: Zoom Level on Map Results #38936
    Cici
    Keymaster

    Scott please provide your Plugin Environment, the url doesn’t help without knowing your plugin environmnet (see posting guidelines)

    in reply to: Zoom Adjustment #38935
    Cici
    Keymaster

    I dunno, what versions are you using? Please provide your Plugin Environment (see Posting Guidelines)

    in reply to: Customization request #38934
    Cici
    Keymaster

    Received your email. The hide map until search documentation
    I do not believe there can be a print button custom built into the current WP plugin I recall this type of question a while back , perhaps it would be something that is built into the SaaS development. But I will let thhe developer get back to you on that when he can

    in reply to: Rankings showing up in reverse order in Results #38929
    Cici
    Keymaster

    Rob,
    Experience Addon 4.4.06 is being tested and my tests so far show that it fixes the ranking issue. If you want to try it in pre release form you can and let us know if that works for you ( as per the pre release instructions make sure you have backed up site and it is best to try on staging or dev site rather than production site if you have that available)

    in reply to: Suffix #38926
    Cici
    Keymaster

    You can change the  Results Layout

    and if you wish to change more there is additional info for custom styling

    CSS

     

    in reply to: Map markers and search results #38922
    Cici
    Keymaster

    Hi Lisa,

    Please provide your Plugin Environment. (A screenshot is best) and store page site url. (see Posting Guidelines) There were some updates that should have fixed that a while ago.

     

    Thanks

    in reply to: Rankings showing up in reverse order in Results #38908
    Cici
    Keymaster

    Rob, One more question…On your settings, do you happen to have  ForceLoad Javascript on? That can cause issues with ranking.

     

    in reply to: Rankings showing up in reverse order in Results #38907
    Cici
    Keymaster

    Your settings will not be replaced when you deactivate and upload EXP. As a premier customer, as long as your subscription is active, you get all updates included…the base plugin will eventually go to 4.5 and the older Legacy add-ons (4.3) will  not work with the 4.5 versions.

    As far as I know, Lance will get to the update this week.

    in reply to: Can't access LOCATIONS tab in SLP #38901
    Cici
    Keymaster

    Your updates and downloads are under your account.  You should be seeing  “new version is available” under the Plugins on your WP admin panel. You definitely should at least be updating SLP to current version of 4.4.26….. Refer to the  changelog and versions for what was fixed or changed or functionality additions.

    If you are being timed out look in the forums for suggestions (after updating, no guarantees when you are using older versions )  How many Locations do you have set to display in your manage locations panel?

    If you search the forums using keywords you will find some suggestions and tips. such as:

    https://wp.storelocatorplus.com/forums/topic/locations-tab-in-admin-causes-inactivity-timeout/

    If you look at the SLP admin panel you should see the latest news and posts, Whenever there is a version update of the base and add-ons that are significant a Blog post will appear there.

    ProPack version 4.4.01 is currently the latest version and it fixes some CSV lat/long imports and makes the import process faster as well. (read about that under the INFO and news on SLP.

    in reply to: Rankings showing up in reverse order in Results #38899
    Cici
    Keymaster

    Hi Rob,

    The developer is going to look into it, he has discovered another issue within the results  display.

    P.S actually you don’t seem to have all the latest versions of the  add-ons since  the Experience add-on replaces EM,ER,ES, and Widgets with a 4.4 EXP addon version.  I believe all the add-ons now have a 4.4 version. You should see Experience download available to you if you have an active Premier subscription . If not let us know and I can look into it.

    in reply to: Pagination Not Working #38898
    Cici
    Keymaster

    Kevin,

    The developer will be addressing some issues in the Expereince add-on that can effect results returned and thus pagination. Hopefully in the next couple of days (he has a customization project to finish that is taking priority at the moment

    Look for the updates , that will be announced. As a premier subscriber you will have access to the Pre-release versions once available.

    in reply to: Pagination not working #38897
    Cici
    Keymaster

    Warren,

    As soon as he has a break from his current customization project, the developer will be looking into the  Experience add-on to see if  that may be having an effect on the pagination settings.

    in reply to: Pagination not working #38880
    Cici
    Keymaster

    Turn on the WP debugger. Your theme /OR  css is causing issues (revealed by just a quick look with Firefox , blaring warning comes up.) i.e resources Icons not found causing stalling out, css sheets cant load. As mentioned in Troubleshooting  any JS errors can cause issues with results loading.

    The Developer is working on a paying development project so cannot delve into your site at the moment. but if you can turn on your WP debugging (see troubleshooting) and provide additional information as to what is happening behind the scenes. , such as error logs etc. he might be able to point you in the right direction..this post does not provide enough info unfortunately. If you need more help after that and need him to log into your site please refer to the paid support options

    (next biz day site login is one of the options)

     

    Attachments:
    You must be logged in to view attached files.
    in reply to: Pagination not working #38841
    Cici
    Keymaster

    Rahul,

    Received in the support mail box. Am havig the developer look into it as soon as he is available this week.

    CiCi

    in reply to: Pagination not working #38828
    Cici
    Keymaster

    Hi Warren, you can send private info to Support via the Contact us form and it will go into the support mailbox.

    That way it can be shared with the developer if further delving is needed.  Lance is looking into the pagination issue today. (He has been ill past week)

    in reply to: Map won't redraw when panning #38827
    Cici
    Keymaster

    Kevin,

    In order for the developer or support to assist you we must  have the URL to your site.  We comprehend the problem without these particular Screen shots . A better screenshot would be of all your plugins or at least the SLP plugin environment and a url to your site (see Posting Guidelines) Having said that. you most likely have a JS issue caused by another app or plugin on you site , to narrow down the problem, if you deactivate premier and do NOTHING else does the issue go away? 

    See Troubleshooting regarding MAP not showing and/or greyed out areas. We usually suggest turning off the other plugins one at a time and seeing if the problem persists. If that does not show the issue, use Firefox Inspect developer tools or debugging. A video to assist you with the debugging can be found here. Let us know what you discover.

    in reply to: Pagination Not Working #38825
    Cici
    Keymaster

    Some changes were made in Experience to how the parameters are passed to the map from the Widget pack. Can you provide your site url, the Widget Screenshot does not allow us to see the url that has the redirect to the SLP page

Viewing 25 posts - 2,676 through 2,700 (of 2,714 total)