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That section and tutorial is talking about the back end admin area. The Loco translate suggestion is for the add-ons and the .po and .mo files that need to be sent to the developer to incorporate into the next add-on release..Again, as mentioned that is for the back end.
Starting in October 2015, Store Locator Plus became part of the WordPress Translate project. You can contribute translations for the base plugin at the Store Locator Plus directory at WordPress Translate.
For the FRONT end label you can change it with the Experience add-on : See Documentation
Hi
The file path should be in lowercase. That was patched some time ago (Nov 2017)1) make sure you are on the latest release of SLP and 2) did not migrate from a system where case sensitivity was disabled to a system where it is now enabled.
A screenshot of your SLP plugin environment would be best because if you are on current version of SLP that should not be an issue. (not sure why you gave us the debug php url, but in the posting guidelines we ask for the url page that the SLP is installed on.)
Please provide your debug log.
Follow the How to Debug information here.
His solution was deleting the mysql record and then going back into the Admin panel. He tried using the WPSLP Janitor first to clear that field but it did not work for him.
If you have a back-up from before the event you could try restoring from that back-up.
Ok, Gotcha. I recall another forum user having similar issue due to something they did as well.
https://wp.storelocatorplus.com/forums/topic/markers-settings-are-gone/
Basically as he stated “The admin page for setting the markers for home or locations ends right before the markers area where the text inputs are for entering the urls to be used for home and locations images. Those fields did not exist again on the page until I deleted the database record containing the home marker that I had tried to change. What I did to create this minor disaster was try to use a relative path there. I assumed I could use Janitor to clear out all the settings, but it didn’t work, so I had to search and delete the record myself with some mysql statements.”
I see that Lance was able to help you, there may have been an issue with your security settings, he was able to download to hosted csv and sent to you. I will close this support post.
Here are the search results when searching by zip code, using a Massachusetts zip code and selecting 500km from drop down it returned 7 locations .I then searched with drop down of NB (New Brunswick) and the results returned are shown.
If you are referring to the map markers showing, you might want to check those, some of your map markers either aren’t appearing or because of the map configuration are on top of each other. Refer to how to set custom map markers.
If these are not the results you expected double check your settings under Results tab in SLP panel and make sure you have set a large enough number to return and to cast out to . Also fetch your Google API browser (server) key at the very least. contact sales if you are thinking of switching over to MySLP (managed service where we take care of the keys)
I do not know what you mean by losing the dropdown option, I visited your site and the province drop down is there and when I selected from dropdown and clicked find locations there were results. You might want to check under the results settings for how many results to return etc.
But, You will need to have a Google API key as posted in numerous news articles and the documentation. SLP added fields under the general tab so that people who opted to could restrict their keys. Since your site is still working I went to the Google services center and they have extended the deadline for the API key yet again. It is now July 16.
But they added the caveat that if you did not sign up for their API key June 11th…
“…..enforce the use of API keys beginning on June 11th. Keyless usage will result in a degraded experience, or an error.”
Our articles which may be effecting your site:
https://docs.storelocatorplus.com/blog/google-geocoding-browser-keys/
https://www.storelocatorplus.com/google-map-services/
This is a change to/from Google. If you want to not have to worry about all those Google changes you might want to look into the MYSLP Professional plan.
Your site is showing these warnings:
modernizr.js?ver=4.9.7:4 [Deprecation] Application Cache is deprecated in non-secure contexts, and will be restricted to secure contexts in M69, around September 2018. Please consider migrating your application to HTTPS, and eventually shifting over to Service Workers. See https://goo.gl/rStTGz for more details.
r.applicationcache @ modernizr.js?ver=4.9.7:4
util.js:226 Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
Nw.j @ util.js:226Please post your Plugin environment in the future.
here is some documentation and suggestions for setting markers.
https://docs.storelocatorplus.com/blog/using-custom-map-markers/
No that is not available with our plugin.
If I understand your question correctly regarding the distant unit that you select under the Settings/ search:
Basically what you are asking is for the location sensor aware (available with power and only on secure sites per Google rules ) to also be aware of the locales preference for Kilometers instead of Miles.There is an option to hide the radius dropdown available with the experience add-on.
Thanks, I have sent the notice over to him
Ben,
If you do not order support in the next 30 minutes he will not be able to get to it at all until after his holiday. (today is Friday, next biz day would normally be is Monday but Lance leaves on vacation that day ) , not sure he will be able to get to it now until after he returns from his vacation. Just want to make sure you knew that.
Run debugger to find the issue.
Please provide your plugin environment when you post in forums (see read before posting guidelines)https://docs.storelocatorplus.com/blog/debugging-with-debug-log/
FIRST make sure you have a valid recent back-up of your site before updating anything.
Please review DOCS site about Updates .
DO You have Premier?? All the orders under your name are older between 2013 – 2016…then i see an order from someone else at atomicdesign but with your user name, so assume that your company bought Premier subscription.
You cant update PROPACK with SLP 4.9.16…that is a legacy add-on and is not compatible with the latest version of SLP.
You can either roll back that bennigans SLP to an earlier version that is compatible with propack (you can find the downgrade info here , and here
or update to Power add-on. Note that if you update to power add-on and you have CSS for that site you need to save it, there is no CSS functionality in Power. The CSS functionality is part of the experience add-on.
It is very important to BACK-up your site before updating any plugins, add-ons etc.
In the future can you provide your plugin environment each time you post. I have no idea which versions and which add-ons you are using.
In the support ticket make sure to reference this forum exchange and I will contact him and give him a heads up. its the last one on the pull down, the next biz day login, I’m sorry , I realize it is the most expensive support option.
🙁For him to login select the Troubleshooting Login support under Paid support options. Make sure your site has been backed up recently. If it is something broken in SLP , I believe his his policy is that he would refund you the support costs. He is really busy right now since he is going to be on vacation next week, so if you get that support processed today, I can notify him and he may have time to look into it tomorrow.
So it should be under your icons at bottom of the page under MaPS MENU
Hello Jason,
I asked in the other post for your Plugin environment. Please read posting guidelines so I may better assist you.
Did you also install and activate the experience add-on from your dashboard?
Did you scroll down the page under Settings/Map and go beyond the map markers icons?
https://docs.storelocatorplus.com/blog/tag/clusters-enabled/
Whew! Thanks for letting us know. I was going to ask if you had something like Smush, apparently Smush was breaking javascript and thus in conflict with SLP.
Hello,
Understand your frustration about the videos. We have not updated the older SLP videos for a while as many are still useful. The back end of the settings have changed quite a bit for the categories but work the same way. Only diff is Tagalong is now part of Power add-on.
As far as what you are mentioning about the Parent/child and dropdowns, (see bottom of this docs page where it mentions the premier ) although the you tube video refers to settings under categories and Tagalong it still shows you that you MUST have a premier subscription for that feature. the choice of the drop down settings are now under the search form under category but certain drop-down selectors will only show up if you have a Premier subscription. I believe I answered incorrectly the other day when I said use the cascading for selector type. I was mixing up the tags with the categories for using the selector. tags do not have parent child hierarchy so that was a mistake on my part. I have responded to your developer in email about it.
This doc page about category taxonomy reflects Power add-on
If you had a customized search form on your previous site and you state it had a drop down for parent/child perhaps you had a developer work some magic, but it wasn’t done from the built in selector in the back end of the SLP interface.
The Parent child drop down menu for categories has always been a feature of the premier subscription. You reflect in your info above that you do not have Premier, I have noted that you purchased Power add-on in Feb of 2018 but do not see any Premier purchases.
The 2015 you tube video that the developer posted about that feature is from 2015 and states thus:
“The October 2015 update to Premier Plugin works in conjunction with the 4.3.01 Tagalong release to add a new category selector to Store Locator Plus. The new selector type auto-generates independent drop down menus on the locator search form to filter locations by various assigned categories. Type of dealership or products carried, for example.”
So ignore that part that referes to Tagalong, at the time it was still being sold separate but categories is now part of Power add-on.
as specified in that video it was introduced as a “new” feature” for PREMIER back in the fall of 2015 Premier subscribers already have both Power and Experience included with their purchase and now there are even more features added to Premier, plus Premier subscription price has been dropped.
There are now multiple ways you can show categories in the search element as part of Premier.
In addition to the ones mentioned in the older you tube video, with Premier there is also Horizontal checkboxes, that will also allow for parent/child , button bars (for single category but uses clciakble category icons) and the cascading single parent dropdown.
I do not recall a Parent/child dropdown menu as being available on search form ever if you had just tagalong (or Power) as a stand alone product. I recall it was in a release of the premier subscription a few years ago. You can see the details of that feature listed under the description for Premier plug-in (not sold separately but shown as the plugin that goes along with the subscription)
The horizontal checkbox for categories was developed more recently as part of a paid customization for a premier customer and also shows parent/child.If you wish to update to Premier, please send an email to support and they may be able to give you a coupon towards the Premier sign up fee.
Could you follow the instructions in ” Troubleshooting Large Scale exports” and let us know.
There are a variety of situations that can cause issues with exports, including WP memory, OS limits, PHP versions.
I am not able to reproduce the issue using the same SLP add-ons and have not seen any reports of this occurring . We have just reached out to one of our larger clients to see if they are having issues with exporting.
Hello warren,
When posting in the forums could you please provide your SLP Plugin environment information. We need this info to provide you with possible solutions. (see posting guidelines)
Go to the SLP menu under INFO/Plugin environment and [rovide screenshot is best, that will show us which SLP add-ons you have activated and the versions as well as the php, mysql, WP versions.
Did you download both Power and Experience add-on from your account and activate them?
When you say it is not appeaeing under Maps are you referring to the Settings/Map in the back end or are you referring to the front end, i.e the Site url where the SLP map appears?
Are you selecting under Locations/Bulk/ export/download csv file…or are you trying to export “hosted” csv file?
I just tested on my site with same versions you are showing and not having an issue.
Coolness!
I mentioned to Lance about the Premier input etc, I tested on my site and did not lose my Premier Subscription info and I tested by enabling/disabling but that is something that you would have to ctach at just the right time to duplicate. He mentioned that if the server drops/loses connections it could be an issue — but normally SLP only checks the license maybe once per day or week. he wasnt sure exactly. (I caught him in the middle of something so that was off the top of his head answer)
Thanks for getting back to me. Good luck with this major endeavor!
Could you provide your Plugin environment?
I visitied this page, https://edenvale.com.au/where-to-purchase/
I entered post code 3004, I selected within 50km…it returned 5 locations
On same page, when I inspect site with Chrome developer tools, look under Console setting
I see this warning:
Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keysAs we have been announcing over past month or so: Google terms of service, for third party mapping applications to work (such as SLP) you will be required to have an API key. they extended the drop dead date to have the billing account added to your API account to Jul 11 but you Must have a Google API key now for ALL sites. The current versions of SLP has added fields under General , see Getting started , Required API keys under News feeds and more under the docs or
Additionally when you say within radius is not working, please note you do not have location sensor aware (as part of Power add-on) activated on that site page that I could see , so the radius is based on the settings you have as defaults and based on the user search criteria and the drop down menu.