Forum Replies Created
-
Posts
-
Hi Mic
Yes the developer published the releases last night. For Both the SLP Base plugin and the Power plugin.
It should be ok to download updates from your Plugin admin panel now.
@ Mick AKA Amanda…
I sent you the pre release zip files but they are not making it through your email firewall
Hi Shaun,
Not sure which update started it but most likely the latest . So many things had to be addressed and stripped out and re worked in order to have WordPress re list SLP in the directory. The developer has a few updates in the works now. One for the SLP plug-in and another for the Power plug-in (that is going to have a new Reports feature that had stopped working as expected) . I am in the middle of testing them . Any of our Premier customers can download the Pre releases versions to test on a cloned or staging site. Or can try and send any willing customers the zip file if their email provider allows it.
We are hoping to have the updates out by the end of the week if all goes well.
Yes they are, we just tested our latest . Here is an article from the developer concerning the PHP and patches
Which version of SLP are you using?
@Amanda, AKA Mick
I split this topic off because it is a separate issue that I wanted to test. I found that using the “Trash barrel” does not delete the locations. But if you check the box and then use BULK actions to delete permanently that works. I am not sure why this is the case, above my pay grade, but I will add this to a bug report as a non critical fix needed.
See the screen shot
@amanda
I checked both SLP Version 5.13.8 and SLP version 15.14 and the delete functionality is working. There was an issue in a prior release where that was fixed.
Is your client using the trash baskets on individual one at a time, or using the Bulk actions /delete permanently method?
I tested both and they are fine. I refreshed and the ones I deleted are gone. So if you could check if they are using an old version that would be great …You can see the changelings and SVN repository in the SLP WordPress directory
Yes, I am testing the Power pre release beta now that should fix those labels as well as a couple of other issues.
the delete and having it re appear sounds vaguely familiar with an older version that since was fixed, I thought…I will have to check the bugs report in our new reporting system to refresh my memory. Is that customer also using the latest versions?
If you have a test site and or a Premier account you can download the Power pre release , it also has fixes and new reporting interface. If you do not have Premier but want to help us test it I can send you a Pre release version for use only on a backed up test site . If you are interested send an email to support.
Mick,
Thank you for the thorough explanation. I hate to say it but I totally forgot about those fields. I am wondering if the latest WordPress update caused the issue since I am comparing the previous versions of the PLUG In as well as our new releases. The developer found a lot of issues with the Last WP update that effected layouts. I am going to sk him if we can roll back on of our test sites to earlier WP versions
I will keep you posted
Mick,
Thank you for the thorough explanation. I hate to say it but I totally forgot about those fields. I am wondering if the latest WordPress update caused the issue since I am comparing the previous versions of the PLUG In as well as our new releases. The developer found a lot of issues with the Last WP update that effected layouts. I am going to sk him if we can roll back on of our test sites to earlier WP versions
I will keep you posted
Amanda , I am texting the Pre release for SLP and Power and it appears that the formatting bug has been addressed in the next release which we are expecting to have out this weekend, fingers crossed. !
I think this is a formatting issue as mentioned above and I am identifying it to the developer to fix this ASAP with our next release. Thank you for bringing to our attention…but if you could try Chrome and confirm I would really appreciate it
Hello Amanada,
I do not understand the screenshot you are showing me. What Power extended fields are you referring to?
Could you tell me which browser you are using when you load or edit locations? I see that when I use Safari there seems to be an issue the way the back end appears as I opposed to Chrome. If this is the case for you I need to notify the developers since the previous releases were tested for that and fixed, but if it is a recurring bug they will have to delve into further
Example of Others reporting bad addresses using the Google API can be found in
issue tracker.
https://issuetracker.google.com/issues/159562012
Yep, I see that. That is most likely a Google problem. Which is why you see the message ” Could not locate this address. Please try a different location.”
Since you are using the Plug-in version and managing your own Google API keys, they need to provide you support as to why they have decided today not to recognize that zip code for Beverly Hills. Or you can try turning on Show Address Guess to try and circumvent Google if you have a Premier subscription. This article by the developer can shed more light on how Google has different data sets and algorithms for their commercial MapsP.S. I looked at your site since you did not provide us with your Plug-in environment and I see the versions you are using can be updated for your account. See versions
Amanda,
I need more information. I.E What version of plug-in, what add-ons.
Please provide the information under the Plug-in Environment (. See posting guidelines) .
Check your settings under Results. The settings for show categories in results layout and which Plugin or Gallery style you are using all determine what is shown
.https://docs.storelocatorplus.com/selecting-and-customizing-your-style/
Did they Purchase Power or already have it?
If they haven’t as yet it is now on sale
Please post the versions of the plugin and add-0ns
Pro Pack Add-on has been defunct for over 6 years…It is a Legacy Add-on. I see that you spent $12.50 for Pro Pack in 2013.
As you can imagine that version is not going to work with any current version of Store Locator Plus or any version 5 and above. We provided – two years notice to our customers.
We need more information to process your query.
If you have Store locator Plus please follow the Posting guidelines are and provide us the url, the Plugin environment which can be found under the info tab.
As a side note. If plug-ins and tools are “free” then I am sure you can understand that we need to pay a support person , this means it would be a net negative cash flow and any business, and many plug-ins are abandoned . Most plug-ins have add-ons that are purchased in order too pay for development and support. If you went into a restaurant and didn’t buy anything but wanted the wait staff on hand just in case or to serve you water all day the business would not thrive.
I understand about your complaint about support, but this is not a hobby for us.
Alternatively, if you have No experience with adding Google APIS, Troubleshooting, Updating PHP, Updating plug-ins a good alternative would be to sign up for the SaaS Store Locator Plus version. The price starts as low as $5 a month for an advance plan. You can cancel at any time. We have access to the back end so can readily assist you.
Version 5.12.4 is available for download/install. If anyone needs the install file and cannot access it from your account let us know
You can download the latest version of SLP 5.12.4 since you are a Premier holder
If anyone wants to help us do a final test of SLP 5.13 let us know. It should fix PHP 8 and also be compliant with the WordPress action list. ONLY IF YOU CAN TEST ON A DEV OR TEST SITE.
Not yet ready for Prime time.
Let’s make a deal. Test for us and we will offer you Power or EXP add-on .
Thanks
If this is the site you are referring to. https://everdurebyheston.com.au/stockists/
it appears that you did not migrate properly as evidenced by the error messages.
See info
https://docs.storelocatorplus.com/mixed-content-warnings-site-migration/
Please let us know if you have resolved the error. If you cannot provide the site url or other pertinent information in the forum you can send us an email to the contact us so we can delve further into your issue. We need the Plugin environment info found under the Plugin general tab.
Can you restore to PHP 7.4 and see if that is the issue once again. I have addressed this with the developer. They have been working on various coding with the plug-in to get it delisted in WP and I want to. see if the PHP version is an issue again. Thanks
Can you restore to PHP 7.4 and see if that is the issue once again. I have addressed this with the developer. They have been working on various coding with the plug-in to get it delisted in WP and I want to. see if the PHP version is an issue again. Thanks
That text line and the issue with PhP 8 has been addressed. let us know if you see anything when you update to PHP 8