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Amanda,
I need more information. I.E What version of plug-in, what add-ons.
Please provide the information under the Plug-in Environment (. See posting guidelines) .
Check your settings under Results. The settings for show categories in results layout and which Plugin or Gallery style you are using all determine what is shown
.https://docs.storelocatorplus.com/selecting-and-customizing-your-style/
Did they Purchase Power or already have it?
If they haven’t as yet it is now on sale
Please post the versions of the plugin and add-0ns
Pro Pack Add-on has been defunct for over 6 years…It is a Legacy Add-on. I see that you spent $12.50 for Pro Pack in 2013.
As you can imagine that version is not going to work with any current version of Store Locator Plus or any version 5 and above. We provided – two years notice to our customers.
We need more information to process your query.
If you have Store locator Plus please follow the Posting guidelines are and provide us the url, the Plugin environment which can be found under the info tab.
As a side note. If plug-ins and tools are “free” then I am sure you can understand that we need to pay a support person , this means it would be a net negative cash flow and any business, and many plug-ins are abandoned . Most plug-ins have add-ons that are purchased in order too pay for development and support. If you went into a restaurant and didn’t buy anything but wanted the wait staff on hand just in case or to serve you water all day the business would not thrive.
I understand about your complaint about support, but this is not a hobby for us.
Alternatively, if you have No experience with adding Google APIS, Troubleshooting, Updating PHP, Updating plug-ins a good alternative would be to sign up for the SaaS Store Locator Plus version. The price starts as low as $5 a month for an advance plan. You can cancel at any time. We have access to the back end so can readily assist you.
Version 5.12.4 is available for download/install. If anyone needs the install file and cannot access it from your account let us know
You can download the latest version of SLP 5.12.4 since you are a Premier holder
If anyone wants to help us do a final test of SLP 5.13 let us know. It should fix PHP 8 and also be compliant with the WordPress action list. ONLY IF YOU CAN TEST ON A DEV OR TEST SITE.
Not yet ready for Prime time.
Let’s make a deal. Test for us and we will offer you Power or EXP add-on .
Thanks
If this is the site you are referring to. https://everdurebyheston.com.au/stockists/
it appears that you did not migrate properly as evidenced by the error messages.
See info
https://docs.storelocatorplus.com/mixed-content-warnings-site-migration/
Please let us know if you have resolved the error. If you cannot provide the site url or other pertinent information in the forum you can send us an email to the contact us so we can delve further into your issue. We need the Plugin environment info found under the Plugin general tab.
Can you restore to PHP 7.4 and see if that is the issue once again. I have addressed this with the developer. They have been working on various coding with the plug-in to get it delisted in WP and I want to. see if the PHP version is an issue again. Thanks
Can you restore to PHP 7.4 and see if that is the issue once again. I have addressed this with the developer. They have been working on various coding with the plug-in to get it delisted in WP and I want to. see if the PHP version is an issue again. Thanks
That text line and the issue with PhP 8 has been addressed. let us know if you see anything when you update to PHP 8
Can you double check this. Lance said he had fixed the Issue with PhP 8 — there was a comment line that PHP8 didn’t like. That has been addressed.
How to debug to make sure there is no conflicts with theme or other Plug-ins. Especially if you see issues in the back end in admin panels
https://docs.storelocatorplus.com/debugging-with-debug-log/
In the past a plug-in such as Smush caused issues with adding Locations in the back end so best bet into turn off other plug-ins one by one to see if they may be interfering
We do not have a version 5.3 to provide you which is why we always mention you should have a back up before doing any updates to any plug-ins.
We need to see you Plug-in environment (see posting guidelines) . What you have provided us does not provide any information .. Also need the site you are deploying the plug-in on. Do you have JS script errors
I have not tested with WP version 6. Everything is working on the WP 5.8.4 that I have tested.
We always wait before updating a major version release of Word Press because it can be buggy. See WORDPRESS warnings before Updating as well
From their support channel “So you’ve just updated to WordPress 6.0! But what’s this? Something broke? Or maybe you just have some questions you want to ask? This will help guide you through both troubleshooting, and common questions after the new update.
If your site broke, don’t panic!
Before you go any further, make sure you’ve updated your plugins and themes to the latest versions, clear your browser’s cache and cookies and re-log in to your WordPress dashboard.
So first suggestion
If you roll back Word Press to an earlier version do you see any issues.
We do have a newer version of the plug-in that can be purchased from this website. ( SLP plug-in) Going forward the plug-in version will only be updated if there is a major change that breaks the operation of the plug-in. Please refer to the News feed above for updates and instructions for manual download The plugin is compatible with the PHP version you are using. There have been reports that it is not compatible at this time with PhP 8.
@jasonfarran
I double checked your site and it appears you have now loaded , updated and activated the latest version of SLP . Let us know if you have any other questions. Thanks
Jason,
I believe you sent an email to support.
As mentioned in above posts the SLP plug-in does work on PHP 7.4. You did not purchase older versions but have recently purchased the latest version.
browsers will not open the url you provided because it is not secure. You need to follow the guidelines for correctly migrating your site and/or obtaining an updated SSL.
The SLP plug-in works with PHP 7.4.
Deactivate all plug-ins before activating SLP. Follow these directions
You should be using a dev or clone site to update and test.WPML is useful for back -end translations.
You could always sign up for and transfer to the professional level plan under SLP SaaS which is a monthly subscription.
Oh I see, That option, to change the Find Locations label is available if you have the Experience add-on.
Check to see if they are timing out. If they are uploading a large list the server may have limits.
Here are some tips and suggestions .
Import Google Geocoding takes time
CSV file and formats , duplicate handling etc
What Button ? I do not see anything on the dev url other than a picture. I browse the page source and do not see our plugin installed on the dev site.
When I visit the reg site. https://realsaboaria.com/contactos/
and select ENGLISH I see your map with the search . I cannot assist you on your dev site but you can search our documentation on how to change labels etc. but the page that exists on the production site where you do have SLP installed looks correct. You have a contact form plug-in that is not us.
All
HP 8.0 is a major version update with a large number of changes that break backwards compatibility, and many features that were deprecated within the PHP 7.x feature releases have been officially removed. PHP 8 uses much stricter typing than previous versions. Many built-in functions are now pickier about the input they accept, and PHP 8 itself is more stringent about how input is passed to functions. Issues that previously resulted in notices now result in warnings, and issues that previously resulted in warnings now result in errors.
In other words, PHP 8 is not as lenient as previous versions. It will not try quite as hard to make code work no matter what.
Since the majority of our customers have not updates to PHP 8, we will not be tacking this in the near future.
The developer suggests you NOT update to PHP 8 because of the issue with backwards compatibility.
hello,
All of the plugins and add-ons you are showing are out of date.
If you are still a Premier customer in good standing you should be able to see the base SLP version 5.12.3 under your downloads in your account ditto with any updates ( I would only update on a dev or clone or staging site though since you are so far behind)
As fares the SEO Pages question let me try to get a picture in my mind since I am not following how you currently have the SEO Page Template and the results layout set up .
I see on that URL you have changed the normal website hyperlink title label to “dealer details”. So you want to use both a Website link that does not redirect and the SEO Pages? Currently the dealer details redirects correct?
See if these docs help
https://docs.storelocatorplus.com/the-store-page-storepage-shortcode/
https://docs.storelocatorplus.com/store-pages-templates-slp_pages-work/
Here is the article explaining this
https://storelocatorplus.com/google-maps-api-returning-inaccurate-results/
Report this error to Google. As mentioned you can add search info for your customers or use discrete search.
Yes, Because I have a test site and if all I do is enter 13158 it also goes to Berlin.
Yet if you search using the Google commercial MAP it goes to NY .
You can add additional information in the search field that instructs your site visitors to enter a more discrete search. Such as enter by City, etc. And you would want to have your drop down radius visible.
See how the two searches look on my test site.