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thx, good luck
Hi Shad,
Are you referring to the back end or the front end? Did you take location sensor off, so that it doesn’t see where you are when you are testing? (assuming you have https and browsing using Chrome) I am guessing maybe you have Location sensor turned on?
I am trying to re create your issue and am not getting the problem with Colorado or any other sgtate after re centering map at…
I changed my center map at to Denver Co, added a location TGIF in Denver and the address, distance in the back end (initial distance) under Locations is showing 0.0 miles. As Lance designed it to do back a couple of versions ago. I’ve changed my map back and forth in the back end, to be Denver Co,,,then Charleston SC.
I Checked under General settings….. off for location sensor, did search again on my regular map page and the distances in the front end are coming back exactly right no matter what I am doing, each time I switch out and re set and clear it comes back with correct distances. If I check the location sensor on then my distances are coming back from Mount Pleasant no matter what my fallback center map at is set to.
so: my questions..
1) Do you have Location Sensor off or on?
2) Do you have hide distance off or on?
Are your results order by closest farthest?
I am behind in testing Lances updates, that time of year… but he is testing Premier 4.7.1 but I dont think that is what you are talking about …(?)
https://docs.storelocatorplus.com/blog/schedule-for-initial-distance/
Please read posting guidelines and provide the requested information
Plugin environment, url versions etc. screenshot is best
. I cannot see your site page, and that error message is usually associated with something else. like a link to the error which will show the javascript it is referring to. it could be another plugin I cant tell by that ubiquitous quote
SHad is your center map at a shortcode on the site url page or the back end setting under Experience map? If back end setting, you need to clear out, back space over the callback lat/long, that does not automatically change. try that, sve canges and let me know if it works
Oh, did y0u clear out the callback lat long when you reset the center nmap at in the MAP UI???
Lance is working on Premier 4.7.1 As we discovered recently Google is messing around with algorithms, not returning valid addresses, and throwing their advertised locations on the maps n to boot. Dont know if its related but it probably is.
P.S. You mentioned you gave User access, perhaps they inadvertently set the display locations to a crazy number that your server or configuration could not handle. Once you reset it, you may want to provide instructions about using the plugin since you have experience in using it.
we have had large companies using SLP and they have the resources available and dedicated servers, and needed to have the ability to display many locations per page in the back end user interface. I believe between Lance and I we have been very responsive in the forum answering your questions. (occasionally we do eat and sleep.). If you have any further issues that you feel were not answered in less than 48 hours, please send an email to support letting us know you are a premier customer and posted in premier forums. There are occasions when I may not be available (see posting guidelines,) and Lance is in development mode or we are in a different time zone than you and not on 24/7
Please follow the posting guidelines, provide screenshots of your plugin enviromnent, the site url page, a screen shot is best because it also provide PHP info, WP versions as well as which add-ons you have turned on.
Raoid release
Please , do not Glom onto others posts , most people do not have the same plugins, versions, configuration and other details that support needs to analyze the issues. You have not provided your plugin environment. Plus the other persons post was from October and all he was asking for was where to find new settings
Please refer to the Posting guidelines before posting and provide the info.
We are closing this forum since you have since started a new post that unveils your issues.
There is a reset button under General that will reset the locations manager page to display 10 locations, this was previously a setting under the Janitor add-on. You should be able to do it either way.
Hi Barbara , Thanks for letting me know. If you have a sec, and could leave a positive rating in WordPress it would help me keep my little bitty job for 2017. If you do not think I have been responsive in accordance with the Posting guidelines or cannot leave a five star rating, please contact us at support and my boss will give me coal in my socking, but at least I might still get to keep my job.
🙂
See links from front page …
If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!
As we suspected Google has launched new versions, new algorithms that steer people to THEIR Google ad locations.
The developer has been testing all versions of SLP and will be working to see what might be available as a work around (once again, this is trying to keep one step ahead)
For now best advice is to require a more discrete search function in your search form instructions. Narrow down the radius behavior and see if that works. In your incidence I would add as much minute detail to each address as possible. I have found that Google even had the wrong lat/long for the Sydney opera house and had to look it up using a different (not Google) service and then manually enter the correct lat/long. I wrote a post on it earlier in the past year.
We tested the premise that Google changed their algorithms once again. A business that always came up before as featured, i.e. Diane, Charleston Financial Advisors, 4 Atlantic Wharf Charleston SC 29401 NO LONGER GEOCODES (google says bad address / no results) It *does* still encode from their google maps app( Their “proprietary” map .)
If you use the EXACT RIGHT ADDRESSS including names in this case:
Diane c/o Charleston Financial Advisors, 4 Atlantic Wharf Charleston SC 29401 = good geocode from Google.
there are more than one business in that building so apparently Google is taking on the role of the post office….
Within the past week Google turned off the part of their algorithm that “infers: address guesses by proximity that was there before and allowed even if your address was not 100% correct. This applies FOR THIRD PARTY APIS ONLY. i.e. the ones that they let developers use. Does not matter if you have a paid/premium API key, business licensed API or not.
I am sure they will say it has something to do with security like they did when allowing location sesnors…new Chrome only allows it for https urls.
When the work around tool is revamped there will be a release to Premier. Currently Premier options have “Google influenced guesses. ” that may need to be revamped
The developer has checked and your issue is from your configuration, not the SLP server. Please have your tech support or IT team look into your network configuration
The developer is checking out the server as well. The production versions are showing up as the old versions and not the new versions. Not sure if its related to your issue
As shown in your screen shot it appears you have an issue with WP user name , perhaps you updated WP recently? By the way, we request screenshots and information that can help us help you faster, see Posting guidelines, we need Plugin environment, which shows versions, WP version, etc . Are you using WP multi site? NAM ?
Hi Barbra,
I added it back in, there was a change to subscription orders with Woo Commerce. Check now, you should be able to download it again
CiCi
You gave some great clues as to what might be going on but the simple issue is you have conflicts and you have issues with Chrome because of the lack of SSL cert. Google is getting pretty strict about that stuff and you have NON SLP related errors on your page.
Here is a hint: one of your errors states “sensor is not required”. Well that indicates you are using another plugin or theme that is also using Google Map API and it is interfering with SLP. SLP has not had that error produced (many versions ago). Also another failure is a great hint states” you have included google map api multiple times” …so you have another plugin and/ or your theme that is also using Google MAP API query : a BIG no no:
Check out your site url
Right Click/select INSPECT/console *( see troubleshooting for more info and also the section on debugging with WP if you do not know what other plugin may be causing issues) I think it is your theme or perhaps you have not included all of what you are using or not using for SLP add-ons?
see the referencing
http://google-maps-utility-library-v3.googlecode.com/svn/trunk/infobubble/src/infobubble-compiled.js
Also check out your directory path for all your icons move the icons to your WP media directory and link the path to that to be sure they are always handy and linking to correct file path, SLP discontinued including some old icons in their directory).
and
https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required
Hi Bryan, Are you all set now? I think the naming and files have been fixed now
if you have the Experience add-on, do same thing you did with Propack, deactivate EXP, download the latest version from your account and upload it into your WP admin panels. It follows the same logic as the others.
that can be done with Experience , you can change layout,delete lines and code in layouts or change appearance, please see the documentation site.
Hi Barbara,
No the multiple Google MAP API keys are not from having SLP maps on two different pages, you just use shortcodes to have SLP different maps, you can have a map on as many as you want. They DO however draw from the same data, and I assume you are using Tagalong to categorize which ones appear on which page using the only_with_shortcodes
I have five pages on my test sites with different shortcodes.
If you have another plugin or Theme that has a google api built in then you will see the error.
As far as updating. See the how to here. First deactivate the add-ons. update SLP, Anything above SLP 4.5.08 requires PROPACK and TAGALONG to be updated. So first deactivate those two. I personally think you would be better off converting those two add-ons to Power anyway. Power and Experience and Premier are the only add-ons that will be updated going forward. And may I suggest, Premier is by far the best value for you , it provides additional exclusive features and will help your user experiences ten fold. Check out some of the YouTube videos about Lances latest development and features he added to premier 4.7
Plus you can use it on multiple sites, and have access to premier support forum which is answered first. It will minimize the plugins you have to deal with, less worries about all the updates, efficiency of scale…and actually if you opt for Premier I can offer you a larger discount because you already have Exp. Add-on , ProPack, and Tagalong. Premier will provide functions and features that I bet you currently are using other plugins to do.
See the FAQ sheet about the tit for tat on the legacy versus current add-ons etc if you are interested in either Power or Premier, discount coupons send a request support@storelocatorplus.com.
If you do not go that route, go to your account and download latest versions, (you will not see the version# for ProPack nor Tagalong because they are legacy,) update SLP first, delete the old versions of the add-ons and then upload the new versions see what versions we are on here.
If you need help with your overall WordPress site, including theme, send email request to support@storelocatroplus.com and Lance and his affiliate can review to see if you would benefit from help from the CyberSprocket development team.
That is an exclusive feature for Premier subscribers.
M-
Your Store Locator Plus and add-on versions are woefully outdated, that is an easy fix unless you do not wish to update those legacy add-ons and thats the reason you haven’t updated SLP
Plus with those Legacy add-ons you qualify for a discount coupon towards Power, Experience, and/or Premier. If you would like to upgrade send an email request with order numbers or the account name to support@storelocatorplus.com
Always make sure you have a full back up of your site before updating any add-pns or WP. We suggest Vault press.
Eventually the legacy add-ons will not work with later versions of SLP and possibly WP. Since you have updated WP to 4.7 you shouldn’t have any immediate issues. The aforementioned add-ons use WP 4.4 and above.
no problem
I have checked my site and I also have an Australia Search Map url…it is also acting up if I do not use the append feature with the Experience add-on.
My guess is , Google changed their map.domain search engine user interface back to default as international. Not the first time they have done it, I have notified the author to see if there is a work around besides Append. Google changes their algorithms on a regular basis as far as matching zip codes. Apparently;y they think that Budapest and Denmark are searched more often and if they have re set to international domain engine they will send you there.
https://docs.storelocatorplus.com/blog/search-panel-settings/
First: Please follow the posting guidelines, need more info,such as your plugin environment, versions, not just your web site. I believe you about your search but there have been no changes to the STORE Locator Plus that would suddenly redirect your search,. The query is going to Google maps. There are some built in help tools, such as choosing the map domain if all your locales are in Australia for instance.
Second: What is your call back set at, are you using the Experience add-on to append or to use discrete search
Third: : right off the bat, just by inspecting your console you have these failures and those are not store locator plus . Other plugins can create issues with the map. My guess is you no longer have those easy font icons widget or it is out dated, or the file path is incorrect.
Failed to load resource: the server responded with a status of 404 (Not Found)
jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 1.4.1
(unknown) ‘webkitIDBDatabase’ is deprecated. Please use ‘IDBDatabase’ instead.(anonymous function)
https://www.aussiedog.com.au/wp-content/plugins/easy-font-icon-widget/apps/icons/css/fontello.css?ver=1.2.9 Failed to load resource: the server responded with a status of 404 (Not Found)