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Could you take a screen shot of your plugin and provide the WordPress info requested per the posting guidelines, all the shortcodes are working for me so I am not sure where you are putting them. You cannot have the forceload Javascript checked off or they wont work.
Don’t forget your maps are pulling from the same locations in the location manager and the radius and search settings etc will effect all the results.
There are a few different ways you can achieve your results depending what you are trying to ultimately do . You could use the directory Landing page feature as well
I have a few locator pages for a couple of countries , I use the shortcode SLPLUS center map at =
such as [SLPLUS center_map_at=”Brisbane,Australia”]
and then lower the distance under results for the radius search so that when on that page you will have the results within the distance and have the results be closest farthest.
See https://docs.storelocatorplus.com/blog/results-order-by-display/
We do not have a mulit- map function where you can change the settings per each map page.
You can also use Widgets on your search page to direct to the different countries or cities. But if you are having a problem with shortcodes working you are either using them incorrectly or you have a plugin, theme interfering or the forceload javascript setting on.
Dennis here is some more info you might find interesting if you are trying to create dynamic SEO
pages
https://docs.storelocatorplus.com/blog/creating-a-list-of-location-pages/
https://docs.storelocatorplus.com/blog/data-fields-to-display-in-results/
Thanks John,
Did you know you are still getting errors on your url locator page? But perhaps the utl you provided before is not going to be the new site page. Yes there are many abandoned or poorly written themes out there. If you need help with developing a new theme, you can check out cybersprocket.com
The failed to load resources just indicate that the file path for the icons are no longer valid. We suggest adding your icons to your WP media library and have the link point there to load them.
See under the description of premier product.
Just so you understand the idea, It is not live chat “support” per se………it is live chat in the developers channel where you can see what they are discussing or if they are working and in the SLP “code mode” , you can also see the latest tweets. It is most useful for advanced coders who have been using Store Locator Plus for a while.
A lot of the same info is on the side panel of this forum… as you can see Premier 4.7.1 was released and the developer posted a new video on it.
If you need additional support, this is where to post for first tier support. The live chat slack channel is not “one- on -one” support. If a developer or other member is online they might answer some of your general questions. Just be aware,, the developer will not stop coding to answer specific questions as you can imagine that can be a bit of a distraction. But you are welcome to send in a request for access to the channel.
Otherwise, If you need specific troubleshooting or next business day email support that is customarily a paid support option.
I do not know what versions you are using but Tagalong version in that blog was 1.1 and is not the version you should be using . The article you reference that announced the version release is over 3 years old, that isn’t current documentation. It was accurate three years ago. The current docs site is here
Have you updated and are you using Power? if so you should see a Categories tab , Have you installed the Experience add-on? What versions of what are you using ? Please follow the Posting guidelines so we can better assist you.
The documentation for the Legend for icon array etc is here,
Hi, I am not sure what you are trying to do but you cannot put a shortcode where the WP title of a page , where a permalink will be created. See the SLP documentation.
and more docs on directory
The shortcodes should be in the text area on the PAGE in WordPress not in the area reserved for the title of your WP page
See SLP tutorial videos for Premier features, and other how to videos. If you need help overall with creating your WP site, we suggest http://cybersprocket.com/
Hi Derek,
1) Distance from center of map is the correct approach unless you have location sensor on
2) We have found that Google changing some of their algorithms has messed up a lot of plugins that use the Google Map APIs, not just Store Locator Plus, everyone! The developer tackled a similar issue years ago with zoom adjustments. If you need immediate help or troubleshooting with him logging into your site we require the Login (Paid ) support option to open a support request. Otherwise we do not delve into a customer’s site by logging on as it opens up too many liabilities. P.S. When I tried to search your site url, it appears it is part of a large network not just one business and the site url you provided requires a login . I cannot inspect sites that require me to login. If you need a coupon for Premier (for use when you have multi-sites) please contact support.
Thank you for sharing the tips on your issues. We love it when our community forum members offer insight and solutions.
If you wouldn’t mind taking a sec and adding a ( stellar ) review on the WP plugin (base) about the support and/or the base plugin we would very much appreciate it. If you do not feel we deserve a stellar review please send an email to support@storelocatorplus.com and let us know how we can improve.
Cool. Thanks for letting us know
Derek
I cannot help you with just that screenshot what info the support team needs is what is requested in Posting guidelines
Its still an issue with your theme and now more precisely the CSS that was written. There should be a child theme tin there that needs to be fixed, the window is resizing with no bars hold . This is not an issue with SLP, you can try to choose a different SLP plugin style to complement your theme but I cant do much about the responsive design and what they have done in this normal support forum. If you need an overhaul of your WP site and theme I would suggest CyberSprocket labs
See the elements when you scroll expand etc,
@ Adrienne please do not glom onto other peoples post. READ posting guidelines
You do not have the same issue , and you need to provide your Plugin environment.
Your screen shot says it all. you have included Google Map API too many times,,,,,you have…as in you have more than one plugin or theme or whatever that also is using the Google Map API. You cannot do that with us, either that or turn off out map. I was troubleshooting for Quinola. This is not part of our support normally., if you have a poorly written theme or cannot troubleshoot using the troubleshooting guide and provide the debugging log we cannot help you.
Read troubleshooting and please start your own post after reading the posting guidleines
@ Adrienne please do not glom onto other peoples post. READ posting guidelines
You do not have the same issue , and you need to provide your Plugin environment.
Your screen shot says it all. you have included Google Map API too many times,,,,,you have…as in you have more than one plugin or theme or whatever that also is using the Google Map API. You cannot do that with us, either that or turn off out map. I was troubleshooting for Quinola. This is not part of our support normally., if you have a poorly written theme or cannot troubleshoot using the troubleshooting guide and provide the debugging log we cannot help you.
Read troubleshooting and please start your own post after reading the posting guidleines
Your screen shots didn’t load you need to reduce the file size.
See Trouble shooting section…sounds like you have a PHP that is too old a version…
How to limit searches and get more accurate results , 1) I would change Map domain to Australia
but Google is fooling around with the map algorithms again as they keep trying to outsmart the third party API and force businesses to favor Google ADS.
But we do have some tools to work around it.
1) You can use the append feature (Part of Experience addon) that should help a bit , and 2) add instructions in label for the user to be more specific in the search form label
3) have discrete search filters on.
See documentation on how to
https://docs.storelocatorplus.com/blog/slplus-shortcode-options/
https://docs.storelocatorplus.com/blog/category/experience-tab/map/
Well isnt that special..drat I was hoping it was your location sensor
As far as LT/LON..SLP does not set the longitude nor latitude…your query goes direct to Google, but this does bring up an interesting theory that Lance and I were discussing at lunch. I wonder if it has to do with the Google new algorithm for addresses that he wrote a post about.
Back to your specific question, using Denver as an example. I went back and checked and Google set DENVER CO lat as -104.990251 just like you said. So I then went to the commercial Google MAPS using Chrome….and just typed in basic search as Denver CO (no address) and this is what I got back:
https://www.google.com/maps/place/Denver,+CO/@39.7645183,-104.9955385,11z
So that matches what I have in the back end of SLP….(Are you putting in a more specific address?)
Then Iwent back into the browser and searched Google using the Lat / but different Long that you suggested. I searched for 39.7392358, -105.1352965 and what came back on Google Maps is a specific address , zoom in and it is for Golden Hill cemetery ,,,, are they kidding ?? Cause it doesn’t look like the center of Denver CO when you zoom out again, it is west of it.
With my example I had added a TGIF , so on front end when I search by zip code the distance is coming up right as being 1.1 miles from center of Denver CO
There is an issue somewhere though when I go back and forth I am having a problem with my map zoom when I have disable initial directory set. I need to test some more but I don’t think I will have time until after the holidays since I have family coming in tomorrow.
Ill have to talk to Lance about it and make a note to have him look at this post. If it is relevant to what you guys are testing on the beta with him mention it.
P.S. Lance’s post after a customer and I found the misinformation coming back from Google recently:
https://wp.storelocatorplus.com/google-holds-back-map-data-again/
thx, good luck
Hi Shad,
Are you referring to the back end or the front end? Did you take location sensor off, so that it doesn’t see where you are when you are testing? (assuming you have https and browsing using Chrome) I am guessing maybe you have Location sensor turned on?
I am trying to re create your issue and am not getting the problem with Colorado or any other sgtate after re centering map at…
I changed my center map at to Denver Co, added a location TGIF in Denver and the address, distance in the back end (initial distance) under Locations is showing 0.0 miles. As Lance designed it to do back a couple of versions ago. I’ve changed my map back and forth in the back end, to be Denver Co,,,then Charleston SC.
I Checked under General settings….. off for location sensor, did search again on my regular map page and the distances in the front end are coming back exactly right no matter what I am doing, each time I switch out and re set and clear it comes back with correct distances. If I check the location sensor on then my distances are coming back from Mount Pleasant no matter what my fallback center map at is set to.
so: my questions..
1) Do you have Location Sensor off or on?
2) Do you have hide distance off or on?
Are your results order by closest farthest?
I am behind in testing Lances updates, that time of year… but he is testing Premier 4.7.1 but I dont think that is what you are talking about …(?)
https://docs.storelocatorplus.com/blog/schedule-for-initial-distance/
Please read posting guidelines and provide the requested information
Plugin environment, url versions etc. screenshot is best
. I cannot see your site page, and that error message is usually associated with something else. like a link to the error which will show the javascript it is referring to. it could be another plugin I cant tell by that ubiquitous quote
SHad is your center map at a shortcode on the site url page or the back end setting under Experience map? If back end setting, you need to clear out, back space over the callback lat/long, that does not automatically change. try that, sve canges and let me know if it works
Oh, did y0u clear out the callback lat long when you reset the center nmap at in the MAP UI???
Lance is working on Premier 4.7.1 As we discovered recently Google is messing around with algorithms, not returning valid addresses, and throwing their advertised locations on the maps n to boot. Dont know if its related but it probably is.
P.S. You mentioned you gave User access, perhaps they inadvertently set the display locations to a crazy number that your server or configuration could not handle. Once you reset it, you may want to provide instructions about using the plugin since you have experience in using it.
we have had large companies using SLP and they have the resources available and dedicated servers, and needed to have the ability to display many locations per page in the back end user interface. I believe between Lance and I we have been very responsive in the forum answering your questions. (occasionally we do eat and sleep.). If you have any further issues that you feel were not answered in less than 48 hours, please send an email to support letting us know you are a premier customer and posted in premier forums. There are occasions when I may not be available (see posting guidelines,) and Lance is in development mode or we are in a different time zone than you and not on 24/7
Please follow the posting guidelines, provide screenshots of your plugin enviromnent, the site url page, a screen shot is best because it also provide PHP info, WP versions as well as which add-ons you have turned on.
Raoid release
Please , do not Glom onto others posts , most people do not have the same plugins, versions, configuration and other details that support needs to analyze the issues. You have not provided your plugin environment. Plus the other persons post was from October and all he was asking for was where to find new settings
Please refer to the Posting guidelines before posting and provide the info.
We are closing this forum since you have since started a new post that unveils your issues.
There is a reset button under General that will reset the locations manager page to display 10 locations, this was previously a setting under the Janitor add-on. You should be able to do it either way.