[Cici]

Hello J, angela,

Your SLP page seems to be fixed. Are you all set now? Have you tried importing your csv file again?

[Cici]

Hi Boone,
You might try daily, I have no specific feel for the scheduler as I do not use it and the last time I tried I couldn’t get it to work, so apparently I do not know the secret handshake. The time format would be the 24 hour format the same as what WP CRON uses.

Lance is away on travel for the next couple of weeks and will have limited connectivity , I am not sure if he actually brought his work computer or if he has wifi so he wont be able to check it out at the moment. I will put this back on the radar. I will mention the AJAX. The changelog for Power is here , clcik on the Power product and you will see changelog

https://wp.storelocatorplus.com/product/power/

and release details for the base Plugin is here
https://wordpress.org/plugins/store-locator-le/#developers

[Cici]

Thank you for your response Rod.

The developer/author is out of the country this week so he will not have his development tool box to review and he has two large consulting projects he is working on so he wont have the time available to look into your unique situation..

If it installs fine on other hosts I am not sure he will get into this specific situation , i.e with LiquidWeb, unfortunately I am not technical enough to offer a solution, sorry about that.

I will mention this post to him, he may be curious, if he does want to take a look he can reach out to you.   But he does  not customarily log into any ones site without a retainer agreement for something like this. cybersprocket retainers

(Ignore the booked until end of July, it is actually out to end of September I believe, you would have to  use the contact form to ask after you review the plans)

you have provided some useful information so we appreciate it.the effort and info

 

[Cici]

Could you use the Debugger (instructions here-)

to see if another plugin is generating that on the page, if you inspect it appears those errors may be generated as a result of your page template  CSS and/or monster insights. using the debugger should help identify any JSON or javascript errors

 

as far as the import, was your csv file correctly formatted, i.e no sl_id column?

[Cici]

Did you back up before updating?

Can you restore to a previous back-up?  it looks like you broke the  javascript somehow.  You aren’t using  any legacy add-ons with your site  by any chance?

Some known issues if you manually updated instead of auto update. See posts here

Premier should be on 4.9.17

Is the CSV file in your media library?Imports are a 3-step process.

1) The file is uploaded to the WP Media Library.

2) A background process reads the CSV into the locations list. It may run this process multiple times on slow servers or with lists over 2500 locations.

Starting another one just slows it down more and if your server cant handle it or if Google is deprecating your site it could stop in its tracks.

 

 

 

 

[Cici]

Boone, one other thing, just checking because we had a customer with a different issue , his was with exporting to a hosted csv, but may be something to check as well.

Did you check to see if Security settings are blocking admin-ajax.php on your server. or if a setting on the server itself is blocking some valid AJAX requests that SLP is using to upload/download the CSV file? Like Sucuri or a proxy server being too aggressive?

[Cici]

Boone,

I do not know if you are missing a step. I know the remote file retrieval was fixed and Lance tested the scheduler but perhaps he did not check off to import hourly because unless there were new locations being added every hour which would indicate someone would have to make changes to the spreadsheet/csv file every 59 minutes he probably wouldn’t be setting that test parameter… you would most likely not see any progress being made. If you set it to At or daily and add a specific time for it to start on your test site is it behaving the way you expect it to?

https://docs.storelocatorplus.com/blog/import-remote-file-retrieval/

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[Cici]

P.S Media, (Bruce) you need to go to locations, under locations there is BULK actions, under bulk actions there is export to csv or export to hosted csv…
I have re worded the  EXPORT DOCS

It is not under ADMIN. The wording was incorrect on the docs, that post was a few years old before the back end was re vamped.

See screenshot

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[Cici]

@mediarunning

unless you jumped upgrades and did not obtain a Google API key ….I need you to provide your Plugin environment and start a new post with your site information, please see posting guidelines, I do not know what versions you are  running on your site nor PHP version, nor SLP version, nor your site url etc.   Any info would be helpful

[Cici]

I am confused by your customer saying he deleted an account or “location” and an auto synch added it back in, Umm ?? If you delete a location it is gone, it does not automatically “resynch” or re attach itself.

If you have Power add-on you can import remotely, is that what he means? And with premier they can schedule a geocode time ….

I really need your  SLP Plugin Environment to answer properly,  There is no way a location will automatically reappear in SLP with just WordPress synching so I am guessing you or they have some add-ons…or have a Multi site network ? with users, i,.e accounts,

The other information about importing properly  is in the docs site links I provided.

[Cici]

OY! Now I am wondering if it is something that Google has changed with their MAp API…I would not doubt it!!! Will try to remember to keep this on the burner, the developer is travelling this week. Please let us know if anything changes

[Cici]

Drat, I just got logged out too when trying to answer you. BB Press, I didn’t close the other subject. I cant reproduce your issue but here are a couple of suggestions.

1) Change your theme to a default WP theme.
‘
2) try a different gallery style or add css to duplicate what you had before
https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

Lance did find a different bug, so try this too…according to the developer:
“there is a bug in the experience JavaScript that makes it do weird stuff if the email style is set to something OTHER THAN popup email form.
Patch coming in EXP 4.9.19.”

It will be another week or so before that update is released , he is travelling this week and will have limited connectivity.

[Cici]

What version of SLP were you installing? What are your PHP and other settings? Version of WP? Are you using Extended Data Manager (EDM) by any chance? It should not be a problem unless something went wrong during data migration.

None of the columns you are showing would create an index that is too large.

MariaDB is irrelevant. The developer responded “I’ve been using that in development for years.”

Have no idea what is causing the issue on your site. We have not had a problem like this reported. Did you use them to migrate your site? If so they should have created a full site back-up for you. Not sure what else to point you to for resolution.

[Cici]

Ok, Lance did find some javascript issue with WP version 4.9.8 and EXp. His note said if the email style is set to something OTHER THAN popup email form some javascript introduces weird results.

He is fixing bug with next release. I do not know if it will fix zoom as well, I did report the issue.

[Cici]

Hi again, I just went to your test site and checked zip code 80013 and return was
The Pooch Mobile Dog Washing Aurora South East

Is that what should ave been returned?

[Cici]

Hi,

Do you have the Experience add-on installed and activated now? what you want to do is check off show locations but  you also  need to check off disable initial directory.  This will show results ( locations ) only after  the search.

See under Settings/Results

[Cici]

hi Paul

Using Janitor, I see my zoom is saved when I changed it and I do not have auto zoom (EXP add-on) activated and the setting did not seem to be reflected on my page. I am waiting to see if it is a cache issue or something else. When the developer has a chance he can take a look at it.

Did you change the zoom level recently? Or was it always set at 4?

[Cici]

Hi Paul,

The words “immediately show locations is no longer the lingo in current SLP version. there is a check box to show locations or not.
But that would not effect your map.

I have reported the zoom issue to the developer.

[Cici]

Hi Boone,

Do you see the csv file in the media library? Check to see if your server is preventing the wp-cron.php from being triggered.
See the article in docs and let me know if that helps

https://docs.storelocatorplus.com/blog/power-import-and-wpslp-4-9/

[Cici]

The screenshot, I have never seen the word PLAN before in any of the results on my site, I do not know if you are using another plugin or some theme that is adding the word PLAN and SATTeLITTE. Neither of those show up on my sites using SLP.
Here is an example of one of our Premier customers site. https://www.rhinoag.com/find-a-dealer/

I do not see the word PLAN or Satellite anywhere.

To use Geolocation as mentioned you need the power add-on or Premier and your site needs to be https…i.e SSL cert.

You are using the basic SLP Plugin,. You can purchase any or all the add-ons or the premier subscription or you can opt to switch to the Professional level MYSLP.

Here is a  customer site using MYSLP/Professional level

https://www.veggietown.se/

See under the SLP WordPress Products.

[Cici]

Good question. Not that I am aware of. WordPress cron is not exact, it executes the next time a visitor comes to your site.

Are you a Premier subscriber?

If you are you can check the CRON scheduler function as part of premier

https://docs.storelocatorplus.com/blog/viewing-wordpress-scheduled-events/

You would want to be careful about scheduling hourly imports if you are geocoding as well querying Google to geocode. they are charging Geocoding separately from just loading the mmaps.

[Cici]

You need a Google API key. Answered you in an email.

When you post in forums you must post the plugin environment which will show us your versions and the site url.

So that sites do not crash we have added an extra field with the SLP base plugin where you can not only add your Google API browser key, but if you wish to add referrer restrictions you will also need a Google geocoding key.

Google was allowing sites to continue working with maps etc for a while after they announced the changes but as of July 16 they are shutting down these options. You must get a Google API key and add billing account . Option, you can switch over to MYSLP.  As we have already experienced Google will be increasing prices but they are not giving anyone a “free pass” (see pricing estimates and use their free transition tool to see how your site may be effected). it may take a little bit of time for them to catch up with all the sites, especially international, but be sure they will catch up. (info provided also in a separate email to you) .  We can only say that it is not the Power add-on, but your need of an API key.

Please refer to the documentation and news feed about this important news.  If yuu tried manually updating the power add-on , instead of using the auto update please refer to the developers news post

https://www.storelocatorplus.com/manually-updating-wordpress-plugins/

 

 

[Cici]

the docs was posted over a year ago, therefore it was any version after 4.9.
You should update to current version 4.9.18 ditto with the add-ons, you can see the latest versions under support/versions

In the docs site see:

Location Limit URL control

This Page also has a Youtube video to show you how to use the various Premier url controls

[Cici]

Select Hidden results under VIEW…I do not know what version of SLP you are using

Go to Settings/View

You will see a dropdown box Gallery style, go to that dropdpwn and see if you have the Hidden results layout available for you to select from. I have it on my site but I do not know if all the different CSS styles are available on newer versions. Some of the styles require one r more add-ons.

Alternatively you can write your own CSS that works best with your them if you have the experience add-on. Premier subscription provides even more and the developer might be able to add a gallery style for you if you are a Premier subscriber and if it does not require a lot if additional customization.

[Cici]

Power add-on contains the Location sensor (see docs).

Note:

You must have a secure site (https) for that feature to work with the Google API. For other browsers, such as Firefox, the user would need to “allow”

[Author]

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