Store Locator Plus® for WordPress Forums Premier Support "Directions" URL leads to incorrect IP

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  • Author
    Posts
  • #57170
    jack3
    Participant

    Hello!

    When I click on “Directions” in the results list, it sends me to this page:
    https://%3Cspan%20id%3D%22slp_option__%22%3Emaps.google.com%3C/span%3E/maps?saddr=chicago%2C%20IL%2C%20United%20States&daddr=1%20N.%20Wacker%20Dr.%2C%20Suite%204110%2C%20Chicago%2C%20IL%2C%2060606%2C%20USA

    This is compared to this URL when clicking on directions from the pop-up bubble inside the Google Maps window:

    https://maps.google.com/maps?saddr=chicago%2C%20IL%2C%20United%20States&daddr=1%20N.%20Wacker%20Dr.%2C%20Suite%204110%2C%20Chicago%2C%20IL%2C%2060606%2C%20USA

    It seems the difference between the two parts of code is this segment:

    %3Cspan%20id%3D%22slp_option__%22%3E

    What needs to be done to make sure people can accurately receive directions from the link in the results list?

    For reference, the website is https://www.findmyfiduciary.com

    Thank you!

    Best,

    Jack

    #57181
    Cici
    Keymaster

    Your content is pulling from where? Do you have some CSS in a theme??? This is not the normalresults layout. Which SLP plugin Gallery style are you using

    • This reply was modified 5 years, 7 months ago by Cici.
    #57209
    jack3
    Participant

    Hi!

    The current results layout I’m using is Metropolis (I think). I’m also using CSHero, which modifies the on-page CSS through a WordPress Plugin.

    There is also some CSS changes made through the SLP plugin. That code is below:

    .location_name{

    font-style: bold!important;

    }

     

    .slp_results_container .results_wrapper {

    margin: .5em 0;

    padding: 2%!important;

     

    border: none!important;

    box-shadow: 0px 1px 3px 1px rgba(0,0,0,0.12);

    border-radius: 0px !important;

    }

     

    .slp_results_container .results_wrapper:hover {

    margin: .5em 0;

    padding: 2%!important;

     

    border: none!important;

    border-color: rgb(255, 192, 53)!important;

    border-radius: 0px !important;

    background: rgba(0,0,0,0.02)!important;

    }

     

    a, h1 a:hover, h2 a:hover, h3 a:hover, h4 a:hover, h5 a:hover, h6 a:hover, .x-breadcrumb-wrap a:hover, .widget ul li a:hover, .widget ol li a:hover, .widget.widget_text ul li a, .widget.widget_text ol li a, .widget_nav_menu .current-menu-item > a, .x-accordion-heading .x-accordion-toggle:hover, .x-comment-author a:hover, .x-comment-time:hover, .x-recent-posts a:hover .h-recent-posts {

    color: rgb(64, 141, 209)!important;

    }

     

    a:hover, .widget.widget_text ul li a:hover, .widget.widget_text ol li a:hover, .x-twitter-widget ul li a:hover {

    color: rgb(0, 44, 76)!important;

    }

    Thank you!

     

    Best,

    Jack

    #57214
    Cici
    Keymaster

    There is an error coming back on your site:

    It appears to be an issue with the Ajax response, use the below testing and troubleshooting. Since the rest of the results are working correctly, and there is a 404 error on that site , try this first

    Troubleshooting, test AJAX

     

    When the developer returns he can take a look at your CSS, here is the layout code cheat sheet and CSS rules in the mean time

    https://docs.storelocatorplus.com/blog/layout-shortcode-cheat-sheet/

    https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

     

    #57217
    jack3
    Participant

    Sounds good, Cici – thank you. Let’s get back in touch when your developer returns.

    The Troubleshooting, test AJAX returned the {success… response, so that’s some good news.

    I’ll play around with the CSS to pinpoint where the problem is specifically and post here if I find a solution.

    #57222
    Cici
    Keymaster

    That would be great. As a Premier customer, you can send an email to the contact form and request to be added to the SLACK channel. The Slack channel is for advanced technical customers and more of a developer to developer communication . The developer often times may be reached when he is in “non code” Mode via Slack. He has been pretty tied up with a large client project and is out of the country on holiday atm.

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