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We have been responding to your emails through our Support email. We are receiving not delivered, you might want to check your spam folders for any replies from myslp or SLP support
Have you established a billing account with Google? Did you set up query limits? This ius a question for google support I believe.
Your screenshot from Google explains what to do about query limits,follow the link and adjust your account accordingly.
We have no control over the Google geocoding API limits or your billing account.
Someone on your end must have set limits to the Google billing account as it applies to Google query at some point in time.See the various support articles and process in the google developers console
https://developers.google.com/maps/documentation/geocoding/usage-and-billing
they say”””Requests per Day (QPD) limits have ended, effective June 11, 2018
For Existing Customers:If you are an existing customer (using the Google Maps Platform before June 11, 2018), you were billed under the previous pay-as-you-go pricing until July 16, 2018.
Note: Starting on June 11, 2018, Google began to roll out the removal of the default QPD limits on existing billing accounts. This process may take up to six weeks.
If you rely on the default QPD limits to help you manage your cost of use, we recommend you set your own daily limits in the Google Cloud Platform Console, to override the default QPD limits set by Google. This will ensure that your preferred QPD limits remain in place.”If you follow the links in the MAPS API platform I found this info to be helpful:6, 2018. For more information, check out the Guide for Existing Users.
Geocoding API Usage and Billing
Pricing and Billing Changes
was billed under the previous pricing model.
For more information on what has changed, review the API-specific Billing Changes and the guide to understanding billing.https://developers.google.com/maps/documentation/geocoding/usage-and-billing#set-caps
something broke javascript, most likely a theme or another plugin. You can deactivate all and only use WP theme on a staging site to see which one is broken. You can also use a tool such as the debug WP.
Here is some troubleshooting guidance and suggestions.
Did you update your add-ons lately?
Please provide your Versions and Plugin environment. It is difficult to assist without seeing which versions you are on (see posting guideline
Those type of messages usually indicate you updated manually and there was a glitch, perhaps you did not deactivae and delete if you manually updated?
See the authors post here about updates and how to update correctly.
Which versions of the Plugin and add-ons are you using? The Power add-on, which version are you using?
Which plugin style are are you using?
Now if they want something fancier to show up instead of No locations when the zip code and 10 miles is selected, may I suggest the premier subscription (we can generate a coupon to offset the sign up fee if you write to support since you bought the power add-on within past 30 days )
Then you can use either zipcode Auto complete, or Show google auto guess or Cluster map markers or all of the above ….there are a lot of functions and features that provides as many work arounds as possible. You can also change layouts easily with Experience add-on or premier subscription.
There are a ton of cool features that would satisfy your client with premier.
I have included a screen shot, Now if I change the radius to drop down to search 10 miles it comes back with no locations found. I do not know what is around that zip in PA or what is in your database or what all your settings are to see if it is correct , but SLP is working correctly from what my search on your site is showing for results
When I go to your url and I search 17074, all the locations that are within the radius you have set by default show up. The first three the zip begins with “170” if you do not have any locations in the back end in your data base that have a zip code of 17074 they wont show up. . On my site I have no locations that are in that zip so my default message of try a new location or (oh no Mr Bill there are no locations near you) is displayed…unless I change the search radius. I am not sure what your customers complaint is if you do not have a location with that zip code. ??
Below is copied off the results on the url you shared ….
Superior Builders Supply 12.0 miles
3439 shermans valley rd Loysville, PA 17047 United States
Directions
LOWE’S OF MECHANICSBURG, PA. 18.6 miles
5500 CARLISLE PIKE MECHANICSBURG, PA 17050 United States
Directions
LOWE’S OF HARRISBURG, PA. 22.2 miles
4000 UNION DEPOSIT RD. HARRISBURG, PA 17109 United States
Directions
Shady Lane 2 23.4 miles
4276 TA Route 147 Herndon, PA 17830 United States
Directions
J & W Hardware 28.5 miles
1060 OLD TRAIL RD ETTERS, PA 17319 United States 717-938-8063
Website
Directions
LOWE’S OF SHIPPENSBURG, PA 33.3 miles
250 SOUTH CONESTOGA DRIVE SHIPPENSBURG, PA 17257 United States
Directions
MT UNION TRUE VALUE 38.3 miles
135 E SHIRLEY ST MT UNION, PA 17066 United States
Website
Directions
MT UNION TRUE VALUE 38.3 miles
135 E SHIRLEY ST MT UNION, PA 17066 United States
Website
Directions
LOWE’S OF LEBANON, PA. 40.2 miles
1755 QUENTIN ROAD LEBANON, PA 17042 United States
Directions
Fricke Hardware & Rental – Columbia PA 46.3 miles
616-620 UNION ST Columbia, PA 17512 United States
Website
Directions
Scott Millwork 52.0 miles
40 N. Sillyman Street Cressona, PA 17929 United States 570-385-2046
Website
Directions
Progressive Pressure Systems 52.4 miles
1248 East Newport Road Lititz,, PA 17543 United States
Directions
Progressive Pressure Systems 52.4 miles
1248 East Newport Road Lititz,, PA 17543 United States
Directions
LOWE’S OF POTTSVILLE, PA. 53.5 miles
PA RT 61 AND ANN STREET POTTSVILLE, PA 17901-8438 United States
Directions
Fisher Paints – Ephrata 56.4 miles
711 East Main Street Ephrata, PA 17522 United States
Website
Directions
Fisher Paints 65.7 miles
4054 E. Newport Rd. Kinzers, PA 17535 United States 717-768-3239
Website
Directions
Budeke’s Paints & Decorating 75.8 miles
9484 Deerco Road Timonium, MD 21093 United States 410-560-1230
Website
Directions
LOWE’S OF LEHIGHTON, PA 78.5 miles
1204 BLAKESLEE BLVD DR. EAST LEHIGHTON, PA 18235 United States
Directions
C/O Dirt Killer Pressure Washers, Inc. 83.1 miles
1708 Whitehead Road Suite 103 Baltimore, MD 21207 United States 410-944-9966
Directions
Long Barn Inc. 83.7 miles
223 Mini Mall Road Ebensburg, PA 15931-4102 United States
Directions
Long Barn II 85.0 miles
777 Locust St. St. Michael, PA 15951 United States
Directions
Master Halco – KC MO WHSE 86.4 miles
8620 E Hwy 40 Kansas City, MO 64129-1638 United States 800-989-3362
Directions
Smith’s Country Store 86.4 miles
1826 ST Route 903 Jim Thorpe, PA 18229 United States 570-325-2068
Directions
Budeke’s Paints & Decorating – Fells Point 87.3 miles
418 South Broadway Baltimore, MD 21231 United States 410-732-4354
Directions
Columbia Paint 90.1 miles
6505 Dobbin Road Columbia, MD 21045 United States 443-319-4001
Directions
TW PERRY – Gaithersburg MD 90.5 miles
8101 SNOUFFER SCHOOL Gaithersburg, MD 20879 United States
Website
Directions
Sun Brite Supply of MD 92.8 miles
16620 Oakmont Avenue Gaithersburg, MD 20877 United States 301-519-9274
Directions
Sun Brite Supply of MD 92.8 miles
16620 Oakmont Avenue Gaithersburg, MD 20877 United States 301-519-9274
Directions
Zimmermans Home Center 94.9 miles
3801 Sandy Spring Rd Burtonsville, MD 20866 United States 301-421-1900
Website
Directions
Miller’s Paint & Wallpaper 96.6 miles
1546 RT 209 Suite #5 Brodheadsville, PA 18322 United States 570-992-6699
Directions
TW PERRY LMC# 172700 – Leesburg VA 96.9 miles
41 CATOCTIN CIR S.E. Leesburg, VA 20175 United States
Website
Directions
The Paint and Paper Place 97.0 miles
701C West Main St Purcellville, VA 20132 United States 540-338-5100
Website
Directions
J F Johnson Lumber Co. 97.8 miles
8200 Veterans Hwy Millersville, MD 21108-0248 United States 410-987-5200
Website
Directions
J F Johnson Lumber Co. 97.8 miles
8200 Veterans Hwy Millersville, MD 21108-0248 United States 410-987-5200
Website
Directions
LOWE’S OF EASTON, PA 99.1 miles
4443 BIRKLAND PLACE EASTON, PA 18045 United States
Directions
Miller’s Paint & Wallpaper 100.0 miles
4041 William Penn Hwy Easton, PA 18048 United States 610-252-7575
Directions
LOWE’S OF STERLING, VA 101.1 miles
45430 DULLES CROSSING PLAZA STERLING, VA 20166-8920 United States
Directions
Gleco Paint, Inc.:Gleco – Scranton 101.3 miles
417 North 6th Avenue Scranton, PA 18503 United States 570-342-7800
Directions
Gleco Paint, Inc. 101.4 miles
924 S. 25th Street Easton, PA 18042 United States 610-253-5300
Directions
TW PERRY LMC# 144800 – Silver Spring MD 101.6 miles
9015 BROOKVILLE ROAD Silver Spring, MD 20910 United States
Website
Directions
INNOVATIONS OF HOME LLC – Marion Center PA 102.6 miles
7055 RTE 119 HWY N MARION CENTER, PA 15759 United States
Website
Directions
Tart Lumber Company Inc. 102.6 miles
22183 Shaw Road Sterling, VA 20166 United States 703-450-5880
Directions
ACR Products 103.2 miles
555 Uhler Road Easton, PA 18040 United States 610-253-8005
Directions
Strosniders Hardware 103.2 miles
6930 Arlington Road Bethesda, MD 20814 United States 301-654-5688
Website
Directions
Gleco Paint, Inc. 103.4 miles
3055 Route 940 Mt. Pocono, PA 18344 United States 570-839-2840
Directions
Chestertown Lumber Co. 103.6 miles
805 Washington Ave Chestertown, MD 21620 United States 410-810-9080
Website
Directions
LOWE’S OF SCRANTON, PA. 104.2 miles
901 VIEWMONT DR. DICKSON CITY, PA 18519 United States
Directions
Miller’s Paint & Wallpaper 106.1 miles
100 Erdman Ave Bangor, PA 18013 United States 610-588-5895
Directions
LOWE’S OF W. PHILADELPHIA, PA 107.8 miles
1500 NORTH 50TH STREET PHILADELPHIA, PA 19131 United States
Directions
HDW, Inc. – Greenwood 108.4 miles
1100 Sycamore, DC# 002 DC# 002 Greenwood, MS 38930 United States 662-453-3221
DirectionsI have looked at your site and am trying to determine if your theme oceanwp is overriding the zoom setting or if the location sensor detection that is now auto shut off by SLP if you do not have https could effect how the map is displayed. or if it is because you do not have the Experience add-on and changes were made via the Google interface on how the zoom performs. I will have to look back at the changelogs with the developer.
You do not have the “Do NOT autozoom” function nor the disable initial directory since you do not have the experience add-on . There are settings in that add-on that effects the way the map displays ,
I did have that EXP add-on activated so to roll it back and to change settings to get the same results as you is making it difficult to recreate your issues but I do see it on your site.
I Apologize I do not have a solution for you at the moment. I have raised the query to the developer to see if he can shed any light on it.
Cody,
I just imported the sample csv file, the two rows sent by Jay. Not any problems loading into my test site whatsoever. It imported so quickly I had to go back and check under locations to make sure it was actually there, and it was, the two 84 lumber locations in texas. So your csv file is correctly formatted and it is most likely an issue with your configuration. As mentioned check the settings, something is non standard. I cannot test it any further. Hope you can get it resolvedI spoke to the developer, about the notifications, he said they are not always going to pop up in exact order, but the first notification in blue is designed that way to tell you where Google thinks the lat/long is, because we had a customer complaints that the lat/long was incorrect, that tells you that our SLP is talking to Google, it is totally Google algorithm and map service that sets the lat/long not us.
next you had two messages, saying couldn’t be added as a new location, and one saying it had been added. Well the last one saying it had been added was correct and the other two couldn’t add it again because it was already added, if it hadn’t been added google notice saying the lat long was at such and such a place would not have appeared……..and your install was not completed correctly, so we cannot “fix’ a notification on an incomplete action.
When you import csv file you wont even see those pop up notices. You will see under import, an import log if you have it checked off. It will provide notification of which columns and fields were imported for instance.
Thanks for letting us know the issue wasnt with our software.
thx for letting us know!
Thought I provided you the link ..
https://docs.storelocatorplus.com/blog/power-import-and-wpslp/
i.e please refer to the docs on that page,
If it is shown as “zero” then your WordPress Uploads directory for the media library has been set to non-standard restricted access meaning the background location import process is not allowed to open the file after it was uploaded.
If you try it with a very small file, and you have deleted your SL_id column, and it still isn’t working there is something wrong with your configuration in WP.
You can send us your csv file and we will test on our site, but we have a very large client importing weekly and they have not had issues with import.
Also I cant tell if your Google API key is correct, as you mentioned the site you provided me the url for does not have the plugin active
No, unless there is another plugin that is in conflict. To see if that is the case would require you to follow the trial and error, deactivating other plugins one by one. There was a known conflict with the Smushit plugin reported, people turned off smush it and the admin panel came back. But you are not saying that you cant see the add fields correct? You are saying you do not see the location in your list after adding the info correct/
To see if there is a conflict, on a staging site, just have SLP active with a default WP theme and add a location. You should see it on your back-end under location/list.
Are you trying the plugin on a test or staging site?
Screen shots and How to add a location has been updated. Going back to your original question, I do not know why you saw the Cant add Amalfis as a new location , perhaps the Googkle server was busy, the last message said it waS ADDED successfully, So you should see it if you click on Locations/list
I will update the screen shots under the adding Locations, they are out dated
Go to the documents and look under the How to Video. If yiou are addibng locations and you go to the locations tab and see no locations added I cannot guess where the conflict is if you have followed the steps int he getting started guide.
https://docs.storelocatorplus.com/home/for-wordpress/
First step , go to Locations, go to the “add” , start typing and enter a correct address etc. Add the name, the street address the city the state and if you know it the zip. Then click save.
Go back to locations and you should see that location that you just added . In the top right hand corner you should see a “screen options” click on that and make sure you are showing the fields you want to see.I can not test your site to see what is going wrong for you unfortunately.
Hi, On that site url , if you are referring to the “Where to buy page” you are getting this error in your console and currently the page just says “Contact us” . Is that the way you intend it to work? Not have any map or search for locations, or is it just set up that way because you have not finished the site installs?
Uncaught TypeError: Cannot read property ‘replace’ of undefined
at Object.getAjaxSubmitUrl (mc-validate.js:195)
at mc-validate.js:351
at mc-validate.js:373But since there is no where on that site where I see SLP installed or active that url does not help me help you . You would not need the Geocoding API if you have the regular MAPS API with no restrictions.
Ajax does need to work for SLP to work . See AJAX blocked… Also See troubleshooting
It is also suggested that you Update MySQL to 5.6 or higher
Thanks Steve, we didn’t realize people were copying and pasting from the doc site. We have to be areful with the formatting as you have found out, if we do not use block quotes it it changes the page we are posting on. I will revisit the post thanks
Looking at your site url, the issue does not appear to be with the zoom, Do you have a center map at setting? It is correctly showing the middle of the United States if you have not specified an area., if you want to show the whole US set the
It seems that this is the first thing that is happening with your site locator before a search . it shows a blank map but your cache swift_performance is the primary determination of where it starts.If that plugin is cacheing all your settings you should clear the cache to see if that helps
another plugin or your theme seemed to be overriding the slp power settings. Either way, when a search was performed it appeared to behaving correctly, but I cannot see any of your settings to determine how you wanted it to behave differently or if you are only having issue with the initial map that is being shown
Are you using SEO Pages?
The Experience add-on allows you to change the results layout. You need sonme html and CSS experience here, or change Plugin style. I am not exactly sure what you are trying to obtain, are you trying to change the permalink or the website redirect?
If you want to redirect to their SEO Pages, info here about the template, or here about attributes
I think what you are referring to is here: See under the Results Layout shortcodes
To change the “website link” in results , see the layout info here
Your styling in your theme appears to be using some css fields that are overriding the SLP rules. What SLP plugin style are you using?
Did you update your theme and other plugins?AS you may have noted in the link you provided that is a feature of the Experience add-on.
i,e that post reads ” verbatim You can change the results Layout with the Experience Add-on by using a combination of shortcodes and html. i.e. use this in the Results Layout:
[slp_location name]””””I do not see any orders under your name showing that ou bought the experience or any add-ons. Please read the posting guidelines, when posting we need INFO preferably a screenshot of your SLP Plugin environment which would show us what versions and any add-ons you may have,
I believe we may have answered this, but you are correct, you shouldnt need a geocoding key if you do not have referrer restirctions.
Things to check, see under docs…
WPCRON. If your file IS in the media library but never gets past the offset “0” setting check to make sure your server has not disabled the WordPress Cron .