Store Locator Plus® for WordPress Forums Premier Support Trying to change to Location Boundary

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  • #57342
    npetri
    Participant

    So in the Boundaries Influence Guess area I am trying to change it to be location based and when I save I get the following error.

    [27-Aug-2018 21:12:33 UTC] PHP Fatal error: Call to undefined method SLPlus::find_minmax_latlng() in /home/xxx/public_html/wp-content/plugins/slp-premier/include/module/options/SLP_Premier_Options.php on line 75

    #57346
    Cici
    Keymaster

    Did you update your add-ons lately?

    Please provide your Versions and Plugin environment. It is difficult to assist without seeing which versions you are on (see posting guideline

    Those type of messages usually indicate you updated manually and there was a glitch, perhaps you did not deactivae and delete if you manually updated?

    See the authors post here about updates and how to update correctly.

    #57439
    Cici
    Keymaster

    Hi Nick,

    I have reported this as a bug to the developer.  He will need to fix it and Update a new version of EXP and maybe Premier.  ETA to have this fixed might be next week  because of backlog with the holiday etc.

    In the future if you could provide us with the versions you are using, i.e. your Plugin environment that will help us determine if it is a recent update.

    Thanks for reporting this.

    #57446
    npetri
    Participant

    So I updated to the latest version all around:
    Store Locator Plus™:4.9.19
    Experience:4.9.17
    Power:4.9.20
    Premier:4.9.17
    This Info Cached:1536090820
    Network Active:No
    WordPress Version:4.9.8
    PHP Version:5.6.37
    MySQL Version:5.6.40
    PHP Limit:512M
    WordPress General Limit:40M
    WordPress Admin Limit:512M
    PHP Peak RAM:21 MB
    PHP Post Max Size:96M

    And now all locations have disappeared from the front side of the website.  I tried removing and re-importing all locations from an exported csv file that has worked in the past.  Seeing no results no matter what I change in the report/map area.

    #57447
    npetri
    Participant

    Ok, So I believe I got it showing results back. I am trying to figure out how to limit the results based on country, or set an entire country to show a specific result. I have tried entering in lat long boundries to try to see if that would work but I just can’t seem to figure it out. Any documentation on how to accomplish this? Also still getting a 500 error when i try to save Boundaries Influence Guess to Location.

    #57460
    Cici
    Keymaster

    Do Not use Boundaries Influence guesses, as mentioned it is a bug and it hasn’t been fixed as yet.  I will let you know, or we will email you when it is fixed.   if you cannot reset it, use SLP janitor and find the boundaries option under the premier portion and reset. I just had to do that on my test site after testing out your issue.

    There is another option, it is Country Influences Guess

    When checked use the selected Map Domain to influence how Google guesses what the user meant when entering a search address.  I use this for instance on a test page for Around Australia, on that page I have the shortcode as [SLPLUS  center_map_at=”Brisbane” append_to_search=”Australia” initial_radius=”1000″].   But I have my Map domain and center map at in the back end as US.  If I did not add the shortcode it would always load the US center at map first instead of the Australia Map since my backend is set to use the US Map domain

    As far as setting country. there are a few different ways. You can use the Append feature or a shortcode to redirect to the country page. (see docs for various shortcodes) 

    You can have a map page with results that only shows x country,,,for instance `

    [SLPLUS map_region=”cr” center_map_at=”San Jose,Costa Rica”  initial_radius=”1000″ append_to_search=”Costa Rica”]`

    I am not sure I fully understand how you are building the site but you can do it a variety of ways depending on the results you are trying to achieve. You can add the Search by Country widget , it will redirect the map.  Or have a discrete search in a dropdown

    Or have a Countries directory 

    You can add a shortcode  to list international directory

     

    #57537
    npetri
    Participant

    Well let me try to explain this a little. I have a location of a store in Italy. It is in the top left hand side of the country. If someone enters in Rome as their city there is a closer store that is in a different country. I want to try to limit the results to a state or country instead of a radius search which is why I am needing the boundary’s. So I guess I am going to have to wait until you are able to get the boundary’s working?

    #57538
    Cici
    Keymaster

    Then You would want to use the ignore radius,  and /or use the drop down or discrete search. 

    Or you may want to  use the Country influence guess

     

    If you are using location sensor then turn that off.  Or if you always want that store to show up, set it as featured, or you could rank it higher then the other location There are a few options of how to go about it for your specific situation.

    The way you are describing  how you want the search and results to appear is not how the location boundaries work, the location boundary :binds” the search to only your locations  in the SLP data base but you still need to select the proper settings under the search, results.

     

    As far as when the location boundary is fixed, apologize but we had been evacuated due to hurricane and the developer is behind his schedule as a result

     

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