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Viewing 25 posts - 876 through 900 (of 2,697 total)
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  • in reply to: Creating multiple maps off one locator #57646
    Cici
    Keymaster

    Fantastic, thx for letting us know

    in reply to: Creating multiple maps off one locator #57641
    Cici
    Keymaster

    Are you referring to using a shortcode with different center map at on a separate post?

    https://docs.storelocatorplus.com/blog/slplus-shortcode-options/

     

    Or build a directory

     

    https://docs.storelocatorplus.com/blog/slp_directory-shortcode/

     

     

     

     

    in reply to: Layout Options #57638
    Cici
    Keymaster

    When we ask for Plugin environment we do not mean other peoples plugins. There is actually under the side menu if you click on  Store Locator Plus  you will see drop down , see an INFO Tab.? .under the INFO tab is Plugin environment…under info tab you can also get to docs page etc.

     

     

     

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    in reply to: Layout Options #57628
    Cici
    Keymaster

    Yes:

    Go to Settings/View

    There are lots of plugin styles there.  You didnt mention if you had any add-ons.

    Depending on what add-ons you have determines which options are available for you  in addition to the ones shown.

    Additional information in the documentation here,

    in reply to: OLD SLP WordPress integration vs NEW Google API #57627
    Cici
    Keymaster

    Did you try a different  Plugin style? Under Settings/View?

    there are a few that  allows for the theme to dictate most of the rules for CSS.

    Or you can add CSS yourself further on down the page.  Since you have a staging site that is a good place to fool around with the different styles.

    I looked at your live site. If you right click on the search box it shows you the search box element and the css. It looks like you were using twentyfifteen rev 02 on that site.

    if you go to Settings/View you should see Gallery style with a drop down menu that offers more plugin styles besides the gallery styles.

    in reply to: Store Locator working within backend but not frontend? #57620
    Cici
    Keymaster

    I do not know what those screen shots are showing us.

    Please refer to the posting guidelines. The only screenshot we need is that of your WPSLP plugin environment  and site url would help.

    Grey map or blank map (DOCS INFO here) indicates Javascript issue. You need to use the debugger or troubleshoot , i.e  deactivate  other plugins one by one. If you have Smush deactivate it.

     

    in reply to: Import not working #57619
    Cici
    Keymaster

    Do you see the csv file in the WP media? If so can you open it?

    Is WPCRON enabled.  See documentation

    I just uploaded the csv file you included without a hitch. So there is something in your WP configuration or host that may be stopping it.  Excerpt from our documentation:

    “If you are on a shared hosting plan, especially a lower-end GoDaddy hosting plan, consider upgrading your hosting.  You will likely have issues with completing the entire file import without experiencing a timeout.”

    Since you had included lat/long the geocoding was skipped.  The file loaded for me

     

     

    in reply to: Canada Geocode #57604
    Cici
    Keymaster

    P.S.  Additional information in Google Support concerning errors you may see on your site if you do not have Google Geocoding API keys etc.

     

    https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors

    in reply to: Some settings lost after update #57594
    Cici
    Keymaster

    I have also notified lance since he is working on another update for SLP and Power that involves arrays. Maybe we can send you the beta files if you have a dev or staging site you can test the fixes on.

    let us know.

    thx

    in reply to: pages are not working with power extension #57592
    Cici
    Keymaster

    I looked at your site and do not know what you are trying to do.  One store did not have a page setup when I clicked on the link website it showed none found, the others redirected to their website.   if you want them to appear as SEO pages you must have the power add-on and have Enable Pages turned on.

    You must provide your plugin environment , i.e versions and add-ons that you are using.   each time you have posted we have requested this information and you have yet to provide the information as requested.  Back up your site and use a staging site to test and load. Check to make sure your PHP is version 5.4 or higher…etc. etc.

     

     

     

     

     

    • This reply was modified 6 years, 9 months ago by Cici.
    in reply to: Canada Geocode #57577
    Cici
    Keymaster

    Any and every postal code in the world is supported.  Do you have a Google MAPS JAVASCRIPT  API key ?with geocoding  API enabled?  

     

    Google requires every site using Google Maps to now have an API key with billing enabled. They have been announcing the requirement since the spring. We posted news feeds (since May of this year) and also documentation informing the users of SLP plugin that they would need to obtain the key.

    https://docs.storelocatorplus.com/blog/getting-started/

    News feed about Google API and pricing

    Required as of June 2018 all sites to have Google MAPS API key and Geocoding API enabled 

     

     

    in reply to: Searching by zip code? #57573
    Cici
    Keymaster

    That is the way the Google Maps API works these days even in their own Commercial Google Maps.  They have added many APIs including Places and as a result, with their money driven preferences they will show everything that begins with a number. Including street numbers that could be in a different state. Also  4 number postal codes are nout unique. This has been an issue for years when people would only search by 4 numbers and report that Google was returning results in a different country.

    It is nothing that SLP does. All searches go through the Google MAP API and there are even occasional different results between their commercial proprietary results and what is returned via third party APIS.. You can find these subjects  in any browser all the way back to 2009 and in stackoverflow for developers. 

     

    We have some tools to work around it such as show address guesses, show Google influenced guesses, and additional features to help your customers with their search as part of premier subscription.

    Or discrete search which is available with Experience add-on. Allowing for dropdown search  by Country etc.

     

     

    in reply to: Some settings lost after update #57564
    Cici
    Keymaster

    Are you manually updating or auto updating?

    See Lances news feed about the update process and settings being lost depending on the order the updates are done.  He has provided instructions and a You tube video.

    Hopefully that will resolve your issue going forward.

    in reply to: pages are not working with power extension #57540
    Cici
    Keymaster

    I am sorry but I do not know what you are referring to.

    Please provide your plugin environment. if you are trying to use SEO Pages please follow the guidelines in documentation.  Use search Words SEO Pages.

     

    in reply to: Multiple Maps on Same Page #57539
    Cici
    Keymaster

    You cannot display two totally different maps on the same WP page

    Do you have a Google API?

    I cannot help you without more info. What is your site url?

    Please refer to the Posting guidelines, we need

    Plugin environment, we need your site URL.

    To Only display map with no search form on one of the pages ….use shortcode to hide search elements

    See shortcodes here

    in reply to: Trying to change to Location Boundary #57538
    Cici
    Keymaster

    Then You would want to use the ignore radius,  and /or use the drop down or discrete search. 

    Or you may want to  use the Country influence guess

     

    If you are using location sensor then turn that off.  Or if you always want that store to show up, set it as featured, or you could rank it higher then the other location There are a few options of how to go about it for your specific situation.

    The way you are describing  how you want the search and results to appear is not how the location boundaries work, the location boundary :binds” the search to only your locations  in the SLP data base but you still need to select the proper settings under the search, results.

     

    As far as when the location boundary is fixed, apologize but we had been evacuated due to hurricane and the developer is behind his schedule as a result

     

    in reply to: problem with update #57529
    Cici
    Keymaster

    Refer to the documentation about Legacy Addons

    https://docs.storelocatorplus.com/blog/slp_add_on/

    in reply to: pages are not working with power extension #57528
    Cici
    Keymaster

    Please provide your Plugin environment etc.

     

    I am in an evacuated area and cannot access your account. Please refer to the above Posting in Forums guidelines

    in reply to: Geocoding Service: Rate Limit Exceeded #57527
    Cici
    Keymaster

    You would need to contact Google Support.  You have set limits, that much is apparent by your screen shots.

    The other problem, Google is messing around with their Geolocation algorithms. Even in their own “proprietary” commercial Google MAPS.  When you search the  google Maps and just put in a number and do not add text such as Zipcode or a state or something more specific , goggle returns the message as you are seeing, could not find address.

     

    It is unfortunate, in their zealous endeavor to get people to sign up and pay for more and more APIS, such as “Places” they are no longer automatically associating a number as being a zip code. Suggest you add instructions in your search element to add more then just a zip code for best results.

    Premier has a feature called Show Google / Show address guesses that may help. I cannot guarantee  Google wont change their algorithms again. The developer added features (to premier or to MYSLP) to work with google and to try and compensate

     

    Cici
    Keymaster

    Yes. Google announced in May of this year, no more grandfathered sites. Refer to the numerous news feeds, here and June . Obtain Google API key enable both Maps Javascript API and geocoding api and add billing. Refer to our documentation or Googles

    1) Follow those pop up buttons where it asks if you are owner of the site and add the billing and keys. Google explains what is needed when you open those pop ups

     

    2) Alternatively you might want to consider the MYSLP service. MySLP takes care of the API and updates  SLP. It is subscription based plan.  You would need a plan for each site. Plans start as low as $5 a month, depending on number of locations and views.

     

     

    Compare the two in docs or on our home page

    Cici
    Keymaster

    Thanks for letting us know

    in reply to: Is there a way to prevent duplicate locations? #57494
    Cici
    Keymaster

    When you import select skip under Location/Import/ duplicate handling. See documentation

    in reply to: Can the Find Locations button be resized? #57484
    Cici
    Keymaster

     

    Please view documentation with keyword such as search layout.

    You can also try various SLP plugin styles. If you need to change layouts more then what is available you can choose to purchase the experience add-on to change layouts. See What to buy for more ideas oif what you can do with the Plugin or the MySLP plans

    in reply to: Maps "This page can't load Google Maps correctly." Message #57477
    Cici
    Keymaster

    I am not sure what you mean about “Manually adding the API key”  How else would you be adding it?  it is a  simple copy and paste in the correct field to SLP as shown in the docs.  Getting an API

    are you using a form in some other project or via another plugin?

    Where are you adding the Maps Javascript API?

    If you use the Inspect under the browser developer tools and click on the error js99,  it shows under the index where the error is and under  Wordfence… ( I deleted the id that I saw in there) …Is wordfence blocking the  communication to Google? Or Has the owner of the API key restricting the # ofMap loads and using a development API?  Or are you using Wordfence to add the Maps Javascript APi .?  See the error message on your site in the index, it points to”js:99 You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.

    Ug @ js:99

    https://www.electrical-wholesaler.com.au/?wordfence

    If you believe you are using the correct API and have set it up correctly and have associated a billing account and not set up any limitations  then  you will have to contact Google Support.

     

     

    https://docs.storelocatorplus.com/blog/general-settings/

     

    https://docs.storelocatorplus.com/blog/google-geocoding-browser-keys/

     

    Once you have your API keys straightened out, you may want to consider other ways to minimize the impact if costs are a concern to you (or security)  Suggestions in the authors news feed here

    Since I do not know what features you are using, (You did not provide the screenshot of your plugin environment requested in posting guidelines)  i can only make general suggestions and not advise you on best way forward.

     

     

    in reply to: location sensor zooms out #57476
    Cici
    Keymaster

    Google algorithms are getting more and more restrictive or invasive, don’t know which.   Now even their own commercial “Proprietary” maps that run on their own Algorithms will not let you search by zip code and return correct zip codes if you have never searched there before.  They are telling you to “add a place” (maybe they want o sell more of their PLACE APIs which of course charges you an even higher rate per use)   or they return a street address for options to choose from and they say “Add more info like the text zip code”  We can only tell our customers to add labels in search forms or as responses to add more defining  info, like state etc instead just a number.

    we have added features to Premier to counter act this, such as show Google guesses but there are only so many ways to try and circumvent their algortihms.

    Thanks for understanding and for your patience

Viewing 25 posts - 876 through 900 (of 2,697 total)