- September 23, 2018 at 1:43 PM #57608
CSV import is not working – file uploads correctly but import process stays at 0% and no locations are imported. Here’s my environment info, and the CSV is attached. Please advise… thanks!
Store Locator Plus™:4.9.19
This Info Cached:1515990826
WordPress General Limit:40M
WordPress Admin Limit:256M
PHP Peak RAM:18 MB
PHP Post Max Size:8M
Attachments:You must be logged in to view attached files.September 23, 2018 at 6:06 PM #57612
Here is a screenshot of what we see in WordPress.
Attachments:You must be logged in to view attached files.September 24, 2018 at 10:21 AM #57619
Do you see the csv file in the WP media? If so can you open it?
Is WPCRON enabled. See documentation
I just uploaded the csv file you included without a hitch. So there is something in your WP configuration or host that may be stopping it. Excerpt from our documentation:
“If you are on a shared hosting plan, especially a lower-end GoDaddy hosting plan, consider upgrading your hosting. You will likely have issues with completing the entire file import without experiencing a timeout.”
Since you had included lat/long the geocoding was skipped. The file loaded for meOctober 4, 2018 at 10:57 AM #57723
Hi, can you detail what PHP settings we might need to look at? I believe we’ll be able to make changes to php.ini settings if needed.October 4, 2018 at 4:53 PM #57726
There are some configuration, PHP memory etc… info under the first link below that might help you with your settings
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