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Lenny, Please provide your Plugin Environment,
I have used all these plugins and add-ons, as well as Premier and also the newer installed Janitor 4.3.03…I am not experiencing any of the issues you are reporting so I am guessing you have a theme conflict or configuration issue on your site.
.So before The developer can assist you we need to know your configuration, plugin environment, site URL, etc.
What did you update from to?
Need Plugin Environment and the site url before Lance can venture to guess what the issue is.
I have spoken to Lance already and he cannot help us solve your issue without more information, he needs the exact site url that you are experiencing issues with and since you updated can you provide your new Plugin Environment (since you stated the update broke more things??)
Thanks
P.S. When you updated to EXP did you install that before updating SLP as warned in latest INFO NEWS (which can also be seen under your SLP Admin panel INFO tabs ?
If you saw the Release Notes for Pages, It states you must be running WP 4.4. Also something on your site is causing Google Maps API to be called. (see attached)
I went to your main site and the Find church now Button worked, I do not know what the screenshots you included in first post is intended to show , when I tried to access that http://crossroadschurchsydney….URL I could not so is that a permalink issue perhaps?
A lot has changed with the Pages and WP codex on how you could set up pages (which is a Post )
So could you provide more detail about your page template.
Nothing in SLP updates effected CSS if they were saved correctly as far as I know.
Sure thing, glad it helped with a temp fix..have you checked off display or “show hours” under EXP/Results? It is a check box. I only added hours on that one location to assist you, make sure the locations you are showing have some sort of hours there..and did you take out the slp_contact that same line? It might be effecting something. I am not sure why that contact is in there, it is an extended option, if you dont have contacts you may not need to have it but the style was built a long time ago for a specific layout.
🙂
Have a great dayP.S. If you havent ahd a chance to leave a stellar review in WP about the base plugin and teh support, please take a minute to do so:
Rate SLP…
If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!
SLP 4.4.28 (pre-release being worked on ) has a new method for trying to set the path that is supposedly better at following symlink installs.
According to our SaaS development team (international based WP gurus) this works in the plugins they’ve developed so it should not cause any new issues; however with 20,00 active sites it may break something for someone.
Lance would like to invite you to test 4.4.28 pre-release when it becomes available.Hi ENEOS.
I reported to developer and he is looking at a rev for that style. In the meantime you can easily change the layout or css I have added screenshots and directions below.
First a few notes:
You are not using the latest versions of ProPack or Tagalong. I would update ProPack and tagalong as soon as possible since it is going to become a legacy product once Power Add-on is released. Check here for the Versions
Also, Tagalong will not be compatible with the SLP 4.4.27 if it was never updated. Version 4.1. is pretty old. to remain compatible you should update all your add-ons.
The Clean White style was built with a specific WP theme in mind for a customer a long time ago. You can try other styles that would show the results the way you want but if you do not want to do that there is an easy fix or you can wait for the REV of that style.. Since you have both ProPack and EXP, you can accomplish it in either way”
The fix:
1) EXP add-on allows you to change the results Layout. I selected “Clean simple white” for style and saw the same results but I then modified under EXP/Results/Results layout box, by adding the simple html <br> after directions and the hours will go to next line.
I also deleted the slp_contact portion of the span class where that line is added with the slp_results_hours for that style since I did not have any contact info in that line
Save settings.
The developer is updating the CLEAN WHITE STYLE (REV02) , with his development of the POWER add-on It has not been fully tested and is based to work with the Mazznoer Clean Simple White WP Theme.
you can request a copy of the CSS and style to save in your CSS directory (drop in your store-locator-le/css/ directory )to test it out. It is too large to add to this forum , if you would like to use it and see if it works for you send an email to info@charlestonsw.com or support@storelocatorplus.com
If you need more info on how to change results or how to perform CSS there are a couple of tutorial videos and documentation about results layouts and Styles.
On the test map site:
1) Yes if you are that specific with your “center map at ” then you would need to show a larger radius under EXP/Results : At Startup , Radius to show initially and number to show initially. (since Florida is larger than 75 miles).
2) If you are searching from your desk in OK it still shouldn’t be returning OK locations on your FL map, I only see one map with drop downs so I am not sure if I am following you. I am in SC and when I searched FL it only showed locations in FL . If you have Location sensor on then you may want to search as a test incognito.
I previewed your link and selected from the drop down, the map for FL and selected 1000 miles from drop down and it returned locations in FL. I do not know how many locations it should be showing. But that seems to be working. It did not show me locations outside of FL .
3) Check your “Order results by” setting…if you select closest to.. then it would show the results closest to the center map at, if you have 25 results in Florida and your center map at is FL then you would want to select under EXP/Results 25 locations.
.Documentation Order results by
4) Have you turned on discrete search in Enhanced Search? Article about Discrete Search Note the layout in back end UI is different, the discrete filter radius behavior is now called Do Not Use, not “”ignore radius”. You should set do not use radius if you are using the discrete search
Enhanced Search Discrete search filters.
If you want to play around with settings and not disturb your staging or current site, you can use the Demo , it has Experience add-on installed in the demo along with ProPack and Taglong. The layout may look a little different since you are using Legacy Enhanced addons.
P.S You second link http://buildblock.com/maps/florida/
return error:
Uncaught TypeError: window.addEvent is not a function(anonymous function) @ easymedia.js?ver=4.4.2:49(anonymous function) @ easymedia.js?ver=4.4.2:49
jquery.js?ver=1.11.3:5 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
You do not need to update the Legacy packs at this time. There will be no additional enhancements and eventually they may not work with a to be released newer version of SLP 4.5. (Date of release TBD)
They will continue to work within the framework of the original purchase and be compatible with the 4.3 and 4.4 versions of SLP. We appreciate your support through past purchases.
Not at this time. I don’t know if it will be possible with the future SaaS development but that is a ways off .
The request is being looked at by both Lance and DeBaat. It is possible that DeBaat may be the one to look into your request for the share button as an integration with his current social media extension add-on. I have no additional information at this time
Hi Nicolas,
If you followed our news and info blogs and searched the posts, you will see that WP changed and this WPML…nothing stays the same as technology changes.
Additional info and background
I answered your other post and requested your plugin environment
‘thanks
Hi Nicolas.
I know you mentioned all your plugins are up to date, but we often find that people think they are on latest versions and are not.
Could you please provide a screenshot of your Plugin Environment? As the support interface (so the developers can concentrate on development ), I need the information. If I add it to their troubleshooting list , Lance will ask me to find out “what versions, what is their site URL, what version of WP…etc…etc.
Appreciate it.
Are you able to send a screenshot of your Plugin environment showing your Plugin versions and your configuration? Are you on the latest versions of SLP? What other add-ons are you running?
I am not sure how much help we can do on this end if you are having server issues. Are you on a shared host for instance? See the Troubleshooting documentation that provides you with a few plausible examples of issues that can occur.
There is a new version of Janitor out there was an issue with Janitor not saving the resets. Make sure your plugins are deactivated when using Janitor and Upload the most recent version
how to use Janitor, Update to version 4.4.03.
You can add another shortcode besides center map: state =
* You might also be interested in upgrading to the newer Experience add-on which has updated versions of all your enhanced add-ons and also has Widgets for search by state or city, etc. see Widgets
Francisco, ‘Lance has been working with the WP REST API functionality. See his video about the subject matter
I am not adept at Pages but I believe that you would need to use some widgets that would be on your WP Theme. I am not sure where you are planning to add them. Without your plugin environment and site url (read before posting guidelines) I really cant make any suggestions… If you have seen it somewhere else please post that link as well and be specific as to what you want to be displayed. Pages Details and link to Documentation
Ahh got it.
I thought that was fixed once before but it may have crept back in somewhere. I will let Lance know.
Thanks Lenny!
Got it. I apologize for the misunderstanding. No it is not possible in the hover mode
That feature is s basic tool tip controlled by Google. (One short line of simple text.)
You need to update all your versions, you are not on the latest versions.
I am glad you added the screenshot of your plugin Environment, this is why we ask for it before posting…Actually, the only thing you do have updsated and current is the base SLP plugin
First:
You need to download the Experience addon that replaces ALL the Enhanced addons and Widget pack. As a premier subscriber you are not charged any additional amounts for the EXP add-on.
You MUST download the EXPERIENCE add on to 4.4.07 or above before updating the base plugin to 4.4.27. This is not the normal way of doing it but for those people who did not Upgrade to Experience when it was released will have an issue when updating SLP.
Pages is on 4.4.03
ProPAck is on 4.4.01
Tagalong is on 4.4.01
Social Media is on 4.4.01
etc
Here is where you can check to see if you are current on your releases and release notes
Also if you look at the INFO tab in your SLP admin panel you will see the blogs and posts and news on the right hand side, they are usually posted when an important update or release is made.
The author/developer would like to know what your configuration or set up is/was since we haven’t seen this exact issue before. You haven’t provided your Plugin Environment in your post.. It is difficult to assist if a poster does not provide the information requested in the Posting guidelines (i.e versions and site url.) SLP also has a free Janitor add-on that can delete locations and reset as well . I have not seen any WP Locator plugins that have free bulk file imports.
If you cant get to your Locations page you might have a setting in the SLP admin UI panel under locations , i.e.” the no. of locations per page to display too high”. You might need to use Janitor to reset, but since I do not see any pictures about your plugin environment, site url etc…I do not know what you are referring to…..please provide information as requested in POSTING Guildelines. The screenshot does not show me anything. It could be your server, I have no idea.
Bob, you may be annoyed but unless you provide information as requested in two sticky notes at top of forum i.e. the POSTING GUIDELINES, (READ BEFORE POSTING) , as explained, you need to provide information about your plugin , your site url, etc….we are also “dead in the water” as far as helping you which is not out intent. This is a question we ask people over and over again which is why we have made it a sticky note at top of forum.
Bob, if you read posting guidelines, “glomming” onto someones post with a “me too” isn’t very useful information for us. The other person who posted first could have a number of different configuration on his site, WP versions, SLP version, different WP theme…and multiple other plugins that may effect any number of things. So unless you are sitting next to him and see the same setup it may not be the same issue. See Troubleshooting You will see a lot of information as to why and what can break your plugin or your site or SLP.
If either of you would like assistance you need to provide the information requested in the POSTING GUIDLEINES, at the very least your PLUGIN ENVIRONMENT.
If you need to use Janitor Read the JANITOR documentation on the product page, there are also helpful texts in the plugin itself. it is free. Make sure your SLP plugins and ADDONs are deactivated first and that you have a back up, if you need to delete locations. If it is just an issue of not seeing locations loading under Locations page in the back end….try this:Hi Rob,
That is not a functionality of Store Pages (never has been), and isnt practical within the dichotomy of WP.
You can have a separate locations page that shows all the locations/ results under a map (as shown in the videos and that will have directions link because your Locations Page (not your Store Pages) will have the SLPLUS shortcode on it… specific store page creates a new WP Page pulling in text fields from the extended data locations fields.
Pages a is creating a Post type Page not a search form.
. The way the regular directions works on the base Plugin , it redirects (queries) to Google Map based on the locations latitude/longtitude . if you have location sensor turned on or allow the GPS location sensor, then with Google you could actually say hey show me how to get there….
“For those of you traveling from Indonesia to our store in Canada, cant get there from here if you are walking or taking a bus or driving. .but you understand how that works with Google Maps I am sure, if you ever clicked on Block Google or the site from knowing where I am located, then you don’t get directions you just get the map.The technical explanation of how it works can be found on the Blog posted last October
excerpt “. The code loads in that text in the Page Template setting and pretends to be a user/administrator that chose ‘create store page” under the admin menu, then typed in the stuff in the page template into the content of the page.”
You can try to fool around with coding to add directions but it is not included in the regular Store Pages Add-on.
There is another person who fooled around with coding to get directions on a store Page (nothing else just directions) and it is now not working specifically because the way WP codex is set up now with ref to htmls and shortcodes.Hope this helps.
If after you get your site up and running or if you have a few moments and feel as though you can leave a five start rating on WP it would be greatly appreciated by Lance (and me in my meager support role)
No problem, stay tuned, Lance found some other minor bugs and is updating Premier (to incorporate some cool WooCommerce functionality) EXP to 4.4.08 and SLP base plugin to 4.4.xx
Many updates are happening at this time as a result of new features being added, so we appreciate your patience during this time.🙂