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Viewing 25 posts - 2,276 through 2,300 (of 2,695 total)
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  • in reply to: Upgrade, but can't export to back up #41968
    Cici
    Keymaster

    Hello,

    Are you saying you have Store Locator Plus 3.14 or WP 3.14?

    If you were using SLP 3.14 you never had the ability to export. That feature was introduced with SLP4 and ProPack and was announced as being in Beta testing in Sept 2013 with SLP 4 also in beta testing. . You should save the csv file you say you already have and use that for import.

    The only orders I see associated with your name (if you are @blueaardvark.ca) was the free forum registration in 2013. Perhaps you were using a different Store locator product at one time I do not see any paid add-ons with your name and to have import or export capabilities you would have ProPack . you cannot mix versions, 3 and 4 of any of our products and there is no longer any support provided for versions 3.

    The ProPack EXPORT functionality was released in 2014 I believe. (Lance posted a blog about it)

    Not sure what to tell you other than I hope you have a copy of your CSV files and you will need to purchase some add-ons to be able to get the site back up and running to import with the  SLP 4.5 base plugin

     

    in reply to: Split: power import Updates #41963
    Cici
    Keymaster

    Hmmm, Was that recently or previously?

    Power should be much faster, Have you tried it 4.5.07 or 4.5.08 (beta)  with the current version of SLP?  I did imports and have css and the import went so quickly I didnt know it happened. Those improvements were released recently. If you update SLP you will be required to update the other add-ons.  Things that were in SLP have been moved to the add-ons. (see the changelogs for SLP and what was changed in last release) .  BUT as a cautionary, there were some bugs in one of the Power releases athat are being addressed now with 4.5.08 (beta testing now) I think your issues might go away with using the power add-on with the new release.

    I will take a look at your site in the meantime,  the developer definitely wants to know if anything he is changing is having an impact on load times etc

    P.S. With Power, if you aren’t using (STORE)  Pages, you do need to go to general settings and check OFF enabling pages. That should help performance

     

    in reply to: WPML and Settings Between Updates #41955
    Cici
    Keymaster

    The developer has been working with WPML on issues that WPML is having.  See his post

     

    as far as other labels or tags saving, we discovered a bug with tags not saving and an update fixing this bug is currently in pre release 4.5.08 beta products for Premier, EXp SLP and Power are all on 4.5.08 beta….

    Since you show that you have  Premier, you are able to install the Power add-on which takes the place of ProPack, Tagalong, Pages and a few other add-ons and is designed to be compatible with the SLP 4.5.07 and above as well as the EXP add-ons and Premier.  You do not have to install Power if you do not wish to.   See the description and details about Power

    These are the only add-ons t (EXP POWER ) that are being revamped to work with the newer WPML gettext.  There are some responses in forums from the developer (Lance) about this.

    Thanks for letting us know  of this specific issue

    I will definitely bring his attention to this forum question and issues.

     

     

     

    in reply to: Format for importing tags #41903
    Cici
    Keymaster

    And this is how it looks on the UI admin after I imported, the Vendue Inn was a new location I added that I have tags both restaurant,hotel.

    Please note, I have Premier installed on my test site, so if you only have ProPack you will not see the pretty picture of the map for the location on the BACK end UI.

    Also shown is the front end with dropdown, or text input, show locations at start as one example and  don’tt show locations until search, etc…there are a plethora of settings available depending on what add-ons you have installed.

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    in reply to: Format for importing tags #41901
    Cici
    Keymaster

    Hi Maya, Yes you can import more than one tag per location, as mentioned they are separated by commas. Here is an example of an import file. I used Google Sheets and saved as CSV. As you can see, some of my examples show both restaurant,hotel on one line.

     

     

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    Cici
    Keymaster
    in reply to: Format for importing tags #41889
    Cici
    Keymaster

    Tags are imported the same way as every other field.  Here is documentation of the filed header  names etc. It indicates Power add-on but also applies to current versions of ProPack… the field header is tags, if you are importing a file first , convert to *csv file format

    *comma separated value.

     

     

     

    Cici
    Keymaster

    See Troubleshooting, another Plugin or Theme may be creating an issue or your configuration.

    What is your Plugin Environment? (see Posting guidelines)

    Cici
    Keymaster

    Look under the Troubleshooting Page to see if any apply and scroll to the debugging info.

    P,S Is your theme running jquery 1.11 or lower? Posts about that below

    https://wp.storelocatorplus.com/slp-version-updates-4-5-add-0n-version-updates-and-premier-subscription-updates/

     

    Jquery and updates breaking…

    in reply to: Protecting Email and Mailto Links #41867
    Cici
    Keymaster

    Could you please provide your plugin environment and url (see Posting guidelines

    I am not sure how your set up is configured but you could use the pop up email form instead of a direct email link. It is available with  Experience add-on. (I am not a techie on the subject sorry. If you provide more information I can ask Lance)

    slp_location shortcodes (Experience)

    [slp_location email_link]

     

    The anchor tag and email address from the data field to form a direct email link. If the “use email form” setting is turned on a pop-up email form will be used instead of a direct email link.

    in reply to: Format for importing tags #41864
    Cici
    Keymaster
    Cici
    Keymaster

    Could you please provide us you Plugin Environment and url that has store locator plus on it?

    (See posting guidelines)

    There was an issue on one of the updates but I do not recall the combination of events.

    in reply to: Search by Address Isn't Working #41860
    Cici
    Keymaster

    Ok, Thanks for letting us know Lenny.

    Sorry about the frustration.

    in reply to: Store Locator Crashing on Mobile Devices #41832
    Cici
    Keymaster

    I have added you to our SLP customer site:

    If you would like us to add a complete street address let me know.

    If you wish to be featured, let me know, (we tend to feature our long time , customization customers , Premier members, and customers that are active in our SLP forum, or reviews in the WP directory first…if you could take a moment and reviews can be left on theMaps by StoreLocator Plus WP plugin

    in reply to: Store Locator Crashing on Mobile Devices #41831
    Cici
    Keymaster

    Awesome thanks….

    in reply to: Glitch in which locations load #41830
    Cici
    Keymaster

    Go to your site, open in browser, use Inspect tools..look at your  console and here is your issue”

    Uncaught Error: Syntax error, unrecognized expression: ‰PNG

    anspress.min.js?ver=2.4.8:1

    Object

    jquery.js?ver=1.12.4:4 Uncaught Error: Syntax error, unrecognized expression: ‰PNG

    IHDR(pæ oPLTEÿss\))

    Y((e35e45q>@}GK~HLŠQU–X]£_d¯ej¼joÈnrÔptáruísuùstústÿssº¢ºïtRNS/?O_oŸ¿ÏßïõÏziÏIDAT(ύ“ë‚ …-3ËÄPóŠä¾ÿ3ÆÅ%Yíüä[†Ýåœ øW1¡®HìàB‚+Y¬ È/VdÅ)lÅ6¼­› @Ôuïå•jëƒî®÷piúnsjÊ0nåãÀÞøx·péí¿Z_÷ð)·˜#óƒ08Ÿ0æP|~ã£çwsáý¿£ÿ?òòc3˜–ë?­t´¼¼ø-|kíŠÄâai° ^„fäÞ)<ð EdvÞ ÙÞñ^žî†ôJC÷à ‡Y5¶—è;œIEND®B`‚

    util.js:211 G

    It  is broken and not in EnglisH AND FULL OF SPECIAL CHARACTERS…, they need to fix it.

    ERRORS ARE bright red , you need to fix it

    See Troubleshooting and tutorial videos on debugging

    Also you have an invalid key:

    Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

    See our recent INFO and NEWS blog about this

    Google requires all new site domains to obtain the API key (as of June 22 2016)

     

     

     

    

     

    in reply to: Search by Address Isn't Working #41829
    Cici
    Keymaster

    Lenny, I answered you in the Premier forum.

    For better, more accurate information from  SLP support,  could you please post your Plugin environment and url, (see Posting guidelines)  I do not know if you have upgraded to the Power and Experience add-ons for instance, or what you have installed,/ activated.

     to reiterate here:

     

    The switch current map ID indicates that you have or had  Multi Map plugin active.  Multi Map was problematic and it is a third party add-on (Debaat  forum ).   Check to see if you have Multi Map active, deactivate and see if the problem goes away.  Multi Map add-on as not been updated to work with the newer versions of SLP.

    IS this a new domain?  If so as of June 22, 2016 Google requires a Map API Key This applies to every plugin and every site that uses Google Maps API

    in reply to: Search by Address Isn't Working #41828
    Cici
    Keymaster

     

    The switch current map ID indicates that you have or had  Multi Map plugin active.  Multi Map was problematic and it is a third party add-on (Debaat  forum ).   Check to see if you have Multi Map active, deactivate and see if the problem goes away.  Multi Map add-on as not been updated to work with the newer versions of SLP.

    IS this a new domain?  If so as of June 22, 2016 Google requires a Map API Key This applies to every plugin and every site that uses Google Maps API

    For better more accurate information from  SLP support,  could you please post your Plugin environment and url, (see Posting guidelines)  I do not know if you have upgraded to the Power and experience add-ons for instgance, or what you have installed, activated.

     

     

    Cici
    Keymaster

    I do not know what “dennis language” is…

    What is “dennis language”  is that your made up lingo for something you wrote or is there a language translating to something called dennis ????

    As mentioned in all the previous posts : your listed SLP add-ons will not be updated if the language file  does not work now.  You can use LOCO Translate but we are not updating language files for LEGACY add-ons, only for NEW add-ons using WPML.

    Shortcodes are in English and will remain in English because they are codes

    I cannot answer your questions because they do not make sense and you are using incorrect syntax.  Please use an online translation program to translate what you want to say in English and copy it here.   Your English is not good enough to ask proper technical questions I am sorry.  I have helped as much as I can.

     

     

     

    in reply to: Domain name change – SLP down #41798
    Cici
    Keymaster

    Thanks for letting us know Toby, I was just going to refer you to the article I wrote last week.

    Yep, Google has been spewing warnings for about  a year if you ever inspected your console. Your old site is grandfathered in.  Lance had prepared for this event by adding an area in the back end of SLP where you add your API key. Other WP Locator Plugins did not plan for that event and are having their customers change snippets of lines of code.

     

     

     

    in reply to: Map/Locations Not Showing & Google API Keys #41790
    Cici
    Keymaster

    P.S. I am reading the same in other WP developers support chains  that are using Google MAP API keys, and their forum posters are reporting same issues.

     

    in reply to: Map/Locations Not Showing & Google API Keys #41789
    Cici
    Keymaster

    Hi Shad,

    Just to clarify, the SLP plugin is not the issue. As you referenced this is something Google is now requiring for any new domains. This is not something within the power of plugin authors to control. Google is not selling an overarching license to any developer to allow them to use the map api for multiple new site domains is the way I am reading it. Each new domain has to have its own API key.  We suspect that they will i the future push for pay as you go, as they mention the free API key allows quite a few look-ups per day.   Speak to Lance on Slack and he can provide you more detail. He is back in the office starting tomorrow.

    thanks for bringing it to our attention.

    in reply to: Store Locator Crashing on Mobile Devices #41786
    Cici
    Keymaster

    If you haven’t had a chance to provide a review on the SLP WordPress directory for StoreLocator Plus, and you think we warrant a great review,  we invite you to leave feedback there.

     

    in reply to: Store Locator Crashing on Mobile Devices #41785
    Cici
    Keymaster

    Hi Benjamin, That is probably a plausible answer. I was going to suggest lowering your radius default under results as well. I like you site BTW…wouldn’t mind using it for one of our featured customer sites….but only with your permission of course.

     

    P.S. read the new article, it probably wont effect your domain if you had it before June 22, but it is about the Google API queries.

    in reply to: Map/Locations Not Showing & Google API Keys #41780
    Cici
    Keymaster

    Well well well, isn’t that special!  I guess we can’t plead ignorance, they have been providing warnings in the consoles for a while now, I guess I will let Lance write a new blog on this

     

     

     

Viewing 25 posts - 2,276 through 2,300 (of 2,695 total)