Forum Replies Created
-
Posts
-
Lenny, I answered you in the Premier forum.
For better, more accurate information from SLP support, could you please post your Plugin environment and url, (see Posting guidelines) I do not know if you have upgraded to the Power and Experience add-ons for instance, or what you have installed,/ activated.
to reiterate here:
The switch current map ID indicates that you have or had Multi Map plugin active. Multi Map was problematic and it is a third party add-on (Debaat forum ). Check to see if you have Multi Map active, deactivate and see if the problem goes away. Multi Map add-on as not been updated to work with the newer versions of SLP.
IS this a new domain? If so as of June 22, 2016 Google requires a Map API Key This applies to every plugin and every site that uses Google Maps API
The switch current map ID indicates that you have or had Multi Map plugin active. Multi Map was problematic and it is a third party add-on (Debaat forum ). Check to see if you have Multi Map active, deactivate and see if the problem goes away. Multi Map add-on as not been updated to work with the newer versions of SLP.
IS this a new domain? If so as of June 22, 2016 Google requires a Map API Key This applies to every plugin and every site that uses Google Maps API
For better more accurate information from SLP support, could you please post your Plugin environment and url, (see Posting guidelines) I do not know if you have upgraded to the Power and experience add-ons for instgance, or what you have installed, activated.
I do not know what “dennis language” is…
What is “dennis language” is that your made up lingo for something you wrote or is there a language translating to something called dennis ????
As mentioned in all the previous posts : your listed SLP add-ons will not be updated if the language file does not work now. You can use LOCO Translate but we are not updating language files for LEGACY add-ons, only for NEW add-ons using WPML.
Shortcodes are in English and will remain in English because they are codes
I cannot answer your questions because they do not make sense and you are using incorrect syntax. Please use an online translation program to translate what you want to say in English and copy it here. Your English is not good enough to ask proper technical questions I am sorry. I have helped as much as I can.
Thanks for letting us know Toby, I was just going to refer you to the article I wrote last week.
Yep, Google has been spewing warnings for about a year if you ever inspected your console. Your old site is grandfathered in. Lance had prepared for this event by adding an area in the back end of SLP where you add your API key. Other WP Locator Plugins did not plan for that event and are having their customers change snippets of lines of code.
P.S. I am reading the same in other WP developers support chains that are using Google MAP API keys, and their forum posters are reporting same issues.
Hi Shad,
Just to clarify, the SLP plugin is not the issue. As you referenced this is something Google is now requiring for any new domains. This is not something within the power of plugin authors to control. Google is not selling an overarching license to any developer to allow them to use the map api for multiple new site domains is the way I am reading it. Each new domain has to have its own API key. We suspect that they will i the future push for pay as you go, as they mention the free API key allows quite a few look-ups per day. Speak to Lance on Slack and he can provide you more detail. He is back in the office starting tomorrow.
thanks for bringing it to our attention.
If you haven’t had a chance to provide a review on the SLP WordPress directory for StoreLocator Plus, and you think we warrant a great review, we invite you to leave feedback there.
Hi Benjamin, That is probably a plausible answer. I was going to suggest lowering your radius default under results as well. I like you site BTW…wouldn’t mind using it for one of our featured customer sites….but only with your permission of course.
P.S. read the new article, it probably wont effect your domain if you had it before June 22, but it is about the Google API queries.
Well well well, isn’t that special! I guess we can’t plead ignorance, they have been providing warnings in the consoles for a while now, I guess I will let Lance write a new blog on this
First of all SLP and any of our add-ons that are 4.5.xx or higher are coded to work with WordPress 4.5.xx and higher, you are using WP 4.4.2. and you ahve all types of version mixes and matches so I am not sure how they will work together. You can roll back SLP if you want, but then ProPAck 4.5 will not work with lower versions of SLP, so I guess you need to determine what you are going to do as far as updating. I Know it is a pain, but WP 4.5 is what the developer is coding to and we do not support and maintain the older (4.3) or legacy versions of our add-ons.
I do not know if all those plugin add-ons you have had already been translated or not so you need to read the links above concerning language files and translation in WPthat I provided. The developer is not working on any translation for languages or WPML of older legacy add-ons. All WPML and translation files will only be updated for the new SLP 4.5.07 and above, EXP,POWER or PREMIER add-ons. It just takes way too much time to try and update every single add-on to every language or to WPML new standards, so he is working with them and will implement updates on only the newer SLP versions , 4.5.07 and up.
I still have no idea what your question is because I do not know what is supposed to be the difference with your german language and your dennis pages language links.
BUT I do see you have incorrect formatting somewhere in your results layout or your page template that needs to be fixed,
I see the slp shortcode showing up on one your front pages so am guessing you have an extra bracket somewhere in your results layout or your page template. Is this what you are asking about?
Yours E-Mail:
[slp_location directions_text]
Look under your results layout for this:
</span><span class=”slp_result_contact slp_result_directions”><a href=”http://[slp_location map_domain]/maps?saddr=[slp_location search_address]&daddr=[slp_location location_address]” target=”_blank” class=”storelocatorlink”>[slp_location directions_text]</a></span>
If it is coming from your Pages Template, use the default page template that was changed ages ago.
Also refer to these articles that may be relevant to what you are seeing, the second article has a tutorial video, I do not know if it is relevant to you. Sorry I cant be of more help.
Hi Benjamin
I have your site loaded on my phone right this second , a very simple mobile device, not all the latest . I entered Tampa for my search and it came back with Spa Jardin Macdill….etc See attached screenshots
So having tested it on my not too fancy (as in not top of the line) Samsung Galaxy it works perfect. I can try to take a picture of my phone with this awesome page you have designed if you would like. I also used my tablet and it also found your store locator page allowed me to search and didn’t crash
I do have wifi turned on using my phone at the moment.
Have you ever tried Browsestacker to test over various platforms? I cant provide much more info than this , I am not a developer unfortunately. The developer is on vacation, when he gets back I will mention it to him, but he has a lot of work answering some paid customization and paid support issues. (thats what happens when you go on vacation) 🙂
Hi Colin,
There is nothing we can see on your site other than what you can see using Firefox or Chrome developer tools. There are other things running in the background. I have attached the error screen shot,
Do you or did you ever have the Old Store Pages add-0n with the old default page template? I saw something in the Results wrapper and page template referring to slp 4.2.1
Me using the basic Chrome developer “Inspect” console appears your theme.has error messages and appears to be using jquery 1.11 WP requires 1.12, (see last blog and WP support forums about WP 4.5 and jquery version updates.) somewhere you have this running on your WordPress site:
https://www.thegraciousgourmet.com/wp-includes/js/jquery/jquery.js?ver=1.11.3
As far as your redirect message when you click on the website link shows this :
<body class=”page page-id-27 page-template-default responsive not-logged-in fiveserious yith-wcan-free shop-ribbon stretched-layout chrome google-font-open-sans yes_js”>
<div id=”fb-root” class=” fb_reset”><div style=”position: absolute; top: -10000px; height: 0px; width: 0px;”><div><iframe name=”fb_xdm_frame_https” frameborder=”0″ allowtransparency=”true” allowfullscreen=”true” scrolling=”no” id=”fb_xdm_frame_https” aria-hidden=”true” title=”Facebook Cross Domain Communication Frame” tabindex=”-1″ src=”https://staticxx.facebook.com/connect/xd_arbiter.php?version=42#channel=f258e9ce193730c&origin=https%3A%2F%2Fwww.thegraciousgourmet.com” style=”border: none;”>
If you need Lance to Troubleshoot your site (he doesn’t fix other developers bad themes) when he gets back in town please go through a Paid Support and add a ticket. I cannot delve into your admin and site any further than what is open to the public unfortunately.
CiCi
If you could provide your url that has the SLP shortcode on it I can see what you mean. Or if you can provide screenshots, I also would like screenshot of your Plugin Environment…all this is requested in the Posting Guidelines
Hi JT,
sorry for the delay in getting back to you, I thought you had been answered by DeBaat in his third party forum.
I know that Jan adn Lance have been emailing back and forth, but with the time difference and their work schedules it may be slow going. Lance answered deBaat about something slightly different but I think Jan was asking about a work around:
Lance answered
“Those shortcodes are only registered at specific times.
You may want to look at Power 4.5.06+ with [slp_pages] shortcodes, BTW.
The processor was extended fairly significantly for using the shortcodes on
most WP pages.”I am no techie coder so maybe you know what the answer was and if it is relation to what you are trying to do.
Please follow up in DeBaats forum, I notified him of your question a week ago.
I do not understand your question…the developer has mentioned the translation and compatibility with WPML. He is not going to go back and redo the older add-ons one by one to work with the revamped WPML. Only the newer add-ons such as Expereinec, Power and Premier are going to be worked on for WPML. WPML is VERY slow in answering their forum and support questions.
Please see the authors post and news update here.
Hi Duane,
No SLP is not incompatible , but there are themes that did not use the latest jquery versions that are REQUIRED by WP and will cause all types of issues. SLP uses jquery v1.12.xx or higher and uses the WP best practices in development. SLP uses and is heavily reliant on proper loading of javascript.
Lance wrote a post about it here.
Word Press stated in their (now closed) support master file that many themes that were not using best practices and noted certain themes with known issues. …you should request the theme author to get on the ball and update if they are one of those..
Hello, You posted the first post yesterday and as stated in our Posting Guidelines please allow us 1-5 days to answer you.
This is what we have indicated as a normal response time for forums, anything that is absolutely urgent to be answered immediately within seconds or hours goes through a paid support option.
We answer questions in the order they appear. By “bumping” your question again today, it looks like you posted it for the FIRST time today.
I have gone through questions in email, paid support, premier subscribers forum first, and answered other people who had posted their questions two days ago or three days ago before I even got to those who posted questions yesterday FIRST. By “bumping” your post you delay any time to answer you. I hope you understand that all our customers are important to us.
Your issue has to do with your CSV uploads. That has NOTHING to do with Enhanced results (which is a legacy add-on). The message that states your enhanced results is not running as efficiently is to let you know that your version is an old legacy version. Although we still allow people to buy it, it will NOT be updated or maintained other than major bug fixes. The Experience add-on replaces Enhanced results, Enhanced Map, Enhanced Search, and Widgets. Since you have bought three of those four add-ons you would be entitled to a coupon discount towards the Experience Add-on. READ CUSTOMER APPRECIATION under the Experience Add-on . This newer add-on is intended to run on WP 4.5 and SLP 4.5 and above and is more efficient because it takes less overhead. It is urged that you update to the new Experience add-on while you can still get a discount. Eventually the old legacy packs will not work with future versions of SLP and the only way you will then get them to work would be to downgrade to an old SLP.
Having said all that…Importing a csv file is PROPACK. I cannot tell you what you issue is but I am guessing that your csv file is not in the correct format or your file path to upload is not where it is supposed to be, or your configuration has an issue. You need to use proper field names, headers columns and CSV file format.
For information on how to use CSV file and formats and ProPAck (also included in the new Power add-on)
‘Check This new documentation using the key search word Imports
If you wish to attach a copy of your csv file I will look at it for you.
Since you also have Pages, Directory Builder, Contact Extender and ProPack you would also qualify for a coupon for a substantial discount to the POWER add-on which replaces all those older add-ons.
Your best value would be to purchase the Premier Subscription to ensure you get all the features and functionality and updates, not to mention access to the Premier forum (they are answered first). That is totally up to you. As mentioned since you show that you have so many add-ons purchased within the last year it would be discounted for the set up fee. This promotion is good for the summer 2016. Please send an email to support requesting any of the coupons if you are interested in any of the options to update. I believe you will be happy you did.
I downloaded your File. I “”fixed it” to be in the right format. I changed the EDM field name to one I have. It imported perfectly.
The issues you are having I believe has to do with your csv file. You had a backslash / in front of the url…that will not import correctly as it will be read special character, you had a / in front of your registration
you do not need sl_registration, just the word registration, also you normally would not usea hyphen in a slug but separate rather with an underscore. I do not know if that matters. But I have attached the cleaned up version that I imported into my site with the extended data field slug I have added, i.e test
Extended Data Manager is 4.5.01,
if after updating you are having any issues with EDM please also post in Third Party Add-on forum. That is a DeBaat add-on
It does? Ok that is cool, I was trying to add it in my results to test it but i had the span class backwards….so I am glad you were better at adding it successfully.
I will try to copy that over to our new docs site. It is difficult to work between the two and not all of the documents have been transferred, updated etc.
Thanks for letting us know…I will copy our conversation to DeBaats forum as well and mark as closed.
🙂
That doesn’t work that way. You can use WPML for translation but it will translate the word “miles” to whatever the word for Miles is in the translation, it wont convert distance from and to metric, that is a mathematical formula, not text. We used to have something called MultiMap but the logistics got so tangled that it needed a lot more work and very few people bought it.
It works the same way Google Maps does, it will not show you how many km away unless you toggle the google map from km to miles. i,e, try it, search from Commercial Google MAPS , for instance I searched for Rome, it came back with miles. If I click on the bottom right hand corner it will convert, toggle to miles or KM.
Hey again,
For DeBaats purposes he doesnt’ have access to your Plugin Environment, for our edification could you please repeat it here?
Have you updated EXT DATA to 4.5.01 for instance?
I’m trying to remember how I did it when I played around with it , I thought I had to have the shorctode slp_location. This is what I see for the documentation and the short codes under results: …
slp_location shortcodes (Extended Data Manager)
[slp_location data.<slug>]
Replace <slug> with the field slug as shown under the Extended Data Manager interface. You will find the slugs under the General tab , Extended Data Manager sub-tab.
For example, if I add a field named “Has Donuts” to my location data, EDM will default to using the slug “has_donuts”. The shortcode [slp_location data.has_donuts] will output whatever is stored in that field. If you use a boolean data type the value will be 1 or 0 will be output.
Geocode and Query Limits : See the answer here under FAQ
As far as that one particular site, was it imported in a bulk CSV file?
Check to make sure the address is correctly added, and if Google cant geocode it and you can find the lat/long then put it in manually (option not the best but it does happen). You may want to try t the PO box on the second line or eliminating it and adding it afterwards if you absolutely need to have it. Google will have difficulty geocoding a location of a PO Box, but again I am not sure if that is your issue or if it is bad data in your CSV file or your server.
If you need someone to login on your site that is a paid support option, the developer has another paid support customer he is helping at the moment, so having some sort of paid support will get you on his schedule. If you just want or need someone to review your CSV file you can opt for email biz support.
how google query works:
Google Geocoding and API
I do not know what you have for Add-ons so I cannot answer your question without your Plugin Environment? You need to have an add-on for the function of hide search form for instance…i.e. what do you have for add-ons , i.e Enhanced Search (Legacy), enhanced Map? Experience Add-on?
view our documentation: keyword Shortcodes