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Viewing 25 posts - 1,901 through 1,925 (of 2,679 total)
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  • in reply to: Experience 4.7.3 downloading incorrectly #44781
    Cici
    Keymaster

    No problemo.

    We haven’t had a chance to release a blog as yet, Lance was just giving me a tutorial on the plugin styles, what changes, what over rides what…why my site was not clearing the Plugin style cache , etc….(halfway  of which I started to glaze over and my eyes were rolling into the back of my head, shh dont tell him….)

     

    🙂

    in reply to: center_map_at not working #44780
    Cici
    Keymaster

    Please update to 4.7.3 if you havent already

    When helping another customer, Lance found a bug. i.e.  If you have a location where the longitude coordinate for center map happens to start with -10* , like -106.6* for something like Albuquerque, NM…. then the calculation is not run. Turns out there was a typo in the regular expression to test the valid longitude where a [0-9] was entered as [1-9] for the 2nd digit.

    We have not released the latest post of the update  with the  change log as yet but you can check it out here

    in reply to: Experience 4.7.3 downloading incorrectly #44774
    Cici
    Keymaster

    Hi Kev,

    The auto updater is not working at the moment,

    I have notified Lance, most likely he did not have it be an “auto update”   because it w0uld break something!

    but after you update SLP to 4.7.3

    1) Download from your account EXP 4.7.3 as a zip file to your computer

    2) Deactivate and delete Experience 4.7.1

    3) Upload and activate the zip file it will be 4.7.3

     

    Lance published the release notes on 4.7.3 Experience and SLP in You Tube if you want to check it out, haven’t done a post as yet.

     

    P.S. Make sure you have a back up as usual.

    Let me know if you have an issue

     

    in reply to: Herschel Nyloboard #44765
    Cici
    Keymaster

    Understood, there are a lot of variables and settings especially when you have Premier!  The developer is endeavoring to make it simpler. There will always be a need for some HTML and CSs settings. Thank you for posting your solution so others may benefit as well!

    in reply to: Feature questions #44760
    Cici
    Keymaster

    The NiNJA demo site is down.

     

    NO, The “Premier Plugin” is not advised, that only gives you the add-ons and none of the features and functionality of the Premier subscription.

    It is written in BOLD letters for a reason.

    You should purchase the Premier Subscription instead of purchasing this product directly

     

    You can buy the Power add-on and Experience add-on separately and the  third party add-on User Managed Locations. (Note we do not control the updates to third party add-ons that is the responsibility of the third party add-ons by DeBaat to keep it maintained)

    The only “all in one”  that gives you every single add-on , and additional features is the Subscription.

    The Premier “plugin” does not provide you all the add-ons and will never provide you new features or updates. If  does not provide any of the exclusive features or premier support that is part of the subscription.  It will not provide you the new plugin style directory .

     

    in reply to: Multiple 'stores' at one address! #44758
    Cici
    Keymaster

    I cannot help you  without the info as requested in the Posting guidleines

    Be aware that the locations map info bubble and resulting markers are Google generated unless you have added specific markers. There is a way to turn off the Google ads, and override markers . See Premier documentation. 

    in reply to: #44756
    Cici
    Keymaster

    Please start NEW forum posts , this post was over 3 years ago. Add-ons and versions have changed s, including the WP versions. Please also refer to the posting guidelines when posting provide the information about your PLUGIN environment This post will be closed and you can re open and submit in future in a new post.

     

    in reply to: 'No locations found' Text will not translate #44755
    Cici
    Keymaster

    Please read the posts from June . The No results found is a label. You enter it as text

    https://docs.storelocatorplus.com/blog/no-results-found-label/

     

     

     

    in reply to: Herschel Nyloboard #44754
    Cici
    Keymaster
    in reply to: Herschel Nyloboard #44753
    Cici
    Keymaster

    The issue is also theme interplay with the plugin style and people have different WordPress themes so they may need to add the important designation.   Quite often a theme takes precedence. My WordPress theme is out of the box generic so I do not usually need to add the  !

    There are new plugin styling options under development for Premier customers only. Lance has been expanding and improving the plugin styles and one click changes for active premier customers and it will be ready for release shortly.  Currently there are so many variations that it can be confusing. Often the SLP plugin styles were developed and were customized for specific paid customization. which the developer then adds as an option for others.

    P.S I was trying to get an answer to you quickly over the weekend , we do not normally work support questions over weekends or holidays, so the quickest way was to give you the links rather then writing out code when I do not have that particular  plug in style nor your theme as part of my site.

     

    Thanks for sharing

    in reply to: Herschel Nyloboard #44741
    Cici
    Keymaster

    Hi Lincoln, Short answer is CSS.

     

    https://docs.storelocatorplus.com/blog/custom-css/

     

    You tube video on CSS

     

     

    Cici
    Keymaster

    That would be a customization.  Map info bubble is determined by Google. If you wish to contact the support contact form customization quote to see what the developer can do, please use the contact form under

    https://wp.storelocatorplus.com/product/customization/

     

    in reply to: Zoom Issue with Map Before/After Search #44722
    Cici
    Keymaster

    If you updated from legacy add-ons previously from your SLP, the initial distance methodology has changed so if youve changed your center map at it is remembering old settings..

    Take these steps

    Try changing your center map at to a new address (any random address in PA).

    2) Go to Locations / Manage and check that the Initial Distance column seems somewhat sane (10 miles not 600 miles). If NOT , please let us know. Especially if you have the latest version of SLP 4.7.2 and all your legacy add ons deactivated and deleted and new add-ons are updated.

    3) Fix your center map address to what you really want.

    4) If you want to be sure it works, re-investigate the Locations / Manage and see that initial distance is still sane.

    5) Check your map.

     

    in reply to: Zoom Issue with Map Before/After Search #44721
    Cici
    Keymaster

    Update Store Locator Plus to 4.7.2.  And then delete and update Experience to 4.7.1

    Cici
    Keymaster

    Are you asking if the result can open in left hand side of the map oir are you referring to the Map info bubble?

    Map info bubble is dictated by Google.

    Is that your site url you are referencing? What is your plugin environment?

    (See posting guidelines for info we need if you are a current customer)

     

    There are help tools and functionality for  layout appearance etc, such as  results interactions and map marker tool kit with Add-ons or the Premier subscription, but I need more info before I can advise you.

     

    in reply to: Display Results By State & City Alphabetically #44707
    Cici
    Keymaster

    No that is not the current functionality. You are asking for a triple play here, that would involve a lot of customization to create the relationships and then also add the Parent child and category.

    I will mention this post to the developer, but if you could send an email to support with details , if it requires a customization quote from the developer he will be tagged.

    in reply to: Split: multisite , languages, WPML #44706
    Cici
    Keymaster

    Hi Dennis,

    I split this post. Please always start a new post and provide your Plugin Environment each time since your posts are weeks apart, and have three or four different subjects it is difficult to follow.  There have been updates since your previous posts as well.

    1) new topic about Languages. That is a WPML subject matter.

    https://docs.storelocatorplus.com/blog/countries-and-languages/

    2) For status of translation using the Translations in WP

    https://translate.wordpress.org/projects/wp-plugins/store-locator-le/stable

    We do not translate the core plugin, that is all done through WordPress. What you are looking for is a multi site language plugin.

     

     

     

    in reply to: Zoom Issue with Map Before/After Search #44704
    Cici
    Keymaster

    Please update to the latest versions of the add-ons and SLP and Premier.

     

    Once you have updated please check back with us.

    in reply to: Map Will Not Display #44688
    Cici
    Keymaster

    If life were just that simple. Moving tables and data over to a new domain requires advanced knowledge of how WordPress works.

     

    See the steps that are needed under the FAQ in Documentation

    https://docs.storelocatorplus.com/blog/q-we-are-developing-a-new-website-and-want-to-move-the-content-can-i-add-the-plug-in-data-we-already-have-into-the-new-website/

     

    in reply to: Display Results By State & City Alphabetically #44687
    Cici
    Keymaster

    To change any of the results layout requires the Experience add-on.

    in reply to: WordPress Themes and Store Locator Plus #44674
    Cici
    Keymaster

    @ Adrienne

    Found this older post by the author, Lance Cleveland, the SLP theme naughty list, and other posts from long ago when he was revamping the plugin over 4 years ago.

    https://wp.storelocatorplus.com/themeforest-and-texturizing-shortcodes/

    I looked at the Bodega theme site and under the Custom Shortcodes, they have  Google Map as part of their core . It is a very limited map tool, but it explains why you had a conflict and required the override , i.e checking turn off SLP Map as you mentioned .    There are so many themes and configurations out there. That is why we ask people to please let us know what themes work well with Store Locator Plus.  Lance  is developing a new Premier theme and additional one click styling. Stay tuned for a post about it soon.

    Good luck on your sites.

    in reply to: Overwrite #44667
    Cici
    Keymaster

    To better assist you please provide your plugin environment information and other info requested in the Posting guidelines

     

    There are documentation links and info in your User interface that explains import, manage locations etc.

    here are some links to assist you in the meantime.

    https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/

    https://docs.storelocatorplus.com/blog/q-how-does-store-locator-plus-handle-large-location-list-imports/

     

    in reply to: Gray display on intial load #44664
    Cici
    Keymaster

    It is most likely your theme (or another plugin) causing interference. See other posted  questions and answers in the forum about similar issues.  They have all discovered it is their theme. I checked your  site  and it is not using the latest SLP version 4.7.2

    I cannot debug  or test a test site. I see a lot of syntax and reference errors, so its useless for me to try and debug a testing url.  You can  use the WP debugger to find where the conflict is  and send the debug log to us if you need help with it. If you need Lance to login and troubleshoot you will need to use the Paid support option.

    P.S.

    Do you have Forceload Javascript checked as on?

     

    in reply to: Can Not Delete Locations #44658
    Cici
    Keymaster

    Kyle, You have some major javascript and load issues on your site if you are black eagle.

    Outdated jquery. etc. Are you using Pages as well?

     

    Something is blocking various elements of SLP, you may need to try turning things off and on but it looks like you have some special things written into your theme Css that is outdated and not within the WP Codex best practices.

    in reply to: Feature questions #44655
    Cici
    Keymaster

    Umm, Yeah, what “Kyle” said.

Viewing 25 posts - 1,901 through 1,925 (of 2,679 total)