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Viewing 25 posts - 1,901 through 1,925 (of 2,688 total)
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  • in reply to: Warning for plugin "Zero BS CRM" #44815
    Cici
    Keymaster

    SLP has been updated to 4.7.4,  Jay, is your question about StoreLocator Plus, an add-on or someone else’s plugin that Piani referred to?

     

    Piani, If they had any Google MAP APi  or special JS script  operatives built in it may have a negative effect on the StoreLocator Plus operations

    in reply to: 'only_with_category' not working #44812
    Cici
    Keymaster

    There has been an update  to SLP and Experience 4.7.4, the developer found a bug when customers updated from Legacy to the newer add-ons, in some cases, SLP  stored settings for those legacy add-ons in the plugin in settings database (WP Options table).

    I do not know if this is what may effect you without having a site url to look at or to check your settings.  You can also check by downloading the free SLP  Janitor and use the tools, settings to see what is called or if your settings reverted back, saved etc.

     

    in reply to: Reload error on Safari on iPhone #44809
    Cici
    Keymaster

    https://docs.storelocatorplus.com/blog/wordpress-white-screen/

     

     

    Make sure you are using latest version of SLP

    in reply to: Add_on text visible after update SLP 4.7.3 #44808
    Cici
    Keymaster

    FIXED in  SLP version 4.7.4

    can pull the SLP 4.7.4 manually by forcing a WP update check or getting it from our WORDPRESS  site and doing a manual update.

    WordPress can take up to 12 hours to notify sites an update is available.  Especially if  you just updated.

    in reply to: center_map_at not working #44807
    Cici
    Keymaster

    Hi John,

     

    Please provide your site url, or send it to support email if you cant share it here. (if it is for a specific customer, I cannot find any info from your order or your site)

    Also please update ( I know, yet again) , you can pull the SLP 4.7.4 manually by forcing a WP update check or getting it from our site and doing a manual update.

    WordPress can take up to 12 hours to notify sites an update is available.

    There was a bug in 4.7.3, update to version 4.7.4. The bug  was , if you (or your customer) ever had old Legacy add-ons and then updated to the newer Power or Experience, for some reason the last update 4.7.3  exposed a latent bug that was deep within the code , and apparently some of the settings was reverting back to the Legacy settings. I do not know what you  or your customers had before, but update to 4.7.4.  Then go in and refresh your site.  if no fix, either provide site info here or email, or follow the Debugging instructions in Troubleshooting.

    in reply to: HTML in "no results" field #44806
    Cici
    Keymaster

    Just released 4.7.4 that fixed a bug, Update SLP to 4.7.4 and let us know if you have any issues still

    Cici
    Keymaster

    It depends on what you purchased before.  The two add-ons being updated are Power and Experience. Premier adds functionality and features exclusive for Subscription members with an active subscription but is not required.  If you need both Power and Experience add-ons , I usually advise to get Premier because it is a much better value.

    There are two larger  add-ons that replaced the bulk of the individual add-ons.  The base plugin and All of our current add-ons are compatible with current version 4.7 of WordPress.

     

    See the FAQ Legacy add-ons .  Also check  versions to see if an update for what you have bought is currently available

     

    in reply to: 'only_with_category' not working #44784
    Cici
    Keymaster

    Please provide your Plugin environment (under INFO/PLUGINENVIRONMENT)  and a screenshot of what you are trying to do,  Please read the posting guidelines for the information  required to best assist you

     

    If you are trying to add shortcodes to the results layout you will need Experience add-on

    in reply to: Heroku or Django #44782
    Cici
    Keymaster

    The WordPress.storelocatorplus.com is WordPress only.

    BUT, luckily the developer and his team have released the new MY.SLP for SaaS

    i.e. also for  non WordPress sites and domains , you want to sign up for My.SLP.com

     

    See the documentation site for the two offerings side by side

    in reply to: Experience 4.7.3 downloading incorrectly #44781
    Cici
    Keymaster

    No problemo.

    We haven’t had a chance to release a blog as yet, Lance was just giving me a tutorial on the plugin styles, what changes, what over rides what…why my site was not clearing the Plugin style cache , etc….(halfway  of which I started to glaze over and my eyes were rolling into the back of my head, shh dont tell him….)

     

    🙂

    in reply to: center_map_at not working #44780
    Cici
    Keymaster

    Please update to 4.7.3 if you havent already

    When helping another customer, Lance found a bug. i.e.  If you have a location where the longitude coordinate for center map happens to start with -10* , like -106.6* for something like Albuquerque, NM…. then the calculation is not run. Turns out there was a typo in the regular expression to test the valid longitude where a [0-9] was entered as [1-9] for the 2nd digit.

    We have not released the latest post of the update  with the  change log as yet but you can check it out here

    in reply to: Experience 4.7.3 downloading incorrectly #44774
    Cici
    Keymaster

    Hi Kev,

    The auto updater is not working at the moment,

    I have notified Lance, most likely he did not have it be an “auto update”   because it w0uld break something!

    but after you update SLP to 4.7.3

    1) Download from your account EXP 4.7.3 as a zip file to your computer

    2) Deactivate and delete Experience 4.7.1

    3) Upload and activate the zip file it will be 4.7.3

     

    Lance published the release notes on 4.7.3 Experience and SLP in You Tube if you want to check it out, haven’t done a post as yet.

     

    P.S. Make sure you have a back up as usual.

    Let me know if you have an issue

     

    in reply to: Herschel Nyloboard #44765
    Cici
    Keymaster

    Understood, there are a lot of variables and settings especially when you have Premier!  The developer is endeavoring to make it simpler. There will always be a need for some HTML and CSs settings. Thank you for posting your solution so others may benefit as well!

    in reply to: Feature questions #44760
    Cici
    Keymaster

    The NiNJA demo site is down.

     

    NO, The “Premier Plugin” is not advised, that only gives you the add-ons and none of the features and functionality of the Premier subscription.

    It is written in BOLD letters for a reason.

    You should purchase the Premier Subscription instead of purchasing this product directly

     

    You can buy the Power add-on and Experience add-on separately and the  third party add-on User Managed Locations. (Note we do not control the updates to third party add-ons that is the responsibility of the third party add-ons by DeBaat to keep it maintained)

    The only “all in one”  that gives you every single add-on , and additional features is the Subscription.

    The Premier “plugin” does not provide you all the add-ons and will never provide you new features or updates. If  does not provide any of the exclusive features or premier support that is part of the subscription.  It will not provide you the new plugin style directory .

     

    in reply to: Multiple 'stores' at one address! #44758
    Cici
    Keymaster

    I cannot help you  without the info as requested in the Posting guidleines

    Be aware that the locations map info bubble and resulting markers are Google generated unless you have added specific markers. There is a way to turn off the Google ads, and override markers . See Premier documentation. 

    in reply to: #44756
    Cici
    Keymaster

    Please start NEW forum posts , this post was over 3 years ago. Add-ons and versions have changed s, including the WP versions. Please also refer to the posting guidelines when posting provide the information about your PLUGIN environment This post will be closed and you can re open and submit in future in a new post.

     

    in reply to: 'No locations found' Text will not translate #44755
    Cici
    Keymaster

    Please read the posts from June . The No results found is a label. You enter it as text

    https://docs.storelocatorplus.com/blog/no-results-found-label/

     

     

     

    in reply to: Herschel Nyloboard #44754
    Cici
    Keymaster
    in reply to: Herschel Nyloboard #44753
    Cici
    Keymaster

    The issue is also theme interplay with the plugin style and people have different WordPress themes so they may need to add the important designation.   Quite often a theme takes precedence. My WordPress theme is out of the box generic so I do not usually need to add the  !

    There are new plugin styling options under development for Premier customers only. Lance has been expanding and improving the plugin styles and one click changes for active premier customers and it will be ready for release shortly.  Currently there are so many variations that it can be confusing. Often the SLP plugin styles were developed and were customized for specific paid customization. which the developer then adds as an option for others.

    P.S I was trying to get an answer to you quickly over the weekend , we do not normally work support questions over weekends or holidays, so the quickest way was to give you the links rather then writing out code when I do not have that particular  plug in style nor your theme as part of my site.

     

    Thanks for sharing

    in reply to: Herschel Nyloboard #44741
    Cici
    Keymaster

    Hi Lincoln, Short answer is CSS.

     

    https://docs.storelocatorplus.com/blog/custom-css/

     

    You tube video on CSS

     

     

    Cici
    Keymaster

    That would be a customization.  Map info bubble is determined by Google. If you wish to contact the support contact form customization quote to see what the developer can do, please use the contact form under

    https://wp.storelocatorplus.com/product/customization/

     

    in reply to: Zoom Issue with Map Before/After Search #44722
    Cici
    Keymaster

    If you updated from legacy add-ons previously from your SLP, the initial distance methodology has changed so if youve changed your center map at it is remembering old settings..

    Take these steps

    Try changing your center map at to a new address (any random address in PA).

    2) Go to Locations / Manage and check that the Initial Distance column seems somewhat sane (10 miles not 600 miles). If NOT , please let us know. Especially if you have the latest version of SLP 4.7.2 and all your legacy add ons deactivated and deleted and new add-ons are updated.

    3) Fix your center map address to what you really want.

    4) If you want to be sure it works, re-investigate the Locations / Manage and see that initial distance is still sane.

    5) Check your map.

     

    in reply to: Zoom Issue with Map Before/After Search #44721
    Cici
    Keymaster

    Update Store Locator Plus to 4.7.2.  And then delete and update Experience to 4.7.1

    Cici
    Keymaster

    Are you asking if the result can open in left hand side of the map oir are you referring to the Map info bubble?

    Map info bubble is dictated by Google.

    Is that your site url you are referencing? What is your plugin environment?

    (See posting guidelines for info we need if you are a current customer)

     

    There are help tools and functionality for  layout appearance etc, such as  results interactions and map marker tool kit with Add-ons or the Premier subscription, but I need more info before I can advise you.

     

    in reply to: Display Results By State & City Alphabetically #44707
    Cici
    Keymaster

    No that is not the current functionality. You are asking for a triple play here, that would involve a lot of customization to create the relationships and then also add the Parent child and category.

    I will mention this post to the developer, but if you could send an email to support with details , if it requires a customization quote from the developer he will be tagged.

Viewing 25 posts - 1,901 through 1,925 (of 2,688 total)