[Cici]

Sorry, I tested same for export…and I am having same issue on my test site,. I have notified the developer to take a look at the export to csv function of reports .

 

[Cici]

According to the URL you are using SLP Experience 4.6.1  and Power 4.6.1 not the current versions 4.7.1

Is that screen shot from a  staging site?

 

Are you on a shared host? What part of reports isn’t working? is it just the export to csv?

 

[Cici]

P.S. As of this date, the only Legacy add-on that will not work with SLP 4.7.4 is Enhanced Search…All of the other versions that are currently in production as of todays date work as long as you have updated WP and assuming your theme is following best WP practices, with updated jquery.

We cannot be held accountable for poorly written themes or other plugins. SLP works with ALL of the free WP themes. SLP has been tested to be compatible with latest Wp. SLP uses WP best practices.

[Cici]

The information about all of the above has been published in countless posts, in documentation, in the forums.

The changes coning was first posted in Dec 2015, then again in January 2016, then again (a few times specifically about ProPack) in July 2016 and then again January 2017 (where the clear out your bookmarks was noted).

We are constantly updating, improving  and moving forward. We are adding services, we are adding features (Premier subscription gets you all that and more features and functionality) the developer has also a new SaaS project and offering.  He changed  the site domain to differentiate between the WordPress StorelocatorPlus and the MY SLP SAAS store locator.

See documentation here

 

You should have downloaded the latest version of ProPack and Tagalong from your account  back in July.  See versions here.

If you want to ensure all the add-ons will continue to work with newer versions of SLP, you should purchase Power, Experience or better value for those….Premier subscription

 

The add-ons will always work with the version of Store Locator Plus that was available at the time you purchased the add-ons.  The individual add-ons called Legacy will eventually stop working. This has been announced throughput the past  year.  There is too much overhead and inefficiencies of the softwareto continue to maintain 20 add-ons. It is not cost effective and not efficient. Some of those add-ons date back 5 years and do not work as well in the current environment. Just as WordPress is contsantly updating we must as well.

If  you do not want to make your site using SLP the best it can be, and you still want the outdated add-ons, then you should not update SLP beyond 4.7.2

Please note:

The best way  to keep informed about the technology and improvements and new releases is to subscribe to the RSS feed, follow us on Twitter or follow us on FaceBook or Google+

If  functionality and appearance of your  site is important to you, or if  you developed a site for someone else, you should keep versions updated.

 

[Cici]

Normally I wouldn’t answer this forum question without asking you to read the posting guidelines and provide your PLUGIN ENVIRONMENT

But since you posted in Premier and I already looked at your site… as answered in Premier forum

You have a theme and a plugin that has a simple map built in and it is overriding anything in SLP .

You cant have two mapping plugins on same site. One has to rule the world (map) .

[Cici]

Hello toon.

its  where it always was, just scroll down a little under View see attached screenshot  The back end under view looks different with new Galley Styles added, see under View/Plugin style, drop down menu…select.

 

[Cici]

I cannot stress enough to EVERYONE. We need your PLUGIN ENVIRONMENT . Not everyone has Exact same configuration, themes, plugins, versions, add-ons, settings etc etc so glomming onto someone else s post is absolutely a waste of everyone’s time, especially if you do not see their versions, themes and site url posted.  Neither of the center map at posts have provided me with a screenshot of  your  SLP plugin environment, WP version, PHP, MYSQL all the info that is shown under the INFO /Plugin enviroment tab. That in the least is useful since it could be a simple version control issue.

Glomming and lack of information  makes is virtually impossible for me to figure out what is going on without spending countless hours researching your site.

Please anyone who is reading this, do not glom onto someone elses post by saying “me too” unless it is very generic. i.e example the bug that was reported from the base plugin SLP 4.7.3 and posted on the WP plugin directory support forum that showed the words add_on.  That is generic and we found the bug before anyone posted it by testing on my site as well.

there are thousands of settings in SLP and WP combinations

Please keep this in mind. It helps not just you but others who may read your post.

Also , as a reminder, we have paid support for individual site troubleshooting if you need additional help.  I am doing this non gratis so I appreciate those who follow the posting guidelines

 

[Cici]

MEGAN

you have this on your site it appears to be built into your theme and it is creating havoc with your site; It is totally overtaking SLP .

#sitemap

It has a default lat and long .

var default_lat = 44.968684;
var default_lng = -93.215561;
var default_radius = 10;
var zoom_level = ’10’;
var map_width = ‘100%’;
var map_height = ‘350px’;
var special_text = ”;
var units = ‘mi’;
var limit = ’20’;
var plugin_url = ‘http://www.earthworksaudio.com/wp-content/plugins/simplemap’;p;

/*
Theme Name: Light
*/

#simplemap {
border: 1px solid #999;
color: #000;
}

#simplemap img {
background: none !important;
padding: none !important;
max-width: none !important;
max-height: none !important;
border: none !important;
}

#simplemap a {
color: #00c;
background: none;
text-decoration: none;
}

#simplemap a:hover {
background: none;
text-decoration: underline;
}

#powered_by_simplemap {
font-size: 0.75em;
text-align: right;
color: #999;
}

#powered_by_simplemap a {
color: #999;
text-decoration: underline;
}

#powered_by_simplemap a:hover {
text-decoration: none;
}

#searchForm {
text-align: left;
}

#searchForm input#addressInput {
width: 250px;
}

#searchForm input#addressSubmit {
width: auto;
}

#searchForm select {
width: auto;
}

#searchForm p {
margin: 10px auto;
}

#map_search label {
float: left;
}

#map_search .float_text_left {
float: left;
padding-right: 5px;
}

#simplemap-updating {
display:none;
background:#fff;
color:#000;
vertical-align:middle;
text-align:center;
}

#simplemap-updating img {
vertical-align:middle;
text-align:center;
}

 

[Cici]

@Meghan

 

In order for us to assess and troubleshoot and assist, could you be specific,. I need your plugin environment. See posting guidelines

[Cici]

Ok, I didnt notice that. That is the change in WP codex from a while ago

[Cici]

Ok, Thats why I couldn’t find you. Am answering email and when we resolve will post here too. BTW if there were ever any of the Legacy add-ons still in your WP plugins please delete them in their entirety.

[Cici]

SLP has been updated to 4.7.4,  Jay, is your question about StoreLocator Plus, an add-on or someone else’s plugin that Piani referred to?

 

Piani, If they had any Google MAP APi  or special JS script  operatives built in it may have a negative effect on the StoreLocator Plus operations

[Cici]

There has been an update  to SLP and Experience 4.7.4, the developer found a bug when customers updated from Legacy to the newer add-ons, in some cases, SLP  stored settings for those legacy add-ons in the plugin in settings database (WP Options table).

I do not know if this is what may effect you without having a site url to look at or to check your settings.  You can also check by downloading the free SLP  Janitor and use the tools, settings to see what is called or if your settings reverted back, saved etc.

 

[Cici]

https://docs.storelocatorplus.com/blog/wordpress-white-screen/

 

 

Make sure you are using latest version of SLP

[Cici]

FIXED in  SLP version 4.7.4

can pull the SLP 4.7.4 manually by forcing a WP update check or getting it from our WORDPRESS  site and doing a manual update.

WordPress can take up to 12 hours to notify sites an update is available.  Especially if  you just updated.

[Cici]

Hi John,

 

Please provide your site url, or send it to support email if you cant share it here. (if it is for a specific customer, I cannot find any info from your order or your site)

Also please update ( I know, yet again) , you can pull the SLP 4.7.4 manually by forcing a WP update check or getting it from our site and doing a manual update.

WordPress can take up to 12 hours to notify sites an update is available.

There was a bug in 4.7.3, update to version 4.7.4. The bug  was , if you (or your customer) ever had old Legacy add-ons and then updated to the newer Power or Experience, for some reason the last update 4.7.3  exposed a latent bug that was deep within the code , and apparently some of the settings was reverting back to the Legacy settings. I do not know what you  or your customers had before, but update to 4.7.4.  Then go in and refresh your site.  if no fix, either provide site info here or email, or follow the Debugging instructions in Troubleshooting.

[Cici]

Just released 4.7.4 that fixed a bug, Update SLP to 4.7.4 and let us know if you have any issues still

[Cici]

It depends on what you purchased before.  The two add-ons being updated are Power and Experience. Premier adds functionality and features exclusive for Subscription members with an active subscription but is not required.  If you need both Power and Experience add-ons , I usually advise to get Premier because it is a much better value.

There are two larger  add-ons that replaced the bulk of the individual add-ons.  The base plugin and All of our current add-ons are compatible with current version 4.7 of WordPress.

 

See the FAQ Legacy add-ons .  Also check  versions to see if an update for what you have bought is currently available

 

[Cici]

Please provide your Plugin environment (under INFO/PLUGINENVIRONMENT)  and a screenshot of what you are trying to do,  Please read the posting guidelines for the information  required to best assist you

 

If you are trying to add shortcodes to the results layout you will need Experience add-on

[Cici]

The WordPress.storelocatorplus.com is WordPress only.

BUT, luckily the developer and his team have released the new MY.SLP for SaaS

i.e. also for  non WordPress sites and domains , you want to sign up for My.SLP.com

 

See the documentation site for the two offerings side by side

[Cici]

No problemo.

We haven’t had a chance to release a blog as yet, Lance was just giving me a tutorial on the plugin styles, what changes, what over rides what…why my site was not clearing the Plugin style cache , etc….(halfway  of which I started to glaze over and my eyes were rolling into the back of my head, shh dont tell him….)

 

🙂

[Cici]

Please update to 4.7.3 if you havent already

When helping another customer, Lance found a bug. i.e.  If you have a location where the longitude coordinate for center map happens to start with -10* , like -106.6* for something like Albuquerque, NM…. then the calculation is not run. Turns out there was a typo in the regular expression to test the valid longitude where a [0-9] was entered as [1-9] for the 2nd digit.

We have not released the latest post of the update  with the  change log as yet but you can check it out here

[Cici]

Hi Kev,

The auto updater is not working at the moment,

I have notified Lance, most likely he did not have it be an “auto update”   because it w0uld break something!

but after you update SLP to 4.7.3

1) Download from your account EXP 4.7.3 as a zip file to your computer

2) Deactivate and delete Experience 4.7.1

3) Upload and activate the zip file it will be 4.7.3

 

Lance published the release notes on 4.7.3 Experience and SLP in You Tube if you want to check it out, haven’t done a post as yet.

 

P.S. Make sure you have a back up as usual.

Let me know if you have an issue

 

[Cici]

Understood, there are a lot of variables and settings especially when you have Premier!  The developer is endeavoring to make it simpler. There will always be a need for some HTML and CSs settings. Thank you for posting your solution so others may benefit as well!

[Cici]

The NiNJA demo site is down.

 

NO, The “Premier Plugin” is not advised, that only gives you the add-ons and none of the features and functionality of the Premier subscription.

It is written in BOLD letters for a reason.

You should purchase the Premier Subscription instead of purchasing this product directly

 

You can buy the Power add-on and Experience add-on separately and the  third party add-on User Managed Locations. (Note we do not control the updates to third party add-ons that is the responsibility of the third party add-ons by DeBaat to keep it maintained)

The only “all in one”  that gives you every single add-on , and additional features is the Subscription.

The Premier “plugin” does not provide you all the add-ons and will never provide you new features or updates. If  does not provide any of the exclusive features or premier support that is part of the subscription.  It will not provide you the new plugin style directory .

 

[Author]

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