Forum Replies Created

Viewing 25 posts - 1,851 through 1,875 (of 2,688 total)
  • Author
    Posts
  • Cici
    Keymaster

    I  do not understand your questions. First please follow the Posting guidelines and see what info we need, versions, site url etc. in order for us to assist you.

     

     

     

    in reply to: Hide List That Appears Below/Side of Map #45077
    Cici
    Keymaster

    Experience Add-on

     

    Allows you to hide results list as well as CSS

     

    Results Panel settings

    in reply to: Search Bar Widget #45046
    Cici
    Keymaster

    Widgets has not been updated and is not going to be updated as it is now part of the Experience Add-on..

    The new Widgets feature is part of the Experience Add-on.

     

    See the Documentation about the New Locator Widget that works with the expanded search, results, and map functionality.

    in reply to: Extended Data Fields #45034
    Cici
    Keymaster

    DeBaat has been moving.   He lives in the Netherlands and I believe has another job besides doing the WP plugins or add-ons so there is a bit of a lag. Extended Data Manager is a third party add-on by DeBaat. He has been notified that he needs to update his code to work with latest versions of SLP.

    DeBaat has his own forum Third Party add-ons. For EDM please post in that forum.

     

    As far as Power add-on. We have not received any info regarding that it is  not working.

    You mentioned you had ProPack before.  The latest version of ProPack has been working with  version 4.7.4 of  SLP. The Power add-on works better and more efficiently but also added other functionality that was in Tagalong, Pages and Contact extender, so it was actually 4 plugins that were replaced with Power.

    The process was announced in July 2016 to manually update from your account. ProPack version is now up to 4.6.5   please check  the documentation site, i.e steps to take. We  cannot guarantee it will work with Future SLP updates. It is a legacy add-on.  Regular news feeds are posted with changelogs. Please follow the news page, or follow us on Twitter, Facebook or Googleplus for important update information.

    When posting in the forums please provide your plugin environment and your site URL. I see that you have also been emailing support. Asking questions in the forum is preferable then a back and forth exchange via email, especially if there are any errors to report. The forums helps everyone and is more efficient

    Could you provide the required info per the posting guidelines.

     

     

     

    in reply to: Pages Layout (Power Plugin) #45020
    Cici
    Keymaster

    Wolfram,

    Please provide screenshot etc of plugin environment for this post  as well as your site url. as mentioned  in my response to your other posts. ( See posting guidelines)

     

    I have asked Lance to look at your  question when he has time . (he is in the middle of a large project for a client).  Since I noticed your site is in German (?) I do not want to venture a guess…are you also using the Experience plugin? Experience is where you effect Appearance and layout

     

     

    thanks

    in reply to: 'No locations found' Text will not translate #45011
    Cici
    Keymaster

    Don’t get Lance started on WPML.  Lance has been working with them over the past year and they have not been very responsive, he has been beating his head against the wall to get them to resolve some simple issues on their end.

    in reply to: Hide map until search #45008
    Cici
    Keymaster

    The SEO Pages?  That would be done with your Page Template using basic HTML…if you have another question about Power or Pages, yes please start a new thread with the Plugin environment (I am not always the one that answers, sometimes Lance answers and he will not know or recognize the name on the post as having recently posted)

    See Docs on that here SEO Pages

     

    Thanks for posting your solution

    If you have both Power and Pages,  EXPERIENCE add-on why don’t you opt for Premier?  You get a bigger bang for the buck, more features, more plugin style versatility , latest versions and updates  and I can provide you a coupon if you send me an email to support@ ( See contact us page ) as long as you bought the last two add-ons less than a year ago.. And you would post in Premier forum, Premier has first dibs on support tier, and you can request to be  invited to the Slack channel where the developers discuss what they are working on, and a chance to chat direct to the developer and author…just a thought.

    Cici
    Keymaster

    If you have a Google Map API only one can access that at a time.

    in reply to: 'No locations found' Text will not translate #44988
    Cici
    Keymaster

    It is a text string.  

    Power is a new add-on and there may not  be a translation from old legacy add-ons will not “auto” translate.  WPML is not very useful imo for what you are doing, straight text translation.

    There is NO CSS WITH POWER. Any ability for CSS or to change appearance, layout etc is part of Experience Add-on

    Also the LABEL to be changed, if you wish to put anything in there, including in German,   “No results found” ability to change it  is under Experience/results/APPEARANCE…and that is part of the Experience add-on not the Power add on..you can put anything in place of No results found, you can type in “HEY Go try again”,

    or

    “Try a different search”

    …or anything beside No results found. ….

    See my attached to see what I put in place of No results found..

    But the same deal will apply if you are translating a new add-on, i.e Power, Lance will discuss with you an equitable adjustment. Perhaps he will send you the Experience Add-on, send an email to support with the translation you did for Power.

    https://docs.storelocatorplus.com/blog/translating-store-locator-plus/

     

    Attachments:
    You must be logged in to view attached files.
    in reply to: Hide map until search #44987
    Cici
    Keymaster

    If this was an existing site and domain all the plugin styles would still be there,  without you having to copy anything. If you  are using SLP out of the box or with add-ons on a new site it wouldn’t automatically show up you are correct.

    The author is trying to limit the overhead by introducing the gallery one click style. Hide map until search is part  of the Experience Add-on.

    Also, we are trying to get people to have one add-on per business site domain. Many developers are buying once and then launching or using on hundreds of sites.  It is not forbidden but it is not part of our “fair business practices” that are spelled out in the EULA. There are some changes that new customers will see and  existing customers, like yourself will notice if they are using an add-on under a different domain, or a new site.  If you are utilizing  the add-ons and have them deployed on multiple sites , we ask our customers  to Purchase the Premier subscription.  I think you can understand the business end of it.

    But glad you could find a solution.

    Note:  Our loyal Premier subscription customers can always ask for a specific plugin style to be added into the Gallery style and it will be added.  There are some gallery styles that are only available to premier subscribers.

    You may want to  look into the Premier subscription, I think your customers will appreciate the versatility, functionality  and options available

     

     

     

     

    in reply to: Hovering / details / pictures #44986
    Cici
    Keymaster

    Toon ,

    What version SLP are you on?   You can just click on the hover sidebar and it should minimize that whole hover window .  You can also drag to hide any columns that are unused or that  you don’t care to see under the manage locations panel

    in reply to: User store additions #44985
    Cici
    Keymaster

    Josh, Could you please provide the info required to assist you, see the Posting Guidelines

    I do not know if you are referring to User Managed Locations and therefore cannot answer your question.  If you are referring to UML, that is a third Party add-on by DeBaat and you would post in his forum.  He does not get into the forums very often, he is in the Netherlands.  If you are referring to  another Plugin not sold in the SLP storefront  I cannot advise you.

     

    P.S. Make sure your site is backed up before doing any major version updates.

     

    Tagalong is Legacy and not sold separately any longer but check the versions to see if you are on a current version you may want to Purchase the Power Add-on.  Here is some info about what Legacy add-ons went where.

    Cici
    Keymaster

    Is this a clean ,new install or copied over from another database?  Do you have a Google API key?

    This is not a widely known issue, I have not been able to reproduce it.

    Someone has either turned that on before , added Javascript, used Forceload Javascript or has CSS overriding

     

    You need to Debug , if you need the developer here to troubleshoot you would need to go through Paid support option

    Here are some notes to get you  started and you should read Troubleshooting guide on how to do more

    What is shown when you use the Browser tools and inspect. You have CSS rules that are overriding. try clearing cache with Janitor or inspect your CSS rules. Enfold: Script  I do not know why it is showing _lpchecked=1…but it is written into your theme

    #searchForm

    <form id=”searchForm” class=”slp_search_form” action=”” onsubmit=”cslmap.searchLocations(); return false;” _lpchecked=”1″><div class=”slp_search_container”><div id=”address_search” class=”slp search_box”>                        <div id=”addy_in_address” class=”search_item”><label for=”addressInput” class=”text length_13″>Address / Zip</label><input class=”label_text length_13″ type=”text” id=”addressInput” name=”addressInput” size=”50″ value=””></div>                                                                <div class=”search_item”>            <div id=”addy_in_radius”><label for=”radiusSelect” class=”text length_6″>Within</label><select id=”radiusSelect”><option value=”10″>10 miles</option><option value=”25″>25 miles</option><option value=”50″ selected=”selected”>50 miles</option><option value=”100″>100 miles</option></select></div>            <div id=”radius_in_submit”><input type=”submit” class=”slp_ui_button” value=”Find Locations” id=”addressSubmit”></div>        </div>                    </div></div></form>

    in reply to: jQuery Callback / event when displaying results #44967
    Cici
    Keymaster

    You can disable initial directory or have results only after search under Experience/Results if you have the Experience add-on.

    If your configuration or server is not responding fast enough I am not sure there is anything SLP will be able to do.

    See additional information for shortcodes  in documentation

     

    Please read posting guidelines

    You have not shown your screenshot or provided us with enough information to assist you. what version of SLP are you using , what version of WP , what version or add-ons, what is your site url, php?    version php, there are numerous articles from the developer and author  about information technology  improving your site, boosting server,  configuration etc,

     

    see the side menu under INFO and NEWS

     

     

    in reply to: Enhanced results #44966
    Cici
    Keymaster

    Either roll back SLP to an earlier version  https://docs.storelocatorplus.com/blog/q-where-can-i-find-an-earlier-version-of-the-core-slp-plugin/

     

    or upgrade to Experience Add-on.

     

    Enhanced results is a legacy add-on and is no longer supported.  See announcements in INFO and news

    in reply to: Hide map until search #44965
    Cici
    Keymaster

    P.S. I cannot log into your site url, assume it is a dev site, therefore , I cannot nspect your page to see what else you may have going on. If its a theme conflict or if youa re not using the best plugin style for your site

    If you need Login support that is a paid support function. 

    in reply to: Hide map until search #44964
    Cici
    Keymaster

    I have tried out various Plug in styles. The hide Map also works with Blank , Beside Myself, Big Map, etc etc,

    In fact pretty much all of the Plugin styles that are NOT part of the Gallery style.

     

    Change Plugin style to one of those Mentioned and then press save changes and refresh your page.

     

    Doesn’t that work?  If it doesn’t I am not sure what you are experienceing…Is this an older domain that you just updated or are you trying this out on a new domain?

    in reply to: API Not Working with this plugin version #44960
    Cici
    Keymaster

    Please read posting guidelines, we need a screenshot preferably of your plugin environmnet and  a site URL. Did you check to see if you have checked that  the Google Maps API in our plugin are turned off.

    https://docs.storelocatorplus.com/blog/google-server-key/

     

    https://docs.storelocatorplus.com/blog/general-settings/

    This has not been reported as an issue and there are quite a few (over 20,000) sites using SLP.

    in reply to: Reports Not Exporting to CSV #44959
    Cici
    Keymaster

    Ive mentioned it to him, I will remind him. Hes been working on two big projects that have monopolized his time.

     

    Cici
    Keymaster

    Have you  EVER had a legacy Enhanced * add on or CSS before? Other than SLP base plugin? Install Janitor and see if Enhanced Map / Search / Results show up on any of the settings page.

    in reply to: Can't deactivate plugin (trying to upgrade) #44957
    Cici
    Keymaster

    We posted about the ProPack needing to be updated manually from your account back in July  and also  in answers in forums and also in the Docs site.  Please make sure you always back up your site before upgrading things, and check the release details of each version iteration, that should help avoid any future problems.  When posting please be sure to provide the posting guidelines info

     

    Thanks for letting us know you figured it out

     

    in reply to: Access to admin menu gone #44956
    Cici
    Keymaster

    Thank Goodness you BACK UP your SITE

    So many people do not back up and then start pushing buttons, and I don’t mean mine.  although that happens as well, I must be getting old.

    Pages : Both ProPack and Pages are Legacy and as you know are included in Power.  You know we have been advising that eventually those legacy add-ons wont work so you either will have to make hard choice of not updating SLP or buying Power…or you might be interested in the new My SLP offerings.  (See docs)

    I know the last update of Pro PAck still works but I have no idea if  Pages is going to continue to work  nor the capabilities. I will shoot Lance a message and he can answer when he gets a chance.

     

    in reply to: Store Locator not locating #44955
    Cici
    Keymaster

    Please read the posting guidelines and provide your Plugin environment, a screenshot is best. You reference for a shortcode and I am not sure what that is for did someone try to add it in CSS?  Do you have any add-ons? What are the versions?  what version SLP?  The WP version doesnt really help us to help you, it is a small piece of the info needed

    You have a bazillion fatal errors on your site.  That is your theme and/or site configuration, in other words it isn’t something we can fix from here.

    JQMIGRATE: Migrate is installed, version 1.4.1

    https://heirloomtraditionspaint.com/wp-content/uploads/pp/static/1485958240_style.css Failed to load resource: the server responded with a status of 404 (Not Found)

    https://heirloomtraditionspaint.com/wp-content/uploads/pp/static/1485958240_script.js Failed to load resource: the server responded with a status of 404 (Not Found)

    https://heirloomtraditionspaint.com/wp-content/uploads/pp/static/1485958240_retina.css Failed to load resource: the server responded with a status of 404 (Not Found)

    2https://heirloomtraditionspaint.com/wp-content/uploads/pp/static/1485958240_style.css Failed to load resource: the server responded with a status of 404 (Not Found)

    https://heirloomtraditionspaint.com/wp-content/uploads/pp/static/1485958240_retina.css Failed to load resource: the server responded with a status of 404 (Not Found)

     

    in reply to: Export locations for new site #44912
    Cici
    Keymaster

    @ Sandra   ProPack is compatible with SLP 4.7.4. If all you want to do is export your data you do not need the Power add-on which includes 5 separate add-on  features and updated and improved functionality.   There is also a 30 day money back guarantee.   The author and developer has spent many hours improving the plugin and functions. Updating 20 different add-ons was not cost effective. The announcement in Dec 2015 explained the reason for letting the legacy add-ons stand on their own and to not be updated other than for security patches.  The objective is to  decrease the overhead impact on your system as well as the SLP system.

    See FAQ for more info.

     

    @ Elizabeth, aka timothy…Is there something you are asking ? You are  glomming on this particular post  but I do not see a question . Are you and Sandra working together on a project?  You have posted in the past and have had your questions answered expediently.  If you have a question, please post a separate forum question and we will try to help you.

    in reply to: Hide map until search #44910
    Cici
    Keymaster

    I have tried various views, the plug in style I switched to was Default WP 2015 and then I switched to Hidden results, but the gallery styles do show the map. I suggest checking which plugin style you are utilizing and report back.  Thanks

Viewing 25 posts - 1,851 through 1,875 (of 2,688 total)