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First post your Plugin environment, I cannot assist you without more info. Make sure you are using latest versions of SLP and the add-ons. See versions
If you have older Legacy add-ons , such as Enhanced results or Enhanced Search. check to see if they are compatible with the version of SLP you are using. They will not work with SLP version 4.7.6 or above.
…again please follow the posting guidlines and provide information so I can better assist you.
About the directions etc. That is coming from Google, not SLP. If you have location sensor turned on but do not have an https, ssl certified csite, then Google will ignore the request to sense your location. If you are searching from where you are sitting, then the directions re goign to use your IP address. See https://docs.storelocatorplus.com/blog/q-even-when-i-have-the-location-sensor-turned-on-the-results-seem-to-go-to-the-center-of-the-country-why-is-that/
As far as Mexico, Google will only geocode best it can depending on the address information you have in SLP. If you are using the US map domain, since most of your locations appear to be in the US, then Google is going to look for a matching address in US. There are ways you can work around that.
Be as specific as possible and use something other then Google to verify the long/lat…if it is way off then edit the Long lat fields in the Manage Locations address, location (long lat)
https://docs.storelocatorplus.com/blog/geocoding-errors/
You may also want to review:
https://docs.storelocatorplus.com/blog/featuring-locations-top-of-results-and-highlighting/
As far as Multiple APIS, use the Debugger. I cannot do that on your site, that would take a long time for me to try and look at every single plugin you might have installed on your site. Check your theme.
See Troubleshooting page for guidance.
Emile, Lance and I are looking at your files and have answered via email with the email from Andrew
As mentioned you have a column header sl_id with no data in that column. If importing in fresh install where there is no sl_id that column should be deleted. Second, you have incomplete addresses which will not geocode.
Next, try importing the CSV file into google sheets, cleaning them up there and then saving as csv file from Google sheets. You also can absolutely have more then one category assigned per location, you should not be adding them same location on separate row or you will have two separate data entries, instead keep in same row and in the categories column , in the cell, just separate the categories with a comma. (If you are not trying to import parent child)
All of this info can be referred to in the documentation , I provided you the links above. The instructions regarding the sl_id and duplicating is very specific.
Additional info on how to import categories.
https://docs.storelocatorplus.com/blog/additional-import-data-field-headers/
FURTHER documentation and information that you should review , it is specific to what you are doing , moving or importing data, exporting from old and importing to a new site
https://docs.storelocatorplus.com/blog/tables-and-category-data-system/
You were helped by the developer, and this is a much more advanced topic then what is considered regular support in this forum. I will post the developers answer here for you so that we can close out this support post.
“You are asking for help in hacking the production code of Store Locator Plus, so yes, this is ….outside of normal support channels. …. For Premier Members we do give some latitude on what we answer and helping “bend the product”. I’ll take a look at the code in question but keep in mind that when you change this you will NOT be able to perform updates of the Power add on in the future and that there may be versions of the base plugin that will not be compatible with the current 4.7.6 release of Power. You’ll need to decide if you want to take this on.
Also , since you know about Permalinks, you also know you will need to flush the entire permalinks table every time you update, change, or delete a category. You’ll also risk having issues with caching plugins and web crawlers if you do not flush the permalinks table every time you update locations in a way that impacts categories in any way (add a location to a category, remove one from a category, etc.). Since Permalinks are cached and they impact the entire site this flush and rebuilding of the index can be a major performance impact on the site during the time the rebuild is going on…
(continuance of Lances explanation for others who may be curious about a feature or customization build….)
“Those two lines you cited have nothing to do with the permalink URL.
Those settings are based on the custom page type we use to register locations with WordPress. In fact we should probably change those lines to use the SLPlus::locationPostType constant but since it is not broken, not reason to modify it.
The SLPPower_Pages class in SLPPower_Pages.php is what determines the permalink structure via the modify_storepage_attributes method. You can set it to any fixed string using the Pages admin tab “Permalink Starts With” setting.
This is hooked to Store Locator Plus via the SLP slp_storepage_attributes filter. That filter changes the page attributes registered to WordPress core when the SLPlus::locationPostType (store_page) custom page type is registered. It does this by modifying the page attributes array.
This changes the permalink in WordPress by changing the page attributes before it is registered to WordPress core with the register_post_type() function. That function is part of WordPress core and sets up custom page types and determines how they interact with the rest of the WordPress architecture.
What you are asking is to change a core attribute of a registered WordPress post type on a per-page basis. You CANNOT do this by manipulating the register_post_type attribute array. The proper way to handle this is by intercepting the rewrite rules built into WordPress OR by going “higher up the chain” and creating your own URL rewrite rules either via Apache mod_rewrite or the equivalent in other web servers such as nginx.
Getting into how to modify the WordPress Permalink interfaces or how to configure and modify the web server rewrite rules is out of the scope of support for Store Locator Plus. It is possible but it is an extensive topic that requires in-depth coding knowledge and is an entire instructional lesson in-and-of-itself.
You need to be looking outside of the Store Locator Plus application stack and start looking at building your own plugin with Permalink interfaces. Without spending a day or two digging into this I can only come up with some theory on architecture options. I’d start by using the custom taxonomy for Store Locator Plus registered as SLPlus::locationPostType and use WP Core functions to query for all categories registered to that post type. Then run through that array and register permalinks for all those post types and link directly to the WordPress URL for displaying that category list. By doing this you can let the WordPress theme take over from there and avoid building custom pages in code and let the WordPress template system handle it.
This is not a feature built into Store Locator Plus by default and I strongly advise either crafting your own plugin to do this or hiring us to lay out the customization and make it a standard product. In essence we’d be doing the same thing but extending an existing plugin to provide that code.
To give you an idea on cost, this is likely a 3 or 4 code-day project with a $1500-$2000 budge”
SLP is on 4.7.7. try updating, as far as you csv file.
See the developers release notes about 4.7.7
https://www.storelocatorplus.com/store-locator-plus-4-7-7-released/
If you have been using the SLP for quite a while, I assume you have locations that have a unique sl_id. You MUST have the sl_id header column with the correct sl_id for the extended options, such as Contact extender to work properly . Please refer to these pages in documentation:
https://docs.storelocatorplus.com/blog/additional-import-data-field-headers/
https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/
As far as only importing 30 rows…..Your PHP version is outdated and upgrading or asking your host to update makes a difference . WP recommends version 7. They even have a little blurb that you can send to your HOST provider. If you are shared host such as Go Daddy you are going to have issues and it is not something that SLP can rectify.
.
https://docs.storelocatorplus.com/blog/troubleshooting-large-scale-exports/
Yes if you have an expired subscription then those funtions if they have been added after or updated since you let your subscription laps, they will not work properly.
You would need to re-purchase the Premier subscription. (Or pay for any back months due). It is only sold now on a yearly (annual) subscription so you dont have to bother with seeing monthly renewals. See what is outlined in the Product description.
“..These added features will NOT go away if your subscription is cancelled but you will not be able to update newer versions if you do not have an active subscription.”……”The Premier add-on includes current and new development to be released over the course of your subscription. UPGRADING to a new version of your Premier add-on pack requires an active subscription. ”
So that could be your answer as to why there is an error with the google autocomplete
I cannot find any subscriptions for you or your client name so I couldn’t tell you how much the reactivation fee would be . If someone passed it on to you, I have no record of that.
You would need to find that order number and send it to the Contact us at support to find out how much it would cost for you to reavtivate it. I can only see the Power and Experience and some third party add-ons purchased last fall, nothing previous
Do you have a Premier account? You entered an id into Premier but if you do not have a Premier subscription that should not be entered. The screenshot of the markers does not really show me anything. I am not familiar with Oklahoma.
Google Autocomplete is a Premier feature. I do not see you as having bought Premier subscription.
Have you written in some special code, CSS, another plugin , or have in your theme somewhere that is also using google map api with any sort of location geocoding to load?
Do you have an old legacy add-on that hasn’t cleared or been deleted? You can use Janitor to find any Legacy add-on settings.
As far as sharing credentials. we do not log into Dev sites on the forum, that is a paid support function. If you need the developer to troubleshoot and log into your site there is an option for that.
I noticed the way you have that site set up that you are using categories as areas of the country. Why arent you using the Territories feature in Premier or the Directory Builder feature in Power?
You should also check out the troubleshooting guides we have on line here and here.
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I believe I answered your question.
https://docs.storelocatorplus.com/blog/seo-pages/
The [storepage] shortcode works for STORE Pages only. It allows any field from the base Store Locator Plus locations table to be output on the page. You must specify a field to output by using the field attribute. For example [storepage field=”sl_store”].
As far as “HardCODE” a permalink, my understanding of how the permalink works (link I provided you to the WordPress permalinks section), you can do that if you follow their instructions and the SEO Pages instructions.
P.S. Premier customers are answered first in the Premier forums by the developer, schedule permitting. If you cannot find the answer in the WP support about permalinks or SLP documentation and/or you are not sure about how to code for your particular specifications, I am afraid I cannot help you in this particular forum. The SLP forum is for general questions. Most answers are in the documentation or in the You Tube tutorials. Otherwise, if you need one- on- one help from the developer sooner then you may wish to opt for PAID SUPPORT.
No Locations Found is a label and can be changed with Experience add -on
see docs site here.
https://docs.storelocatorplus.com/blog/no-results-found-label/
1) The SLP Developer has created customization products for quite a few customers using the DIVI theme,
Please look at the Plugin style list which you can find under the SLP base Plugin /experience/view
https://docs.storelocatorplus.com/blog/featuring-locations-top-of-results-and-highlighting/
2) Hide the Map, available with the Experience Add-on
3) Customizing and changing layouts for results, search, and or the map isalso done with the Experience add-on
4) Hierarchy of categories can be done with the Categorization functionality in the Power add-on
https://docs.storelocatorplus.com/products-and-services/
5) ranking categories is also done with Power add-on
6) CSS styling is done with the Experience add-on
A better value to include these features and to access additional array of plugin styling options, the Premier subscription is your best bet
If you need a customized site or a WordPress specialist to assist you please send an email to Paid customization or refer to our Cybersprocket division.
See What to Buy on main site and /or additional info under FAQ in documentation
https://docs.storelocatorplus.com/blog/most-common-what-should-i-buy-questions/
This is what is meant by Plugin environment
https://docs.storelocatorplus.com/blog/info-tab-plugin-environment/
You can refer to the old docs site with the Roles and capabilities and User Managed Locations info here
https://wp.storelocatorplus.com/support/advanced-topics/roles-and-capabilities/
Beyond that, you would need to ask your questions in the Third Party DeBaats forums
You only need a Google MAP API key if your site domain is not grandfathered , pre-June 22 2016. I only see a warning, that indicates perhaps you had the site domain before that date. But I do see failures at that url, understand its a dev site, so I really cant help yopu with that,those need to be addressed by you.
InvalidValueError: not an instance of HTMLInputElement
_.jb @ js:33
http://dev.diamondchain.com/locations/?wc-ajax=get_refreshed_fragments Failed to load resource: the server responded with a status of 500 (Internal Server Error)
As far as what you are doing wrong I cannot tell. Please follow the instructions if you are trying to obtain a Google Map API key
https://docs.storelocatorplus.com/blog/google-server-key/
In the future please provide your Plugin environment as requested in the Posting guidelines.
You can check the Troubleshooting section in documentation , or our Youtube channel for assistance.
SLP 4.7.7 was released today. That may be your issue but I am not sure.
https://www.storelocatorplus.com/store-locator-plus-4-7-7-released/
Or did you jump versions of SLP from 4.5 to 4.7??
Is your other install on a different host or perhaps on PHP version higher then 5.6?
The WP guidelines recommends PHP 7.o
https://wordpress.org/about/requirements/
the author of SLP has been notified in case this is a PHP compatibility issue, something similar happened another time WordPress released versions and SLP folllowed suit with updates. At that time people using PHP 5.2 or 5.4 were getting a white screen.
There will be a patch but it is recommended that you contact your host see (and WP has some good recommendations as to who to use) see the WordPress guidance:.
Note: If you are in a legacy environment where you only have older PHP or MySQL versions, WordPress also works with PHP 5.2.4+ and MySQL 5.0+, but these versions have reached official End Of Life and as such may expose your site to security vulnerabilities.
Ask for it
Here’s a letter you can send to your host; copy and paste!
I’m interested in running the open-source WordPress <https://wordpress.org/> web software and I was wondering if my account supported the following:
- PHP 7 or greater
- MySQL 5.6 or greater OR MariaDB 10.0 or greater
- The mod_rewrite Apache module
- HTTPS support
Thanks!
Not required, but recommended for better security
Hosting is more secure when PHP applications, like WordPress, are run using your account’s username instead of the server’s default shared username. Ask your potential host what steps they take to ensure the security of your account.
recommendation is PhP 7.0
https://wordpress.org/about/requirements/
How to change Permalinks , first you cannot have a conditional”ifset” or shortcode reference in a permalink. You can read about changing permalinks and how to customize them in WordPress
https://codex.wordpress.org/Settings_Permalinks_Screen
I will ask Lance to take a look and explain. I think you are right, because the shortcodes and the element field names are based on what is in your location manager. But he might be able to give you a better answer, he is the developer.
Tutorial here.
Ignore the part that references Tagalong. That was the legacy add-on. The settings are under the Categories panel if you have downloaded and activated the Power add-on/Docs site for single parent and Hierarchy settings
For results use the field slug. Using Extended Data Manager you can determine if its Boolean or text. You can manage which fields are shown, hidden, their data types, and other attributes of extended location data element via the Manage Extended Data Elements group under the General / Data tab.
https://docs.storelocatorplus.com/blog/extended-data-manager/
https://docs.storelocatorplus.com/blog/data-fields-to-display-in-results/
Since I do not know what versions you have , (Please always post your plugin environment per the Posting guidelines. Your plugin environment is under the INFO tab in WP SLP)
Download the 4.7.6 versions from your SLP account
Please refer to the Documentation on How to manually update SLP and add-ons
https://docs.storelocatorplus.com/blog/upgrading-store-locator-plus/
yes, but I am questioning where are you pulling in the image or icon from, is it an html path?
Since I am not sure what versions or what your plugin environment is I can only refer you to some info. The developer can look into your specific question but he will request your Plugin environment (see posting guidelines)
What you are describing would pull from your own database or an icon set I assume that you want to link in.
You can Refer to some detailed info (this is old documentation site so you may not recognize some of the references)
https://wp.storelocatorplus.com/documentation/store-locator-plus/user-experience/results/results-layout/For instance for your conditional formatting
ifset=”
” Will only output the specified option if the noted field contains a value.
Example:
[slp_location web_link wrap website]
[slp_option label_website ifset web_link]
[ html closing_anchor ifset web_link ]The Experience add-on allows you to change the layouts and add css
The search or find locations button is not an href link. It is a snippet of code with shortcodes. I am not a SW developer either. The Experience add-on allows you to change the search bar layout, results layout,map and do css.
https://docs.storelocatorplus.com/blog/search-layout-shortcodes-and-attributes/