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Experience Add-on.
See the documentation under FAQ, this page explains the conversions
If you are going to purchase both Experience and Power add-on your best option is to become a premier subscriber. You will also have first tier support and new features
Could you please provide an update to this forum as the developer has been troubleshooting your site and has been inc correspondence with you about this. Basically whomever migrated your site over had some errors or the plugin you used to do this had a bug and renamed the database table, per LAnce excerpts redacted so tihers do not see your info
“you’ll note that the table prefix is NOT in proper case format.
xXxxttt is NOT the same thing as XxXxTtt
This indicates that whatever made this change was likely
done on a Windows box and the data then uploaded to a Linux box.
So , how to fix this…
You’ll need to look through the entire WordPress database for the live
site and replace all incorrect occurrences of “…………j”
with “……….” in all meta tables.
Whomever did this process incorrectly the first time should know how
to manage this replacement.
You can try WordPress CLI and do search-replace but I really wouldn’t
chance that on a live database. Here is another reason you need to
ask 1-And-1 (which I abandoned years ago for service quality issues,
BTW) to provide you with an easy way to replicate this to a staging
site and test your “patching skills” before trying to fix this on a
live system.
The other option is to export all of your location data , update it
with proper category assignments in the CSV file by hand, delete the
locator table and tagalong tables (Janitor add on can help with that),
and re-import the CSV file.
I’d also spend a few minutes figuring out how that data table name got
corrupted in the first place. That didn’t just magically happen and
our tool(s) do nothing to assign those names; The SLP add ons simply ask
WordPress “hey, what prefix are we using?” and goes with that. We
don’t make our own for any database operations; never have.”As Lance has been working with you one on one I would like to close this because too many people are glomming onto others posts and they do not all have the same issues and it is becoming confusing to readers and support to answer these issues
This post that you glommed onto was from SEP 2014,m there have been hundreds of updates to WPML, SLP and WP since then.
Therefore, could you please follow the posting guidelines and provide your Plugin environment as noted in the READ this before POSTING.
The Translation team information will show you what exactly has been translated and which fields etc for which langugae. That info is part of the base plugin, you are talking about the back end or the front end?
As far as the names address etc, that is the front end in the example you are referencing.
You either want to use a translator plugin or the Google interface in SLP by selecting the language you want to use. Under the SLP SETTINGS/MAP tab scroll down to FUNCTIONALITY under the MAP functionality select LANGUAGE you want the map info to show up . There are about 30 or 40 languages under that setting. For instance when I select Spanish I see the states and the united states in Spanish already translated, but my Find Locations Buttons and the SLP buttons are not translated. To Translate those I would use my Experience add-on as shown I translated the Find Locations and radius button to Spanish, my RESULTS are in English because they are in the US and that is the actual name of the location and should not be translated. Just as if you are visiting another country they do not show you a store or location in your language but in the language where it is actually located. Therefore if your Location is in Spain, enter it in Spanish as it is known by.
I hope this sheds some light on your question.
See attached.
Here are the topics in our Docs site depending on what you are asking for
https://docs.storelocatorplus.com/blog/using-language-files-to-help-wpml-with-gettext/
https://docs.storelocatorplus.com/blog/countries-and-languages/
You can use Tags and Categories together . I just tested it and added under Settings/search the radio button (same as checkbox) for the list of tags. You would want to set the Search Form Tag Input as radio button and “Add All To Tags Dropdown”
I also have the category drop down and get the combo when I search. Excuse the formatting, I did not reformat my style the way you would want yours to look
To change the locator appearance requires the Experience add-on.
If that is not sufficient the developer could talk to you about a customized solution (requires Premier). Send an email to support with an example of a site url that you want to see.
Additional formatting and styles do exist in Premier. it works the same way, allows for a this and that combination, allows for a Single/Parent.
See the video
If you mean after you click you need to check your results radius settings. You want to disable initial directory. Not sure if I understand your question. You only want the locations to show for the state or city they searched in results. Disable initial directory, set default radius higher.
They can search by city or state or country but all 3 together will confuse the logic of the system . That is why the city also shows the state with it, you cannot have them select a city and a state that does not belong to the city associated with it in your locations database.
You might want to deploy the widget tool so behind the scenes they are redirected to a map page with only that State or Country criteria. More info in docs site
Additional Auto guess features are built into the premier add-on
Under city setting is correct, use drop down address input or discrete.
Under State use dropdown discrete
Under country use dropdown discrete
Make sure you click the green save box on upper right of your page and when you check the site url, refresh your page
You want Parent/child hierarchy but you also want a mix and match of unlike categories?
Review the Premier subscription info to see if that table data hierarchy will solve their needs.
https://docs.storelocatorplus.com/blog/putting-results-in-a-table-format/
Additional features for Categories with built-in complex logic for parent /child drop-downs to be displayed in your search form are available only with the Premier subscription. A tutorial video on the SLP YouTube Channel is available for this additional feature with premier.
If you mean when a visitor visits your site, that is still WPML or similar platform add-on.
See
https://docs.storelocatorplus.com/blog/using-store-locator-plus-on-multilingual-sites/
and also for more info.
https://docs.storelocatorplus.com/blog/countries-and-languages/
There are a variety of styles available to you under the Settings/View tab. If there are none that fit what you would like to see exactly or that you need to work with your theme, you can use CSS to change line items, fonts colors etc. Basic knowledge of html is required. You may also use the Experience Add-on to change the locator layout .
To change the Search form Style see docs page here. ( I think that is what you are looking for if you want it on the click here to search) .
To change the RESULTS settings and appearance see the docs page here.
If you need a customized solution or additional features and functionality, that would be under the venue of the Premier Subscription which also provides you with dibs on customized layouts, Gallery plugin styles would be created for you when the developer adds more content or has free time to add styles.
Krista, Looking back at your previous topics. You are a web designer/developer and are using the add ons but have not purchased the SLP multi site license as a Premier subscriber. You also have errors on your site that are not from SLP. Nonetheless , you can write to support about a refund, (they will have to clear it through the developer who may have additional questions for you)
Please, Start a New post and follow the posting guidelines, i.e. your Plugin environment, etc. I was out for a week for my mothers funeral and I do not know where you are at or which question you are now asking but the topic title that your add-ons will not activate is no longer applicable correct?
Please note that Email questions and forum posts can take up to a week to see a response here. We do not have full time support staff to answer all the questions and your questions keep changing so , to be fair you asked the new question only 2 days ago.
So If you could start a new post it would help.
Please read the Posting guidelines and provide the required information.
A lot of things can effect location sensor including the security of your site. If you had ProPack (it is a LEGACY add-on and no longer supported) and updated SLP recently, ProPack would have been disabled and you either need to buy the Power add-on or roll back. See other forum posts on that subject or read the resolution in docs site
https://docs.storelocatorplus.com/blog/store-locator-plus-featured-add-ons-versus-legacy-add-ons/
@ Amanda,
Please provide the actual PAGE url where you have the search by whichever.
You should use one or the other not both. See the docs site about tags vs categories
For instance you can use the Parent child hierarchy in the taxonomy under the categories manager. If you are ranking under categories that will also effect which comes up when a search is being performed which comes up first.
Also search the Power Key word in the docs site menu or tags or categories to make sure you have the Locator Layout set up correctly. For instance
Troubleshooting is in our documentation.
https://docs.storelocatorplus.com/blog/search-and-results-not-loading/
Is this your current site or the old one because you are still getting the invalid Google API key warning,
util.js:220 Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-keyinspect your page with any browser by right clicking and using Inspect
Check to make sure ANY and all of your plugins or YOUR theme (Avada) are current including WooCommerce and using jquery 1.12 or higher
http://amantii.com/dealer-locator/
You do not have a secure site so Google will not allow the auto-location sensor (with Power add-on) where the visitor is located adn nearest to them. You need to look at the default radius again, perhaps when you switched to kilometers your settings needed to be changed.
When I searched on your site 29464 which is in SC and used 7500 km I saw locations in Canada and Europe.
if all your locations are in Canada and Europe , you may want to add instructions in the Search Box or use the Experience add-on to allow for discrete searches and/or a Widget drop down with the city or area to choose from by state, province or country.
See documentation for Search and Results
‘
It shouldn’t be automatically checked:
under Settings/MAP/Functionality There is a box that says Use scrollwheel to zoom…you want to make sure that is unchecked.
When posting in the forums please be sure to follow the Forum Posting Guidelines and provide the information (including your plugin environment) so that we can assist you.
P.S. Premier customers receive preference for, and can request specific styles and layouts and the developer will accommodate them on a first come first serve basis as his schedule allows.
If you are trying to change color scheme to override your theme or style that is CSS rules . You can add CSS rules under Settings/View/CSS
Results Layout is under Settings/Results/Appearance. With Experience Add-on you can change the way the results appear.
See the docs site.for Layout
There are also some tutorial videos that may help you
https://www.youtube.com/channel/UCJIMv63upz-qIaB5EcursyQ
Please provide your Plugin environment and other info required per the Posting Guidelines
We cannot help you without you providing the debug log. Instructions are Under Troubleshooting
Yes the Google API follows the IP address and you will need a new one . See getting started and more info about transfers under FAQ
View is the Plugin Style, under Gallery there are a bunch, you can still access the others if you have a directory available. The Locator Layout is so you can move things around but the Gallery Layout takes precedence and is a one click option, you also should see a CSS box where you can add your own tweaks to settings to work with your theme
By the way if you have both Experience and Power, you should look at getting Premier, there are styles that are only available to Premier and additional functionality and features not in any of the other add-ons. Support should be able to generate a coupon towards the sign up fee to alleviate the cost. If those purchases for EXP and POWER are more then 90 days but less then a year a coupon for a lesser credit , (but some sort of discount ) can probably be generated. Contact support if you want the Premier add-on and receive a coupon.
You Exported from an old site and imported to a new site? Did you read the Documentation explaining how to do that and about the sl_id etc (which you would not use on a new site because the id will not be the same.)
The link for the Maps API is to the Google Developer console and how to get the API. You need to put the key in the right box on SLP under General/Server/Google Developers Console/ Google Browser key (NOT Google Business license.)
Are you trying to find locations closest to the person (location sensor enabled) or do you have a specific search map area in mind (requires Experience add-on) where you would use the short code something like this.
[SLPLUS center_map_at=”Brisbane,Australia”]
If you still cant get what you need, after setting either your center map either under the settings /Map or on the Dealer page itself , then you need to use the debug log and use Troubleshooting to find out if another Plugin or your theme is preventing SLP from working correctly because I cannot recreate your issue.
if you need pro help from the developer to log into your site or another team support person to look into your specific situation there is an option to purchase the help at the level you need via the Paid support button
This isn’t a simple setting issue and you have something else going on that I cannot assess here.
Are you restricting using a referrer id from the Google MAP API,? When I look at your link it is definitely doing something weird and thus is not from the SLP plugin. Google MAP API will NOT work if you have that situation, (It is a known failure from Google Developer console)
If it isn’t that then you will need to follow debugging or other hints that are in the Troubleshooting guide to see if your theme or another plugin is causing a hiccup which will cause Locator to not work.
What are you referring to exactly when you say no categories no results, those are two different topics
Unless you have the Category manager set to show the categories in either a drop down menu or cascading it will not give you a choice to search by category.
In the documentation read Search using Category
Turn on a simple drop down menu or cascading parent category menu with automatically displayed/hidden child menus for users to filter location results by assigned categories.
Or you can use a shortcode to show categories only in your results on your WP page or Post, see documentation if you want to change results settings
Also make sure your radius is set high enough on initial search under Settings/Search. How search works documentation
What Settings do you have for Results after start up?
Have you set the categories to search with a drop down, cascading or other?
What style are you using do you want or have a legend? Do you have the category set to have an icon? If you are saying that you have No results found at all when searching in the correct zip code I need to know more, all I see is your test or dev site which doesn’t tell me much.
https://docs.storelocatorplus.com/blog/layout-shortcode-cheat-sheet/
Did you move Tables and categories from another site, see documentation about how the taxonomy and WP database works here
Power is now 4.7.11,.have you tried changing your radius? What are your settings under the Categories admin panel, I did not see a list of categories, did you remove the Power add-on or deactivate it recently from this site . I went to your site and cannot see anywhere to enter a categories dropdown.