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Viewing 25 posts - 1,576 through 1,600 (of 2,688 total)
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  • in reply to: Map doesn't work after switching to HTTPS / SSL #46528
    Cici
    Keymaster

    Google requires you to have a new google Map API, it considers the domain  https as a new site, other then that I cannot advise you because you have not provided the information requested under the POSTING GUIDELINES which would include your Plugin environment and site url.

    in reply to: Plugin seems to lack the flexibility I need. #46527
    Cici
    Keymaster

    Please provide your plugin environment which should show versions add-ons etc.

    If you use an inspect  browser tool you will see this fatal error message on the site.

    js?language=en&region=US&ver=4.8:96 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

     

    Apparently another one of your plugins or the theme is also using the Google Map API,

    Also you have your option set to options[map_region]:us

     

    in reply to: Show image initially #46526
    Cici
    Keymaster

    Update your versions to 4.8

    Under Settings MAP, select  Image until search, In the show Image box, add the url that points to the image from the media library in your WP, Choose one of the Plugin styles (scroll to see various styles, you may need to use a non gallery style)  under view to get the best results.

     

     

    in reply to: Can't tag new locations in 4.8 #46525
    Cici
    Keymaster

    Lance will post it when its ready , check  in the #talk-SLP Slack channel.

    in reply to: Can't tag new locations in 4.8 #46513
    Cici
    Keymaster

    Pete,

    Patch in Power beta 4.8.1 should fix this issue. If no other patches needed and the beta release passes testing, Power  4.8.1 will be released next week.  Thank you for identifying this issue

    in reply to: tagalong replacement options #46509
    Cici
    Keymaster

    I guess I wasn’t clear enough.  YES! IF you want to run with categories under the  version SLP 4.8 that works best with WP version 4.8 then you need POWER version 4.8.  Otherwise you can opt to downgrade your SLP to an old version that worked at the time you made your tagalong purchase whenever that was or just restore from your previous back-up. You have a back up of your site right?

    The change over was announced over the past 18 months.  No more support, updates, etc of  ANY old legacy add-ons. If you do not see them for sale on our site now, that means they were discontinued.

     

    .

    Cici
    Keymaster

    Yes importing and updating  and creating categories on the fly  is part of the Power add-on and it has been tested with version 4.8. I just double checked and imported a new location and new category, as well as imported in same file a new location with an existing category assigned. They imported correctly.

    What site did you export from?  Were you using an older Legacy add-on?

    https://docs.storelocatorplus.com/blog/q-we-are-developing-a-new-website-and-want-to-move-the-content-can-i-add-the-plug-in-data-we-already-have-into-the-new-website/

    If you imported to a new site the sl_id will not have been established , therefore that column is not needed unless you have duplicates in your database already established and have an assigned sl_id. then you want to make sure the sl_id matches before  updating them.

    There is a quirk in some data sets that will require you to re-arrange the header row (first row) of the export file.  Before importing your export file back in on your new site make sure you’ve checked that the headers have not shifted, that they have correct field names as things may have changed over time.  read about duplicate handling and the column header sl_id.

    in reply to: tagalong replacement options #46505
    Cici
    Keymaster

    No, there are no products under the WordPress SLP with monthly charges.  The SAAS MYSLP may be what you looked at.

    The WordPress Store Locator Plus Power add-on  is a one time purchase.

     

    in reply to: Setting to keep "country" from filling zip field? #46504
    Cici
    Keymaster

    Also make sure you have the discrete filter to  just be  Dropdown Discrete for the selector and assume you have set allow selector and address inPUT.  It is difficult to advise you based on the various questions we have seen in the past. But that is where the setting is

    in reply to: Setting to keep "country" from filling zip field? #46502
    Cici
    Keymaster

    Set it to none

    https://docs.storelocatorplus.com/blog/search-address-auto-complete-setting/

    Under the Settings/search.  There are often links and most often a side  info box next to  each setting in the back end of the SLP. Just hover over the settings if you do not see what they do.

     

    Cici
    Keymaster

    Please provide the info requested in Posting guidelines. We do not know which “latest versions” you are using.  See here for versions  Also a site url is helpful.

    in reply to: Search Layout and other fields gone #46500
    Cici
    Keymaster

    @ Simon Back up your site, especially save  your css to an accessible  directory folder.  The  update should not cause you to lose any data but we always recommend backing up your site before doing any major upgrades. see this informational post for more info on updating, changing sites etc. P.S. you can be added to the SLACK channel #talk-about-slp , when the developer is online working SLP or Myslp Saas  you can chat on that channel and ask any questions of the developer as well as here. He does not check these forums, he lets support do that but he is the guru, so check out the Slack channel. That is a bonus for being Premier customer

     

    @ Ferdinand

     

    Update to 4.8 is out, but you also changed your site from http to https. That equates to a new domain as far as Google is concerned, plus it is showing mixed content errors.  MORE INFO ON MIXED CONTENT

    Your site content is pulling some of the styling etc from http but you are trying to serve it over https. You mention you have Multi site, do you mean multisite network administration or just multisite?   Did you follow the WP best Practices and guidelines when updating your site?

    https://codex.wordpress.org/Moving_WordPress#Moving_WordPress_Multisite

    https://codex.wordpress.org/Multisite_Network_Administration

     

     

    Cici
    Keymaster

    1)) See under Center Map at under Settings/Map. In the box center map at just type in Boston MA

    2) check your map zoom levels.

    3) You can also add the shortcode on the locator page such as this [SLPLUS center_map_at="Boston ,MA" radius="50"]

    See my examples

    Under results check your settings do you want locations to display immediately or after search? (you may want the Experience add-on to fine tune or add more defined settings) See documentation for Experience add-on

    in reply to: Split: style and css #46480
    Cici
    Keymaster

    P.S. the developers news release about styles and updates and how to video. https://www.storelocatorplus.com/tweaking-the-locator-style/

     

    in reply to: tagalong replacement options #46475
    Cici
    Keymaster

    Documentation site Power add-on

     

    in reply to: Split: style and css #46473
    Cici
    Keymaster

    Assume you backed up your site prior to updating  and saved your css per instructions and WP best practices? They are in the WP options table.   You should have a child theme correct?

    in reply to: Can't tag new locations in 4.8 #46472
    Cici
    Keymaster

    Hi Pete,

    I tested it and you are correct. I have reported this to Lance. If he has any questions he will probably ask you on the SLACK channel

    in reply to: Search not appending Information/data #46461
    Cici
    Keymaster

    Please provide information requested in the Posting guidelines. Your site page url that has the SLP add-on. Without support cannot make a guess as to why your particular site is having an issue

    in reply to: State and Country Selections Won't work #46460
    Cici
    Keymaster

    Version 4.8 of SLP and the add-ons were released last week. Check the versions section anytime you arent sure. Deactivate your add-on and SLP plugins if they do not auto show

    Cici
    Keymaster

    Update to 4.8 has been released. This should fix the issue

    in reply to: IP Address Limitation #46451
    Cici
    Keymaster

    The initial  set-up fee for Premier is non-refundable since it provides the ability to download the add-ons which is then installed on your site. We had too many dishonest web designers buying it, using the add-ons for multiple clients (and we assume being paid a hefty fee for developing their customers sites)  and then cancelling it and keeping the downloads.

    We have a demo site but have been having issues with the Ninja plugin that developer demo sites. The demo site is built on top of the now-defunct Ninja Forms app called “Ninja Demo”.  The demo site therefore does not have the latest Premier features.

    in reply to: Location address view change not showing #46448
    Cici
    Keymaster

    Not all Plugin styles work with the base Plugin. The gallery style they have selected requires the Experience add-on to be activate. It is an advanced style

    https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

    in reply to: SLP JS Error #46447
    Cici
    Keymaster

    Update ypour SLP and EXP add-on to version 4.8 released this week to see if that helps with your issue

    in reply to: IP Address Limitation #46446
    Cici
    Keymaster

    The Ip address limiter was a customization and has been added to Premier .

    See functionality explanation here

     

    in reply to: GRAY MAP #46440
    Cici
    Keymaster

    Your site has a ton of errors, read the getting started guide.

    https://docs.storelocatorplus.com/blog/q-geocoding-stopped-working-suddenly-why/

     

    There are various reasons a grey map appears, conflict with themes, plug-ins or Ajax , JAVASCRIPT errors ( this may apply to your site see troubleshooting )

Viewing 25 posts - 1,576 through 1,600 (of 2,688 total)