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hi Paul
Using Janitor, I see my zoom is saved when I changed it and I do not have auto zoom (EXP add-on) activated and the setting did not seem to be reflected on my page. I am waiting to see if it is a cache issue or something else. When the developer has a chance he can take a look at it.
Did you change the zoom level recently? Or was it always set at 4?
Hi Paul,
The words “immediately show locations is no longer the lingo in current SLP version. there is a check box to show locations or not.
But that would not effect your map.I have reported the zoom issue to the developer.
Hi Boone,
Do you see the csv file in the media library? Check to see if your server is preventing the wp-cron.php from being triggered.
See the article in docs and let me know if that helpshttps://docs.storelocatorplus.com/blog/power-import-and-wpslp-4-9/
The screenshot, I have never seen the word PLAN before in any of the results on my site, I do not know if you are using another plugin or some theme that is adding the word PLAN and SATTeLITTE. Neither of those show up on my sites using SLP.
Here is an example of one of our Premier customers site. https://www.rhinoag.com/find-a-dealer/I do not see the word PLAN or Satellite anywhere.
To use Geolocation as mentioned you need the power add-on or Premier and your site needs to be https…i.e SSL cert.
You are using the basic SLP Plugin,. You can purchase any or all the add-ons or the premier subscription or you can opt to switch to the Professional level MYSLP.
Here is a customer site using MYSLP/Professional level
See under the SLP WordPress Products.
Good question. Not that I am aware of. WordPress cron is not exact, it executes the next time a visitor comes to your site.
Are you a Premier subscriber?
If you are you can check the CRON scheduler function as part of premier
https://docs.storelocatorplus.com/blog/viewing-wordpress-scheduled-events/
You would want to be careful about scheduling hourly imports if you are geocoding as well querying Google to geocode. they are charging Geocoding separately from just loading the mmaps.
You need a Google API key. Answered you in an email.
When you post in forums you must post the plugin environment which will show us your versions and the site url.
So that sites do not crash we have added an extra field with the SLP base plugin where you can not only add your Google API browser key, but if you wish to add referrer restrictions you will also need a Google geocoding key.
Google was allowing sites to continue working with maps etc for a while after they announced the changes but as of July 16 they are shutting down these options. You must get a Google API key and add billing account . Option, you can switch over to MYSLP. As we have already experienced Google will be increasing prices but they are not giving anyone a “free pass” (see pricing estimates and use their free transition tool to see how your site may be effected). it may take a little bit of time for them to catch up with all the sites, especially international, but be sure they will catch up. (info provided also in a separate email to you) . We can only say that it is not the Power add-on, but your need of an API key.
Please refer to the documentation and news feed about this important news. If yuu tried manually updating the power add-on , instead of using the auto update please refer to the developers news post
https://www.storelocatorplus.com/manually-updating-wordpress-plugins/
the docs was posted over a year ago, therefore it was any version after 4.9.
You should update to current version 4.9.18 ditto with the add-ons, you can see the latest versions under support/versionsIn the docs site see:
This Page also has a Youtube video to show you how to use the various Premier url controls
Select Hidden results under VIEW…I do not know what version of SLP you are using
Go to Settings/View
You will see a dropdown box Gallery style, go to that dropdpwn and see if you have the Hidden results layout available for you to select from. I have it on my site but I do not know if all the different CSS styles are available on newer versions. Some of the styles require one r more add-ons.
Alternatively you can write your own CSS that works best with your them if you have the experience add-on. Premier subscription provides even more and the developer might be able to add a gallery style for you if you are a Premier subscriber and if it does not require a lot if additional customization.
Power add-on contains the Location sensor (see docs).
Note:
You must have a secure site (https) for that feature to work with the Google API. For other browsers, such as Firefox, the user would need to “allow”
If the second part of your question is about not loading the pegman or street view then that is Premier subscription. With premier subscription there are a lot more map and results layouts available as well as other features.
https://docs.storelocatorplus.com/blog/hide-google-pegman-street-view/
I do not understand your second part of the question what plan view?.
You can change what type of map is displayed under the MAP settings but it is not going to change automatically depending on what type of device you are using. Just change it under Map settings and the site visitor would not be able to change it. I cannot see your attached image because it exceeds the size limits for posting in forum
Docs here
The front end, i.e what your site visitor sees , you can change layouts or appearances with the experience add-on.
More info about the additional features are in docs here
Do you have the Premier subscription id and plugin add-ons also on the staging site? That is a Premier feature so you need to have the Premier subscription id on both sites or it wont work.
We cannot help you without additional information. We do not control Google API returning wrong guesses. Maps searches, Google does. refer to the documentation. Please see Posting guidelines, we cannot see your screenshot as it exceeds size limits.
if they are consistently seeing this problem with Google returning incorrect info you can try the “show address guess or some other enhanced additional features in our add-ons or other plans. Additionally they can try putting more info in the search box asking people to add more info, such as street address or zip and state or city…Google has a better chance of finding the search query with more info
https://docs.storelocatorplus.com/blog/show-address-guess/
https://docs.storelocatorplus.com/blog/how-to-show-address-suggestion/
Hi Shaun,
Are you referring to the text and links under results that indicate “website” If so that was fixed with SLP 4.9.18. If you are referring to the back-end, you might want to refer to the News posts the developer wrote about the Manual vs auto updates process here.
is this your site?
https://gueriniusa.com/if so, you are receiving errors in the browser console that need to be addressed. It appears that there may be some other plug-ins or theme that are breaking There is also a no Google API key warnings on one of the pages.
If that isnt the site you are referring to, apologies, without your site url or additional information I can not help you troubleshoot. You can refer to the troubleshooting guide for additional suggestions.
I was just discussing this the other day with Lance and i could not recall who was having an issue with this in the past. he just discovered the problem recently and needs to notify WordPress about the bug.
Lance wrote an article about this, it has to do with manual updates and the order in which you are doing updates. He explains the issues in his news feed. I do not want to mis type his explanation , please click on the below link and advice on how to avoid the issue:
https://www.storelocatorplus.com/manually-updating-wordpress-plugins/
He also added a tutorial, but I noted the voice was missing. He will have to reshoot the tutorial
Hi Jay,
1) I do not know why some lat long were invalid. Did that site have another plug-in importing at the time or were they all added manually? With that many locations it could have been anything and/or Google depending on when they added locations. Or if they transferred from another site and/or had a bad csv file with inaccurate zip codes or location addresses. BBad zip codes are more common with international (go figure since google is based in US and many other countries use only 4 numbers for postal codes) All latitude/longitude is added by Google API and although they can mess up at times, for the most part they would not have a lot of inaccurate, invalid locations. looking at the site and just viewing locations in Texas, it looks to me as if someone just copied and pasted, some locations are all caps for instance
2) He is talking about scheduled imports from a url, that is an option with power add-on but is he suggesting overnight because he thinks there will be less traffic to the site? . First, I hope you would have a full back up of their site and I would not do that on a live production site. It is advisable to only be experimenting and doing updates to environments on a staging site first. What if something went wrong in the middle of the update,i.e if they do not have a dedicated server or lose connectivity and only half were loaded. For the SLP plugin , no you would not need to restore from a back-up. But you are mentioning deleting all accounts? What do they mean by all accounts?
certainly some customers have done that in the past, but again, as mentioned do it on a staging or dev site and only after exporting all locations to a csv file.
P.S. I did notice one thing, may give you insight or not. I am guessing who ever set up the original site locations did it by importing from an excel file, did they ever have an add-on that did that? The reason i ask, if you search for 01886, which I know is the zip code for Westford MA, the results are returned correctly but they actually show the leading zero is dropped…the results are showing 1886. This is an improper formatting of a number and I used to see that a lot if converting an excel file to a csv file, it was converted as a number not text. So there is a good chance that there was some formatting issues that would have given back an invalid geocode or location
Hi Jay
I visited the site, I typed in the word Atlanta and three locations were returned all in Atlanta. I typed in GA, three different locations appeared all in Georgia. I even tried incognito and it still returned correctly, and random zip codes seemed to return correctly.
If I type in nothing and just select find locations there are texas locations in results, assume you have your center map at or home default as texas?
If you do need to mass import to correct locations there are a couple of ways I would do it, but it requires the Power add-on.
You can export the SLP locations (as a csv file) then update the csv file, correct the lat/long or delete the locations that have the wrong lat long and let Goofle geocode them again.
You can then re-import. But be Careful, I would select to skip geocoding on the re-import or to Not duplicate or your API count towards geocoding will take a hit. (read the numerous news articles about Google APi , geocoding tools, and pricing )
Also note, when you export the csv file, you will see a column called sl_id. It is a specific number that is associated with the specific location entry in your database.
See docs site for more info.
Hi, we do not develop apps to work with Alexa. Interesting concept though
To modify layouts and add css you need the experience add-on.
If you want to write your own code, note that SLP base plug-in is open source and if you are a coder, programmer you should be able to find the strings to change by viewing the read me text. You can check out the documentation for Attributes , that might help you.
Hello Mike, it looks like you have resolved the error on the production site at least. Did you find what the issue was? Was it a migration issue or a url path or javascript or other plugin or theme conflict?.
Note in the article, I suggest how to override the google icon, but the gist is the same, manually adjusting each locations lat/long just enough for all three markers to show up. If that does not work for you, only other suggestion is cluster map markers.
Stefan
When posting in the forums please follow posting guidelines and provide info to assist you.
If I understand your question correctly, you have three offices that share the same address, as if they were ‘suites” in the same space. Google returns the latitude and longitude and with the SLP plugin, drops a pin (map marker) on that address on the map. Now here is where perhaps I need clarification. Are you saying the Map marker “info bubble” only shows the more recent bubble? or are you saying the results under the map are not displaying correctly? or are you only concerned with the pin?
Here are some suggestions depending on what you need the map or results display to look like.
One suggestion to try: manually adjust the lat long for each office by a small degree so that the pins will show close to each other but not on top of each other, 2) or you can use Cluster map Markers which will show that there are three locations for that one address. When the cluster is clicked on it should zoom in and open up the area to show the results. Cluster map markers is part of the premier add-on for WPSLP or part of the Enterprise level if you switch to MYSLP.com
Here is an article to help you with the first suggestion, i.e manually changing the lat /long
Location positionAnother option that might help you would be to have featured or ranked locations, (Experience add-on) but if you do not have a preference over which result displays first that wont work or Custom map markers per location.
Other suggestions under What to BuyYou might be able to change the front end yourself if you are familiar with source codes, HTML, CSS etc. but the built in feature exists only in Experience add-on at this time.
Are you using Smush it? A few users reported that Smush it broke areas of the back end of SLP admin panel because of the way it was compressing.
f you could provide a screenshot of your plugin environment or if you could use the Debugger in WP to find any conflicts and post the debug log that would be helpful.
Do you have a Google APi key? Google had a drop dead date of yesterday to add a Google API key and biling account. That shouldnt break the back end unless you added Protocol referrer restriction and then forgot to also obtain a geocoding key. We have published quite a few articles and documentation about that subject.
https://docs.storelocatorplus.com/blog/google-geocoding-browser-keys/
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