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Viewing 25 posts - 901 through 925 (of 2,682 total)
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  • in reply to: Location Sensor finds, then relocates elsewhere? #57410
    Cici
    Keymaster

    Ok, so now I have shut off my Premier and experience, I changed ,y Plugin style to be’ Metropolis”, I have radius behavior as always use now. I have my center map at US. Now the map loads correctly showing me results around me but then a second or two later the results are not shown and I am getting a different message

    the one thing i see that we both have in common and that is the Console browser warning from Google about deprecating the SSL certificate at M70. I have been seeing that warning for a year now. The SSL certificates have been a big debate and a huge issue now for over
    a year. i am going to see if I can dig in further on this subject matter and also see if the developer has any idea of what might be going on. Thanks for trying the updates. they did fix the other zoom issue users were experiencing but the resetting when using Location senor was not an issue for that user.

    Also I have another test site at my disposal that I will delve into when i can

    in reply to: Location Sensor finds, then relocates elsewhere? #57409
    Cici
    Keymaster

    Can you check off Do not show home marker? I am trying to recreate on my site and I think I may have recreated it. But I will have to dig in at your site to see if we have same settings . I also have Premier loaded

    in reply to: Location Sensor finds, then relocates elsewhere? #57408
    Cici
    Keymaster

    Hmm, I will take a look again. I am wondering if there is another plugin or theme that is in conflict.

    in reply to: SLP popularity contest #57407
    Cici
    Keymaster

    No problem, it is an interesting concept, like a Yelp approach. Not sure if there are other plugins that could be used in conjunction with the SLP or Power add-on. I will mention it to the devloper at some point to see if there is a work around or a way to build it

    in reply to: Initial View Resets #57400
    Cici
    Keymaster
    in reply to: location sensor zooms out #57399
    Cici
    Keymaster
    in reply to: Location Sensor finds, then relocates elsewhere? #57398
    Cici
    Keymaster

    Power updated should fix the zoom issue.

    See the News feed for other patches
    https://www.storelocatorplus.com/store-locator-plus-updates-and-patches/

    in reply to: Issue with initial zoom level #57397
    Cici
    Keymaster

    Paul, SLP and Power updates with patches have been published and available for download.

    Gave you a shout out in our news announcement

    https://www.storelocatorplus.com/store-locator-plus-updates-and-patches/

    in reply to: Links not working on plugin settings? #57396
    Cici
    Keymaster

    Under the cesar site you are still showing the warnings which will become  errors soon as soon as google catches up with all the sites using the MAPS javascript APIS. No more freebies

    .
    ALso it appears there is another plugin or theme also using the Google API. The message that says sensor not required is not coming from SLP and usually indicates to us that another plugin or the theme also has google MAPS built into the core somewhere:

    jquery.js?ver=1.12.4:4 [Deprecation] Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
    send @ jquery.js?ver=1.12.4:4
    util.js:223 Google Maps JavaScript API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
    Ww.j @ util.js:223
    util.js:223 Google Maps JavaScript API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required
    Ww.j @ util.js:223

    in reply to: SLP popularity contest #57395
    Cici
    Keymaster

    It is not an SLP feature.

    in reply to: location sensor zooms out #57393
    Cici
    Keymaster

    There is a fix for the zoom issue that is coming out in Power 4.9.19, this will be avilable within the next couple of days, check your Plugin for auto update or check the versions available next time you log into your WP site

    in reply to: Initial View Resets #57391
    Cici
    Keymaster

    UPDATE: Zoom issue is being fixed in Power 4.9.19 and SLP 4.9.19 should be published for consumption within a day or so. Please make sure you have backup of your site before updating any plugins.
    thx

    in reply to: Location Sensor finds, then relocates elsewhere? #57388
    Cici
    Keymaster

    Sorry Shaun,
    I thought I answered you, apparently I did not submit. Power version 4.9.19 will fix the zoom issue hopefully, i just tested it on my site after another customer told us zoom was not working correctly. just make sure you have location sensor turned on after you update.
    You are a Premier user so should be posting in Premier forum, that helps us with our answers, knowing you have certain settings available to you that others may not.

    . As far as the Google API. That is the way it always worked but mots people did not realize it until they had to transition and add a billing account. Google is coming down hard as they said they would for past few months.

    I did not see any errors under your console so you have the right google API libraries enabled now.

    in reply to: Grey map after update #57386
    Cici
    Keymaster

    Good to know. If you feel the support was useful could you leave me a fiver in the WPSLP directory here?

    It will put me in the good graces of the developer . I am not a coder or developer so there have been a lot of trial and errors on my end.

    What version of jquery are you being forced to use?  WP requires 1.12 min for some time now. And even that is too low according to the developers posting in the WP support forums.

    You are taking over an old site that someone else built and that is not an easy task. I think the child theme on that site must have been using outdated jquery or maybe had some customization.  There should  never be a situation when you have to use outdated jquery to get functionality back.  That theme developer needs to update or perhaps you can convince your client  to use a different theme if the orig. developer is not responsive or if it has been orphaned.

    Javascript best practices

    If your client needs CSS functionality specifically for WPSLP, you should have them buy Experience add-on.  If they need categories, import, export, , they need Power add-on.  The best value would  be the Premier subscription if they are going to want to manage the WPSLP themselves  (they would be responsible for their own API key and also the updates) or better yet IMO   swap over to MYSLP.

    Documentation home page shows the info for the two side by side.

    MYSLP does not have the SEO Pages functionality that is available with the power add-on but your customer wasnt using that add-on anyway from what I saw..

    With MYSLP, it is simply embed some script on the page and the locator updates are managed by SLP (and the Google API  is under MYSLP no need to worry about them)  It is a subscription base service . If  they need categories , special layouts,  or have a lot of locations they would need the Professional level plan.  It works with WP but also with Squarespave, Weebly, etc.

     

     

    in reply to: Issue with initial zoom level #57385
    Cici
    Keymaster

    Oh good, I was going to say the developer primarily works in Safarai, and I primarily test my settings with Chrome or Firefox and sometimes IE. The developer has a test suite that he can test against all browsers using browser stack when there is a major update. This was not a major update . he has a new version of SLP coming out as well. he said it didn’t have any effect on the Power zoom. Check the versions auto updates later , I have asked him when he will publish, the version will be .19 I think he will publish later today if no other issues are found during my testing

    in reply to: Grey map after update #57379
    Cici
    Keymaster

    It also looks like on the original site you had proPack as well..the old site with new version of SLP will n0t work you must delete Propack. That is a legacy add-on. You have append child errors on your original site, so  I am guessing that you have a child theme and perhaps it is trying to build using the CSS  template that used to be part of ProPack (?) but ProPack will not work with SLP version 4.9.xx and Power add-on does not contain  CSS options.

    Do you have the WPdebug on in the test site?  by inspecting it using a regular ol inspect site tool from the front end it appears to be on, or was on when I looked.  But I do see under  the AJAX headers for the  option map type./..nothing is set there.   It should show roadmap or satellite, or whichever you set in SLP under MAP settings.  If you cannot change it or if you do not see it  You can download Janitor for free and see what all the settings are.

    If you do you might want to use janitor to rest the options, something did not carry over correctly to your test site.

    Visit the Google server key post in docs that should help you get the right Google API key if that is an issue, but I looked at your test . with wordFence, make sure it is not blocking communication between SLP and Google browser

     

     

    in reply to: Issue with initial zoom level #57375
    Cici
    Keymaster

    Paul,
    The developer has Power in beta version. If you have a test site to try it on I can send you the zip file, or you can wait until it is published.

    I tested it and it seems to fix the zoom issue.

    in reply to: Issue with initial zoom level #57374
    Cici
    Keymaster

    I tested it on my test site and I concur. I have contacted the developer to tell him about the issue. I am wondering if it has anything to do with the way the location sensor is coded now to accomodate the people who do not have https (secure) sites. I do know he wrote some script to accommodate for those users. Hopefully there will be less and less sites that are http instead of https.

    Thanks again for all your help

    in reply to: Issue with initial zoom level #57373
    Cici
    Keymaster

    Got it, I have it on the developers radar. It will help him narrow down what may have changed. The zoom level isnt normally associated with Power, it is a function of the base SLP so that is good info. Thank you

    in reply to: License not in Valid Format #57363
    Cici
    Keymaster

    We have been responding to your emails through our Support email. We are receiving not delivered, you might want to check your spam folders for any replies from myslp or SLP support

    in reply to: New Location – Google Query Limit #57358
    Cici
    Keymaster

    Have you established a billing account with Google? Did you set up query limits? This ius a question for google support I believe.

    Your screenshot from Google explains what to do about query limits,follow the link and adjust your account accordingly.

    We have no control over the Google geocoding API limits or your billing account.
    Someone on your end must have set limits to the Google billing account as it applies to Google query at some point in time.

    See the various support articles and process in the google developers console

    https://developers.google.com/maps/documentation/geocoding/usage-and-billing

    they say”””Requests per Day (QPD) limits have ended, effective June 11, 2018
    For Existing Customers:

    If you are an existing customer (using the Google Maps Platform before June 11, 2018), you were billed under the previous pay-as-you-go pricing until July 16, 2018.
    Note: Starting on June 11, 2018, Google began to roll out the removal of the default QPD limits on existing billing accounts. This process may take up to six weeks.
    If you rely on the default QPD limits to help you manage your cost of use, we recommend you set your own daily limits in the Google Cloud Platform Console, to override the default QPD limits set by Google. This will ensure that your preferred QPD limits remain in place.”

    If you follow the links in the MAPS API platform I found this info to be helpful:6, 2018. For more information, check out the Guide for Existing Users.
    Geocoding API Usage and Billing
    Pricing and Billing Changes
    was billed under the previous pricing model.
    For more information on what has changed, review the API-specific Billing Changes and the guide to understanding billing.

    https://developers.google.com/maps/documentation/geocoding/usage-and-billing#set-caps

    • This reply was modified 6 years, 6 months ago by Cici.
    in reply to: Grey map after update #57347
    Cici
    Keymaster

    something broke javascript, most likely a theme or another plugin.   You can deactivate all and only use WP theme on a staging site to see which one is broken.  You can also use a tool such as the debug WP.

    Here is some troubleshooting guidance and suggestions.

    in reply to: Trying to change to Location Boundary #57346
    Cici
    Keymaster

    Did you update your add-ons lately?

    Please provide your Versions and Plugin environment. It is difficult to assist without seeing which versions you are on (see posting guideline

    Those type of messages usually indicate you updated manually and there was a glitch, perhaps you did not deactivae and delete if you manually updated?

    See the authors post here about updates and how to update correctly.

    in reply to: maybe found some small bugs #57340
    Cici
    Keymaster

    Which versions of the Plugin and add-ons are you using? The Power add-on, which version are you using?

    Which plugin style are are you using?

    Cici
    Keymaster

    Now if they want something fancier to show up instead of No locations when the zip code and 10 miles is selected, may I suggest the premier subscription (we can generate a coupon to offset the sign up fee if you write to support  since you bought the power add-on within past 30 days )

    Then you can use either zipcode Auto complete, or  Show google auto guess or Cluster map markers or all of the above ….there are a lot of functions and features that provides as many work arounds as possible. You can also change layouts easily with Experience add-on or premier subscription.

    There are a ton of cool features that would satisfy your client with premier.

Viewing 25 posts - 901 through 925 (of 2,682 total)