[Cici]

Which url? I do not see any 404 errors on the
Site URL:https://2019.superitsolutions.com.au

Are you usign the SEO Pages and is it a linl? is it the link “About Suburb” that is your Store Pages? i.e

https://2019.superitsolutions.com.au/location/computer-repairs-brisbane-4000/

Not sure I am following your question

[Cici]

No I do not want admin .
what is meant by your PLUGIN environment. it is a screenshot of what versions add ons etc you are using of our plugin it will also show your WP version, php and your site url

Please refer to our documentation page for more infp

if you cannot select any icons you may have a conflict with another plugin but I do not know what versions you are on or if this just started happening after WordPress update

If you need to debug to see if there is a conflict follow this linkhttps://docs.storelocatorplus.com/debugging-with-debug-log/

[Cici]

We do not have that currently. deBaat used to have an add-on called user managed locations but since he stopped updating them we stopped offering those third party asdd-ons

he was talking about selling them indeendently. You might be able to find him in WordPress directory or searching for him Jan DeBaat.

[Cici]

That short code Store-Locator is not ours.

Please provide a screenshot of your plugin environment and the actual url that you are using our plugin on

[Cici]

The developer updated my CiCi test site to WP 5.3 and now all SLP 5.3 updates are working. I was having trouble updating because my site is on a cluster node server and gateway was timing out before WP could complete the update.

Hope all is well on your end

[Cici]

Christian,
Have you had a chance to update-or check for updates to Word Pres to version 5.3. The developers article should shed some light on the latest SLP updates

https://www.storelocatorplus.com/store-locator-plus-update-improves-performance-adds-features/

[Cici]

Please provide your Plugin environment. See Posting guidelines item 2

[Cici]

Word Press changed a Walker Class (base primary object in WP used in a few places of SLP code) so that the WP 5.3 version no longer works with code written for WP 5.2.6.

[Cici]

See my reply

WordPress version 5.3 broke some basic PHP commands

Premier 5.3 works with WP 5.3

It will not work with conflicted 5.2.4 of WP and 5.3 of Premier.

sand we cannot support two different versions of Premier code based on which WP version you have.

[Cici]

I cant read this post but get the gist fronm your post in premier

please provide screenshot of the WPSLP Plugin environment found under the INFO tab . if youn= updated SLP and addons to 5.3 and tried updating Premier to 5.3 the error message will be produced only if you are not on WP 5.3…since I cannot see your environment I cannot confirm

Under posting guidelines
When posting provide your WPSLP Plugin environment found under the SLP plugin Info.

[Cici]

checking on WP 5.3 support and others have reported the same.Apparently we are not the only ones. You may need to follow their instructions on how to update WP to 5.3

Here is what they suggest

https://wordpress.org/support/topic/read-this-first-wordpress-5-3-master-list/

[Cici]

I have notified the developer about the premier update issue but it looks like it is a WP not updating issue
. I also just “auto updated to WP 5.3 but when I checked the Plugin environment under info it reflects version 5.2.4,,,WP is not allowing me to update

Please go to your SLP Plugin environment under the Info tab and confirm or send a screenshpt showing that you are using WP 5.3

[Cici]

I have notified the developer about the premier update issue but it looks like it is a WP not updating issue
. I also just “auto updated to WP 5.3 but when I checked the Plugin environment under info it reflects version 5.2.4,,,WP is not allowing me to update

Please go to your SLP Plugin environment under the Info tab and confirm or send a screenshpt showing that you are using WP 5.3

[Cici]

I revisited your site and it appears to be working correctly now. Let us know if that is not the case, or if you found the featured in results checked off.

[Cici]

I am totally confused who is asking what now that I see there are 2 different people posting.

….Jonathan please start a new post with your pertinent information and follow guidelines. You glommed onto a post that may very well have been resolved.

Neither of you provided the Plugin environment which shows us what version of SLP you are using, and @ Jonathan
please start a new post and explain your issue, unless you are working with S Brost sitting next to him there may be a good chance you are describing different issues or may have different plugins, themes , versions, etc.
which makes it impossible for us to assess.

[Cici]

I am not sure what you are showing us, the screen shot clearly shows the ADD under locations

but if you want to import or export you need the power add-on.
Are you trying to import...

We ask in posting guidelines that you provide your plugin environment. We do not need to know which browser you are using, it has nothing to do with the plugin back end

See what is meant by Plugin Environment

See how to import if that is what you are referring to.

See how to add a location

If you click on the ADD tab under locatuions and nothing happens then there is a conflict with another plugin. Smush it is a minify plugin that conflicts with SLP, that is the only one we know of that cstomers have reported as in conflict.

A sure fire way to find out which one is in conflict is to deactivate plugins one by one, if its theme, try switching to a WP theme.

See troubleshooting Debug with WP debugger

[Cici]

Thanks for letting us know!

[Cici]

Please follow the Posting Guidelines and provide us with your plugin environment which shows us the versions and any add-ons, etc.

You may wish to review the results shortcodes and layout in the documentation
and additional info for shortcodes, contact fields in Power add-on

[Cici]

Bottom Line,
I have re read and reviewed all of the google Platform MAPs API and billing and limits on usage.

https://developers.google.com/maps/faq#usage_apis

I think your best bet is if you are importing twice a day you should export and have the lat and long already filled in if you are not importing brand new locations. And also follow the importing guidelines. I.E if you are using the sl_id column you would need to make sure they match the exact unique location. If you are deleting and re-importing all your locations twice a day and they do not have lat long you may exceed the Google limits.

Alternatively Google has suggestions in their documentation on setting quotas etc

[Cici]

I have now seen the same occurence across multiple browsers.

Same three locations show up even if i do not allow check off location sensor. So Location sensor has nothing to do with it.

1) Do you have Featured or ranking on those same three locations? If so look under results panel, bottom order by,. Always show Featured…is it checked off?
2) Smush lazy load, deactivate it when you debug, smush may be in conflict with our plugin

3) You still have multiple errors on that page, i cannot troubleshoot while those errors exist, One second the page loads with those three locations showing and other times it doesnt…you need to clean up the caching and the errors

Attachments:

You must be logged in to view attached files.

[Cici]

Christian do you have a recent back-up of your site? Try clearing the cache in WP. Also suggest trying (on a dev site or clone site, assume you of course are using something like JetPack or other backup service) cchanging to a regular WordPress theme and see if that correct the issue on the phones.

I have noted the errors in your console still and one of them may be effecting how the plugin is displaying in phones, i.e revslider is still showing up so is it being called or written into your theme somewhere? . Have you tried debugging WP?

The fact that it is only acting differently with phones make me lean towards a setting in your themes css but I will run it by developer.

could you please provide your plugin environment per posting guidelines? Without it the developer cannot pin point any issues.
p.S. I still see 8 errors on your site:

Failed to load resource: the server responded with a status of 404 ()
revolution.tools.min.js:1 Failed to load resource: the server responded with a status of 404 ()
rs6.min.js:1 Failed to load resource: the server responded with a status of 404 ()
http://www.googleadservices.com/pagead/conversion_async.js:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
rs6.css:1 Failed to load resource: the server responded with a status of 404 ()

https://www.floeintl.com/wp-content/plugins/revslider/public/assets/css/rs6.css?ver=6.0.7

[Cici]

P.S. I see by previous questions over the past year that you are using multisite, so MYSLP would not work for you, you would need a separate subscription plan for each site.

[Cici]

Location Sensor is under General settings /user Interface /under the javascript section.
I do know that smushit creates a conflict with the behavior and showing the tabs in the back end so if you are not seeing location sensor or general settings that you can change in the back end admin side of SLP then deactivate Smushit so that all the tabs are shown in backend of SLP. You might want to check how everything is displayed after that.

if this is your url https://www.floeintl.com/dealer-locations/

when I open dev tools in chrome browser and inspect console you have 7 errors on that site, one is under the revolution tools perhaps they are causing issues with the display on the iphone.
Also you have cluster map markers but are using the category checkbox method. I am trying to recall if there was a conflict with how that works with the category selectors.

There is nothing changed in our plugin that I am aware of that would render a site not displaying using an iphone as opposed to opening in any other browser,

. WordPress auto updated as well to version 5.2.4.

[Cici]

Some suggestions and how the import works. I.E Importing columns with Sl_id, skip means do not add those that already exist.

Removing the geocoding key has nothing to do with the actual geocoding function charges the geocoding part is included in the MAPS JAVASCRIPT API regardless.
, The geocoding key has to do with referrer restrictions. The key added in the back end under Google browser, i.e “browser Google API key ” is the one needed and it includes Geocodes. Otherwise no one would be able to find your locations. I do not know how many visitor you have to your site but every single Map view, as in building the maps as well, each tile is counted against the credit. Not sure why you are importing twice a day but that is going to have a huge impact unless you have the exact sl_id, the exact lat and long each import.

Have you reached out to Google support ? See how they calculate the costs.

Suggestions to reduce the Geocoding costs:

Enable the location sensor with the Power add on. Users will not have to enter their address which incurs a $0.0056 charge for each address entered.

If you have limited locations , set your Center Map At, Radius, and Locations Shown At Start to show all the locations when the map first loads. Hide the search form so users cannot type in a new address. This can all be done with the Experience add on.

When updating locations with the Power import, only import NEW and changed locations. Delete locations using bulk actions for those you no longer need. This can significantly reduce Geocoding calls. It is much faster and far less expensive than deleting every single location with a bulk delete and reloading an entire list.

If you need to delete all locations and perform a fresh import, consider staring with a Store Locator Plus™ location export. This will ensure the latitude and longitude are included — skipping the geocoding for those locations. Update that spreadsheet with the revised location data. If you do delete all locations , Delete the Store ID (sl_id) column before saving back to a CSV file. Import the updated CSV file with latitude/longitude on most locations (it is OK if new locations do not have lat/long). If you are creating the CSV file from an external source, try adding a latitude and longitude field to the source data; enter coordinates for locations you know (you can get them from SLP after an initial import if necessary), and make sure the lat/long fields are in your CSV file that you are about to import into Store Locator Plus.

As far as MySLP.
1) With MySLP there is a charge overages based on map views that are tracked. We cannot absorb your $1000 a month cost. We have had small regional store chains use the MySLP software and they were averaging about $300-$400 in additional MYSLP fees on top of the $55 a month Enterprise level fee, I have no idea how much yours would be.
2) No we do not give partial Premier credits.
3) Yes you would need to load the locations into MYSLP, probably would have to export your locations to a csv file, delete the sl_id column and import them into MYSLP, the SLP menu looks the same, , there is also a basic load transfer, i would suggest paying the one month and testing it out on a staging or dev site first.

Your WP SLP settings cannot be transferred so you would need to have a full back-up and check the settings you had in the stand alone SLP plugin for everything, i.e if you use cluster map markers, CSS etc.
4) yes it works with WP.

If you are using SEO Pages MySLP is not for you, if you are using SLP premier on multisite, MySLP is not for you.
To receive same features you would need the Enterprise, plus , as stated any Map views over the quoata will be charged against you.
See the MYSLP basic info about charges . See the Documents where the two can be compared

[Cici]

If everything worked fine before with our plugin, something in your theme has changed. Sorry we could not resolve your particular issue

[Author]

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