Tagged: Premier Update problem
- November 18, 2019 at 6:04 PM #70520
<p style=”box-sizing: border-box; margin: 0px 0px 25px; color: #5a5b5c; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 12px; background-color: #fbfbfb;”>Latest update for Premier is not able to update. Running 5.3 SLP Plus, Experience, and Power on latest version of WordPress. Error message below.</p>
<p style=”box-sizing: border-box; margin: 0px 0px 25px; color: #5a5b5c; font-family: ‘Open Sans’, ‘Helvetica Neue’, Helvetica, Arial, sans-serif; font-size: 12px; background-color: #fbfbfb;”><span style=”color: #32373c; font-family: -apple-system, system-ui, ‘Segoe UI’, Roboto, Oxygen-Sans, Ubuntu, Cantarell, ‘Helvetica Neue’, sans-serif; font-size: 13px; background-color: #fbeaea;”>Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature</span></p>November 19, 2019 at 6:08 PM #70577
I cant read this post but get the gist fronm your post in premier
please provide screenshot of the WPSLP Plugin environment found under the INFO tab . if youn= updated SLP and addons to 5.3 and tried updating Premier to 5.3 the error message will be produced only if you are not on WP 5.3…since I cannot see your environment I cannot confirm
Under posting guidelines
When posting provide your WPSLP Plugin environment found under the SLP plugin Info.November 19, 2019 at 6:17 PM #70580
Word Press changed a Walker Class (base primary object in WP used in a few places of SLP code) so that the WP 5.3 version no longer works with code written for WP 5.2.6.November 20, 2019 at 4:09 PM #71133
Thank, Cici – just noticed the new WP version as well. I’ll be updating WP after hours sometime this week & will let you know if this solves the issues. No idea what happened with the garbled message that reverted to code. Sorry about that & thanks again.November 24, 2019 at 10:48 AM #71338
Running SLP, Power, Experience – all version 5.3. Updated the site to WP 5.3. Premier plugin still not updating. Screenshot attached.
Attachments:You must be logged in to view attached files.November 24, 2019 at 2:57 PM #71348
You may need to clear your cache to ensure that WP is updated and that Premier is not trying to pull in the old one , it is not an auto update on our end . download the Premier zip file from your account , you will see it under downloads. It will not auto update. And look under the WPSLP Info tab, shows plugin environment …is it showing WordPress as updated to 5.3 there?
I know my WP would not update to 5.3 because of my server too slow and it is a huge file.November 24, 2019 at 3:01 PM #71350
P.S. You are showing me the Premier plugin on WP plugin admin panel, that isnt what I meant by plugin environment, i need screenshot under the SLP/INFO tab. That shows what versions of all including php and WP…
To do manual update follow hereNovember 25, 2019 at 11:42 AM #71396
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