[Cici]

p.S. Did you also update SLP and Also add Power add-on , you need the Power add-on for SEO Pages to work. You need to install all the plugins not just update Premier

 

See versions and Update in order, 1) turn off SLP and the add-ons and the auto updates should appear. 2)  Update SLP first, then the adfd-ons then Premier

[Cici]

It looks like you have shortcodes in your SEO Page template.  Not really sure what you did.

Please provide the plugin environment  which shows the versions of the SLP and add-ons etc. see forum posting guidelines.  I recall that you allowed your Premier subscription to expire and I see that you just signed up again recently , so i assume you skipped a few updates. I would restore to your back-up and save your SEO Page template. Then reinstall update again following the guidelines here if you need to do manual updates

https://storelocatorplus.com/manually-updating-wordpress-plugins/

[Cici]

Thx

[Cici]

You can use Location Sensor.

(part of the Power add-on)

 

Or you can have a discrete search with drop down cities (feature with Experience add-on)

You can add search label/ instructions in the search form such as, use address and zip code or city and state for best results

Google will return the most commonly used search name otherwise

With Premier you can also turn on Show address guess

 

How Google search works

[Cici]

Dan,

I see that you may have skipped some updates.  That could be why they did not auto update.   I would suggest you manually update the  two plugins EXP and Power  from your account

https://docs.storelocatorplus.com/how-to-upload-and-install-your-store-locator-plus-add-ons/

READ THE INFO below in this article as to why some settings may have been lost

 

https://storelocatorplus.com/manually-updating-wordpress-plugins/

I just checked your site and it appears to be working. .Did you find the issue?( Sorry I am a few days late in answering you, I have been ill.)

 

[Cici]

You have Java script errors, You need to troubleshoot try WP debug  or shut off plugins one at a time, and use a regular WP theme, suggest doing this on a dev site or clone site

https://docs.storelocatorplus.com/map-not-showing/

 

[Cici]

What are you showing here? I do not understand  why you are putting this CSS in the forum. Is there a question here?  Please pose your question. If you are having issues with your customization that cannot be solved in this forum

[Cici]

Franklin,

I am not sure what your plugin environment is etc.  It is always best to start a new post unless you are referring to the same site.  Chris had provided us with his plugin environment, I have no idea what versions etc you are using.  Your csv file looks fine.

Please start a new post if you need further assistance and follow the posting guidelines, i,.e provide plugin environment

[Cici]

Dan,

I am wondering if the install of updates did not complete totally. I thought you had a setting to hide the search box when I saw it that way on your site.  .  I see this for your search box styling:

<input type=”hidden” id=”addressInputCity” name=”addressInputCity” value=””>  <input type=”hidden” name=”ignore_radius” id=”ignore_radius” value=”0″>

Do you have a back-up you can restore to?

You mentioned previously you are also missing cluster map markers.  They are located on the bottom of the Settings/Map below markers Have you tried uninstalling and reinstalling Premier?

I see on your site settings and css under the Premier UI. I see for example you have results pagination setting but no cluster map markers checked so I am not sure how you would have some features but not others, very strange

As far as moving map, the markers would zoom and  appear but the results underneath the box would not change until a search is done or reset i assume

If you are missing settings in your admin panel there could be a conflict with another plugin or your theme

Did you troubleshoot?

• Use Debugger/https://docs.storelocatorplus.com/debugging-with-debug-log/
• Did you look under console using browser dev tools for errors/ ( I see one error on your site)
• js?id=AW-788026709&l=dataLayer&cx=c:60 GET https://www.googleadservices.com/pagead/conversion_async.js net::ERR_BLOCKED_BY_CLIENT

Any Javascript errors can have an impact on SLP function

[Cici]

Also did you check your results layout, are you referring to scroll to map in results

 

https://docs.storelocatorplus.com/scroll-to-map/

[Cici]

Did you clear the cache when you updated/  I cannot replicate the issue , especially not for the cluster map markers. What plugin style are you using? (Under settings/view]If your plugin style reset for some reason that could effect what is displayed and what is not

[Cici]

I am not quite sure how you are using the plug-in but perhaps the SEO Pages docs can shed some light on what you need to do for a template to show if you are using Pages

 

Also I noted you are using SMUSHIT on that URL…Smushit has a conflict with SLP, we alresdy have a minifier.  Turn off SmushIT

https://docs.storelocatorplus.com/generating-store-pages/

or if you only want to show a list of locations:

https://docs.storelocatorplus.com/creating-a-list-of-location-pages/

Also looking at that one page, check to make sure if you are using Map with pages you have correct map height settings

I thought I saw somewhere on that  url  as having map height settings as 100% that is not correct. under settings/map

Appearance

Map Height:  The initial map height in pixels or percent of initial page height. Can also use rules like auto and inherit if Height Units is set to blank. Do not set height at 100%!

Height Units:   Is the width a percentage of page width or absolute pixel size? Select blank to use CSS rules like auto or inherit in the Map Height setting.NOTE: Most WordPress themes do not set a fixed height for the content area of a page.   DO NOT USE A % HEIGHT UNIT as your browser cannot calculate the height from a variable-height page and will result in a map ZERO pixels in height, effectively HIDING the map.  Instead use a defined unit height such as 480 px or 30 em.

 

 

• This reply was modified 4 years, 10 months ago by Cici.

[Cici]

Hi dan,

You haven’t provided the info I would need to look into this.  What versions, i.e per forum posting guidelines what is your Plug-in environment (Under info tab) that shows what versions you are using/ What is the url where you are having issues?

is it the same as previous topics you created

https://clicknride.com.au/stockists

 

 

Do you have the Experience add-on installed// You need to have the Experience add-on installed and I did not see that under the sources WP plugins under the above url.

This is why we ask what you have for Plugin environment,. update and activate the latest EXP add-on and you should see under Settings/MAP/Functionality a check box  for scroll wheel to zoom can be found . Is that the function you are referring to?

 

Attachments:

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[Cici]

As you can see on that page the background on the map is telling you for dev purposes only which indicates you have not set up your Google Maps API correctly.   You need to add your billing credentials.  (using any browser inspect the page and it will show you the exact error message on that page.)  That page also has a pop up from Google asking if you own that site, the answer is yes. With the WPSLP plugin you must maintain your own Google API keys

 

js?libraries=geometry&language=en&region=US&key=AIzaSyBERGRs4HdtPIg2vLa7P2ZplcaM1mn1p7U&ver=5.5.8:64 You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started

_.Uc @ js?libraries=geometry&language=en&region=US&key=AIzaSyBERGRs4HdtPIg2vLa7P2ZplcaM1mn1p7U&ver=5.5.8:64

[Cici]

Not quite sure what you mean, could you provide an example?

Are you using WooCommerce?

[Cici]

Yes, Under Settings Search radius there is a Do not use selection. It will ignore the radius

[Cici]

I just looked at your site and it appears the button bars and categories are back.  I am closing as resolved

 

[Cici]

Do you have Premier installed and activated with current versions?  Please provide the plugin environment which is found under info tab.

Unfortunately ,the Screenshot provided does not give us any info.

 

Your site is showing errors, using any browser dev tools check for errors

Uncaught SyntaxError,Unexpected token ‘<‘    https://learnlocal.org.au/find-a-learn-local/

 

• This reply was modified 4 years, 11 months ago by Cici.

[Cici]

What versions of what add-ons etc  are you referring to. Please provide your plugin environment (please see forum posting guidelines)

[Cici]

1) Update to latest version  of SLP and EXP

2) Any JS error can cause issues.

Categories not being able to be set or saved

Hints for debugging  and troubleshooting javascript.

3) country

Check your results settings for radius search

you should set to a high enough number.

That site has the country drop down with two different spellings of country Uruguay and you also have UrAguay

not sure where that is coming from but that indicates there is an address with both in your location data . Are you using the Experience discrete search dropdown on that site url .

 

 

[Cici]

Dan, I emailed a copy of the pre release  beta Power 5.5.4. I can send it again if you did not receive it

[Cici]

Resolved, thanks for letting us assist you

[Cici]

Hi Jason,

We have a pre release beta version of Power add-on that is addressing the remote file retrieval. If you want to test it go to your account and at the bottom of the page in footer you will sere Download above the Premier support text. If you click on download there you will see all the beta pre releases but you should only test on a clone or dev site as mentioned before. We need to do more testing before the patch is published

[Cici]

Dan we sent you an email from support. The developer is working on the CRON issue you have identified and he can send you a beta version if you have a test, cloned or dev  site you can install on

[Cici]

Ok, I will create a ticket that the loading indicator is not working.

[Author]

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