Store Locator Plus for WordPress Forums Store Locator Plus CSV File Not Uploading Locations

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #79459
    Martin
    Participant

    We have purchased yearly subscriptio so we have installed those plugins: “store locator plus”, “store locator plus – power” and “Store Locator plus – premier”.

    We’ve try to upload a .csv file on our staging site (648 lines) and the file stay at 0% loading. Tryed multiple times and only first time there was a partial upload (150 lines) and then stopped working.

    The file is showing in the Media Library.  I don’t have any messages on the Load page.  Any suggestions?

    Here is the plugin-enviroment.

    Attachments:
    You must be logged in to view attached files.
    #79465
    Martin
    Participant

    Another problem.
    Tryng to see the map with the stores, the DEVTools Inspection show this:

    slp-premier_userinterface.min.js:1

    slp-premier_userinterface.min.js:1 Uncaught TypeError: original_content.zIndex is not a function

    at set_indicator_properties (slp-premier_userinterface.min.js:1)

    at Object.initialize (slp-premier_userinterface.min.js:1)

    at HTMLDocument.<anonymous> (slp-premier_userinterface.min.js:1)

    at l (jquery.min.js:2)

    at Object.fireWith [as resolveWith] (jquery.min.js:2)

    at Function.ready (jquery.min.js:2)

    at HTMLDocument.A (jquery.min.js:2)

     

    Attachments:
    You must be logged in to view attached files.
    #79470
    Cici
    Keymaster

    where is this coming from ” slp-premier_userinterface.min.js:1 Uncaught TypeError: original_content.zIndex is not a function”

    Please Provide the url where your Locator is deploying please.

    It sounds like your browser or CRON job may be timing out.

     

    https://docs.storelocatorplus.com/q-how-does-store-locator-plus-handle-large-location-list-imports/

     

     

    #79480
    Cici
    Keymaster

    Are you using the remote file retrieval or scheduler?/ If so that issue is being worked on. The WP CRON and customer servers are effecting the ability to schedule remote file retrieval.  Do not use scheduler.  Manually uploading your file should be fine , following the import guidelines in docs for the csv file fields.

    if the csv files are correct then check the suggestions under:

    Import Troubleshooting

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.