Store Locator Plus for WordPress Forums Store Locator Plus CSV File Not Uploading Locations

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  • #79459
    Martin
    Participant

    We have purchased yearly subscriptio so we have installed those plugins: “store locator plus”, “store locator plus – power” and “Store Locator plus – premier”.

    We’ve try to upload a .csv file on our staging site (648 lines) and the file stay at 0% loading. Tryed multiple times and only first time there was a partial upload (150 lines) and then stopped working.

    The file is showing in the Media Library.  I don’t have any messages on the Load page.  Any suggestions?

    Here is the plugin-enviroment.

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    #79465
    Martin
    Participant

    Another problem.
    Tryng to see the map with the stores, the DEVTools Inspection show this:

    slp-premier_userinterface.min.js:1

    slp-premier_userinterface.min.js:1 Uncaught TypeError: original_content.zIndex is not a function

    at set_indicator_properties (slp-premier_userinterface.min.js:1)

    at Object.initialize (slp-premier_userinterface.min.js:1)

    at HTMLDocument.<anonymous> (slp-premier_userinterface.min.js:1)

    at l (jquery.min.js:2)

    at Object.fireWith [as resolveWith] (jquery.min.js:2)

    at Function.ready (jquery.min.js:2)

    at HTMLDocument.A (jquery.min.js:2)

     

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    #79470
    Cici
    Keymaster

    where is this coming from ” slp-premier_userinterface.min.js:1 Uncaught TypeError: original_content.zIndex is not a function”

    Please Provide the url where your Locator is deploying please.

    It sounds like your browser or CRON job may be timing out.

     

    https://docs.storelocatorplus.com/q-how-does-store-locator-plus-handle-large-location-list-imports/

     

     

    #79480
    Cici
    Keymaster

    Are you using the remote file retrieval or scheduler?/ If so that issue is being worked on. The WP CRON and customer servers are effecting the ability to schedule remote file retrieval.  Do not use scheduler.  Manually uploading your file should be fine , following the import guidelines in docs for the csv file fields.

    if the csv files are correct then check the suggestions under:

    Import Troubleshooting

    #81318
    Brent McChesney
    Participant

    Has the issue of using the Remote File Retrieval been resolved? We set the csv file to a directory on the server, set the import schedule and time and hit the Schedule Location Import button. And it just defaults to blank values and does not run.

    Is it possible to get it to work like it previously did? Are there logs that would tell us what may be happening?

    #81319
    Cici
    Keymaster

    The scheduled import has issues with the order in which WP runs the CRON jobs.

    This is on the to do list.  You can check CRON issues on WordPress to see if there is a work around

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