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Viewing 25 posts - 2,251 through 2,275 (of 2,679 total)
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  • in reply to: Split: power import Updates #42183
    Cici
    Keymaster

    Ok, Are you trying to import using an sl_id?

     

    That is not required.

    It is added on Exports, true  but you do not have anything in that field , you do not want to import those since when you import them on your new site SLP will assign new sl_id.  That is specific for people who have specific store ids they want to upload.

    See the documentation for Power and imports :

    Special Processing

    If the sl_id column is present the import will look for a pre-existing location with the same ID and update it.

    I think I may Have lost the thread here.  is your issue  just the import bulk now? Try importing without sl_id column

    in reply to: Split: power import Updates #42156
    Cici
    Keymaster

    P.S

    P>S About your Icons and errors:

    You are using a discontinued icon set, what you can do is load the icons into the WP Media area and use that URL.  The larger icon sets really slow down admin and should not be used…  using the old plugin icons or any old versions not supported  would break with SLP 4.5.09

    in reply to: Split: power import Updates #42152
    Cici
    Keymaster

    I inspected your site URl https://lanza.com/salon-locator/    and it reflects you are still on SLP 4.5.07, update to 4.5.09

    Premier should be on 4.5.09

    experience addon is 4.5.08 and Power is 4.5.08…since SLP is 4.5.07 I do not think you have updated to latest versions.

     

    After you update   clear the cache.

    How are you importing , i,e Via a CSV file upload or a hosted url?  Are  your data fields set up correctly, what do you have marked for the Import functions Are you using Power latest version. See screenshot for the import UI

    The screenshot I have attached is using Power. Power is much faster than ProPack etc. so I am surprised you are having this difficulty.

    Is your server timing out  ?

    Word Press recommends PHP 5.6 as a minimum, your host is 5.3

    See what they suggest

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    in reply to: Labels not saved #42076
    Cici
    Keymaster

    Awesome. Thanks for letting us know. P.S. SLP has been updated to 4.5.09 so that it will work with lower versions of PHP.

     

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his support team. (Me!)

    in reply to: Enhanced Search Not Functioning #42046
    Cici
    Keymaster

    P.S. Jacob could you provide your Plugin environment, your Plugin environment will show the PHP version and MYSQL version…we have discovered that some issues occurred with the last update if your host has PHP 5.4. or lower…Could you check and let us know?  4.5.09 is coming out that will allow lower versions of PHP to work.

    Your plugin environment screenshot i s best, it only shows the pertinet  SLP plugin add-ons and versions as mentioned

    Also I now have a legacy site and am using it to test and recreate any issues with legacy add-ons and compatibility.   The zoom issues were fixed a while ago, in March I believe.  As far as initial radius display more than 5000 I have not seen that happen, but having intial amounts to show at 100 locations is not recommeneded, we suggest 50,

    Mine is set at 50/ 10,000. It works fine so far, I am adding more locations to that Legacy site to test as many variables as possible

    As mentioned FORCELoad javascript is not preferred method because that will break other things on SLP.  Suggest update or request update of your theme authors or plugins that are not currently at jquery 1.12 .

    in reply to: Labels not saved #42006
    Cici
    Keymaster

    Try this with the labels  and yes SLP is now on 4.5.08

    delete them and then just hit the space bar inside the box to put in a space.  Then save changes. Then go back in and enter your labels.  Something messed up that function in SLP 4.5.07 .  I tested it and it worked for me…let me know

    in reply to: Enhanced Search Not Functioning #42000
    Cici
    Keymaster

    If you could share with the forum what exactly you have for your Plugin Environment before and now? and your site url..(See Posting guidelines) .we have not heard about ES being broken

    And before using or suggesting others to use Forceload Javascript which is HIGHLY discouraged read this Troubleshooting  information .  SLP cannot support and have it be re-written to support  poorly written themes or themes using old jquery versions not compatible with WP 4.5.2     If all your issues started when you updated WP to 4.5. please read information that was posted on Lances Blog and on many WP support forums. One of your Plugins or your theme  is using jquery version 1.11….that is what probably  “broke” your search map.  It would be best to have your theme or other plugins author update to the new jquery version as advised by WP and other security

    jQuery UI Autocomplete 1.11.4

    * http://jqueryui.com

    *

    * Copyright jQuery Foundation and other contributors

    * Released under the MIT license.

    * http://jquery.org/license

    in reply to: Labels not saved #41971
    Cici
    Keymaster

    Yes, that is a known bug and is fixed with SLP and ProPAck and the other add-ons that are now at 4.5.08 in beta testing as a pre release. Sorry for the inconvenience.  I beat up the developer over this and he got right on it.

    in reply to: Labels not saved #41970
    Cici
    Keymaster

    Yes, that is a known bug and is fixed with SLP and ProPAck and the other add-ons that are now at 4.5.08 in beta testing as a pre release. Sorry for the inconvenience.  I beat up the developer over this and he got right on it.

    in reply to: Upgrade, but can't export to back up #41968
    Cici
    Keymaster

    Hello,

    Are you saying you have Store Locator Plus 3.14 or WP 3.14?

    If you were using SLP 3.14 you never had the ability to export. That feature was introduced with SLP4 and ProPack and was announced as being in Beta testing in Sept 2013 with SLP 4 also in beta testing. . You should save the csv file you say you already have and use that for import.

    The only orders I see associated with your name (if you are @blueaardvark.ca) was the free forum registration in 2013. Perhaps you were using a different Store locator product at one time I do not see any paid add-ons with your name and to have import or export capabilities you would have ProPack . you cannot mix versions, 3 and 4 of any of our products and there is no longer any support provided for versions 3.

    The ProPack EXPORT functionality was released in 2014 I believe. (Lance posted a blog about it)

    Not sure what to tell you other than I hope you have a copy of your CSV files and you will need to purchase some add-ons to be able to get the site back up and running to import with the  SLP 4.5 base plugin

     

    in reply to: Split: power import Updates #41963
    Cici
    Keymaster

    Hmmm, Was that recently or previously?

    Power should be much faster, Have you tried it 4.5.07 or 4.5.08 (beta)  with the current version of SLP?  I did imports and have css and the import went so quickly I didnt know it happened. Those improvements were released recently. If you update SLP you will be required to update the other add-ons.  Things that were in SLP have been moved to the add-ons. (see the changelogs for SLP and what was changed in last release) .  BUT as a cautionary, there were some bugs in one of the Power releases athat are being addressed now with 4.5.08 (beta testing now) I think your issues might go away with using the power add-on with the new release.

    I will take a look at your site in the meantime,  the developer definitely wants to know if anything he is changing is having an impact on load times etc

    P.S. With Power, if you aren’t using (STORE)  Pages, you do need to go to general settings and check OFF enabling pages. That should help performance

     

    in reply to: WPML and Settings Between Updates #41955
    Cici
    Keymaster

    The developer has been working with WPML on issues that WPML is having.  See his post

     

    as far as other labels or tags saving, we discovered a bug with tags not saving and an update fixing this bug is currently in pre release 4.5.08 beta products for Premier, EXp SLP and Power are all on 4.5.08 beta….

    Since you show that you have  Premier, you are able to install the Power add-on which takes the place of ProPack, Tagalong, Pages and a few other add-ons and is designed to be compatible with the SLP 4.5.07 and above as well as the EXP add-ons and Premier.  You do not have to install Power if you do not wish to.   See the description and details about Power

    These are the only add-ons t (EXP POWER ) that are being revamped to work with the newer WPML gettext.  There are some responses in forums from the developer (Lance) about this.

    Thanks for letting us know  of this specific issue

    I will definitely bring his attention to this forum question and issues.

     

     

     

    in reply to: Format for importing tags #41903
    Cici
    Keymaster

    And this is how it looks on the UI admin after I imported, the Vendue Inn was a new location I added that I have tags both restaurant,hotel.

    Please note, I have Premier installed on my test site, so if you only have ProPack you will not see the pretty picture of the map for the location on the BACK end UI.

    Also shown is the front end with dropdown, or text input, show locations at start as one example and  don’tt show locations until search, etc…there are a plethora of settings available depending on what add-ons you have installed.

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    in reply to: Format for importing tags #41901
    Cici
    Keymaster

    Hi Maya, Yes you can import more than one tag per location, as mentioned they are separated by commas. Here is an example of an import file. I used Google Sheets and saved as CSV. As you can see, some of my examples show both restaurant,hotel on one line.

     

     

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    Cici
    Keymaster
    in reply to: Format for importing tags #41889
    Cici
    Keymaster

    Tags are imported the same way as every other field.  Here is documentation of the filed header  names etc. It indicates Power add-on but also applies to current versions of ProPack… the field header is tags, if you are importing a file first , convert to *csv file format

    *comma separated value.

     

     

     

    Cici
    Keymaster

    See Troubleshooting, another Plugin or Theme may be creating an issue or your configuration.

    What is your Plugin Environment? (see Posting guidelines)

    Cici
    Keymaster

    Look under the Troubleshooting Page to see if any apply and scroll to the debugging info.

    P,S Is your theme running jquery 1.11 or lower? Posts about that below

    https://wp.storelocatorplus.com/slp-version-updates-4-5-add-0n-version-updates-and-premier-subscription-updates/

     

    Jquery and updates breaking…

    in reply to: Protecting Email and Mailto Links #41867
    Cici
    Keymaster

    Could you please provide your plugin environment and url (see Posting guidelines

    I am not sure how your set up is configured but you could use the pop up email form instead of a direct email link. It is available with  Experience add-on. (I am not a techie on the subject sorry. If you provide more information I can ask Lance)

    slp_location shortcodes (Experience)

    [slp_location email_link]

     

    The anchor tag and email address from the data field to form a direct email link. If the “use email form” setting is turned on a pop-up email form will be used instead of a direct email link.

    in reply to: Format for importing tags #41864
    Cici
    Keymaster
    Cici
    Keymaster

    Could you please provide us you Plugin Environment and url that has store locator plus on it?

    (See posting guidelines)

    There was an issue on one of the updates but I do not recall the combination of events.

    in reply to: Search by Address Isn't Working #41860
    Cici
    Keymaster

    Ok, Thanks for letting us know Lenny.

    Sorry about the frustration.

    in reply to: Store Locator Crashing on Mobile Devices #41832
    Cici
    Keymaster

    I have added you to our SLP customer site:

    If you would like us to add a complete street address let me know.

    If you wish to be featured, let me know, (we tend to feature our long time , customization customers , Premier members, and customers that are active in our SLP forum, or reviews in the WP directory first…if you could take a moment and reviews can be left on theMaps by StoreLocator Plus WP plugin

    in reply to: Store Locator Crashing on Mobile Devices #41831
    Cici
    Keymaster

    Awesome thanks….

    in reply to: Glitch in which locations load #41830
    Cici
    Keymaster

    Go to your site, open in browser, use Inspect tools..look at your  console and here is your issue”

    Uncaught Error: Syntax error, unrecognized expression: ‰PNG

    anspress.min.js?ver=2.4.8:1

    Object

    jquery.js?ver=1.12.4:4 Uncaught Error: Syntax error, unrecognized expression: ‰PNG

    IHDR(pæ oPLTEÿss\))

    Y((e35e45q>@}GK~HLŠQU–X]£_d¯ej¼joÈnrÔptáruísuùstústÿssº¢ºïtRNS/?O_oŸ¿ÏßïõÏziÏIDAT(ύ“ë‚ …-3ËÄPóŠä¾ÿ3ÆÅ%Yíüä[†Ýåœ øW1¡®HìàB‚+Y¬ È/VdÅ)lÅ6¼­› @Ôuïå•jëƒî®÷piúnsjÊ0nåãÀÞøx·péí¿Z_÷ð)·˜#óƒ08Ÿ0æP|~ã£çwsáý¿£ÿ?òòc3˜–ë?­t´¼¼ø-|kíŠÄâai° ^„fäÞ)<ð EdvÞ ÙÞñ^žî†ôJC÷à ‡Y5¶—è;œIEND®B`‚

    util.js:211 G

    It  is broken and not in EnglisH AND FULL OF SPECIAL CHARACTERS…, they need to fix it.

    ERRORS ARE bright red , you need to fix it

    See Troubleshooting and tutorial videos on debugging

    Also you have an invalid key:

    Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

    See our recent INFO and NEWS blog about this

    Google requires all new site domains to obtain the API key (as of June 22 2016)

     

     

     

    

     

Viewing 25 posts - 2,251 through 2,275 (of 2,679 total)