Forum Replies Created

Viewing 25 posts - 2,251 through 2,275 (of 2,715 total)
  • Author
    Posts
  • in reply to: Formatting text in CSV import #42810
    Cici
    Keymaster

    Ryan,

    Please refer to  information about formatting for CSV filess readily available in your excel or google sheets instruction or the internet.

    You can not do a hard enter, a hard enter tabs down a row and puts it into the next line.

    You can do a soft enter which is holding done the shift-enter key. Yes  if you want the description all in one with commas in  the paragraph it needs to be in double quotes

    As far as copyright insertion, that is outside the scope of the Location Manager.  you can refer to how to use UTF-8  characters with excel. or in Google sheets

     

     

    CSV cannot naturally represent hierarchical or object-oriented database or other data. This is because every CSV record is expected to have the same structure. CSV is therefore rarely appropriate for documents such as those created with HTML, XML, or other markup or word-processing technologies.

    There is nothing magical about SLP  as far as how   csv files are constructed. Store Locator Plus just provides you the header fields and mechanism to get your information imported via a CSV file.

     

     

     

     

    in reply to: No map showing after adding new locations #42779
    Cici
    Keymaster

    Hello Ronald,

    That message with the yellow triangle  is a warning not an error. An error is red and will say failed to load etc..

    If there was an issue with SLP you would not be seeing results..since it is your map it is most likely one of   your other plugins and/or theme that are probably using outdated jquery versions. This was a no-no when WP updated to 4.5.

    Make sure all your other plugins are updated.  You do not need to know javascript, but your plugin developers and theme developer should keep their plugins updated.  The author posted this blog about the issue last April

    The No Map appearing issues are in the Troubleshooting section. There is detailed info on how to debug to find out where the error is occurring.

    If you need some updates to your design , to your platform or other technical help with your WordPress environment, we have re-launched CyberSprocket Labs.

    Cyber Sprocket Labs , our WordPress consulting brand, is now offering consulting services for all of your WordPress technology stack needs. Graphics design, themes, plugin development-and-tweaking… whatever you need to make your web presence a best-of-breed solution to promote and expand your business. We have the skills and resources necessary to make it happen. 

    We have a handful of WordPress Core contributors on staff, some skilled cloud and web services system admins, a graphics and UX group, and even some API and 3rd party CRM gurus on hand.

    Whether you are building a simple “calling card” website or a full blown web services application that uses WordPress as part of the application framework, we have the resources to get it done.
    Check out the details at our re-launched Cyber Sprocket website.

     

     

     

    in reply to: Experience incomplete in German version #42778
    Cici
    Keymaster

    Siegfried,

     

    Did you translate using Loco Translate  and save the po. files? If so could you contact support and send the files. I thought it was all going to be done through WPML now but perhaps that was just the base plugin.

    I know that the developer used to have to up load the translated files into the StoreLocatorPlus file path  for the Legacy Add-ons, perhaps it is the same for the newer Experience and Power ad-ons . If you can help with the translation, Lance usually offers something in return.

     

    in reply to: power addon skipping locations #42758
    Cici
    Keymaster

    This issue is resolved with SLP and Power 4.6 currently in beta testing and is available for  pre release testing and use on dev or staging sites. Always back up your files and WP site before updating to major version changes as suggested in the WP codex and by developers. .The production version for live sites should be released within the next week.

    Thank you for your patience.

    in reply to: Experience incomplete in German version #42757
    Cici
    Keymaster

    Countries and Language .,

    please provide your Plugin environment per the  Posting Guidelines.

    If you would like to help with translations of  add-ons, please review the documentation for info on using and setting  WPML

    in reply to: Problem uploading csv file #42756
    Cici
    Keymaster

    Hi Scott,  The ProPack still works but there was a major coding event with  SLP core plugin in 4.5.08 that required ProPack to be disabled and a later version installed from your account…that goes back to the versions control and labeling that we discussed in the other post. We tried to make everyone aware through various news feeds and documentation FAQ.

    But you did the right thing by updating to Power.   Power is where the improvements and future upgrades will happen. The imports should  be faster than what you saw before. Additional tweaks to SLP and to Power in versions 4.6 are going to help your performance .

    Having said that, I do not know what your plugin environment or server configuration or site url or server host is. This is where a screenshot of your Plugin environment (posting guidelines) is useful. That info weighs heavily into the equation.  For instance do you have or need a Google API? Are you on a shared server? What version PhP?

     

    There are issues with your csv file, Why do you leave the sl_address column blank and only load the address in the sl_address 2,?  That address will load on the second line.  When you converted to CSV , if you used an older version of Excel , you will notice your leading zero was dropped in the zip code column,  that will not be  geocoded or will be an incorrect geocode location….You need to format that column correctly , we suggest Google sheets IMPORT CSV FILE DOCS AND EXAMPLES see your zip codes as they are in your attached file below, they should be five numbers, NJ I assume should be 07xxx:

     

    7401

    7642

    7652

    7407

    7432

    7666

    7073

    Here are some useful tips and suggestions in our documentation on how to improve your import process and issues that can occur (for instance the dropping of that leading zero, zip code  before you convert to a  csv file.

    FAQ info for geocoding, importing large data sets etc

    in reply to: POWER Add On needs SLP Version 4.6-beta-3 #42752
    Cici
    Keymaster

    Heinrich and Scott

    It should be all fixed now…could you let us know if you have any issues and if it is fixed for you now?  Scott thanks for quadruple checking, I do that too…I never want to hear someone tell me its operator error . I would not have known if you hadn’t reported by commenting in  this post, thank you for helping the forum community and SLP..

    in reply to: POWER Add On needs SLP Version 4.6-beta-3 #42751
    Cici
    Keymaster

    @Scott

    Yipes well that is  not good, I download from the Products download page, but I have Premier access, if you have Premier you can download from a separate menu drop down, I am having Lance look into this now. I know he was working on the Products version via the WooCommerce plugin and had to do some special coding. The intent was to have the Release VERSION appear next to the download…sorry about that guys..Lance is fixing it right now..

    Thank you so much for letting us know.

    @ Heinrich

    My apology for steering you down the wrong path.

    in reply to: Trying to understand upgrade #42740
    Cici
    Keymaster

    As posted on our site and in the news feed and in the forums,  
    See the question and answer here in FAQ on the documentation site.

    They do work you need to update them from your account. 

    OR


     if you would like to upgrade to the Power add-on which contains the features found in ProPack, Tagalong , Contact extender and more to continue and improve the SLP v 4.6 , you can take the hosting survey  and request a coupon towards Power Add-on

    in reply to: postcode Sydney 2000 taking me to Mexico #42719
    Cici
    Keymaster

    @ Liz,

    If you have locations outside of Australia as well you can make the search form “smarter” by adding the Widgets dropdown by city,state . That feature is part of the Experience Add-on. I notice you are still  using the Legacy add-ons from  2013. Thepackage you bought is  no longer offered but you are  eligible for a coupon to upgrade.   Premier might be your best bet, but you would want to upgrade to Experience or Power add-on  in order to keep the features you are currently using as well as some improvements to load and import times.  Contact support for more information or you could request a discount currently being offered  via the hosting survey. (P.S. If you would like some help updating your site we are now offering that service through Cybersprocket )

    See the Legacy mapping to new add-ons under our FAQ New docs site

     

     

    in reply to: postcode Sydney 2000 taking me to Mexico #42718
    Cici
    Keymaster

    Use the discrete search function since you have Enhanced Search, are all your locations in Australia

     

    in reply to: Fatal Error, Call to undefined Method? #42709
    Cici
    Keymaster

    Did you update ProPack?  Really need your info, see Posting guidelines as far as what we need to be able to assist you.

    in reply to: Search Results Not Formatting Properly – Please Help #42708
    Cici
    Keymaster

    Thank you for providing your Plugin Environment.   There are many SLP plugin styles for you to try out and there is documentation here on how to get best results.  Some work better with certain WordPress themes than others. For instance SLP has a Woo memorable plugin style .  To override your WordPress default theme you would need to know CSS and /or HTML. There is a tutorial about using  CSS on the SLP YOU TUBE CHANNEL.

    You mention you want something like  ” Visit Store Page” , Do you have the Power Add-on or Pages Legacy Add-on? Power add-on includes (new ProPack, Pages , Categories (fka tagalong)  Manager, Contact Extender, Directory Builder.

    For more information on the functionality and features of the various add-ons,  please see the Our add-ons under  Documatation

    in reply to: POWER Add On needs SLP Version 4.6-beta-3 #42687
    Cici
    Keymaster

    P.S. DETERMINE the criteria you wish to use UNDER slp  General Admin setting

    PRE RELEASE OR PRODUCTION

    in reply to: POWER Add On needs SLP Version 4.6-beta-3 #42686
    Cici
    Keymaster

    That is because you downloaded the POWER pre release not PRODUCTION version.

    You should only use Pre releases (beta or RC) on dev sites or staging sites, not on live published sites.  Download your zip file under your account that says POWER production

    If you want to try the pre release out that is fantastic, you can down load the SLP pre release for free, but again it is  only recommended for dev sites.testing  pre relases, helps us uncover any issues before release to the world.

    The PRODUCTION version of POWER  is 4.5.13.

    SEE Versions list

    in reply to: postcode Sydney 2000 taking me to Mexico #42685
    Cici
    Keymaster

    That is Google. I have posted many news feeds (like this article) and answered forum questions on this subject matter.  I have experienced the same thing on occasion especially with Sydney and Australia.   Google decides to send people to random places.  The developer of SLP has compensated by adding selections for map domains and discrete search functions, append search country  (if you have Experience Add-on)

    (See Countries and languages in Docs)

    Also an explanation here in the documentation and what you can try to make sure the default goes to the right area of the world.

    Please provide your Plugin environment if you need more information

     

    in reply to: Need help identifying Legacy Replacements #42670
    Cici
    Keymaster

    But EDM is included in Premier. I just posted this excellent question under FAQ in our new docs site

    Now I shall close the post. Thanks

     

    in reply to: Add location – error 400 #42666
    Cici
    Keymaster

    LOL, Fantastic. If you appreciate the support and the free Plugin, I invite you to leave feedback ★★★★★ rating onWordPress.org

     

    in reply to: power addon skipping locations #42662
    Cici
    Keymaster

    Brad, An Update, the Developer is still debugging this issue. He has a pre release out but it failed my test so he is back on trying to recreate the issues you and I discovered. Sorry for the wait in getting this resolved. Once fixed  a changelog showing the fixed version will be in the news release will be visible under your SLP Info tab. He is also working with the next WP update to 4.6, fingers crossed that the WP major version release does not cause unwanted issues.

     

    in reply to: Locations list not showing all locations #42661
    Cici
    Keymaster

    Hi Dave ,
    Glad I could be of help and for letting us know it is resolved.

    If you appreciate the support I have given you and the Store Locator Plus Plug in, could you take a sec and  believe we deserve a great rating ,click on the stars    ★★★★★ on WordPress.org.

     

    P.S.  If you wish to explore any add-ons or other cool features you can check out our demo site which has all the add-ons including Premier installed…and , even better, if you take the hosting survey that appears on your SLP admin page you can request a coupon or discount towards a product or service.

    in reply to: Add location – error 400 #42660
    Cici
    Keymaster

    Elliot, PS You are getting this error message, you can checkl these using the developers tools on any browser, I just clicked on your link and right clicked on  INSPECT element and under “Console” this is the warning ::::….Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

     

    Delete what you have entered in SLP for your google key and follow the documentation info and Tutorial video
    for help with how to get the API MAP key

     

    in reply to: Add location – error 400 #42658
    Cici
    Keymaster

    Hi Elliot

    I added this to my location on my site

    Store Locator Plus wants you to know:
    Google thinks 171 Brighton RD Coulsdon CR52NH UK is at lat: 51.3197566 long -0.1388583
    Art rebellion cafe added successfully.

    I clicked on the lat longtitude (it is a clickable link on the message) and it looks correct. The location shown when I open it in Goggle Maps is near the Coulsdon library, note I did not add a Space in the “zip code”

    I have the US map domain for my site and it still geocoded it correctly.

    Not sure whats going on with your set up
    Did you need to get a Google API Map browser key, was this a new domain?
    Did you add it to the correct spot (not the Google BIZ license)under General/User Interface/Google developers console, Google Browser key?

    in reply to: Add location – error 400 #42650
    Cici
    Keymaster

    @ Elliot

    I cannot tell what the issue is with your locations not geocoding. Make sure your Address is properly formatted, if you give me an example I will see if it happens in my test site.
    Also we request that forum posters read the posting guideline and provide us with the details about their SLP Plugin Environment.

    Adding Locations

    Troubleshooting

    If you post the info requested and Plugin environment I might be able to help.

    in reply to: Add location – error 400 #42649
    Cici
    Keymaster

    @Paul,

    I just added your address above exactly as shown

    this is the message I got

    Store Locator Plus wants you to know:
    Google thinks 5858 East Molloy Road Mattydale NY 13211 is at lat: 43.0978815 long -76.1137606
    Mary Hair salon added successfully.

    Please provide your plugin environment, I cant help you without seeing your versions.
    Also, If your site existed before June 22 2016 you do NOT need a Google API, that is only required for new sites.

    Were you importing?

    Did you have Bulk actions any special update instructions, again I need your plugin Environment and please start a new thread unlkess you have the exact same configuration as the person you glommed on it doesnt help us assist you or answer Elliot.

    in reply to: Where can I download the latest add-ons? #42644
    Cici
    Keymaster

    OOps, As you can see I logged into your account as you to make sure the products /Downloads page was available…It is…so  you answered as your self, now I’m answering you as me.

    Lance is working on the WooCommerce updates to chain products and associate them with groups

     

Viewing 25 posts - 2,251 through 2,275 (of 2,715 total)