August 9, 2016 at 5:16 PM #42606
Hi! My map is working great. However, I have 6 locations filled in on the back end, but only 5 show up on the front end – I’ve tried deleting and re-adding to no avail, as well as adding a completely new location… is there a limit or anything I’m missing? Should I change some settings? This is my only issue otherwise this plugin is perfect for me!
Any help appreciated, thank you!August 10, 2016 at 2:24 PM #42611
Please provide a copy of your plugin environment, screenshot is best, and also your URl. as requested in the Posting guidelines.
I cannot really help you without that information, the posting guidelines suggest you update versions first. Troubleshooting also provides guidance, i.e what can cause issues with your maps locations etc…also check your settings, radius etc…what add-ons if any you have. Please provide details, otherwise I can only make guesses as to what your particular issues are.August 10, 2016 at 3:17 PM #42612
My apologies. Here are screenshots of the back and front ends.
The Prime Leaf entry, and anything after that, will not show up on the front end. Here is the page in question: http://www.kayainfusions.com/partners/
My SLP version is 4.5.13, running the Sydney Pro theme (athemes.com) version 1.41, and WordPress at version 4.5.3.
Currently activated plugins:
- Contact Form 7
- Huge IT Google Map
- Instagram Slider Widget
- PageBuilder by SiteOrigin
- Simple Custom CSS
- SiteOrigin Widgets
- Store Locator Plus
- Sydney Toolbox
- Under Construction / Maintenance Mode From Acurax
Number To Show Initially: 50
Radius To Search Initially: 200
Max Search Results: 25
I hope this information will suffice for now. If you need temporary admin access, please let me know. Thank you for your quick reply!August 11, 2016 at 4:43 PM #42640
Ok I see that you mention you have 4.5.13. Assume you do not have any add-ons, such as Power, or ProPack, or Experience Add-on. So what you need to tweak is your center Map at, your search default radius, and the other settings mentioned above. You say your default is 200 miles, it will show the results based on closest to your map center. Your radius behavior under the Search, is it set at Always use? The screenshots above do not provide the info we need as far as versions , configuration but apparently you do not have any add-ons.August 11, 2016 at 6:06 PM #42645
Thanks for the replies. The problem ended up being the default radius as you mentioned. The last entry is 208 miles away so it was just out of range – I changed the default to 1000 and now it’s showing up. Thank you for the suggestion, every thing is resolved, A-OK!
Thank you!! 🙂August 12, 2016 at 11:53 AM #42661
Hi Dave ,
Glad I could be of help and for letting us know it is resolved.
P.S. If you wish to explore any add-ons or other cool features you can check out our demo site which has all the add-ons including Premier installed…and , even better, if you take the hosting survey that appears on your SLP admin page you can request a coupon or discount towards a product or service.
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