[Cici]

There will be a patch but it is recommended that you  contact your host see (and WP has some good recommendations as to who to use) see the WordPress guidance:.

Note: If you are in a legacy environment where you only have older PHP or MySQL versions, WordPress also works with PHP 5.2.4+ and MySQL 5.0+, but these versions have reached official End Of Life and as such may expose your site to security vulnerabilities.

Ask for it

Here’s a letter you can send to your host; copy and paste!

I’m interested in running the open-source WordPress <https://wordpress.org/&gt; web software and I was wondering if my account supported the following:

• PHP 7 or greater
• MySQL 5.6 or greater OR MariaDB 10.0 or greater
• The mod_rewrite Apache module
• HTTPS support

Thanks!

Not required, but recommended for better security

Hosting is more secure when PHP applications, like WordPress, are run using your account’s username instead of the server’s default shared username. Ask your potential host what steps they take to ensure the security of your account.

 recommendation is PhP 7.0

https://wordpress.org/about/requirements/

 

[Cici]

How to change Permalinks , first you cannot have a conditional”ifset” or shortcode reference in a permalink. You can read about changing permalinks and how to customize them in WordPress

 

https://codex.wordpress.org/Settings_Permalinks_Screen

 

[Cici]

I will ask Lance to take a look and explain. I think you are right, because the shortcodes and the element field names are based on what is in your location manager. But he might be able to give you a better answer, he is the developer.

[Cici]

Tutorial here.
Ignore the part that references Tagalong. That was the legacy add-on. The settings are under the Categories panel if you have downloaded and activated the Power add-on/

Docs site for single parent and Hierarchy settings

For results use the field slug. Using Extended Data Manager you can determine if its Boolean or text. You can manage which fields are shown, hidden, their data types, and other attributes of extended location data element via the Manage Extended Data Elements group under the General / Data tab.

https://docs.storelocatorplus.com/blog/extended-data-manager/

https://docs.storelocatorplus.com/blog/data-fields-to-display-in-results/

Since I do not know what versions you have , (Please always post your plugin environment per the Posting guidelines. Your plugin environment is under the INFO tab in WP SLP)

[Cici]

Download the 4.7.6 versions from your SLP account

Please refer to the Documentation on How to manually update SLP and add-ons

https://docs.storelocatorplus.com/blog/upgrading-store-locator-plus/

[Cici]

yes, but I am questioning where are you pulling in the image or icon from, is it an html path?

Since I am not sure what versions or what your plugin environment is I can only refer you to some info. The developer can look into your specific question but he will request your Plugin environment (see posting guidelines)

What you are describing would pull from your own database or an icon set I assume that you want to link in.

You can Refer to some detailed info (this is old documentation site so you may not recognize some of the references)
https://wp.storelocatorplus.com/documentation/store-locator-plus/user-experience/results/results-layout/

For instance for your conditional formatting

ifset=””

Will only output the specified option if the noted field contains a value.
Example:
[slp_location web_link wrap website]
[slp_option label_website ifset web_link]
[ html closing_anchor ifset web_link ]

[Cici]

The Experience add-on allows you to change the layouts and add css

https://docs.storelocatorplus.com/

[Cici]

The search or find locations button is not an href link. It is a snippet of code with shortcodes. I am not a SW developer either. The Experience add-on allows you to change the search bar layout, results layout,map and do css.

https://docs.storelocatorplus.com/blog/search-layout-shortcodes-and-attributes/

[Cici]

All, Two years ago owner was in the hospital and there was no back up support person. Perhaps an email to his contact field would have sufficed, this issue from 2 years ago has been resolved and is closed

[Cici]

Here ya go, explained under documentation FAQ

https://docs.storelocatorplus.com/blog/q-where-can-i-find-an-earlier-version-of-the-core-slp-plugin/

[Cici]

https://docs.storelocatorplus.com/blog/the-store-page-storepage-shortcode/

[Cici]

Suggest inspecting the source code using Firefox.

P.S. I inspected your site using Firefox and saw that you have some errors on your site

Uncaught SyntaxError: Unexpected token < gtm.js Failed to load resource: the server responded with a status of 404 () http://plantsomethingmaine.org/favicon.ico?lbisphpreq=1 Failed to load resource: the server responded with a status of 404 (Not Found)

[Cici]

That is correct, we have been announcing that Legacy add-ons will eventually not work with newer versions of SLP. You can either buy the Experience add-on, or roll back SLP to an earlier version.

[Cici]

What did you update from and too? If you updated from a version that was pre version 4.6 and jumped updates to 4.7.6 we discovered it could cause issues.
What SLP plugin style are you using, I viewed your site and the map markers are appearing but no results under the map is that what you are referring to? Are you using the Plugin style Hidden results?
Under UI Experience/results, do you have show locations at Startup selected/ Do you have any CSS or checkboxes marked that Hide locations that carried over to your staging site? I.e. Did your original site have a legacy add-on such as Enhanced Results, Search, Map, etc (You can check that with the free Janitor for SLP under the options table)
I cannot tell what exactly the issue is without more information, what is your Plugin environment for instance (See what we mean by Plugin environment here)

I see an issue with a line in your theme.
The warning message below:
( Inspect using your browser):

MMENU: The configuration option “selectedClass” is deprecated, use classNames.selected instead.
e.(anonymous function).deprecated @ main.min.js:4

[Cici]

Extended data manager is in production released as 4.7

[Cici]

ALL FIXED Try it now. Thanks John for finding the issue (for anyone else reading this post, there was naming convention of the zip file that reverted back to a naming function that was not shortened in the production grunt. It was fixed today.

[Cici]

P.S. Now that you have Premier, you really want to delete those Enhanced Legacy files and just use Experience. Often times you will not be able to Enable Experience until you delete those old Enhanced legacy files. Ditto you should be using Power instead of ProPack and Tagalong or you will have conflicts. Premier latest features will only show up under the Experience/results. or Experience/Search. or view panels in your back end. For instance Premier results interaction, I believe you must have both Experience add-on and Premier subscription activated.

 

thanks again

[Cici]

, there was a naming convention error that I discovered when  De Baat and lance released latest version back in December, there were two different naming conventions for the zip file. Or the pre release was in wrong spot..

 

That  was fixed but you unearthed an issue in the dev/production  grunt with the shorthand script

, I just pointed the old naming convention was back and  Lance is fixing it and going through all the past release versions to delete the errant shorthand.

Thank you for letting us know.  I apologize on behalf of SLP for the inconvenience.

Give us two minutes to make sure it is  cleaned  through out his dev and e production grunt,

 

Try it in just a few minutes please.

 

[Cici]

That isnt happening in my test site. I just checked it and ran it again,

 

Clear your cache.

 

AS A SIDE NOTE, I noticed you have no addresses so you are just changing the name of the location?  So perhaps you are trting something unique, do you have special code or did you change something that interatcs or uses the WP taxonomy used for SEO Pages  and categories? I cannot figure out what is different from your and mine but I do not have all the other plugins and UML running so it is difficult to assist you.

 

The developer will check when he has time but he is working with Premier customers and customization customers as well as dev.   If it is unique to your site setup and you need troubleshooting with someone logging in that is done thru Paid Troubleshooting support. We do not log into customers sites without express permission via the paid troubleshooting support option , the developer will tell you what you need to do, at that time  before he logs into your site. If it does turn out to be a bug in SLP we will compensate you via the paid support ticket. If it turns out that you have multiple plugins or a theme or WP  issue /conflict that is unrelated to SLP then he  will not fix the other plugins or themes since that is beyond the scope of troubleshooting.

 

 

[Cici]

Yes update Experience to 4.7.6 For multiple websites you should be using the Premier subscription. That is in our EULA and is preferred, fair business practices

thanks I will close this ticket

[Cici]

Check the Troubleshooting guide about white screen.

There are two locations with Troubleshooting help

https://docs.storelocatorplus.com/blog/category/troubleshooting/

 

https://wp.storelocatorplus.com/documentation/store-locator-plus/troubleshooting/

We like to help our premier customers as quickly as possible but , cannot help with 0ut some info from you as shown in Posting guidelines, i.e your plugin environment and a site url that you have   WPSLP on .  For instance, versions, version of WP, PHP version.

Seen under Troubleshooting

White Screen

PHP coding errors or incompatibility between the code and specific PHP version running on your server.

 

Please let me know so I can close ticket if you do not require further assistance

 

[Cici]

Hi John, As part of Premier you can post in Premier forums.

 

You say you had a Social Media Extender, Do you mean when you purchased it? I only see Purchases for Premier subscription and Events Manager.

 

I am currently running Premier 4.7.6 I downloaded SME via my account.

I uploaded SME via WP plugin admin menu.

Everything installed and activated, no issues with Social media extender . No error messages from WP.

Please provide the EXACT phrase or screenshot you are seeing about WP stopped working, that is  not a normal WP error message , Lance is a core contributor to WP and has never seen a message in the WP admin plugin when a plugin wont activate that comes back with “WordPress stopped working”

Also what is your site url? I cannot figure out what is different

Please  post in the Premier forum,  you will have first tier response and the developer can look at your site and assist you.  he doesn’t normally  look at the regular SLP forums (that is what he has me doing) Regular SLP forums can take 2 to 5 days or longer to get a response depending on our availability.

 

Thanks

 

[Cici]

P.S. I cannot access the site url you have listed, assume it is your dev site?

[Cici]

Wolfram

 

I followed your steps .

1) Under bulk actions I selected a few of my locations and Categorized them with a different category and updated and saved. It saved correctly.

2) Using Location Manage I then edited a y locations name and address. I did not reselect a category, I clicked update.

3) I went back in to see the updated location with new name and address and the category (the new one) I had selected remained exactly as I had changed it.

I cannot recreate your issue. Please clarify , are you changing Location name or are you changing something in Stores?

 

Are you editing via “User managed Locations ”

That is the only thing different from my site then yours, I do not have User Managed Locations and apparently DeBaat has not updated User Manged Locations beyond 4.5.03..

 

Please let me know

 

[Cici]

Wolfram,

1) The way you are describing the categorization is the way it is supposed to work, if you make changes to you locations name or address, and update , also select the categories at the same time to ensure they are all updated correctly,   I will try to recreate your issue on my test site.

Q. are you importing and updating multiple locations via csv file?

When a location is uploaded it is assigned  sl_id.  So if you are importing the changes you need to have a column called sl_id and enter the sl_id

 

https://docs.storelocatorplus.com/blog/locator-data-the-field-names/

 

2) we do not do the translations, since we do not speak all the languages here. You can translate (in your spare time haha) and send the files, I provided you the documentation on how to do that.

 

 

+

 

[Author]

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