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Viewing 25 posts - 1,826 through 1,850 (of 2,679 total)
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  • in reply to: Split: result go to a link to SEO store page #45209
    Cici
    Keymaster

    But this isn’t the “click on the map info bubble” that I thought you were asking about.  The Post from a year ago is no longer valid because of the amount of changes.  You are clever and understand html and css…lots of people out there do not understand and try to customize their own solutions, so there are tutorial videos . Thanks fir taking the time. You can also create a tutorial videoon you tube and mention WP SLP that would be amazing.

     

    Thanks

    in reply to: BUG?! Assigned categories vanish when locations are updated! #45207
    Cici
    Keymaster

    SLP 4.7.6 has been released for production.  When you update SLP to 4.7.6 you will be required to update POWER and EXP  to version 4.7.6  I havent had a chance to do a post, Busy with elderly parent. Please let us know if after updating you experience any issues. Make sure to include your plugin environment and the url that you are having problems with in each post as you have been doing. Thanks

    in reply to: How Do I Export a CSV? #45205
    Cici
    Keymaster

    I am not sure what you currently have for add-ons.  Some people still use the Legacy add-on ProPack but we cannot guarantee ProPack will be compatible with future updates to SLP so we suggest the Power add-on. .  We have two documentation sites that answer questions regarding what to buy for certain functionality and features…Here and under FAQ  What to buy.

    Power add-on allows for exports to a csv file.

    in reply to: janitor no longer works #45191
    Cici
    Keymaster

    I cannot help you when you do not post your plugin environment per posting guidelines , versions etc. Please read the posting guidelines. I use Janitor and it worked for me.

    in reply to: Change the results layout #45190
    Cici
    Keymaster

    You need to do that in the Results layout. but I am not sure what you are referring to as far as doing it in a modal . we do not live chat with phone numbers, Add-ons have a 30 day refund period. If you need additional support or customization that is a paid support option.

    in reply to: BUG?! Assigned categories vanish when locations are updated! #45189
    Cici
    Keymaster

    I will mention to Lance, he is working on another bug that has to do with some center map at when associayed with other functions. He is preparing and testing SLP 4.7.6 for release. I haven’t seen this particular one so thank you and I will mention it to Lance

    in reply to: sl_url clickable – custom label – #45188
    Cici
    Keymaster

    Hi Frank,

     

    What appears in the map info bubble has limitations as determined by Google. Therefore we are limited as to what can  be customized in the map info bubble as labels or clickable anything besides website and directions. I will ask the developer next time we have a meeting if he knows of any work around but as a norm anything that is customized out of the ordinary would be part of the Premier subscription feature (like hiding Google icons as an example)

    Sorry I cant help with this one.

     

     

    in reply to: Missing Results Features after upgrading to latest version. #45122
    Cici
    Keymaster

    You do not show in the screenshot anything with Enhanced Results or the Experience Add-ons, those are the only two add-ons that allowed you to change order by in the  results other than closest farthest…that hasn’t changed.  Enhanced results is legacy and will not work properly with newer versions of SLP so you will need Experience Add-on.

    After I saw something that was referencing SLP widgets…I thought  you must  have outdated Legacy add-ons but have them deactivated   since  I couldn’t  quite see what is going on with your site ,  I then went into our orders pages and saw you had  a lot of “pending incomplete orders”  but then did see a completed transaction for the Experience add-on  but it wasn’t showing up under your “My account/Downloads” page in SLP so I added it back to your account.

    🙂

    Mystery solved.

    You must have purchased it when it was a renewable subscription which we have since done away with.  Now that I have added it back to your account, Download and update to the latest version and you should have all of that  functionality back.

    p.S. Since you have ProPack and Tagalong, and those are both Legacy add-ons ,  you should update to the Power add-on.  If you have Power and Experience the better value is Premier subscription. If you write to me in support and reference this conversation I will see what I can do for you on a discount for Premier since you purchased Experience already.

     

    I hope this has been helpful,  sorry for  the snag in your account.

     

    in reply to: Change the results layout #45121
    Cici
    Keymaster

    That is part of the Experience add-on

    in reply to: Featured entries on map #45120
    Cici
    Keymaster

    Hi Wolfram , We may have to divide the question on two posts, sorry.

     

    You can change the ALWAYS show featured under Experience, but then select ONLY show if in radius and adjust radius default to a lower number should do the trick.

    https://docs.storelocatorplus.com/blog/featuring-locations-top-of-results-and-highlighting/

     

    as far as Pages…see the docs for Pages I do not use Pages so may not be the best person to answer the question. I am pretty sure that  can be done with your page template and short codes.

    https://docs.storelocatorplus.com/blog/generating-store-pages/

    If you still have a question after researching the docs site about Store Pages could you post it as separate post?  thanks

     

    in reply to: Reports Not Exporting to CSV #45119
    Cici
    Keymaster

    Sorry It is on his to-do list. Send an email to support and I will see if I can add it again that way

    in reply to: Search Bar Widget #45118
    Cici
    Keymaster

    I gave you the link for documentation, what are you asking for?  The code?  You can see it with developer tools  it is open source

    in reply to: Hide List That Appears Below/Side of Map #45117
    Cici
    Keymaster

    Location Sensor is part of the Power add-on

    in reply to: Firefox Radius Error #45116
    Cici
    Keymaster

    Tjhats strange, I just tested someones sites using firefox and it worked beautifully. Perhaps it is your Browser behavior in swedish?? Its not as if Lance writes different codes for each browser…Perhaps its the version?  Have you tested or checked it with Browser stack?

    in reply to: Determine the Fields in the search result #45115
    Cici
    Keymaster

    We need the info required under the Posting guidelines…a screenshot like the one you provided  doesn’t help and is not what is required for us to be able to assist you

    Results, appearance and layouts can be obtained with the Experience Add-on

    in reply to: New map design error and help #45113
    Cici
    Keymaster

    Pianni,

    Could you please post in Premier forum if you still have an active subscription?  I do not recall if you ever signed up for one, I believe you were comped because of all the help and translations. But in order to get all the latest updates please contact us to see how we can work with you.

    Also if you found a bug please notify Lance on the Slack channel. If you have a premier subscription you can get an invite to Slack.

     

    Cici
    Keymaster

    I  do not understand your questions. First please follow the Posting guidelines and see what info we need, versions, site url etc. in order for us to assist you.

     

     

     

    in reply to: Hide List That Appears Below/Side of Map #45077
    Cici
    Keymaster

    Experience Add-on

     

    Allows you to hide results list as well as CSS

     

    Results Panel settings

    in reply to: Search Bar Widget #45046
    Cici
    Keymaster

    Widgets has not been updated and is not going to be updated as it is now part of the Experience Add-on..

    The new Widgets feature is part of the Experience Add-on.

     

    See the Documentation about the New Locator Widget that works with the expanded search, results, and map functionality.

    in reply to: Extended Data Fields #45034
    Cici
    Keymaster

    DeBaat has been moving.   He lives in the Netherlands and I believe has another job besides doing the WP plugins or add-ons so there is a bit of a lag. Extended Data Manager is a third party add-on by DeBaat. He has been notified that he needs to update his code to work with latest versions of SLP.

    DeBaat has his own forum Third Party add-ons. For EDM please post in that forum.

     

    As far as Power add-on. We have not received any info regarding that it is  not working.

    You mentioned you had ProPack before.  The latest version of ProPack has been working with  version 4.7.4 of  SLP. The Power add-on works better and more efficiently but also added other functionality that was in Tagalong, Pages and Contact extender, so it was actually 4 plugins that were replaced with Power.

    The process was announced in July 2016 to manually update from your account. ProPack version is now up to 4.6.5   please check  the documentation site, i.e steps to take. We  cannot guarantee it will work with Future SLP updates. It is a legacy add-on.  Regular news feeds are posted with changelogs. Please follow the news page, or follow us on Twitter, Facebook or Googleplus for important update information.

    When posting in the forums please provide your plugin environment and your site URL. I see that you have also been emailing support. Asking questions in the forum is preferable then a back and forth exchange via email, especially if there are any errors to report. The forums helps everyone and is more efficient

    Could you provide the required info per the posting guidelines.

     

     

     

    in reply to: Pages Layout (Power Plugin) #45020
    Cici
    Keymaster

    Wolfram,

    Please provide screenshot etc of plugin environment for this post  as well as your site url. as mentioned  in my response to your other posts. ( See posting guidelines)

     

    I have asked Lance to look at your  question when he has time . (he is in the middle of a large project for a client).  Since I noticed your site is in German (?) I do not want to venture a guess…are you also using the Experience plugin? Experience is where you effect Appearance and layout

     

     

    thanks

    in reply to: 'No locations found' Text will not translate #45011
    Cici
    Keymaster

    Don’t get Lance started on WPML.  Lance has been working with them over the past year and they have not been very responsive, he has been beating his head against the wall to get them to resolve some simple issues on their end.

    in reply to: Hide map until search #45008
    Cici
    Keymaster

    The SEO Pages?  That would be done with your Page Template using basic HTML…if you have another question about Power or Pages, yes please start a new thread with the Plugin environment (I am not always the one that answers, sometimes Lance answers and he will not know or recognize the name on the post as having recently posted)

    See Docs on that here SEO Pages

     

    Thanks for posting your solution

    If you have both Power and Pages,  EXPERIENCE add-on why don’t you opt for Premier?  You get a bigger bang for the buck, more features, more plugin style versatility , latest versions and updates  and I can provide you a coupon if you send me an email to support@ ( See contact us page ) as long as you bought the last two add-ons less than a year ago.. And you would post in Premier forum, Premier has first dibs on support tier, and you can request to be  invited to the Slack channel where the developers discuss what they are working on, and a chance to chat direct to the developer and author…just a thought.

    Cici
    Keymaster

    If you have a Google Map API only one can access that at a time.

    in reply to: 'No locations found' Text will not translate #44988
    Cici
    Keymaster

    It is a text string.  

    Power is a new add-on and there may not  be a translation from old legacy add-ons will not “auto” translate.  WPML is not very useful imo for what you are doing, straight text translation.

    There is NO CSS WITH POWER. Any ability for CSS or to change appearance, layout etc is part of Experience Add-on

    Also the LABEL to be changed, if you wish to put anything in there, including in German,   “No results found” ability to change it  is under Experience/results/APPEARANCE…and that is part of the Experience add-on not the Power add on..you can put anything in place of No results found, you can type in “HEY Go try again”,

    or

    “Try a different search”

    …or anything beside No results found. ….

    See my attached to see what I put in place of No results found..

    But the same deal will apply if you are translating a new add-on, i.e Power, Lance will discuss with you an equitable adjustment. Perhaps he will send you the Experience Add-on, send an email to support with the translation you did for Power.

    https://docs.storelocatorplus.com/blog/translating-store-locator-plus/

     

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Viewing 25 posts - 1,826 through 1,850 (of 2,679 total)