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Correct. The trash barrel flashes a red error message. The bulk delete works unless you have 999 locations or more on a page.
The developer has the trash barrel icon issue on his punch list. SLP 4.9.2 is in testing. Anyone who has a developer or staging site is invited to assist testing the beat versions. It would be very much appreciated.
Can you change the back end to English to see if they reappear? There has been a reported issue with the WP 4.9 update and SLP 4.9 update that we are tracking down. One of our long term users, (pianni who works with Swedish), is also helping us research to isolate the problem. The developer is aware and is researching what has changed in the WP 4.9…WP also has bugs reported by other developers concerning the language elements.
Thank you for weighing in and let us know if yo=switching to English helps
If someone searches by zip code and no results are found they would have to re-enter another search on the search form, I am not clear about your question. But it appears your search is not working on your site. Is your WP admin in English or another language? Did you jump versions, i.e. did you used to have an older version of SLP?
As far as responsiveness, your theme combined with the plugin style you choose from the gallery determines responsiveness.Some of the Plugin styles work best with the experience add-on or Premier.
To change elements easily within the layouts requires the Experience add-on . Or you can try adding a hook/filter in your WordPress theme change it with CSS or JavaScript or any number of ways outside of the Experience plugin.. To change it from the SLP admin panel via settings, you would need the Experience add on.
You are receiving a message that you have no Google Map API keys. and no secured site certificate
See Results layout and how to change in Documentation
I have reported the error message you are seeing in your WP Admin panel to the developer
Could you explain more as to what you mean by defaults back to original radius, that is the way it is supposed to work if you have a default radius designated. Or are you referring to the Radius select label as first entry? See Radius Behavior and settings in docs site. Really need to know what your https://docs.storelocatorplus.com/blog/info-tab-plugin-environment/SLP Plugin environment looks like, see posting guidelines. Also what is your center map at settings? If you have locations in US, some in Australia, some in Europe etc you need to make sure you have a large enough range under the Settings/Results
Mark,
Thank you for letting us know. I tested and saw same flashing red message, but when I checked, the location I deleted was gone. I tested by using the trash barrel, was that the same you experienced? Also could you provide your SLP plugin environment, a screenshot from the SLP/INFO/Plugin environment is sufficient
Is your site in language other then English? This issue has been reported and we have another user working with us to resolve. Something happened with the WP 4.9 update. If you switch your back end to English your tabs should appear.
Thank you for letting us know
After reviewing what you wanted to do, spoke to developer, I may have misunderstood you if it isnt the locations you want private but the actual SEO Pages. You can accomplish much of that within the admin section under WP Pages, there should be a filter to mark all the Store Pages you select to private. SEO Pages follows the WP rules. There is also a scheduler in WP admin but I believe they do not have a publish all on a select date. You would probably have to click on each page and add the schedule, but as noted there may be a plugin that can handle bulk WP Cron for pages.
I hope I am understanding the question and provided you with a clearer answer, we can revisit this if it is something the developer can do as a customization at a later date. he is currently coding and troubleshooting this week,
You are mixing versions. If SLP is on 4.9 , Power and Premier need to be on 4.9. Or you can opt to downgrade SLP to earlier version and wait for the SLP and Power 4.9.1 patch to come out later this weekend
When there is a major version change the add-ons will not auto update. Also when WP has a major version release like they just did, they are inundated with auto update requests. They then regenerate and look for updates every 12 hours. There are thousands of themes, plugins and by the time they get to add-ons and may never get to ours. There method is to start alphabetically and then premium, and there own plugins, and their premier owned plugins like Woocommerce , and then they may get to the SLP add-ons.
This has been by design as there are known conflicts with some users if they have PHP version <5.4 and if attempting to add Power 4.9 it will crash their site.
If you want to update Power and Premier you must download them from your account manually.
Oh good.
It may not be released until after the weekend, he is working feverishly until then but has to take his son to a boy scout event for the weekend.
If you cannot wait, I can try to email you an older version of Power but you would also need to roll back SLP to pre 4.9. If you had a dev or staging site you could try the patched pre release. (not to be used on live sites) It would be very much appreciated for anyone to help testing so we can check against many different configurations.
Thanks, , I am in a meeting right now with Lance and going thru issues one by one that people are reporting. They are so varied that it has him scrambling. he is using “Smart options and had a big project customization and changed Power to import locations large lists, add special custom categories and a few other things to Premier and Power. We know there is a bug in Power but he stopped the Power v 4.9.1 release until he is sure he has addressed all issues.
You have been a long time customer and we appreciate your patience. I just had him look at another issue with category selector and filters which made me think, you may be having similar issue with filters not working. on tags…. So now Lance is deep into the code and now he is talking to himself…(.I think I pushed him over the edge.)
BTW, is your site set up so you choose either categories or tags, or do you need to select both?
If you have a dev site and would like to help test the beta release of Power let us know and we can give you access, I can send you zip file of Power version 4.8.6 to get your live site working again…just send email to support . Note: if you roll back Power you will need to roll back SLP to earlier version which WPSLP plugin directory (link to it is in docs how to downgrade0
Hi Ben,
You were invited to Slack, we see you as a valid member of the CharlestonSW slack channel.
I am meeting with Lance today
1) Force category. You want to force the site visitor to , select the product category , thus returning only by Product category. Is this a correct assumption?
We were on your site and I showed Lance how it was currently working. He just fixed it and it will be released in Power 4.9.1.
Please let us know if that is NOT what you are looking for.
Hi Lauren,
The developer is working through some issues created by the recent WP 4.9 and SLP 4.9 updates. Unfortunately the screenshot of your WP plugin Admin page is too small and blurry to read. All we need is a screen shot of the SLP Plugin environment that also shows PHP versions etc.
INFO Plugin Environment needed A screenshot of that would be appreciated.
Do you have any add-ons?
What version PHP?
Thanks for the information. Lance is running tons of debugging to see where the problem lies in Javascript. WordPress recent updates have caused all sorts of unexpected issues. I have been looking at their advanced developer forums with lots of reports of bug, and some are effecting tables. The more information we have the better. I am meeting with lance later today. he has been working non stop for the past 30 hours (other then to sleep)
If you roll back Power and/or to earlier version do you still see errors?
I apologize if it came off that way, it was not my intent. It is difficult to imply tone in written responses. I was trying to explain the situation about having multiple conversations with two voices with most likely different site configurations and themes. I over explained the situation. I didn’t want you to think I was splitting your post and starting a new one willy nilly.
You did provide the versions you were using that was great .
Please do not take my queries personally. I ask the questions (and guess I explain too much) so that in my conversation with the SLP developer who is working on half a dozen things at once. I don’t want my head chopped off for not ascertaining and providing him with the info he needs. I try to research as much as possible and can often look at a site to see what error messages exist. I am sure you are savvy and have your information and have done all the debugging with WP.
I understand the frustration when something works and then doesn’t when an update occurs.
if you could Please post in the Premier forums where we have advanced users and developers who work with the SLP add-ons in various ways. There are fewer users on that post and I want you to get the attention you deserve.
If you have your Debug Log and can provide it there or email it if you do not want to share in forums I will make sure the developer takes a look. I am sure he would appreciate the log so he can pinpoint any potential conflicts.
You can have a column for CSV files with a header Private so they will all import as Private. There is alsoa filter box in locations and you could mark private and “apply to all”. The default status is Draft for SEO Pages
Locations should import and have the pages as draft form automatically.
As far as having a WP Cron event to automatically engage and enable the pages to change all pages to publish may be done by WP Cron event ( I am running this by the developer ) He is currently working out some urgent customer issues with the recent updates to WP,SLP and Power version 4.9
Setting up a staging site can be done with jetpack. See info here
It is bvery important, especially if you have a live Production site to have a back-up/restore plan. That is also included with Jetpack and follows WordPress best practices. The developer had written a few articles about this.
https://www.storelocatorplus.com/news/wordpress-site-backup/
In the meantime you can roll back Power to an earlier version. The developer is working through issues.
As a side note, you should consider securing your site with a valid SSL. Many Google Map features will not work unless you have a valid certificate on a secure site. One of the features that exist in previous versions of ProPack and now in Power is Location sensor. That will not work with Chrome version higher then 50. Mozilla Firefox is going the same route with their latest security updates as are many other browsers. Additionally your map markers may not load or you may see a warning in the back end of SLP.
Another observation: Your theme has an error and will not load certain elements. This error is being shown in the console. If this image tries to load first, everything after it will be stopped.
http://www.rhpeterson.com/find-a-dealer/
GET http://www.rhpeterson.com/images/rhplogo.png 404 (Not Found)
There are some other violation events but I am working with the developer to see if they could be creating issues.
@ t
we need your information as requested in Posting guidelines.
Somehow we got the sites and forum posts from another customer crossed because someone added to your forum post and it was mixed .
If you have Forceload javascript the center map at will not work. You may need to clear your cache if the distance in your locations tabs are incorrect as well. Other troubleshooting info that can effect search issues, all focus around javascript
you have errors in your website that are creating issues for Google to work. Use any developer tools and look at the console to see the errors I have attached a screenshot
There are a few errors that indicate that you either have another plugin or your theme that is also using a Google MAP API. Noted multiple google map apis
noted: Sensor not required (SLP has not had that issue for three years that is coming from another one of your plugins or script in your theme)
You may need to use the Debugging WP tool to find them
@ Joe I split your post because you glommed onto a forum post whereas they didn’t provide their site information, no plugin environment etc. So it is impossible to say if you are having same issue, plus when I visited his site the search worked perfectly. Unfortunately by glooming onto his post he has ignored request for additional information.
could you be specific as to what you are seeing or experiencing and provide your site url and additional information as requested in the Posting guidelines that shows us the PHP version etc. ?
Did you run a debug log? please provide the log See debugging. info below. WP CORE has been inundated with bugs and things that are breaking plugins and even themes. as a result of the WP 4.9 update , some of those things broke javascript . So we need to narrow down our focus to isolate conflicts
I performed this search on https://questhydro.com/dealer-locator:
I searched zip code 29464
I selected ultra aire
I selected category Dealer
I selected radius 500 miles
returned were over 20 results:
Performed a Second test
entered zip code 01886
selected tag filter Santa Fe
Selected category ‘ distributor’ , radius 100 miles, Returned over a dozen results
In the div I see: <div class=”Santa_Fe_br__Ultra_Aire slp_result_table_tags”><span class=”tagtext”>Santa Fe<br>Ultra-Aire</span></div>
Is this supposed to work differently, It appears to be working the way I would expect it to from my search tests.
p.S. Also just a quick question, are you using other language files as well?
Hi Boone,
lance is looking into potential issues with Power 4.9. Thank you for providing all the information needed. Do you have a staging site that he could log into? he is looking at a Premier customers site right now and being able to compare the two would be very helpful. He was just about to release Power 4.9.1 but wants to investigate more closely if there was something in the WP 4.9 update that created issues with parts of the SLP javascript files not loading. Something is definitely quirky going on. If you do have a dev or staging site and can provide some login admin send it to the Contact Us email please.
Please provide the information required in the Posting guidelines. We are looking into another issue right now and need to know what people are using for versions, PHP, add-ons , etc.
Was it working differently before? You say it is causing a lot of problems. Could you clarify if it was working differently before and now is not behaving the same as you had set it up, that would give us some insight. We can send you an earlier version of Power if that is the case. he is just about to release Power 4.9.1 but wants to make sure it fixes any issues customers were having before .
The developer is inundated with some issues created by the WP auto update and is looking into WP, SLP and Power javascript and is working on a customization project that he has a deadline for . I apologize if the login credentials have not been sent to you as yet.
I just got off the phone with him and thought he had been communicating with you in Slack since he has been working with a customer on Power issue.
Do you have aback-up of your site to roll back to if need be? Also, if he needs to log into your site he will need you to have a staging or dev site. He will not work on live sites
you have something using old jquery 1.11, Check the jquery versions of all your plugins and theme.
- In addition you will have issues if you do not have a valid SSL cert. See Lance’s post in reply to the security patches, SSL and what WP is doing to update.
One of the best tools for searching for errors in the HTML page headers is to use Firefox with the Firebug plugin.
Turn on the console and check the responses tab for any errors.
When I visited your site I got this error message
Error: Script terminated by timeout at:
Vb@http://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js:3:28185
hide@http://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js:3:31649
m.fn[b]@http://ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js:4:6570
