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Viewing 25 posts - 451 through 475 (of 2,695 total)
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  • in reply to: Google API Key Problem #68601
    Cici
    Keymaster

    Sounds like you have another plugin (or theme) as a conflict…reported plugin that disables our javascript back end is Smush (>). We already run minify on our plugins. Try deactivating one plugin at a time to see which one is the issue.

    When posting in forums please read and follow forum guide and provide the plugin environment etc so that we can be better at answering specific questions
    You can use the Debug in WP as well.

    https://docs.storelocatorplus.com/debugging-with-debug-log/

    Cici
    Keymaster

    Sounds like you have another plugin (or theme) as a conflict…reported plugin that disables our javascript back end is Smush (>). We already run minify on our plugins. Try deactivating one plugin at a time to see which one is the issue.

    When posting in forums please read and follow forum guide and provide the plugin environment etc so that we can be better at answering specific questions

    in reply to: Locations showing without searching #68461
    Cici
    Keymaster

    My only guess is that the way location sensor is working with the latest update of Iphone may have changed on the device GPS end, but it is only a guess.

    in reply to: Locations showing without searching #68460
    Cici
    Keymaster

    Christian , What are your settings under Search? radius Behavior? The third option is “Use only when address is entered – ignore unless user typed an address.Useful when city, state, country discrete selector is in use.
    View the documentation for Radius Behavior.”

    Are you using Location sensor?

    I cannot guess why it would work correctly on all your sites but not on the iphone.

    in reply to: Google API Key Problem #68257
    Cici
    Keymaster

    Maurizo,
    Also Make sure that when you updated your Google Console, or Account and add payment that you are seeing the correct API key that should match what you have in WPSLP. If Google generated a new APi key for you for your project, update it in WPSLP under general Settings Browser key.

    The results do not need to query Google to list, but actually drawing the map does need to go to Google via your account and each time the Map is drawn it counts against your Google monthly limits.
    Hope you are able to resolve with Google and get back on your feet.

    in reply to: Map display messed up- gray lines through map #68256
    Cici
    Keymaster

    I am not an expert on themes myself. When I look for errors or to change CSS I use the Browser developer tools and Inspect and open the elements. You have settings in the index that may be overiding the SLP Map settings

    You have absolute height as 100%. is that what the setting is in SLP Map settings or is that setting from your theme ? What do you have your map settings at in the back end of SLP? See here for Map panel settings
    (Note you cannot have Map height at 100 % in back end of SLP)

    You ill need to do some detective work.

    in reply to: Map display messed up- gray lines through map #68209
    Cici
    Keymaster

    Hmmm, What did happen just recently is WordPress AUTOMATICALLY Updated everyone to their latest release. They auto updated. So if you didnt change anything, you might want to contact the theme author for support and see if anyone else is having issues. Do you have a back up of your site that you can restore to?

    if you did not change anything, and we did not change anything..,last one i can think of is that WordPress is effecting it. Cant think of anything else

    by the way I visited that site url and that page is not correct Instead of showing any map it is showing the short code.How did you add the shortcode? It is showing up as text [SLPLUS]
    Did you copy and paste it from a document instead of changing in back end of the WordPress page where it should be? with a shortcode?
    See the docs and follow along. Do not copy and paste from the docs site.

    https://docs.storelocatorplus.com/creating-a-locator-page/

    in reply to: Google API Key Problem #68206
    Cici
    Keymaster

    I looked at your site and you are having similar issues others are mentioning, it means google is very serious now about having a paid account.
    js?libraries=geometry&language=it&region=IT&key=AIzaSyBsiNc3qUPNyRlVX6lPblR6-DmwNP2Jvl8&ver=5.2.11:74 You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started

    i was having similar problem when I had to change credit cards, apparently it can take a few hours.

    You need to follow the links in your javascript error thgat I shared above with you.

    See the google FAQ https://developers.google.com/maps/documentation/javascript/error-messages

    If you believe that your account is correct, you have added a correct billing type per the Google payment criteria and your Keys are correct, you need to contact google Support.

    in reply to: locations in multiple countries #68205
    Cici
    Keymaster

    The drop down under the search setting is Current or Worldwide The setting is under the SLP/Settings/Search panel

    Search Address Nearest
    Worldwide is the default search, letting Google make the best guess which addres the user wants. Current Map will find the best matching address nearest the current area shown on the map.

    Next make sure your settings under results, the radius are set to a large enough number so that it will include both countries….

    in reply to: Find Locations by address not working. #67999
    Cici
    Keymaster

    See troubleshooting as well…If search is not working

    in reply to: Find Locations by address not working. #67993
    Cici
    Keymaster

    Not sure what the issue is, did you try using debugger to see if another plugin is in conflict?

    could it be your recaptcha widget?

    Cici
    Keymaster

    Brendan, You may have misunderstood what was going on with the previous post. Please start a new post and make sure you provide the details needed.

    Your site errors, using any inspection tool in the browser , Google tells you the issue. Contact Google, follow the link they provide you and add a payment to your API account

    You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started
    _.wd @ js?libraries=geometry&language=en&region=AU&key

    • This reply was modified 5 years, 8 months ago by Cici.
    in reply to: Category Selector #67909
    Cici
    Keymaster

    He has been migrating servers so probably forgot about it.
    I know he has not been changing any coding to add a new category selector. HE WOULD PROBABLY NEED TO DO THAT.

    Cici
    Keymaster

    This issue seems to be resolved at least for the link you are referring to in your post. i visited your site and searched and all went according to plan.

    in reply to: Posting A Listing For Review #67905
    Cici
    Keymaster

    No that is not part of our plugin

    in reply to: Store locator is loading extremely slowly #67554
    Cici
    Keymaster

    I believe I answered this but perhaps it did not register in the forum. The loading is dependent on your host provider, server , and not as much with number of locations. you can limit the number of locations to show in results. Properly configuring your PHP will also help

    Please follow the posting guidelines and provide your plugin environment etc .

    in reply to: Posting A Listing For Review #67549
    Cici
    Keymaster

    Are you referring to SEO Pages? You have not provided the versions or info required so not sure if you have the Power add-on.

    SeO Pages are set to draft mode setting. Otherwise have everything done on a dev site before pushing to a live site., updated

    in reply to: Category Selector #67458
    Cici
    Keymaster

    The developer is looking into it to see if there is a way to do it your preferred method.

    in reply to: Category Selector #67351
    Cici
    Keymaster

    I am not sure I understand what you mean by a third dropdown. Do you mean a third level tier, a child under a child?
    I do not think that is possible. I am guessing you may want something like an AMAZOn search category where you can drill down into additional subsets .

    For the category taxonomy it is dictated by WordPress. In other words, we did not re-invent the wheel.

    If I am misinterpreting I apologize. I do not know how you would have a third level in cascading.

    in reply to: Incorrect Google Maps domain #67350
    Cici
    Keymaster

    The country domain is also associated with languages , not directions. Google Maos .com do not have one designated search engine/server base any longer but now uses international. by selecting Spain, you are getting the correct language

    in reply to: Incorrect Google Maps domain #67263
    Cici
    Keymaster

    P.S. marin

    the maps domain is actually google.com period. No country at all, the country does not come into play unless you append on your map.

    They dropped country specific a long time ago.

    The domains designation is leftover from the first launch of the plugin , but as I confirmed with the developer it should not make any difference whatsoever.

    More info about Country domains and the role they play in SLP

    Regardless of what country you select as the default, any location in your location database can be returned by the search regardless of the country in which that location resides.

    in reply to: Incorrect Google Maps domain #67262
    Cici
    Keymaster

    P.S. It should not effect your search tools or displays in the mean time, just set the center map at for a specific address in Mexico and it should give you the correct lat.long. that will be the starting point for your map display.
    Could you explain how it is affecting your site? Our other international users are not reporting as having issues.

    P.S. In the future please provide your plugin environment and url as shown in posting guidelines above. thanks

    in reply to: Incorrect Google Maps domain #67261
    Cici
    Keymaster

    I will mention it to the developer.

    in reply to: Category Selector #67258
    Cici
    Keymaster

    Not sure if the answer was clear…select single dropdown…that will show all the parent categories and then when you click on any of those (parent category), if it has a subcategory/child, it will show all of those as well.

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    in reply to: Category Selector #67256
    Cici
    Keymaster

    For cascading it is either or, it isnt cascading and parent child.. if you want to show the dropdown with subcategories you must select either single parent or if you want cascading just select single.

    there are different ways to apply the category selector,
    Cascading, drop down

    radio buttons’ which are not for parent child

    ‘Horiz/vertical Check boxes

    To show the children and whole subset make sure under the search panel, you have selected ” single dropdown” or single parent”

    I changed my settings and checked both of those and saw all my parent child categories and the search worked

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Viewing 25 posts - 451 through 475 (of 2,695 total)