Forum Replies Created

Viewing 25 posts - 2,601 through 2,625 (of 2,693 total)
  • Author
    Posts
  • in reply to: Categories, Tags Input not shown in foreign languages #39719
    Cici
    Keymaster

    Hi Frank,

    Lance hasn’t had a chance to incorporate it  as yet.  I will remind him to check it out.

    in reply to: 'No locations found' Text will not translate #39718
    Cici
    Keymaster

    Hi Frank,

    You are correct, that is a label on the Front end, that is why it isn’t showing up in the SLP translation files.   If your translations are accepted and found to be at 100% I believe you would qualify for an add-on (The Legacy version of  Enhanced Search.) or a discount towards the Experience Add-on

    Send  another email to support (you should have that part down pat right?) If you want the add-on. I have been away for a few days .   I know Lance was working with you but I will see the email in support.

     

    CiCi

     

     

    in reply to: Locations and results not showing #39715
    Cici
    Keymaster

    Tim, The one thing you didn’t provide is your Plugin environment and without that we cant really help you. Please read the Posting Guidelines. it specifies what we need to help you, , your locator site url” etc

    What did you upgrade from / to?

    Were you trying to use old versions of some add-ons with New versions of Store Locator Plus or WP? They wont work together (see troubleshooting about updating)

    Troubleshooting
    The first error message is self explanatory: just that your site isnt using the more secure https: that is a security certificate and will not effect your site loading.

    line 4 is Googles warning to everyone who has not applied for an API key, they are going that way and eventually anyone who wants to use Google maps (your end, we have ours) needs to sign up for an API key. This allows Google to see if you are using more than your Google query allottment.

    Cici
    Keymaster

    Nothing in any of the SLP updates would make any locations spontaneously disappear, something in one of your plugins ,  most likely your custom theme is breaking SLP.

    Just by doing  a quick look (“Inspect”) of your site page comes back with  ” Uncaught TypeError: g.indexOf is not a function”

    and that error is being generated by your theme: http://www.countyfirstbank.com/wp-content/themes/countyfirst-wp/js/KJE.js?ver=1.0

    Theme is not  following WP best practices  (see another forum post and the developer answer on that subject)

    Use Firefox to debug, the developer has a tutorial video on the subject

    Firefox debug video

    in reply to: Rebuild Store Pages after Template Change #39711
    Cici
    Keymaster

    Recreate button under Locations; See the Tutorials:

    Pages release videos

    How to Set up Pages Video

    should help you on that.

    If you need additional help you will need to provide your Plugin Environment .

    in reply to: Only 1 search result and several jquery errors. #39705
    Cici
    Keymaster

    Hi George,

     

    Thanks for letting us know:

    If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. A huge thank you from Lance and his fellow code geeks!

    Cici
    Keymaster

    You still have not corrected this CSV file.

    There is not a field called Name as far as the header row, it would be sl_store
    The font size has nothing to do with loading an excel file nor the size of the file..

    You need to have correct table format with  he correct Data fields in the headers. Please follow the rules in the

    CLICK on this LINK:

     

    CSV file formatting and data fields and Import.

    Cici
    Keymaster

    Please provide your Plugin Environment and other pertinent information per the Posting Guidelines.

    As far as JSON
    Invalid JSON responses means your site either has broken/outdated JavaScript or an issue with the WP AJAX processor.

    Cici
    Keymaster

    You will need to discuss that with the Developer, that is not a current feature. You can send an email to customization or support.

    That question looks familiar, did you already ask that question before? I thought I saw something like that in the support email box.

    Cici
    Keymaster

    There is a “Private check box” per Location, if it is checked it will not be visible to the public. Is that your question?

    Private Entry
    Check this to prevent the location from showing up on user searches and the map.

    Attachments:
    You must be logged in to view attached files.
    Cici
    Keymaster

    Your CSV file is not in the right format. You should not be seeing semi-colons in the results, what is the slug that is in your header row something called “customer No”? If you do not have Contact Extender or Extended Data Manager installed then that is not a proper sl_data field.
    CSV file issues
    Please see: Import Docs

    in reply to: WordPress Admin not showing after latest update #39599
    Cici
    Keymaster

    Your theme is breaking it, it is using an antiquated version, you need to ask theme author to update using best practices and not force an old version of JS,
    VERSION and COMMON Issues

    i.e. The most common issue is that there were some updates in Store Locator Plus, WP or newer versions of the plug-in that you updated and another plug-in may be interacting with and breaking the latest version of Store Locator Plus. Sometimes older themes or other plugins have old jquery versions that need to be updated.

    You can use Firefox debugger or WP debugger on your site to identify the erros, but as mentioned a quick inspoect of that site shows a lot of things not loading, so I am guessing it is your theme version of Js

    You may want to have your developers refer to the WP guide Including JS

    https://developer.wordpress.org/themes/advanced-topics/javascript-best-practices/

    in reply to: WordPress Admin not showing after latest update #39597
    Cici
    Keymaster

    Is it your WP admin Panel where all your Plugins are contained or only SLP?

    The only thing I can think of is you may have a security issue. You can look at the WP support forum to see if anyone else is having an issue,
    But if you just go to your public site and using Chrome or Mozzila Inspect, these fields are coming up,. seems Chrome related.
    Uncaught SyntaxError: Unexpected token < chrome-extension://boadgeojelhgndaghljhdicfkmllpafd/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://dliochdbjfkdbacpmhlcpmleaejidimm/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://enhhojjnijigcajfphajepfemndkmdlo/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://fmfcbgogabcbclcofgocippekhfcmgfj/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js Failed to load resource: net::ERR_FAILED chrome-extension://fjhoaacokmgbjemoflkofnenfaiekifl/cast_sender.js Failed to load resource: net::ERR_FAILED

    http://plantsomethingmaine.org/favicon.ico?lbisphpreq=1 Failed to load resource: the server responded with a status of 404 (Not Found)

    in reply to: WordPress Admin not showing after latest update #39588
    Cici
    Keymaster

    David, This is nothing that SLP did. If you cant Login to your WP site you need to go to WordPress and reset Password.

    Cici
    Keymaster

    You might have the admin Locations display field set too high,

    Use Janitor to see what that setting is now and and reset clear out the admin ui display ,
    see the forums answers about this isssue and the Janitor version release details about sl_optionsnojs

    display admin ui use Janitor

    Attachments:
    You must be logged in to view attached files.
    in reply to: Many Records Don't Import Correctly #39554
    Cici
    Keymaster

    Please note that you can add extended data but the header rows must be recognized and in the correct order When you import,

    You probably want to enable Extended Data Manager and you can add the additional information data there. With the new updated 4.4 versions as explained in the above (There is also a tutorial)

    Instead of trying to change the import data columns to get the results you want to appear under the store (childs name) just change the Results Layout and add the extended data fields string. You can change the order under the Results Layout so that the extended data field “age” for instance will appear in a different order

    Attachments:
    You must be logged in to view attached files.
    in reply to: Many Records Don't Import Correctly #39550
    Cici
    Keymaster

    What is 3.1? Is that a version of something? WP, or other add-on?

    SLP is on 4.4.30 and works best with WP 4.4

    Can you provide your Store Locator Plus Plugin environment (can be found under the SLP INFO [panel) and your site URL where your SLP page loads.
    Please read the Posting guidelines, without the info we will not be able to answer your specific question.

    The file you attached does not have the  correct Sl header rows.  In Your file on the first “header: row  the first entry is request date, that will not be recognized as an import field into SLP, having a  date format will also not be recognized and will also cause issues, the words in bold and italics will not import properly.

    Request Date,Store,Age,City,State,Tryke,Cost,Amount Raised,URL,Image,My Story,Description,Tags,Rank

     

    You MUST have the CSV file and field names in the exact order:  Base Field Names

    These are the fields provided by Store Locator Plus that can be imported by the CSV file.   The header field names should be entered exactly as listed below:    Items with two options can use either option, the faster processing option is listed first.

    sl_id , id

    sl_store , store

    sl_address , address

    sl_address2 , address2

    sl_city , city

    sl_state, state

    sl_zip , zip

    sl_country , country

    sl_latitude , latitude

    sl_longitude, longitude

    tags

    description

    email

    url

    hours

    phone

    fax

    image

    private

    neat_title

     

    If you are looking for specific instructions on Import and CSV file formatting you can find the info here.

    in reply to: Can I add a search by name feature? #39527
    Cici
    Keymaster

    Please provide your Plugin Environment, I do not know what you are using now,,,Do you have base SLP and any add-ons? Versions?

    Experience add-on allows you to have a search by name feature.

    Buyers Guide

     

    you ca  also visit the demo site to try out various combos

     

    in reply to: How to translate search form labels #39525
    Cici
    Keymaster

    No the icons are not clickable.

     

    in reply to: Setting the category dropdown order #39521
    Cici
    Keymaster

    You can use Tagalong but it is order by category count or, you can rank the categories but it does not effect the drop down menu, it effects the map markers as it is explained.  The default for the selector is  is alphabetical.

    But  with ProPack, you can add tags and have them appear any way in drop down:

    Here is how I arranged a dropdown using ProPAck to appear in order

    Attachments:
    You must be logged in to view attached files.
    in reply to: Only 1 search result and several jquery errors. #39518
    Cici
    Keymaster

    Cant help without seeing your Plugin Environment per the Posting Guidelines. No idea what versions you are using

    in reply to: Google Map not showing, only location icons #39515
    Cici
    Keymaster

    It looks like you have another plugin that also has Maps encoded, you cannot have two plugins with Maps features.
    certain themese can do this For Instance many of the Themeforest themes and it looks like you still have somewhere RT-Theme 17 Author Tolga Can:
    See the specifics below:

    this post was from 2012:
    Bad themes conflicts

    NAUGHTY LIST

    in reply to: Google Map not showing, only location icons #39513
    Cici
    Keymaster

    Do you have another Plugin That has a Maps display, such as Snazzy Maps, or a theme that has not been updated with latest jquery versions?
    You can turn off each plugin one at a time and check to see if SLP map appears, that may be the easisest to try first, otherwise:

    Turn on the WP debugger and provide any error messages you see. Info on how to do that is here:
    Debugging

    in reply to: Many Records Don't Import Correctly #39507
    Cici
    Keymaster

    Do you have a specific question?

    Please provide your Plugin environment with versions etc per the Posting Guidelines, there have been many updates and improvements and patches in past weeks. News release Updates

    in reply to: How to translate search form labels #39486
    Cici
    Keymaster

    You can Update ProPack to 4.4.06 and SLP to 4.4.30. The SLP 4.4.30 assists in some translations.

     

    You want to change front end  Labels that appears , That is Enhanced Search or Experience Addon. See documentation

     

     

Viewing 25 posts - 2,601 through 2,625 (of 2,693 total)