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  • in reply to: Category searches when cluster is enabled #43038
    Cici
    Keymaster

    mmm. Did you update SLP to 4.6 first?  Was there more of a message like “SLP already exists?

    or Power must be deactivated?  I will log into your account to check that you have latest versions

    in reply to: Showing my SLP map on another wordpress site (not my own) #43037
    Cici
    Keymaster

    Thanks Toby, I am just starting to play with it and testing too. I click on every button possible… I think I am the” MYSLP for Dummies” tester. :-9

    Most people using it will be more tech savvy I am sure.

    There is actually a link on this SLP home page to try it out,

    Not on WordPress?
    Check out My Store Locator Plus – now in alpha testing.

    They will  can send you the coupon code when you decide to take a look at it. We are hoping to get more testers set up for free enterprise use for a period of time.

     

     

     

     

    in reply to: Import not updating locations #43023
    Cici
    Keymaster

    ProPack and Tagalong are Legacy add-ons but they still work with SLP. I no longer test ProPack or Tagalong versions since they are now part of the Power Add-on. Power is 4.6 and the updater works.

    See the documentation if she is uploading and  wants to UPDATE an existing location (adding a tag or field or some other change like description)  they need to have the sl_id col. and the sl_id (store number) that was assigned to the location in that col. , OR add an identifier and use their assigned identifier col. .

    If they do not want to update any fields in existing locations  but just add to their list they should have selected “SKIP ” . That will skip the duplicated location and not add or update under the Duplicate listings handled  (see documentation)

    P.S. suggest upgrading to the Power add-on that is current and replaces the Legacy add-ons you have listed,  they can ask for a coupon for a discount in the hosting survey  (link is in the footer on home page)

    in reply to: No access to wp-admin after removing SLP #43021
    Cici
    Keymaster

    No Idea, we do not have any tricks, if you did not have admin rights perhaps?

    Suggest you contact the WP  Multisite support forum.

    in reply to: Import not updating locations #42997
    Cici
    Keymaster

    We  are on version 4.6 , Please provide a screenshot of the Plugin Environment and the settings under Import.

    ProPack and Tagalong are now included in Power 4.6.  Your client  (or you) need to check the versions of whatever they have to the latest version lists

     

    See documentation about imports

    If she is UPDATING existing locations is she including the sl_id in a column and is it the correct sl_id?

    ….that must be included.

     

    in reply to: Errors: MAKERS, countries, order… #42995
    Cici
    Keymaster

    1) I looked at your site and  specifically to the link for dealers , it shows you are NOT using SLP 4.6 but are using Store Locator 4.5.05…Provide a screenshot of your Plugin environment. and the actual site url you think you have SLP 4.6 on. I dont see it in there.

    2) You also have some plugins using OUTDATED jquery createitjqyery??: /*! jQuery UI – v1.8.21 – 2012-06-05

    this will cause interference with your map

    3) Chrome will no longer  ask your site visitor  to share location. Chrome (and perhaps safari) will not request you to  allow location even if you have location sensor enabled because they consider http as insecure. This was announce with CHROME version 50 (see the Google developers console) and is the way the browsers are forcing people to update to https going forward.  They do it on my site as well with this warning: getCurrentPosition() and watchPosition() no longer work on insecure origins. To use this feature, you should consider switching your application to a secure origin, such as HTTPS. See https://goo.gl/rStTGz for more details.

    4) I do not know what you did on this  site http://site.ostakia.com/dealers?lang=en

    you went from bad to worse, NOW your error messages are even more numerous.  Such as  this NO NO “You have included the Google API multiple times”, apparently you have more than One locator or plugin or theme using geocoding.   If you look at View Page Source on your main site there is this line  that tells you another plugin or your them is trying to also use Google Maps API: This isnt our shortcodes

    ”   <script src=”http://maps.googleapis.com/maps/api/js?v=3.10&sensor=true”type=”text/javascript”></script>/header>    </div> <div id=”main” class=”main-container”><div class=”main wrapper clearfix”>

    <div id=”primary” class=”site-content”><div id=”content” role=”main”><article id=”post-5″ class=”post-5 page type-page status-publish hentry”>

    <div class=”entry-content”>

    You need to Troubleshoot and use the debugging, I cant help you without you finding the plugin or theme that is corrupting or duplicating the Google attempt to geocode and query locations

    5) Your “Only with country = shortcode” you reference?   you  have not shown me that you have the Experience Add-on, or any of the Enhanced Legacy Add-ons for  Search, Map, results , it  is not part of the base plugin…. If you want to use those Short codes you need Experience Add-on

    These are some of the many Failures and errors on your page

    :js?language=es&region=AR&ver=4.5.05:93 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.Xg @ js?language=es&region=AR&ver=4.5.05:93

    jquery.js?ver=1.12.4:4 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.

    util.js:209 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys

    util.js:209 Google Maps API warning: RetiredVersion https://developers.google.com/maps/documentation/javascript/error-messages#retired-version

    util.js:209 Google Maps API warning: SensorNotRequired https://developers.google.com/maps/documentation/javascript/error-messages#sensor-not-required (note SLP does not get this error returned, you are using another locator)

    util.js:29 Uncaught TypeError: _.pa is not a function

    maps.googleapis.com/maps-api-v3/api/js/24/13/stats.js:3 Uncaught TypeError: _.mf is not a function

    common.js:47 Uncaught TypeError: _.pa is not a function

    common.js:181 Uncaught TypeError: Cannot read property ‘0’ of undefined

    common.js:5 Uncaught TypeError: Cannot read property ’27’ of undefined

    common.js:26 Uncaught TypeError: a.split is not a function

    common.js:4 Uncaught TypeError: Cannot read property ’21’ of undefined

    common.js:21 Uncaught TypeError: Cannot read property ‘parentNode’ of undefined

    73common.js:237 Uncaught TypeError: e.lat is not a function

    common.js:21 Uncaught TypeError: Cannot read property ‘parentNode’ of undefined

    7common.js:237 Uncaught TypeError: e.lat is not a function

    common.js:5 Uncaught TypeError: Cannot read property ’27’ of undefined

    common.js:162 Uncaught TypeError: a.lng is not a functionvv @ common.js:162_.r.Z @ common.js:226(anonymous function) @ js?language=es&region=AR&ver=4.5.05:112

    common.js:5 Uncaught TypeError: Cannot read property ’27’ of undefined_.hj @ common.js:5tv @ common.js:165_.r.size_changed @ common.js:220zb @ js?language=es&region=AR&ver=4.5.05:37zb @ js?language=es&region=AR&ver=4.5.05:37_.r.set @ js?language=es&region=AR&ver=4.5.05:96_.nw.G @ common.js:243_.E.trigger @ js?language=es&region=AR&ver=4.5.05:94(anonymous function) @ js?language=es&region=AR&ver=4.5.05:36_.E.trigger @ js?language=es&region=AR&ver=4.5.05:94(anonymous function) @ js?language=es&region=AR&ver=4.5.05:36

     

    in reply to: Show Store Image in Bubble #42993
    Cici
    Keymaster

    P.S. Your SLP Plugin and add-ons  are outdated. .= See versions.

    ProPack 4.5 needs to be updated to at least 4.5.07 , that requires you to log onto  your SLP account and download the version that is there 4.5.07,then in your WP admin panel under plugins ,  deactivate and delete 4.5 and uploade, unzip  4.5.07. Otherwise ProPack will not work with SLP versions 4.5.08 and above. Ditto with Tagalong, these are outdated as well.

    Or you could just  upgrade (which you really should do) since : your legacy add-ons are now included in the POWER add-on version 4.6 (4.6.1 about to be released.  If you aren’t sure what replaces what, see the FAQ in DOCS

    Pages:4.4.07 Pro Pack:4.5 and Tagalong:4.4.03

    If you do not update please note there will be no future version releases, nor maintenance nor support for the legacy add-ons. To get a coupon for a discount on those legacy to be applied to Power, consider taking the hosting survey and requesting the coupon at the end of the survey. Since you also have Extended Data Manager and  the Experience Add-on, I would  consider purchasing the  Premier subscription which replaces ALL your add-ons with the latest versions, provides you with all the  add-ons, functionality, and features not available to others, plus access to PREMIER forum support. That is the best value by far for our customers who are Power users with a lot of our add-ons. You can also request a coupon off the set-up fee for that add-on, be sure to mention you already have EXP and the rest of those add-ons to get the best discount.

     

     

    in reply to: Show Store Image in Bubble #42990
    Cici
    Keymaster

    Hi Trenton,

    I had to do a few changes myself to get an assigned image to be shown in the info map bubble. My Plugin environment, all versions are 4.6 (SLP, POWER, EXPERIENCE and Premier. )

    1) Load your images into your WP media library

    2) Copy your  WP  url into your location under the  Image field….(make sure to have  the correct file path)

    3) Be sure to Resize it to be thumbnail or modify it to fit into your map bubble

    4)  I use  the default Map info bubble layout code, unless you have a specific setting in there, clear out your mao info bubble and update it will update to the default. If you do have some special layout settings, save your map bubble layout in a file for easy access to be able to copy and paste.

    <div id=”slp_info_bubble_[slp_location id]” class=”slp_info_bubble [slp_location featured]”>

    <span id=”slp_bubble_name”><strong>[slp_location name  suffix  br]</strong></span>

    <span id=”slp_bubble_address”>[slp_location address       suffix  br]</span>

    <span id=”slp_bubble_address2″>[slp_location address2      suffix  br]</span>

    <span id=”slp_bubble_city”>[slp_location city          suffix  comma]</span>

    <span id=”slp_bubble_state”>[slp_location state suffix    space]</span>

    <span id=”slp_bubble_zip”>[slp_location zip suffix  br]</span>

    <span id=”slp_bubble_country”><span id=”slp_bubble_country”>[slp_location country       suffix  br]</span></span> <span id=”slp_bubble_directions”>[html br ifset directions]

    [slp_option label_directions wrap directions]</span>

    <span id=”slp_bubble_website”>[html br ifset url][slp_location web_link][html br ifset url]</span>

    <span id=”slp_bubble_email”>[slp_location email         wrap    mailto ][slp_option label_email ifset email][html closing_anchor ifset email][html br ifset email]</span>

    <span id=”slp_bubble_phone”>[html br ifset phone]

    <span class=”location_detail_label”>[slp_option   label_phone   ifset   phone]</span>[slp_location phone         suffix    br]</span><span id=”slp_bubble_fax”><span class=”location_detail_label”>[slp_option   label_fax     ifset   fax  ]</span>[slp_location fax           suffix    br]<span>

    <span id=”slp_bubble_description”><span id=”slp_bubble_description”>[html br ifset description][slp_location description raw]</span>[html br ifset description]</span><span id=”slp_bubble_hours”>[html br ifset hours]<span class=”location_detail_label”>[slp_option   label_hours   ifset   hours]</span><span class=”location_detail_hours”>[slp_location hours         suffix    br]</span></span>

    <span id=”slp_bubble_img”>[html ifset img] [slp_location image         wrap    img]</span>

    <span id=”slp_tags”>[slp_location tags]</span></div>

     

    in reply to: What addon do I need now? #42984
    Cici
    Keymaster

    You are creating a new site URL? The first thing that has changed this year for everyone, not just Store Locator Plus , is that Google now requires an API console key for any NEW domains as of June 22, 2016.  Your main site if it existed before then is grandfathered in. See the documentation about getting a Google API key if you need one

    1) The number one thing that will influence the looks are the themes, the WP or the customized theme you are using, and

    2) the SLP Plug in style

    3) You would need to copy any  CSS rules to back them up somewhere  on your local drive. The  User interface may look different, all the settings from the Legacy add-ons are available in the  newer add-ons.

    There s a mapping  in FAQ to the Legacy  add-ons to the new add-ons that are 4.6.

    You would want the Power Add-on and the Experience Add-on.

    or Premier that includes all the add-ons

    You can take a hosting survey to get a discount coupon for the add-ons.

     

     

     

    in reply to: Import not updating locations #42983
    Cici
    Keymaster

    UPDATE,

    The first suggestion in Troubleshooting is to check your versions (or suggest to your client to do the same)

    I do not know what your client is using for add-ons etc   but there was a bug in Power add-on with duplicate  handling: Update setting  and it has been fixed . You have not provided enough information, such as versions, add-ons, site url, plugin environment.’

    Please Read the Posting guidelines so that we can assist you in the future

    in reply to: Potential feature – cluster toggle #42982
    Cici
    Keymaster

     

    I do not know about having the front end user determining the cluster but it might be something useful to have in the back end so that you determine what “close proximity” is for you. I will mention it to Lance to see if it is a doable enhancement. Thanks for the ideas.

     

    in reply to: Showing my SLP map on another wordpress site (not my own) #42980
    Cici
    Keymaster

    Well funny you should ask, but that is something you would be able to do with the new MYSLP offering

    MYSLP is close to being in full beta test mode and they are looking for people to try it out for free. If you are interested in trying it out please send an email to support@storelocatorplus.com

    I am not sure about REST API, Lance has a video about Rest API  in our SLP youtube channel that might point you in the right direction.

    If you are entering into a partnership and need assistance pointing you in the right direction you can contact cybersprocket labs, our WP development sister company

    in reply to: Category searches when cluster is enabled #42978
    Cici
    Keymaster

    It should trigger a new search when he selects a different category and hits find locations or whichever label you have for that.
    yes.
    like you, I have to refresh my memory on the subject, I only wish I could say it was because I was on holiday…lucky duck
    🙂

    .
    First, Since its been over a month there have been a few (a lot) of updates and we are now on Version 4.6.

    Could you update to 4.6., or if by the time you read this, 4.6.1 is about to be published, for SLP, Power, and Experience.
    I know there was a bug fix in both EXP and Power. EXP bug fix involved featured locations and radius and Power was importing and updating categories.

    I do not recall how your site was set up so you will have to refresh my memory after you update.

    in reply to: results are not shown after a search #42964
    Cici
    Keymaster

    Hi, Saw the info in Help Scout and Lance fixed and replies with the new beta version of 4.6.1 of EXP. So I am going to close this post and if you have an issue after the Beta is product start a new post. Thanks again!

    in reply to: Restrict search to a country, to avoid postcode mismatch #42951
    Cici
    Keymaster

    One more screenshot, So I APPENDED my search with Norway (with Experience, Premier includes all the add-ons)  and I used the Country Influenced Guesses. Note I have no locations in 1359 , I also selected ignore radius.

    This is the screenshot and the message since I have no locations in this zip.

    I also tried it with JUST the Append check box using the Experience Add-on and it still showed me only places in Norway , I  tried the zip 3660, and it showed me Rjukan, etc

    (Sorry about the reindeer)  :-{

     

    in reply to: Restrict search to a country, to avoid postcode mismatch #42950
    Cici
    Keymaster

    Here is some more info  describing how the above works with Premier additional features.

    in reply to: Restrict search to a country, to avoid postcode mismatch #42947
    Cici
    Keymaster

    You can Append the search with the country name so it will always search Norway,

    that is part of the Discrete search (see newer documentation ) and Experience Add-on.

    or you can try to  set the Google Map domain to Norway (no guarantees they will actually use that domain to restrict queries but you might have a better chance )

    There is also a cool feature as part of Premier that shows the google guesses as to what you mean if you type in 1359 and it will come back with options. Or you can turn on Boundary Influenced Guesses, I have premier and this is what came back for me with those checked off and I had added a location in Oslo with 0791 zip

    (For a limited time, you can  request a coupon for one of these add-ons  by taking the hosting survey)

     

    in reply to: Split: uploading csv file messages #42945
    Cici
    Keymaster

    Yes, and it takes a while to cache them, if you then go to the Locations panel and then go back to the import panel you should see a log import messages if you have that checked off to log the import messages, otherwise with a bazillion locations it wold take forever to come back with all that data in the log import message.  We are still having some issue with the duplicate update handling for the categories but everything else seems to be working now. Power 4.6.01 is in beta testing now.

    If you have a dev or staging site (not live) and want to test 4.6.01 or whichever pre release is out you can do that as well and report back to us if you see any bugs or error messages…, just make sure to always back up your site and data first.

    There is some tools and tips on importing large locations as well in Docs

    Let us know if all is well now. Thanks!

     

    in reply to: Pages Template Not Updating #42943
    Cici
    Keymaster

    Hi Shad, Thanks for answering , that  is how I recall Lances tutorial on how to do that as well.

    Trenton,

    you should consider upgrading to the  Power add-on which replaces Contact Extender, Pages, ProPack and Tagalong.  You can  request a coupon(s) for discount by taking a hosting survey.

    The versions you have now will not be updated ,in the future.  The SLP , Power, Experience and Premiere  will continue to be updated and are now version 4.6 . They  continue to be improved for faster processing , while using less overhead to maintain and support . There will be no further updates to any  Legacy Addons. (See FAQ in the docs on what replaces what )  There is a link to the SLP Youtube channel on the DOCS site as well…are a few tutorials on the updates to Pages

     

    in reply to: Errors: MAKERS, countries, order… #42941
    Cici
    Keymaster

    Your error is in your child theme or the file path to something (perhaps your markers or icons?? I do not know what Waypoint is) from what I can tell.

    See Troubleshooting on how to debug. There is also a tutorial video link there on how to use firefox tools  to find the errors and debug

    I looked at your site using Chrome INSPECT element /console and see the  failure that points to your Ostaka Waypoint:

    Here is a screenshot of the error

    in reply to: Show Locations Button Color #42910
    Cici
    Keymaster

    I do not know how you got it to be all purple to begin with. , The SLP core base plugin does not have any plugin styles that would obscure the  text with the same  color as our submit locations button or search button. . Your custom theme on your site  is overwriting the color scheme of the SLP plugin you selected, try other SLP plugin styles.  Or if you have a WordPress theme change the menu and fonts and colors in your theme menu bar.   I do not know your theme and therefore cannot advise you where to change it. Pick a SLP plugin  style , there are over 20 to choose from.

    Go to  Experience/View tab , you can see the documentation from there “. Learn more about changing the Store Locator Plus UI with plugin styles”

    If you need help designing your WordPress site,  I suggest contacting Cybersprocket.com  You do  not need to be a coder to use the SLP plugins or add-ons product. But if you are trying to change a lot of elements and designs and themes andare unsure how, they can help you. I am not a developer or coder and I am able to change text colors, and do simple CSS, but I am also using just a standard free WP theme and the built in Twenty sixteen plugin style from SLP>

    in reply to: Power Features to Populate in Search #42908
    Cici
    Keymaster

    I see the documentation page  you are showing and ,  The title of the page is “Location Imports with power Add-on”. What you asked was how can I make it show up  under the map in  the Results.   Where does the documentation page you referenced say this extended contact field  info will show up in results? I want to make sure the documentation page is correct and I do not see anything on the page other than those are the field name headers .

    Those are the column header fields  for importing….when you create a file for import they need to have column headers  so the column header for first_name, and  the column header for last_name would be uploaded in your location with the other fields.

    Are you building a directory (list) or a store location map  and you just want some additional info to appear?  What you are trying to accomplish?.  If You want the Doctors names to show up in the map bubble, or somewhere under the results under the  name of the the location?  If so that is accomplished with the Experience add-on. The Power add-on does not say anywhere that I know of that it changes the appearance or what is included in the results layout.

    For instance , If you wanted  cluster map markers that is part of Premier,

    if you want results to order by A to Z instead of nearest , that is a setting in the experience Add-on. If you want a discrete search, ditto Experience. Ifthat will appear when you have Experience add-onm you want to change the way the base storelocator plus Results are displayed and you do not see the plugin style showing it that way, you change the layout

     

    Anything extra, as in not in the built in free base Store Locator Plus plugin , but involves Appearance or layout, i.e the  Front end that a site visitor sees, that is part of Experience Add-on. You can change what is shown in results under the results layout and by moving lines of shortcodes around under Results ,layout,

    if you want to change how the search form appears, as in you want it to be search by location and then by zip, that is part of Experience Search Layout.  If you want to change what appears in the map bubble, that is part of Experience Add-on..

    If it involves  data fields, loading data, importing data, taxonomy of data, SEO pages,  i.e. the “back end”   then its in  Power.  Contact Extender used to be sold separately and was a means to add a “special identifier” so  an administrator could add internal  ids and additional information  with a specific id t for updates .  i.e. A large company has internal contacts and assignments for warehouses or parts…they wanted to be able to update a  thousand locations with new contacts assigned to that particular store or warehouse for their internal customers.

    You can extrapolate that data field now with a shortcode and  add it in the Results layout or Bubble layout or search layout to be seen  on the front end with Experience. See the Experience Documentation

    If you want a page with a directory, you can do that as well with a short codes.

    Example I just added:
    <h4>Anderson Medical Building……etc for a location.</h4>
    I added Last Name Anderson, and title DR.

    I have Experience Add-on. I went into the Results Layout and added this shortcode (html element)

    <span class=”location_name”>[slp_location name] [slp_location uml_buttons] [slp_location gfi_buttons]<br>[slp_location title][slp_location last_name]

    Now my results for that location is as shown
    <h4></h4>
     

    in reply to: Show Locations Button Color #42906
    Cici
    Keymaster

    I erred with my previous statement about being able to do that with the Power Add-on. , You are correct:

     

    The reason I said Power is because Power replaced ProPack for all intents and purposes , with that exception. You used to be able to add and edit CSS with ProPack…If you had ProPack previously and had  CSS rules, those will still be applied.   But if you did not previously have ProPack and want to add or edit  CSS that is  a function of  the Experience Add-On (or if you are adept at CSS rules use any editor)

    If you have BOTH  the Power and Experience add-on there are more features and styles that will work best and you might find  a style \ exactly as you would like it without doing ANY CSS. You see a view of the style in an inset if you have Premier.

    In my opinion, if  you are going to purchase both add-ons, your best value is the Premier Add-on with Subscription. You will get additional exclusive features not available with  any of the stand alone add-ons,as well as the third party add-ons that you can opt to use or not,  (such as Social Media Extender, Extended Data Manager, Gravity Forms integration, User Managed Locations) but that you may find useful, eliminating the need to have a lot of  other WordPress add-ons. Less outside add-ons =less conflict potential, , less maintenance , and less juggling for support on your end, since you will also have   access to the premier forum (the questions in premier get answered first).   Any recent purchases (like your Power Add-on) will qualify you for a discount off the Premier  set-up fee.

    Info on the CSS and plugin styles

    advanced plugin styles and CSS

     

    in reply to: results are not shown after a search #42902
    Cici
    Keymaster

    Flavio,

    I am sorry, I understand this is frustrating…And we will get to the bottom of this

    One more question:

    Using the Experience add-on What is your setting under Search/Experience/ Radius behavior?

    From the drop down next to the Radius Behavior, Is it “always use, do not use, or use after search”?  It appears there is a combination in your settings that is the issue.  When inspecting your site  using Firefox, .we see one of your parameters under Experience  in SLP as Limit 0 , it appears to be in a  radius setting.  There are a couple of places that have radius settings that will effect  results.

    I cannot recreate the issue on my  site even if I change the radius behavior ,  but I do not have the same configuration  (PHP, settings etc).

    If you change these settings under Search (and under Results if need be)  and if that does not work,

    please email us at support@storelocatorplus.com and provide us with an admin login so that I can have Lance troubleshoot this… (you do need to go through paid support, I will see the support email and make sure it gets to Lance, the developer)

     

    P.S.

    the reference to 1.11.4   , that was my mistake,   I saw the cache for  js ver. =1.11.4 in the core.min, etc and at first thought it was jquery v 1.11.4., oops.

    P.P.S Yes Exper3eince Add-on replaces ES, ER,EM, and Widgest since it is the replacement for thoise indiviual Legacy add-ons and you cant have two versions of the same functions at the same time.

    Thanks

     

     

     

     

    in reply to: Power Features to Populate in Search #42889
    Cici
    Keymaster

    If you want to change the Appearance and Layout of the results, or map, or  the search as far as how they appear  you need the Experience Add-0n. 

    Since you already own Power Add-on you might want to consider upgrading to Premier subscription (best value if you intend to purchase both) which will include everything , all the add-ons and additional features only available to Premier members and provide you access to the Premier forum.  You can request a coupon for a discount off the sign up fee if you decide  to purchase Premier

    If you would rather not have to do your own set-up, design , customizing, updating of the locations plugins,  and keeping things running smoothly, suggest checking out the Cybersprocket.com plans to see if it is something you might be interested in.

Viewing 25 posts - 2,176 through 2,200 (of 2,679 total)