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If they updated SLP to 4.6.1 and did not update WP to 4.6 there will be an error.
If you are using MUlTISITE – upgrading SLP to 4.6.2 fixes “not an array” error that would cause white screen on upgrade for sites using WP 4.6+
* Fix stripslashes_from_strings_only() undefined function for sites running old “crusty” WordPress (you really should update to WordPress for security reasons if nothing else).
On their site I see this warning
1) Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
And this FAILED error which is related to the child theme:
jquery.min.js:2 Uncaught TypeError: Failed to execute ‘appendChild’ on ‘Node’: parameter 1 is not of type ‘Node’.clean @ jquery.min.js:2v.buildFragment @ jquery.min.js:2domManip @ jquery.min.js:2append @ jquery.min.js:2(anonymous function) @ jquery.min.js:2access @ jquery.min.js:2html @ jquery.min.js:2String.shortcode_modifier @ slp.js:1306(anonymous function) @ slp.js:1130String.replace_shortcodes @ slp.js:1088createSidebar @ slp.js:1013putMarkers @ slp.js:567process_ajax_response @ slp.js:886(anonymous function) @ slp.js:1432l @ jquery.min.js:2fireWith @ jquery.min.js:2T @ jquery.min.js:2r @ jquery.min.js:2
Jon, Could you please have your client either
1) email us directly with their issues
or
2) register and post in the forum.
I am afraid that having a middle man might not be the best method of communicating and answering support questions. I have not heard back from you on this issue, since there is urgency on your clients side, we would like to resolve their ongoing issues.
If it is easier for you we can contavt them directly via email
Note:
Please note that the import runs in the background, if you do not allow enough time for it to finish up loading and start the import again, all it will do is slow down the import, hit it again, and now you have three imports running in the background. This can slow down your server and may never get to the end of your list and will create duplicates . If you want to get your locations import to go faster, check into your server configuration to make sure you are running latest versions of PhP
You can also select to skip geocoding . Once all files have imported, you can go back to the bulk actions and select “geocode all uncoded” , the skip geocoding and geocode later also helps if you are on a shared server where your google API max is established per IP address. (see documentation about how Google counts towards your max free limits)
I hope these notes assist you with understanding how the import works,
as mentioned the auto delete feature may be added in the future to wither Power or Premier , if it is something you want immediately, you can request a customization through the contact email in the customization
Every time you bump, it makes your question look new and we answer oldest to newest.
I was ill and had a personal issue to deal with , sorry I couldn’t jump on this same day . If it was working and they didn’t do anything else other than import, then did they update WordPress or anything else , other plugins recently? Are they still using versions SLP 4.5.13 and 4.5.07 for the add-ons.
I cannot see anything in their site, you can follow the Troubleshooting guide and follow the Debugging instructions. Without error logs I cannot tell what is going on.
P.S. If you have an urgent need , there is one on one email option under support for next biz day support for anyone who cannot wait for forum questions to be answered (Forum questions are usually answered in 1- 5 days , see posting guidelines)
The Demo is a NINJA demo site and we have been debugging their plugin with little help from them…hope to have it up and running soon, we hope, or setting up a different demo.
Your email was answered with the following info:
Backend:
Users sign up for a free account via a link on the website
That is a task for your WordPress theme.
Once an account is set up, User can enter their own information, ………………….This will require custom fields unless you utilize some of the pre-existing fields of Store Locator Plus. Extended Data Manager, User Managed Locations, and Gravity Forms Integration along with Gravity Forms (an annual license from Gravity Forms) should be able to handle this.
Each display can have up to 3 images
This may require customization beyond the standard Extended Data Manager capabilities.
——Images should resize to fit the front end display page
Task for WordPress and/or your WP theme.
Once a new location is entered, notification is sent to Admin to review/approve the display listing before posting. Updates do not require approval.
Task for Gravity Forms and, possibly, Gravity Forms Integration.
All text references to “stores” would need to change
Possible with Power add on, requires your theme to be able to manage permalinks properly.
custom fields (text, checkboxes, radio buttons) to accommodate specific information and customize the forms that users fill out
Depending on level of customization this is likely possible with Extended Data Manager.
You can learn more on our Store Locator Plus Customization Services page.P.S. The change referenced above requires your theme to be able to manage permalinks properly.
Are you using categories with Pages?
SEO store Pages based on the WP taxonomy .
FAQ can store have more than one category
You can define custom taxonomies in a themes’s functions.php template file
I believe that the author and developer has communicated options with you via support email.
Hi Chijo,
There are other things that can impact the load of your csv files. The Power add-on will make your loads quicker but if you have not set up the import correctly it will not help your situation.
Are you checking off the update handling so that it does not duplicate? It sounds like you are adding duplicates (see the documentation)
(There are more tool tips about importing in the documentation site under Power and under FAQ)
When importing select under Duplicate handling to either “Skip, add or update” If you do not specify it will ADD by default even if the location already exists.
About your questions with premier, you are correct the bullet lists is NOT included with the Power add-on or ANY other add-on. Those are exclusive features available only to Premier subscribers.
Premier includes the Power Add-on, the Experience Add-on, Third party add-ons and the additional features as shown in the product list. (more info in the product description)
Without your Plugin environment nor your url (see Posting Guidelines) can only guess which of these two relate to your issue, or if it does since I have no info to go on.
Below fixed in SLP 4.6.2
if you Are:
1) running WordPress version lower than 4.4.
(you should really be upgrading WordPress to something newer than 4.3 due to a number of security patches introduced in 4.4, 4.5, and 4.6.)
if you are you using Multisite
2) WordPress changed version 4.6 to deprecate wp_get_sites() which returned an array.
They now require get_sites() which returns an object.
Thanks to these changes in WordPress, Store Locator Plus now needs to carry around a lot of extra code to basically say “If you are on Multisite and are using WP 4.6 do this… if you are on on Multisite and less than WP 4.6 do that… and if you are NOT on multisite do something completely different”.
As an aside, most of the multi-site support options are built into the Premier Plugin for Premier Subscription users. If you are running multisite you really should be enrolled in our Premier program.
If neither of those apply to you, please provide your Plugin Environment , as requested in the Posting guidelines screenshots is better than typing it in , there are other things that could effect your site (php versions) etc.
If you have Enhanced Search or Experience Add-on you can Append “Australia” to search or use discrete search .
For some reason Google has something against those post codes in Sydney but the Append works on my test site, I have an Australia page specifically because of the issues with Google and the searches down under. ALso check the locations in those postal codes and make sure the lat/long is correct. I had to fix some of my lat/long manually because Google was sending me down the street or block.
See under FAQ issues about half way down the page
Ok, Could you let us know what it was?
Are you using Multisites? The developer discovered something in WP 4.6 changed the handling of multi site get sites and is updating code for next version release
Hey James, you mentioned Drupal, if you wold like to get an invite to the MY Store Locator Plus.com which will run on other platforms,not just Word Press, check it out. They are looking for testers and the perks associated with testing, free service plan for a period of time when it launches. Contact via email if you are interested in this.
Not on WordPress?
Check out My Store Locator Plus – now in alpha testing.You can change your hyperlinks in Pages,
You can change attributes and Permalink if you use Post type (see documentation)
I checked your site and see this if I inspect: Failed to load resource: the server responded with a status of 500 (Internal Server Error) it is trying to load your url that goes to “favicon” , is it in the right directory?
If you could check that and use the debugging tool. What plugin style are you using?
Are you getting any error messages in the console when you turn on either Firefox or chrome debugging or developer tools (see Troubleshooting)
I’m not sure I understand what you want to accomplish.
Do you want to change the back end or the front end?
With Power you have extra data fields Enable Contact extender under the General User Interface tab. But to have those data fields text change you might need Extended data Manager, not sure, but you can add any text in those extra data fields like you did with fax.
You have Power so you have extra fields via the Contact extender. You can change some extended data using DeBaats extended data manager, but I am not sure exactly how you are configuring it in the back end
I would use any of the default plug in styles in SLP. I have viewed all of the Twenty-teen …styles, and the Boxed Foods and a few others , they all show my Category icons as my settings dictate.
. If you are looking for text only , i.e. the slug, and not the icons, you can use Tags.
Tags are text fields and you can add as many as you want, have them also appear in a drop down menu like categories. But to get the tags into the results exactly where you want it might be a challemnge, Let me think about that one….
Overall to change the layouts that is in the Experience add-on. We can try to find a work around via the reply to your support ticket. Did turning off the SLP map work for your purposes?
But if I understand your question, and after speaking to the developer, it could be a possible enhancement or feature that could be added in a future release of the Power Add-on or Premier. Unfortunately there will be no updates to the ProPack (Legacy) add-on.
Another alternative he thought of..if you have locations that you no longer want to be shown in results, (for instance you no longer want them featured ) you could export and keep them in your CSV file but add the column header private to mark them private, they would then be hidden. They would still be in your location manager database just not show in your results.
You want to reset your locations so that only the locations in your CSV file are loaded is that correct?
In other words, if they are present you want them to be updated, if they aren’t present you want to add the new locations, and then based on the csv file “automatically delete ones that aren’t there”
There is no way to do that with import.
If you want a clean slate to start with you can use Bulk actions and delete all BEFORE Importing.
If you don’t want to delete All, you must check off the locations you do want to delete and use the bulk action delete permanently.
I clicked on your site and I didnt see anything broken.
Could you provide the exact page that is broken that you are using Store locator plus on?
We also need Your Plugin environment which will indicate versions, add-ons and version of WordPress(see under your Plugins click on SLP, click on INFO)
It appears based on that error message you may have been using an older version of Word press that at the moment is not compatible with the version of Store locator Plus, but I cant be sure without more information.
What is your Page Template/
other plugins or themes that you may be using has something with an iframe gstatic map. The error seems to be there, it has nothing to do with the Google MAP API loading but an error with drawing the map.
See the documentation about the template and what can interfere with the Location Page Map in Documentation
The Map Attribute
The map attribute will output a self-contained Google Map showing the location. The map is generating using the standard div and JavaScript driver model not an iframe. The location must have valid latitude and longitude settings (be geocoded). Other plugins and themes that include Google Maps but do not follow best practices for implementation may prevent pages maps from rendering.
[storepage map=location] will show a map that centers on the location with a map marker for the location lat/long.
The url above apparently is your staging site?? The url shown in your screenshot is not a public url so I cannot look behind the curtains to assist you.
I do not know what other plugins you are using because I cannot see your actual site.
BUT , If I load paintplace.com.au , that site is NOT using Store locator Plus
It is using Store Locator with premium features. (or another plugin)
So the question is, are you asking about your staging site and are you are trying to emulate the paintplace.com.au with no add-ons?
P.S. You have WP 4.5.3and SLP 4.5.09, those are not the latest versions. I imagine there is a reason you didnt update WP to 4.6 . We are on SLP 4.6.1 same as WP 4.6.1
Secondly, the public site has no google maps API no sensore required messages (the second warning is what clued us in that they are not using SLP, and we searched for SLP as a WP plug-in and no results.
I dont know how to answer you at this point, that does not happen with me on my site and there will be no new features added to the Base SLP plugin that arent already built into the core.
Features such as Location influenced guiesses, bonadaries etc are part of premier, Discrete searches are part of Experience add-on.
I