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Two separate databases….then are you using shortcodes on separate pages? I am not sure how you are displaying with the plug-in using two completely different sets of locations. Is that the database you are referring to or are you using one big location dataset and using shortcodes and/or widgets to display them on different pages or for different customers?
You are showing the map domain and it is visible to you. Not sure what is different on your site if it does not save, but I have tested on my site and switched to the map domain AU , save, and it works. Therefore If you cannot save the domain, I imagine there is still a conflict with another plug-in.
If all you locations are in AU , you an always use shortcode.
Otherwise, try the SLP SaaS and see if that helps. It can be cancelled at any time. Read the info and comparisons in docs
I already mentioned it to Lance and he said that Akami customarily change and update all their plug-ins at the same time and nothing in the last update of the base plug-in would have changed anything on Pages.
And nothing that was updated should effect Akami unless there was another plug-in or something specific in the code.
As far as the vulnerability”
You can reach out via support and I will pass it along to Lance if you have specific error messages when you troubleshoot please include those in the email to support. P.S. Lance did speak with Ana abut WP and SLP as far as I know
You are referring to the text in the back end/ So some are red and some are black text instructions. I never noticed, but essentially are you saying for example…under Settings/Search, there is distance units…your choices are miles or kilometers. Are you saying if you choose KM instead of miles and then save and then look at the front end , the distance unit does not change?
Or in another example if you select the functionality under Settings/Results to set Initial Search Radius
that it is not changing (example set initial search radius to 15000 and it would show anywhere you have results in the world)
If you are saying none of your settings are working or you can’t click on them to change and you have deleted smushit then you need to look at another conflict and troubleshoot.
The way we test it is by disabling all the other plug-ins. switch to a plain vanilla theme. And see if you can make changes.
As far as where to have premier on a multi site install see https://docs.storelocatorplus.com/how-to-validate-premier-with-multi-site-installations/
if you are only saying you can’t change the text color in the back end that is something totally different and really shouldn’t effect anything in the front end.
P.S. When I visit your staging site here
it looks the same as the other, pre 5.7 site.
Correct?
Hi Shad,
Are you using the Plugin gallery stye , the Gallery style below….the Akami locator style ? That shows the card directory. do you have Hide the map checked off under the Map settings? (As far as the page temp0late docs those might be outdated. ). As far as what you should do I would suggest not updating to SLP 5.7 for the time being , I am not able to test this on my site since I do not have the same themes etc.
AISwarm Full
Primarily CSS styling. The CSS will hide various locator elements that will change based on where the map or SEO pages have been invoked.
Selecting this style will change the following settings, make sure you have copied them to a text file first:
Settings > View > Locator Layout
Sponsored by Akamai Innovations – results driven medical marketing.
Hi Mike,
What exactly are you referring to as far as red text? What Gallery style are you using?
I noticed on that staging site you have installed Smushit. There is a conflict or at least there was, between Smush it and WPSLP, whereas our plug-in already has a minifier .
Disable Smush it.
next I noted there seems to be some error regarding your theme header.
As fas as. CSS in general there is some info in our docs about handling CSS
There are updates that have been tested and that will still appear. The most recent update was 5.7
Word fence is a plug-in. The developer has been in contact with WordPress.
Another suggestion: Try a different WP theme not twenty twenty one.
Also this error as mentioned before you have errors.
Error :Failed to load resource: the server responded with a status of 500 ()
https://illeopsstaging.wpengine.com/wp-json/store-locator-plus/v2/options/bubble_footnote
I do not know where that is coming from V2. Go to the SLP account and download a fresh install after backing up your site
Or export from the Power add-on. you can export and check the columns in the csv fie and then import on a fresh install.
I am suggesting you use the Debugger and see why your set up in the staging is not behaving the same way as everyone else. Check your configuration and how you have set up your site. If there is a theme overwriting SLP such as mentioned above in the one case you can change the layouts and add css via the Experience add-on.
Why email is not showing up in your staging site we have no insight since it is appearing on our test sites, as well as our SLP SaaS customers. Example of someone doing similar to what you are trying to accomplish . https://www.thecancerspecialist.com/specialist-directory/
As you can see email shows up in the results after search performed. search zio code 29464 or any.
They have our Professional Level plan. They are using the “Defaut” gallery style. I can tell what they are using because we have insight as a SaaS provider. For your site we have no such insight into how or what you are using or how you have set up your site themes etc. For example if we look at your map info bubble for the person you mention , the description goes beyond the bubble space and the photo of the person is too large for the space. I can inspect your site using any browser and dev and see that you do not have EMAIL shortcodes for the info bubble.
I have no idea what layout you are using or your overall theme.
What I can see by Inspecting
https://illeopsstaging.wpengine.com/peer-supporters/
you have error messages
Uncaught (in promise) TypeError: Cannot read property ‘includes’ of undefined
at VM6 content.bundle.js:703
jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
content.bundle.js:1 observing
content.js:52311 action frameLoad
VM6 content.bundle.js:703 Uncaught (in promise) TypeError: Cannot read property ‘includes’ of undefined
at VM6 content.bundle.js:703
c
There is No “Peoples add-on”. It was meant to read as “instead of a store name you have an. individual(persons) name”
We were referring to if you should consider as part of the Power add-on to enable contact included with the Power add-on that you already have
We do not log-into a users WPSLP Do it yourself sites to debug them or to change or write CSS to work with their overall themes.
Suggest instead you try a different Locator Style, and clear your cache if or when you change styles
When inspecting your site url under that page you have an error. You need to clear this error
https://illeopsstaging.wpengine.com/wp-json/store-locator-plus/v2/options/bubble_footnote
{“code”:”invalid_option”,”message”:”Not a valid option slug.”,”data”:null}
Also when inspecting that site url the element under Bob B, the element for that entry is inherited from your
<body class=”page-template-default page page-id-1934 wp-embed-responsive is-light-theme singular has-main-navigation”>
If you had Experience add-on installed you would be able to adjust the Locator Styling
I cannot replicate what you are describing. The emails show up in any that have them in my test site.
See screenshot, I added Bob Barc with a zip code and an email address that I made up and it shows up exactly as intended
Use developer tools and inspect your site to see if. you have errors, I do not know how you have your site set up. You can also use the Debugger to see if there are conflicts.
If you have Power add-on have you Enabled contacts?
That will have additional fields under results
If you are referring to the map info Bubble
Seee
https://docs.storelocatorplus.com/map-info-bubble/
https://docs.storelocatorplus.com/results-layout-shortcodes-and-attributes/
If you need to change layouts use the Experience add-on. It appears you are using Peoples names instead of stores and I do not see addresses in your url site.
You Console errors with themes as well as some of your Google APIS are still showing up. You need to resolve .
I believe we already answered this in your other post.
Settings/Results. Change the settings there.
See results Panel
Under Settings/results.
First entry is a checkbox to Show all Locations. And also how many to show and also how many miles to search.
Please post your Plugin info with versions etc. forum posting guidelines
As mentioned we need this every time since we do not have access nor control over the individual SLP plug-in on the do it yourself WP versions , unlike the SLP SaaS whereas we handle updates and can see settings.
Raj
There is someone else asking these kind of questions about the MYSLP Saas Enterprise level. If that is also your team please do not post here. This forum is for people using the WPSLP PLUG-IN
There maybe different functionality in MYSLP then what is in SLP with add-ons.
Also we would be using different suggestions like suggesting POWER add-on etc which is the add-on to the Plug-in
NOT in SLP SaaS which has Professional level or Enterprise that can be used with categories.
See the difference between the two in our Documentation.
Try combining a few settings
Use the settings under Results/order by. Featured if in Radius. Rank the featiured as #1 then Rank any NON category named Premier locations at a higher number.
Maybe you need two categories, one for your premier category and another one NON Premier. You can then rank . NON premier for example as a number 2 and rank your Premier locations as a #1 and also use Feature for Premier.
https://docs.storelocatorplus.com/q-what-is-the-purpose-of-ranking-under-category-manager/
https://docs.storelocatorplus.com/results-order-by-display/
You will have to try a combination of settings to get the desired result
I do not know if the demo site is working at the moment. But here is the link
For a more accurate response to your question please provide your Plug-in Information as outlined in the “Before Posting Guidelines”
Categories are managed via the Power add-on and/or Premier not by Experience.
The Gravity form Integration for WPSLP was discontinued as it was a third party add-on that was not being updated or supported by the third party author some years back.
As far as I know , it never automatically sent a form to the nearest” location”.
There may be a way to integrate/automate the process if you have good coding skills. Or there may be other plug-ins out there but we do not have any recommendations.
Thanks.
Without knowing what you have for versions url , or other plug-in info (see forum posting guidelines) I can only point you to documentation.
https://docs.storelocatorplus.com/results-layout-shortcodes-and-attributes/
If you have additional questions please provide the info requested in the posting guidelines
If you see the results layout with an email div then look at your theme to see if it is overriding. More info about Layout styles vs themes
Awesome
Jesse I see that you figured it out and corrected your search and results layout errors.
As mentioned before we do not have access to your back-end and we do not log into sites and start playing with things. As you can imagine that would be a huge liability for us. This is why we offer support in the fashion of identifying what is wrong if you need the developer to log-in.
I understand your frustration, if you want to switch to something that you do not need to manage yourself , consider the SLP SaaS solution instead of the WPSLP plug-in that is always a Do it yourself Plug-in.
The Premier subscription includes features and functionalities and styles that are not available with just SLP and add-ons. It does not include log-in support.
You’re welcome. Have a good week