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Viewing 25 posts - 176 through 200 (of 2,679 total)
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  • in reply to: Locations Omits Entries with Names from J-Q #81643
    Cici
    Keymaster

    You Console errors with themes as well as some of your Google APIS are still showing up. You need to resolve .

    in reply to: Show all Locations on Initial Map #81642
    Cici
    Keymaster

    I believe we already answered this in your other post.

    Settings/Results. Change the settings there.

     

    See results Panel

    https://docs.storelocatorplus.com/results-panel-settings/

    in reply to: How to Show all Locations on Initial Map #81639
    Cici
    Keymaster

    Under Settings/results.

     

    First entry is a checkbox to Show all Locations.  And also how many to show and also how many miles to search.

     

    Please post your Plugin info with versions etc.  forum posting guidelines

    As mentioned we need this every time since we do not have access nor control over the individual SLP plug-in on the do it yourself WP versions , unlike the SLP SaaS whereas we handle updates and can see settings.

     

    in reply to: Site setting request #81633
    Cici
    Keymaster

    Raj

    There is someone else asking these kind of questions about the MYSLP Saas Enterprise level.  If that is also your team please do not post here.  This forum is for people using the WPSLP PLUG-IN

    There maybe different functionality in MYSLP then what is in SLP with add-ons.

    Also we would be using different suggestions like suggesting POWER add-on etc which is the add-on to the Plug-in

    NOT in SLP SaaS which has Professional level or Enterprise that can be used with categories.

     

    See the difference between the two in our Documentation.

     

    in reply to: Site setting request #81631
    Cici
    Keymaster

    Try combining a few settings

    Use the settings under Results/order by.  Featured if in Radius. Rank the featiured as #1 then  Rank any NON category named  Premier locations at a higher number.

    Maybe you need two categories, one for your premier category and another one NON Premier. You can then rank  . NON premier for example as a number 2 and rank your Premier locations as a #1  and also use  Feature for Premier.

    https://docs.storelocatorplus.com/q-what-is-the-purpose-of-ranking-under-category-manager/

    https://docs.storelocatorplus.com/results-order-by-display/

    You will have to try a combination of settings to get the desired result

    in reply to: How to show different categories in results #81625
    Cici
    Keymaster

    I do not know if the demo site  is working at the moment. But here is the link 

     

    in reply to: How to show different categories in results #81618
    Cici
    Keymaster

    For a more accurate response  to your question  please provide your Plug-in Information as outlined in the “Before Posting Guidelines

     

    Categories are managed via the Power add-on  and/or Premier not by Experience.

     

    See Category Location Markers

    in reply to: Gravity Forms #81616
    Cici
    Keymaster

    The Gravity form Integration for WPSLP was discontinued as it was a third party add-on that was not being updated or supported by the third party  author some years back.

    As far as I know , it never automatically sent a form to the nearest” location”.

    There may be a way to integrate/automate the process if you have good coding skills. Or there may be other plug-ins out there but we do not have any recommendations.

    Thanks.

     

    in reply to: Email addresses not populating in results #81615
    Cici
    Keymaster

    Without knowing what you have for versions  url , or other plug-in info (see forum posting guidelines) I can only point you to documentation.

    https://docs.storelocatorplus.com/results-layout-shortcodes-and-attributes/

    If you have additional questions please provide the info requested in the posting guidelines

    If you see the results layout with an email div then look at your theme to see if it is overriding.  More info about Layout styles vs themes

     

     

    in reply to: Results prioritization stopped working #81523
    Cici
    Keymaster

    Awesome

    in reply to: Search on Name For TAG stopped working #81521
    Cici
    Keymaster

    Jesse  I see that you figured it out and corrected your  search and results layout errors.

    As mentioned before we do not have access to your back-end and we do not log into sites and start playing with things. As you can imagine that would be a huge liability for us. This is why we offer support in the fashion of identifying what is wrong if you need the developer to log-in.

    I understand your frustration, if you want to switch to something that you do not need to manage yourself , consider the SLP SaaS solution instead of the WPSLP plug-in that is always a Do it yourself Plug-in.

    The Premier subscription includes features and functionalities and styles that are not available with just SLP and add-ons. It does not include log-in support.

    You’re welcome.  Have a good week

    in reply to: Results prioritization stopped working #81519
    Cici
    Keymaster

    Pardon . correction to the above statement

    I do not see the Experience add-on in your Plug-in Environment , I believe you have a Premier account and Experience is included so either download it again or activate it.

     

    in reply to: Results prioritization stopped working #81518
    Cici
    Keymaster

    I do not see the Experience add-on or the Power add-on installed on your siteYou need to have the Experience add-on activated for your site and featured to work

    I believe you are looking for the “Featured results and ranking order”

    Look under the Settings/Results tab.

    Scroll to bottom of those settings  under the functionality area.

    See  Order by settings. Select “Featured….”

    And the last  Featured setting choice is always show or show only if in radius 

     

    in reply to: Search on Name For TAG stopped working #81517
    Cici
    Keymaster

    Jesse

    I have tested on my site.  I am using Version 5.6 of SLP and WP

    I am using latest versions of Power and experience

    I changed the Tags Label to Name.

    I changed the tags search to “text type”

    I have locations with tags.

    I typed in one of the tags in my case I had a tag associated with a location as “hotel”

    I had radius of 25 miles. I typed in hotel and the one location with that tag within that radius popped up no problem.

    But my element for that search box field is  #tag_to_search

    id=”search_by_tag”id= “tag_to_search_for”

    whereas yours is #div_nameSearch 

    id=”div_nameSearch”

    Therefore you are not using the correct data field to search by since your “Name” is actually a TAG.

    there actually is a “search by Name” feature but as you have been told in previous forum answers that is the Name of the location i.e store or location name.

    it would appear that your  revised modified search layout is not correct. Not sure which plug-in style you are using but I do not see name search as one

    https://docs.storelocatorplus.com/layout-shortcode-cheat-sheet/

    I believe that is the issue you have is because you have added  something other then the correct data field for tags in your search layout

    So I had to search and inspect your site using common  browser developer tools to come up with why yours was not working  the correct way and mine was.

    Please note We do not work 24/7 on forum questions but do check our Premier forums first and foremost.  If you feel. the need to move on to a solution that is more intuitive and whereas we can readily see the back end we suggest using the SLP SaaS software with a monthly subscription instead of the do it yourself self managed premier subscription

     

     

     

    in reply to: Missing Store Locations in the backend/admin #81516
    Cici
    Keymaster

    The image in first post that you provided does not provide info. (I.E what is missing? )

    We have no way of knowing what locations you have added using the WPSLP plug-in. (If you were a MySLP SaaS customer we could see the back end and  provide more detailed assistance)

    Suggestions

    Do you have a staging or dev site?  Try this Since you have the Power add-on

    Export the locations to a csv file and convert them to a google or excel sheet.   Check to see if all the locations are there. If not  you could

    1) Delete the old locations and re-import as a  properly formatted CSV file. If you do delete all locations and re-import you will need to delete the sl_id column from your sheet and thenconvert to csv file.

    2) Second suggestion. Export   fix or add  what you need , check  that the sl_id is accurate and matches and use the duplicate update option under import.

    More detailed instruction are in documentation

    Again I would only delete on a staging site first. Always make sure you have a full back-up before performing any operations.

    Also we are on version 5.6 of SLP base plug-in.

    Export/Import locations

    Location Updates via Imports

    CSV File Import Headers

    Troubleshooting Exports/Imports

     

    in reply to: Pantheon and Adding/Importing Locations #81515
    Cici
    Keymaster

    I personally have never used Pantheon.

    Have you tried contacting their support people?

     

    in reply to: Map With Bubbles Only – No Search or Listings Results List #81504
    Cici
    Keymaster

    The info bubbles are not order by…is that what you are asking?  I am confused. You do not want results but you want the map points and you want them alphabetical. So basically you want a map of the world with markers where people can just hover over them without ever having done a search?  I am not sure how that would be done.

    All listings to display automatically.”  

    Listings are results displayed. Not just points on a map.

    I am not sure how to do this can you clarify a scenario of how you envision this to work  using a locator

    in reply to: Map With Bubbles Only – No Search or Listings Results List #81503
    Cici
    Keymaster

    I see you bought premier last year. if you downloaded and activated the experience add-on available to you.

    There is a checkbox under Settings / Search to “hide search form”

    Results layout under settings there is an order by A to Z

    Under Settings results, check off show all locations, make sure the radius is large enough for initial search

    More results Interaction settings

    Map Info bubble layout 

    in reply to: Map With Bubbles Only – No Search or Listings Results List #81502
    Cici
    Keymaster

    Please provide your plug-in environment, see Posting guidelines.

     

    What to Buy FAQ in docs

    in reply to: Search on Name For TAG stopped working #81501
    Cici
    Keymaster

    I cannot access your site. we do not manage or log into individual sites that are under the WPSLP do it yourself plugin.    If you were using our MYSLP monthly subscription plans we would have immediate access and part of our service is to assist admin.

    There are paid support options if you need the developer to log into your site and identify your issues.

    You are using tags as Names in an unconventional manner so I am not sure what else I can tell you at this point.  The Power add-on allows for Contacts to be added.

    in reply to: Contact Extender #81499
    Cici
    Keymaster

    Extended data Manager is a third party add-on that is managed by DeBaat.

    The older version of Extended Data (4.xx) are unsupported.

    There are two fields for contact if you scroll down under the individual locations /edit   keep scrolling down to see all the  the Power fields if you have enable  contact

     

    Attachments:
    You must be logged in to view attached files.
    in reply to: Search on Name For TAG stopped working #81477
    Cici
    Keymaster

    Jesse,

    I need to see your Plug-in environment, versions etc, please follow the Forum posting guidelines.

    That site is showing errors and page not found ‘https://ameriflex.com/wp-content/plugins/slp-power-OLD/css/userinterface.css?ver=5.6

    I also see you have a folder name for the sources when I inspect that site EXP and Power listed as OLD….if you have updated SLP but are using outdated Add-ons and there is a conflict, the add-ons will be automatically deactivated

    Is there a reason you are  not updating the add-ons?

    Updating Add-ons 

    Cici
    Keymaster

    P.S. I did not see any issues under theWP/topics or in the forum moderation. Since WP updated (again) a lot of changes were made to styling.  I do not doubt BB press changed too. I will check to make sure that BB press has been updated to work with WP.

    There is an update for SLP to 5.6 but it will not correct your issue i.e description field. I checked various plug-in styles and do not see the description field as automatically filling in. You would need to add the Experience add-on to change and add that line to the results wrapper as it currently stands. I am not sure when or if that changed with the gallery styles. There have been so many updates to WP and SLP over the years.

     

     

    Cici
    Keymaster

    I did not see anything in the results wrapper for a description field.  If this is your site url https://rainbowatticstair.com/where-buy/?state=AL

    See Docs Appearance and Layouts

    And how to customize your style

    You may need to alter the results layout and add the description field

    (altering the layout requires the Experience add-on)

     

    Cici
    Keymaster

    Make sure you are not attaching a large file .

Viewing 25 posts - 176 through 200 (of 2,679 total)