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Please read and follow the Posting guidelines for forum. We cannot assist you without the information.
I.E need SLp version, Add-on versions and site url
Also you need to provide a screenshot of your plugin environment and your site url in order for us to help you.
As was stated in my previous replies. Often people think they are using a certain version, or that it is SLP that isnt working, only to find out it is another plugin or a tweak to their theme, or an update to WP that is interfering with the Locator or add-on Functionality.
Without the info requested we cannot help you
You must have updated SLP to 4.7 at some point. I am sorry I cannot help you, we no longer support the legacy add-ons. We no longer sell Enhanced Search.
If that does not solve your problems please provide the exact error, take a screenshot
You have to deactiavte and delete proPack. Follow the instructions regarding updates and add-ons here.
https://docs.storelocatorplus.com/wp-admin/post.php?post=434&action=edit
Enhanced search will not work with SLP v 4.7.8, it is a legacy add-on that is no longer supported. You either can roll back to an earlier version if you recently updated SLP , or upgrade to the Experience add on
Please follow the posting guidelines when you post any questions, We cannot answer your questions accurately without more info.
This task has been complete, Please update to Power 4.7.8 and SLP 4.7.8
The Experience add on is if you want to change the default standard label. For instance I have instead of Find Locations, the verbiage “Find Locations Now” and for the NO RESULTS message “Not what you are looking for? Try your search by adding the country after the post code”
As you can see I am changing the whole line, not translating the default. You should be able to translate the default buttons as mentioned above without the Experience add-on
Translating on WordPress Translate
You may also use Loco Translate and WPML , More INFO
By using Loco Translate to sync and save an updated .po/.mo language file to the SLP languages directory, the WPML language switcher will now pick up the proper translation. The process the developer used to get the Italian translation for “Find Locations” to show up when we select the Italian version of the page:
Install and Active Loco Translate
Go To Manage Translations in Loco Translate
Select the existing it_IT translation file next to Store Locator Plus.
Click sync to load in the latest gettext() calls that need translation.
Add the missing “Find Locations” text in Italian.
Save the file.
Now my Italian version of the English “Locations” page shows the proper text on the Find Locations button when I switch from the English page to the Italian page.
Did you recently move over your site, or develop a new site or is this a new domain? If so you need a Google API key. That has been the case since June 22 2016.
See the Getting started and follow the instructions for GOOGLE API key
You can easily didn’t troubleshoot using Chrome tools or Firefox. If you had you would see these error messages under the Console tab when you use the inspect tool
This service requires an API key. For more information on authentication and Google Maps Javascript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
slp_core.js?ver=4.7.8:1094 Google JavaScript API geocoder failed with status REQUEST_DENIED
slp_core.js?ver=4.7.8:1094 Address sent to Google: 29464
js?language=en®ion=US&ver=4.7.8:35 This service requires an API key. For more information on authentication and Google Maps Javascript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
_.qb @ js?language=en®ion=US&ver=4.7.8:35
(anonymous) @ geocoder.js:3
(anonymous) @ common.js:44
(anonymous) @ common.js:34
(anonymous) @ common.js:44
c @ common.js:38
(anonymous) @ GeocodeService.Search?4s29464&7sus&9sen&callback=_xdc_._sdzwx6&token=11223:1
slp_core.js?ver=4.7.8:1094 Google JavaScript API geocoder failed with status REQUEST_DENIED
slp_core.js?ver=4.7.8:1094 Address sent to Google: 29464
js?language=en®ion=US&ver=4.7.8:35 This service requires an API key. For more information on authentication and Google Maps Javascript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
Please provide your site url. Did you also just update WP? Did you update other plugins?
Have you tried using the Debugger info in Troubleshooting? If so we need the whole error log
https://docs.storelocatorplus.com/blog/debugging-with-debug-log/
In WP support forums switch to locale usually involves translations, are you using another language for SLP?
https://developer.wordpress.org/reference/classes/wp_locale_switcher/switch_to_locale/
Please provide the information as requested in READ POSTING GUIDELINES, second bullet
@josh
All your plugins and add-ons were purchased in 2014 and are Legacy Add-ons. Only customers who have purchased add-ons within the past year are eligible for a coupon at the discretion of Store Locator Plus.
For you to get the maximum benefit from all your add-ons the Premier subscription would be best, otherwise at the minimum the Experience Add-on. Note: ProPack still works with SLP 4.7 but you might not be able to use the functionality of Tagalong with SLP v 4.7.8. Power add-on replaces ProPAck, Tagalong, Pages, Contact Manager, Directory Builder.
User Managed Locations is a third party add-on. You need to address questions regarding that add-on in DeBaats Third Party forum.
I mentioned in our initial email concerning Premier, you had concerns about upgrading to Premier. But if you upgrade to Premier in a reasonable amount of time we can generate a coupon to offset the sign up fee. You can request a coupon via email to support . The coupon would only be valid for a one time use to offset the sign up fee.
We do not provide “hacks”. It isnt advisable nor supportable with future updates
You may need to look at your theme elements using any developer tool , it will show you if the formatting on your site page is inherited and see if you need to add css. You may alos try different plugin styles, you do not mention which one you are using, P.S. SLP version 4.7.8 is out
https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/
https://docs.storelocatorplus.com/blog/custom-css/
That is not an issue. Safe mode
There is an option to have a dropdown in search form, for any of the three, city, state, country
https://docs.storelocatorplus.com/blog/store-locator-plus-discrete-searches/
https://docs.storelocatorplus.com/blog/search-panel-settings/
@ Anna, I visited your site today and it appears you may not be using the latest versions. Please check the versions and update accordingly. Please report back so that I can close this forum post. thx
SLP has been updated to 4.7.8 as has Power updated to 4.7.8 Power had a fix with reports ability to export to csv file
Change Log
4.7.8
Add [slp_category legend] shortcode (same as [tagalong legend] shortcode).
Update TableSorter JavaScript to work with latest jQuery and get report graphs and export feature going.
Fix the Export Reports processor both for downloading and selecting all records.
Requires SLP 4.7.8
Update your version to the latest Power and SLP
I put a note in the help ticket that Lance responded to. Lance has to do the invites to Slack.
If you need help with the whole CSS and styling and getting your site to look awesome with exact specs, we use our sister affiliate Cybersprocket
You have to go back to the Plugin style you had before with the CSS you had before, those plugin styles still work…you did back up that site right?
And I am using an out of the box WP Twentyfifteen or twentytwelve theme one of those, I keep switching …you mentioned you have a paid for theme?
You should use Firebug or some other browser tool in your developer tool box to look at those CSS and script elements….You will then be able to see if the styling is being subjected to your them, inherited from your theme…If it is, the only thing left to do is to write the CSS and add that in the CSS box under Experience/view.
Your file didnt upload
If you had CSS rules before then use those, assuming you copied and saved or can copy and save. I think the whole thing is your them is boxing in that MAP area, because I change my map sizes and they save no problem., Once you can get that area fixed I think a lot of your issues will be gone.
We cant fix the plug in styles to work with everyone’s themes, they have to be sort of generic.
Or is this a fresh install, you are talking about , in a new site and therefore you do not have the old Plugin styles?? Are you using something like VaultPress? Now I am confused
Awesome thanks for letting me know