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Viewing 25 posts - 1,676 through 1,700 (of 2,688 total)
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  • in reply to: update add-ons are not working propery #46075
    Cici
    Keymaster

    Power 4.7.10 is in Production. You should also update Experience add-on to the latest version

    in reply to: Categories Not Showing On Some Listings #46074
    Cici
    Keymaster

    Update Power to 4.7.10. There was a bug fix . The WP 4.7.x changed taxonomy get as well

    Cici
    Keymaster

    Thats Ok I do not need the Janitor info. Just letting you know that there was a bug found and somehow the categories test suite managed to slip through the cracks which is why we couldn’t find the bug.  The Developer, Lance has now found the bug with Power.  If you have a dev site I would try the POWER 4.7.10 beta release.  If not I would wait until he puts it in Production.

     

    in reply to: Only show locations on map before search #46025
    Cici
    Keymaster

    That will show the map though but not the markers, I do not know of a way to do that currently and that might require the developer to add a plugin style or customize. I will bring it up to him. Currently special additional  features or customization is only available to the Premier members.

     

    in reply to: Only show locations on map before search #46024
    Cici
    Keymaster

    uncheck  the “Show results box under Setting/results.

    or if you want to disable until after startup that option

    requires the Experience Add-on

    https://docs.storelocatorplus.com/blog/results-panel-settings/

    Cici
    Keymaster

    Wolfram, An issue with WP 4.7.4 a bug was found , something to do with taxonomies so thjey are coming out with 4.7.5

     

    Lance looked further into categories with a Premier member and he found an issue in POWER 4.7.9.  Not sure when it was introduced , it could have been back with power 4.7.6 but he now has a pre release 4.7.10 of Power that is in testing. If you have a dev or staging site and wish to test 4.7.10 Power and provide feedback it would be much appreciated.  Our premier member raputin has tested it and he said it now works correctly. Lance is finished his testing suite and will release Power version 4.7.10 in the next day or two if you want to wait.

     

    Thanks for your persistence and I hope this fixes any issues going further.

     

     

    in reply to: Category Search Results Not Working #46003
    Cici
    Keymaster

    Please provide us with your Plugin Environment . When I went to that link it shows that you are using Power version 4.7.4 with SLP version 4.7.9.

    So if you could provide your plugin environment per the posting guidelines I might be able to assist you

    in reply to: Cannot Change Address Search Field Label #46002
    Cici
    Keymaster

    The values would be under the Settings/Search/Appearance/layout.

    Additional CSS can be found under the Settings/view.  Some themes take precedence over the SLP plugin styles , that was why I was asking about your theme.

    Click this  link for additional information about the Plugin styles and what can be done.

    I have asked Lance to take a look at this post too when he has a chance.   I cannot re-create the issues you are having with this particular style, so that is why I am thinking it has to do with your combination of plugins or theme.   If something is not changing and settings arent sticking Lance will want to know.

    in reply to: Cannot Change Address Search Field Label #45993
    Cici
    Keymaster

    Once we know which Plugin style you have and/or need ,  Lance will be able to add it in for you as a gallery style.  Premier customers are being given special consideration to make sure they can access their style with one click. That should  make it easier to keep updated with version releases without having to take additional steps. I apologize for any inconvenience. I have asked Lance to take a look at this as well.

    Thanks

    in reply to: GRAY MAP #45992
    Cici
    Keymaster

    See this info under our docs site Troubleshooting grey map

    Please when asking questions or help in forum ,please  read the posting guidelines and provide the info requested about your plugin environment, versions, url

     

    in reply to: Categories Not Showing On Some Listings #45991
    Cici
    Keymaster

    Lance is requesting additional information from anyone who is having categories issues. I also believe it may be related to the WP 4.7.4 update. I will put this on his watch list. We have not been able to get to the bottom of it right now.  If you could run a debug and send the debug log to our Support we can make sure he prioritizes and looks into it for you.

     

    in reply to: Cannot Change Address Search Field Label #45990
    Cici
    Keymaster

    Which SLP Plugin style are you using?

    Perhaps there was something leftover from a previous SLP  style and/or if you had a previous Legacy add-on.  Could you tell me what you have under view for Plugin Style?   Lance made a lot of changes and added Gallery styles, if you had previous styles they should also be available.

    For instance, I am using the gallery style Map Minimal default under my search layout  the correct div code is   search element input with label = address…therefore anything I put in the label section “addresss” Appears in the output

    (Settings/Appearance) The search layout is this:

    <div id=”address_search” class=”slp search_box”>

    [slp_addon location=”very_top”]

    [slp_search_element input_with_label=”name”]

    [slp_search_element input_with_label=”address”]

    [slp_search_element dropdown_with_label=”city”]

    [slp_search_element dropdown_with_label=”state”]

    [slp_search_element dropdown_with_label=”country”]

    [slp_search_element selector_with_label=”tag”]

    [slp_search_element dropdown_with_label=”category”]

    [slp_search_element dropdown_with_label=”gfl_form_id”]

    [slp_addon location=”before_radius_submit”]

    <div class=”search_item”>

    [slp_search_element dropdown_with_label=”radius”]

    [slp_search_element button=”submit”]

    </div>

    [slp_addon location=”after_radius_submit”]

    [slp_addon location=”very_bottom”]

    </div>

    in reply to: import csv file meta not set as an error #45980
    Cici
    Keymaster

    You will have errors if the sl_id is different. It’s best to not have sl_id unless you are following one of the  duplicates handling  rules.  For others who might not understand how you accomplished your unique issues :  See more info in the docs site.

    https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/

    https://docs.storelocatorplus.com/blog/q-we-are-developing-a-new-website-and-want-to-move-the-content-can-i-add-the-plug-in-data-we-already-have-into-the-new-website/

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

     

    and a little more of an explanation about Metadata and the WP tables

    https://docs.storelocatorplus.com/blog/tables-and-category-data-system/

     

    in reply to: import csv file meta not set as an error #45979
    Cici
    Keymaster

    YAY!!  Thanks for sharing

     

    in reply to: Cannot Change Address Search Field Label #45978
    Cici
    Keymaster

    Did you refresh the Url page that has the SLP map on it after you saved , you must refresh.  Is your theme overruling or do you have css? Because it looks like under your Jumbo Theme CSS it has hard coded this:

    <div class=”store_locator_plus jumbo-2“><div id=”sl_div“><form id=”searchFormclass=”slp_search_formaction=”” onsubmit=’cslmap.searchLocations(); return false;‘ ><div class=”slp_search_container“><div id=”address_searchclass=”slp search_box“> <input class=’label_text length_4type=’hiddenid=’nameSearchname=’nameSearchsize=’50value=” /> <div id=’addy_in_addressclass=’search_item‘><label for=’addressInputclass=’text length_13‘>Address / Zip</label><input class=’label_text length_13type=’textid=’addressInputname=’addressInputplaceholder=” size=’50value=” /></div> <input type=’hiddenid=’addressInputCityname=’addressInputCityvalue=”> <input type=’hiddenid=’addressInputStatename=’addressInputStatevalue=”> <input type=’hiddenid=’addressInputCountryname=’addressInputCountryvalue=”> <div id=’tagalong_category_selectorclass=’tagalong_category_selector tagalong_term search_item‘><label for=”cat“>Service Center Type:</label><select name=’catid=’catclass=’postform‘ > <option value=’0selected=’selected‘>Any</option> <option class=”level-0value=”884“>Beacon Training Park</option> <option class=”level-0value=”886“>Cylinder Exchange Center</option> <option class=”level-0value=”885“>Cylinder Refill Center</option> <option class=”level-0value=”889“>Cylinder Rental Center</option> <option class=”level-0value=”887“>Retailer</option> <option class=”level-0value=”888“>Snowmobile Dealer</option></select></div> <div class=”search_item“> <div id=’addy_in_radius‘><label for=’radiusSelectclass=’text length_6‘>Within</label><select id=’radiusSelect‘><option value=’10‘ >10 miles</option><option value=’25‘ >25 miles</option><option value=’50selected=’selected‘ >50 miles</option><option value=’100‘ >100 miles</option><option value=’250‘ >250 miles</option></select></div> <div id=’radius_in_submit‘><input type=”submitclass=”slp_ui_buttonvalue=’Find Locationsid=’addressSubmit‘/></div> </div> </div><input type=’hiddenname=’ignore_radiusid=’ignore_radiusvalue=’0‘ /></div></form><div id=”mapclass=”slp_map“></div><div id=”map_sidebarclass=”slp_results_container“><div class=”text_below_map“>Enter an address or zip code and click the find locations button.</div></div></div></div>”

    in reply to: Make all locations display on zoomed out map #45965
    Cici
    Keymaster

    Cool thanks for letting me know.

    in reply to: Make all locations display on zoomed out map #45961
    Cici
    Keymaster

    What version SLP  are you using? What are your zoom levels  settings? what # of results to display settings? Results panel info

    what is your radius set at? What is your center of the map setting?

    All these settings are relevant to displaying results.  See the documentation for more info.

    When posting in the forums, please read the posting guidelines. If we have the version information and the site url I could have seen a lot of the information before answering this post.

    in reply to: Cannot Change Address Search Field Label #45957
    Cici
    Keymaster

    Your SLP plugin and add-ons are out of date.

     

    Power, Experience, Premier and SLP are all on version 4.7.9   You need to update (save a back up before you update per recommendations.

    See changes in the news under docs site

    Under version 4.7.9 under “Settings”, under search, under label. Where it shows address, enter what you want it to appear.

    See my screenshots.

     

    In version 4.7.9

    in reply to: Experience #45937
    Cici
    Keymaster

    You need to be using the latest version of Store Locator Plus, at the time you purchased the add-on.  Version 4.7.9 of the Experience add-on requires version 4.7.9 of SLP.

    in reply to: Experience #45932
    Cici
    Keymaster

    Could you please verify that you have been able to download it now, you should be on version 4.7.9 of SLP to use the version 4.7.9 of Experience add-on

    Thanks

    in reply to: Description field not showing on results anymore. #45930
    Cici
    Keymaster

    Thanks for letting me know. Good luck.

    in reply to: Description field not showing on results anymore. #45926
    Cici
    Keymaster

    Contact Support about pricing  if you have any other questions. Each case may be different. for instance you mention 4 different websites but same company.  I would venture to guess some of the features and functionality may be useful for them with premier, but since I’m not sure they type of client base I cannot advise ,the forum isn’t the best place to get answers about pricing mechanism. I don’t want others to quote this post 4 years from now and say hey…: but you said….”

     

    in reply to: Description field not showing on results anymore. #45925
    Cici
    Keymaster

    Future Updates to the Experience add-on are included in the price of $250

    in reply to: SLP JS Error #45924
    Cici
    Keymaster

    Check the theme and plugins as well. I cannot recreate your issue and did discuss with the developer and he also took a look.

    Your system is preventing the WP jquery-ui-dialog from loading or is removing it.    You are likely forcing an invalid version of jQuery to load or another plugin/or theme is forcibly removing jquery-ui-dialog from the user-facing pages.

    Please read through the Troubleshooting, Debug tool (WordPress)

    The first stage of debugging is to turn on the built-in WordPress debugging messages and debug log.

    Find your wp-config.php file and make the following changes.

    Find the line:

    1
    define('WP_DEBUG', false);

    Edit that line and add another to the wp-config file to turn on logging:

    1
    2
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);

    Read this Debugging WordPress article for more info.

     

    Cici
    Keymaster

    I have updated my Add-ons and Plugin to 4.7.9 and am not having ANY issues. I truly am mystified as to what is different on your site.

    Wolfram I just looked at your site and you are using 4.7.8 not 4.7.9, Is that because you used a back up to restore to an earlier version (you do backup before updating right?) See versions

     

    You need to follow the Troubleshooting guide on the Docs site:

    You are getting this warning in your console concerning the Google MAP API key. And some other errors about the deprecation (css) in your theme.

    util.js:215 Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

     

     

Viewing 25 posts - 1,676 through 1,700 (of 2,688 total)