Forum Replies Created

Viewing 25 posts - 1,676 through 1,700 (of 2,679 total)
  • Author
    Posts
  • in reply to: GRAY MAP #45992
    Cici
    Keymaster

    See this info under our docs site Troubleshooting grey map

    Please when asking questions or help in forum ,please  read the posting guidelines and provide the info requested about your plugin environment, versions, url

     

    in reply to: Categories Not Showing On Some Listings #45991
    Cici
    Keymaster

    Lance is requesting additional information from anyone who is having categories issues. I also believe it may be related to the WP 4.7.4 update. I will put this on his watch list. We have not been able to get to the bottom of it right now.  If you could run a debug and send the debug log to our Support we can make sure he prioritizes and looks into it for you.

     

    in reply to: Cannot Change Address Search Field Label #45990
    Cici
    Keymaster

    Which SLP Plugin style are you using?

    Perhaps there was something leftover from a previous SLP  style and/or if you had a previous Legacy add-on.  Could you tell me what you have under view for Plugin Style?   Lance made a lot of changes and added Gallery styles, if you had previous styles they should also be available.

    For instance, I am using the gallery style Map Minimal default under my search layout  the correct div code is   search element input with label = address…therefore anything I put in the label section “addresss” Appears in the output

    (Settings/Appearance) The search layout is this:

    <div id=”address_search” class=”slp search_box”>

    [slp_addon location=”very_top”]

    [slp_search_element input_with_label=”name”]

    [slp_search_element input_with_label=”address”]

    [slp_search_element dropdown_with_label=”city”]

    [slp_search_element dropdown_with_label=”state”]

    [slp_search_element dropdown_with_label=”country”]

    [slp_search_element selector_with_label=”tag”]

    [slp_search_element dropdown_with_label=”category”]

    [slp_search_element dropdown_with_label=”gfl_form_id”]

    [slp_addon location=”before_radius_submit”]

    <div class=”search_item”>

    [slp_search_element dropdown_with_label=”radius”]

    [slp_search_element button=”submit”]

    </div>

    [slp_addon location=”after_radius_submit”]

    [slp_addon location=”very_bottom”]

    </div>

    in reply to: import csv file meta not set as an error #45980
    Cici
    Keymaster

    You will have errors if the sl_id is different. It’s best to not have sl_id unless you are following one of the  duplicates handling  rules.  For others who might not understand how you accomplished your unique issues :  See more info in the docs site.

    https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/

    https://docs.storelocatorplus.com/blog/q-we-are-developing-a-new-website-and-want-to-move-the-content-can-i-add-the-plug-in-data-we-already-have-into-the-new-website/

    https://docs.storelocatorplus.com/blog/importing-large-lists-into-store-locator-plus/

     

    and a little more of an explanation about Metadata and the WP tables

    https://docs.storelocatorplus.com/blog/tables-and-category-data-system/

     

    in reply to: import csv file meta not set as an error #45979
    Cici
    Keymaster

    YAY!!  Thanks for sharing

     

    in reply to: Cannot Change Address Search Field Label #45978
    Cici
    Keymaster

    Did you refresh the Url page that has the SLP map on it after you saved , you must refresh.  Is your theme overruling or do you have css? Because it looks like under your Jumbo Theme CSS it has hard coded this:

    <div class=”store_locator_plus jumbo-2“><div id=”sl_div“><form id=”searchFormclass=”slp_search_formaction=”” onsubmit=’cslmap.searchLocations(); return false;‘ ><div class=”slp_search_container“><div id=”address_searchclass=”slp search_box“> <input class=’label_text length_4type=’hiddenid=’nameSearchname=’nameSearchsize=’50value=” /> <div id=’addy_in_addressclass=’search_item‘><label for=’addressInputclass=’text length_13‘>Address / Zip</label><input class=’label_text length_13type=’textid=’addressInputname=’addressInputplaceholder=” size=’50value=” /></div> <input type=’hiddenid=’addressInputCityname=’addressInputCityvalue=”> <input type=’hiddenid=’addressInputStatename=’addressInputStatevalue=”> <input type=’hiddenid=’addressInputCountryname=’addressInputCountryvalue=”> <div id=’tagalong_category_selectorclass=’tagalong_category_selector tagalong_term search_item‘><label for=”cat“>Service Center Type:</label><select name=’catid=’catclass=’postform‘ > <option value=’0selected=’selected‘>Any</option> <option class=”level-0value=”884“>Beacon Training Park</option> <option class=”level-0value=”886“>Cylinder Exchange Center</option> <option class=”level-0value=”885“>Cylinder Refill Center</option> <option class=”level-0value=”889“>Cylinder Rental Center</option> <option class=”level-0value=”887“>Retailer</option> <option class=”level-0value=”888“>Snowmobile Dealer</option></select></div> <div class=”search_item“> <div id=’addy_in_radius‘><label for=’radiusSelectclass=’text length_6‘>Within</label><select id=’radiusSelect‘><option value=’10‘ >10 miles</option><option value=’25‘ >25 miles</option><option value=’50selected=’selected‘ >50 miles</option><option value=’100‘ >100 miles</option><option value=’250‘ >250 miles</option></select></div> <div id=’radius_in_submit‘><input type=”submitclass=”slp_ui_buttonvalue=’Find Locationsid=’addressSubmit‘/></div> </div> </div><input type=’hiddenname=’ignore_radiusid=’ignore_radiusvalue=’0‘ /></div></form><div id=”mapclass=”slp_map“></div><div id=”map_sidebarclass=”slp_results_container“><div class=”text_below_map“>Enter an address or zip code and click the find locations button.</div></div></div></div>”

    in reply to: Make all locations display on zoomed out map #45965
    Cici
    Keymaster

    Cool thanks for letting me know.

    in reply to: Make all locations display on zoomed out map #45961
    Cici
    Keymaster

    What version SLP  are you using? What are your zoom levels  settings? what # of results to display settings? Results panel info

    what is your radius set at? What is your center of the map setting?

    All these settings are relevant to displaying results.  See the documentation for more info.

    When posting in the forums, please read the posting guidelines. If we have the version information and the site url I could have seen a lot of the information before answering this post.

    in reply to: Cannot Change Address Search Field Label #45957
    Cici
    Keymaster

    Your SLP plugin and add-ons are out of date.

     

    Power, Experience, Premier and SLP are all on version 4.7.9   You need to update (save a back up before you update per recommendations.

    See changes in the news under docs site

    Under version 4.7.9 under “Settings”, under search, under label. Where it shows address, enter what you want it to appear.

    See my screenshots.

     

    In version 4.7.9

    in reply to: Experience #45937
    Cici
    Keymaster

    You need to be using the latest version of Store Locator Plus, at the time you purchased the add-on.  Version 4.7.9 of the Experience add-on requires version 4.7.9 of SLP.

    in reply to: Experience #45932
    Cici
    Keymaster

    Could you please verify that you have been able to download it now, you should be on version 4.7.9 of SLP to use the version 4.7.9 of Experience add-on

    Thanks

    in reply to: Description field not showing on results anymore. #45930
    Cici
    Keymaster

    Thanks for letting me know. Good luck.

    in reply to: Description field not showing on results anymore. #45926
    Cici
    Keymaster

    Contact Support about pricing  if you have any other questions. Each case may be different. for instance you mention 4 different websites but same company.  I would venture to guess some of the features and functionality may be useful for them with premier, but since I’m not sure they type of client base I cannot advise ,the forum isn’t the best place to get answers about pricing mechanism. I don’t want others to quote this post 4 years from now and say hey…: but you said….”

     

    in reply to: Description field not showing on results anymore. #45925
    Cici
    Keymaster

    Future Updates to the Experience add-on are included in the price of $250

    in reply to: SLP JS Error #45924
    Cici
    Keymaster

    Check the theme and plugins as well. I cannot recreate your issue and did discuss with the developer and he also took a look.

    Your system is preventing the WP jquery-ui-dialog from loading or is removing it.    You are likely forcing an invalid version of jQuery to load or another plugin/or theme is forcibly removing jquery-ui-dialog from the user-facing pages.

    Please read through the Troubleshooting, Debug tool (WordPress)

    The first stage of debugging is to turn on the built-in WordPress debugging messages and debug log.

    Find your wp-config.php file and make the following changes.

    Find the line:

    1
    define('WP_DEBUG', false);

    Edit that line and add another to the wp-config file to turn on logging:

    1
    2
    define('WP_DEBUG', true);
    define('WP_DEBUG_LOG', true);

    Read this Debugging WordPress article for more info.

     

    Cici
    Keymaster

    I have updated my Add-ons and Plugin to 4.7.9 and am not having ANY issues. I truly am mystified as to what is different on your site.

    Wolfram I just looked at your site and you are using 4.7.8 not 4.7.9, Is that because you used a back up to restore to an earlier version (you do backup before updating right?) See versions

     

    You need to follow the Troubleshooting guide on the Docs site:

    You are getting this warning in your console concerning the Google MAP API key. And some other errors about the deprecation (css) in your theme.

    util.js:215 Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

     

     

    in reply to: SLP JS Error #45919
    Cici
    Keymaster

    Do you have forceload javascript checked under General settings ?  See Troubleshooting here.

    Is your theme using a version of jquery that is at least v. 1.12?

    Here is the EXP Locator shortcodes Cheat sheet

    and the data field names 

    I cannot help you with this staging dev site, I will refer this to the developer when he has time to take a look at it… but in the meantime see doc site, this is a good one to look at , (ignore the Q.)

    in reply to: SLP JS Error #45898
    Cici
    Keymaster

    I do not see SLP anywhere on your site as a WP plugin. I cannot help you without additional in formation or the error log you are referring to.

     

    in reply to: Description field not showing on results anymore. #45895
    Cici
    Keymaster

    Just one time purchase, $250 once per business. To have unlimited access and more, for more then one site, I suggest the Premier subscription which provides you with all the add-ons and exclusive features only available for Premier members plus access to Premier Plugin styles and designs, (we also offer special request map styles that will be added for Premier customers and access to the SLACK channel as well as first tier support).

     

    There are You tube videos published with each update and that can provide you with useful tips and hints.  The latest Premier info for instance and more here under NEWS.

    The 4.7.9 update focuses on bringing the new Premier URL Control module functionality to the locator application.  The URL Control module adds two new features to the Store Locator Plus application: passing in a location ID via a URL and passing in location limits via URL.    These features can be enabled or disabled globally on a per-site basis.

     

    in reply to: search local first #45888
    Cici
    Keymaster

    That is a Google issue /bug that they keep  introducing back into the fold . You can use the map domain as Australia. You can use the append feature and Append Australia to the search.

    See documentation for additional suggestions.

     

    https://docs.storelocatorplus.com/blog/store-locator-plus-discrete-searches/

    https://docs.storelocatorplus.com/blog/search-panel-settings/

     

    in reply to: Description field not showing on results anymore. #45887
    Cici
    Keymaster

    Hi Chris, Ignore the wording in the video, now I see where you saw the subscription. We will shoot a new video at some point. thx.

     

    in reply to: Description field not showing on results anymore. #45886
    Cici
    Keymaster

    No it is only $250, it should not be shown as having a subscription any longer.  If it has reverted back it might be WOO that did some funky changes in their last up date

    Perhaps I misunderstood your questions, were  you writing your own Css or html within your site page or theme?

    You can still do that if you are experienced in coding. The Experience add-on is less work intensive and allows for additional features, functionality , versatility and flexibility.

    in reply to: Store Pages are gone? #45885
    Cici
    Keymaster

    Thanks for understanding Jaap, I will add something in our documentation page about this.  For past users of SLP products it could be clearer.

    in reply to: Address in URL not working #45884
    Cici
    Keymaster

    I just visited your links above and it is working the way you have it set up. Having the default as Tallahassee, do you mean you have the shortcode SLP, center map at =?

    https://docs.storelocatorplus.com/blog/map-panel-settings/

    Address in URL: documentation

     

    When I go to your home page and enter zip code it opens the map page with results, but all the results are showing x miles from center of Tallahassee, please refer to the documentation for shortcodes,  locator layout, and other functionality available with t he Experience add-on.  To use Location sensor requires Power, Location sensor is also dependent on your site , i.e. https, and browser.

    https://docs.storelocatorplus.com/blog/category/wpslp/experience-add-on/

     

    https://docs.storelocatorplus.com/blog/featuring-locations-top-of-results-and-highlighting/

     

     

     

     

     

    in reply to: Description field not showing on results anymore. #45872
    Cici
    Keymaster

    To change the Layouts/Appearance of the results, search, elements, map, requires the Experience Add-on.  You haven’t shown me your  Plugin Environment for whichever site you created  it for,  but if you were writing CSS, assume perhaps you had either proPack or Enhanced Results.  Or perhaps you had a different theme?

    The free  Plugin never allowed for  results layout manipulation without an add-on, unless you were doing it outside of SLP.

     

    Please provide the info requested in the Posting guidelines if you need additional assistance

    https://wp.storelocatorplus.com/forums/topic/read-this-before-posting/

     

     

Viewing 25 posts - 1,676 through 1,700 (of 2,679 total)