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Hello Scott, after you update Power to 4.9.9 let us know if there is an issue
Send an email to Support so they can make sure they are sending to the right customer
I can send you a copy from Woocommerce order system, it will go to whomever is on the purchase as the buyer.
The Locations oading indicator is the Import in the back end. we answered the email, if you want the front end to indicate they are loading that is customization. If you are referring to the Power Import feature let us know what is happening, it could be your server side.
Hi Amanada, if the email was from “Mick” I answered today. Delete sl_id column and there are some other inconsistencies in the file. Also make sure you have now updated to latest versions of Power and SLP etc.
The plugin environment information you are showing….You have not update to the latest versions? Please update power to 4.9.9, etc.
I just tested the only_withTag=”xxx” on my site and it is working correctly.
On that url you provided, there are error messages in your index under:
https://dev.quietcoolsystems.com/where-to-buy-whole-house-fans/find-dealer/
see screenshotAnother plugin or your theme may be overriding and creating issues with the SLP javascript.
under settings/results find the setting called “Show tags in output’ the options are to have them hidden , show on separate lines, or show as entered. , you can opt to show tags in the results below the map and/or the info bubble.
premier customers should have the extended data manager available to them. This is a third oarty add-on only available to Premier customers for download. You may be able to add a second website field using the extended data manager. See documentation https://docs.storelocatorplus.com/blog/extended-data-manager/
The Extended data manager will appear under the General tab when activated.
Once you have added an extended data field element , it will appear available under your individual locations fields as you scroll down
To add the optional data field in the results layout, You will need to know some CSS/html to change the results layout.
Hi T-
The add duplicate location with exact same information can now be accomplished if you update SLP to to 4.9.8 you can now manually add same name, location, or import with the duplicate ADD function.
Just a bit of additional info if you ever need to do this via import:
Note that if you import as duplicate Add, the second location will be given a unique sl_id and therefore if you need to make changes and re-import using the sl_id column (only if store already exists) you will need to make sure you have the correct sl_id in the column for whichever duplicate you need to update.Please follow posting guidelines
I do not know anything about your site, your other plugins, your layouts , your theme…try a different plugin style is first suggestion. If you need to change map layout or search layout or bubble layout or any SLP layouts that is included in Experience add-on. See documentation site for more info
P.S. You were cc’ed on the emails from Julius to support. Check out all the features available to you as well, best place to look is in the documentation using key word or category under Premier.
For example this feature is available to premier users and may be of use to you.Show address guess
https://docs.storelocatorplus.com/blog/show-address-guess/
https://docs.storelocatorplus.com/blog/how-to-show-address-suggestion/
If you are the technical point of contact that is awesome, you have the Premier forums, and if requested access to the Slack channel if you run into any difficulties and need to chat with the SLP developer.
Great,
that was a typo on my part. The orders are under Shoppers Drug Mart Specialty Health Network
i.e. SDM SHNThey have a premier subscription. Thus they have the Experience add-on available as well as the ability to post in Premier forums. You may want to double check with them.
When I went to one of your site and searched Surrey,
According to your location data returns results for Surrey British Columbia had these two addresses and postal codes:
15157 56 Avenue, Unit 100
Surrey, BC V3S 9A57322 King George Blvd, Unit 100
Surrey, BC V3W 5A5Check
your addresses entered to see if they are correct.Wehn I searched same site using the postal code you provided, it said no results and did not show me Czech…again I do not know if i am looking at the correct site or if you are testing on a new site so thats the best i can do with assistance.
Based on your user profile, are you representing sdmhh? If so, you do know they have Premier subscription which means you have access to Experience add-on and should be posting in Premier forums??
? Or are you working on a different site?
The results come from Google MAPS API. If your site is HTTPS you can use the Location sensor and obtain better results.
Google has become very restrictive about the security. See the info about location sensor here. https://www.storelocatorplus.com/store-locator-location-sensor-on-http/Also, without seeing your url, I do not know how your search form looks. See Documentation for how to set up your search form for best results. Auto complete based on your location data might help
https://docs.storelocatorplus.com/blog/search-address-auto-complete-setting/but the simplest way to resolve is to ask your site visitor (provide instructions in the Search form label) to provide city and zip or address and zip, etc. In other words the more defined the information, just like your browser searches, the better the chance they will get results.
https://docs.storelocatorplus.com/blog/search-panel-settings/Without your site url I cannot see if you have error messages…you can use Browser tools to inspect your console and see if google is returning any warnings or errors.
I spoke to the developer and we have some questions
Do we understand what you are trying to accomplish:
1) You want to limit to only two categories on one map but then have another map with different categories only and a category selector? And one parent category doesn’t really have addresses, just cities?
2) and having one set of location data for two different sets of locations, some showing locations with addresses and others without addresses?This is going to be a challenge. Perhaps a better way would be to use posts or pages to show a list of cities where they have events/meetings and keep those places out of the location database. Use an event manager perhaps?
It might be possible to put all those addresses in a single locator and with some customization but we are basically going to bend the plugin until it breaks trying to make it do something it is not really setup for.
I cannot reproduce your errors or those warning on my test site.
1) Assuming you had a backup of your site before you updated , if so on your staging site can you restore your previous versions and see if you still see an error?
2) See the suggestions under Troubleshooting here. Turn off plugins one by one to see if the error keeps occurring.
Most people do not update just one plugin but a bunch at the same time so isolating an issue becomes a problem. Some themes do not get updated at all and when WP updates causes issues that were not issues before.
I am guessing it is one of your plugins or theme that may be causing issues and is not playing nice with SLP . (example we recently had one customer who reported no results showing and when he followed the troubleshooting guide he found an antispam plugin caused SLP to not work the way it should.)
Do not chance fooling around with a live production site, always make sure you have a Back-up (and it is best to also have a staging site) We strongly recommend looking into the WordPress backup, or better option Jet Pack. One of the features included , besides real-time incremental backups of your site with restore points, is the ability to restore the site to an alternate site.
3) If after troubleshooting you still have an issue do you have a backup of your site or a staging site that you can turn on the categories and reproduce the error so that we can look at it on the staging site?
As far as I know the Button bar, as you mentioned does not allow multiple categories. The Button bar was a customization for a specific customer who paid for the feature but now it is included in Premier.
I can ask the developer if you think it is something you need, i.e to be able to have a button bar and select more then one category and have it limit categories. It will most likely have to be a customization project of some sort.
and you are correct, you cannot have an only with = two categories and using the checkboxes horizontal or vertical choose multiple categories. To limit categories shown you would need to use the shortcode. There might be some CSS you could do with the search layout.
Since you want multiple pages each to show results differently , I think The best way to do that would probably be having it redirect via html to another page with the shortcodes not show on the same exact map page. I will run it by the developer to see if he has a different solution.
The Experience add-on (on sale now) will do what you need. (Super extendo is part of the base plugin and hadn’t been sold as an add-on for over four years.)
To find information about ranking and other features available with the add-on please refer to the documentation.
Your welcome!
Debbie which plugin style are you using? And what shortcodes do you have on the page? Did you try a different plugin style?
I cannot reproduce the issue on my site.Your map is zooming and then on the page splitting the map in half, I do not know if it is your theme or another plugin causing that type of rendering. But basically the search is not working on your site at all, and that usually indicates a javascript issue with another plugin or theme. Did you update your plugins and theme to work with current versions of WP?
See the suggestions under Troubleshooting here.
As far as the error I spotted using the Browser inspect console….According to the developer if the output of the [slp_pages] shortcode is not working something on your dev site has to be doing something messed up elsewhere in your site code. It could possibly even be a page accelerator or cache that is breaking — pre-compiling/caching the HTML versus letting WordPress deal with all the I/O in an effort to speed things up.
It is above my skill set ( I am not a developer either). If you do need extensive developer help that would be a paid support feature.
The second way would be to delete all pages, (once you have the page template the way you want ) then recreate them with status as Published.
ok, just talked to the developer. I provided you incorrect information on how to bulk Publish pages. The tab I was saying is under the Pages, is set to draft , that is for how you want the first status when you first create the Page. It will not go back and reset those to published. There is a reason for that, there are customers with a thousand store pages and they do not want there administrators to be able to just automatically create new pages and have them published.
The way you do publish them is a built in WordPress tools, after you have created Pages , go to sidebar menu under SLP Logo, All Pages (this is a WordPress feature) It will show the list of all your store pages, you check off under Bulk Edit all the ones you want to change . There is a screen that allows you to change status, you would change it to publish.
See screenshot.
I apologize for the confusion, I do not use SEO Pages on my own site so had to become familiar with the process again.