Store Locator Plus for WordPress Forums Store Locator Plus Remote file retrieval settings

Tagged: ,

This topic contains 10 replies, has 2 voices, and was last updated by  Cici 3 weeks, 6 days ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #55512

    Amanda
    Participant

    Hi, I’m trying to set up my client with a daily Remote File Retrieval of a Google Drive CSV. I have no trouble manually uploading the CSV from my computer. When I enter the file link and set it to daily, and put in a time (say 00:30:00), there’s no way to save the settings. If I go to another tab in the SLP settings and come back it is erased, I have tried a number of combinations of inputting the setup and other places there is a ‘save’ button (like under General) but it always just gets cleared out. Any ideas?

    SLP environment below:
    Store Locator Plus:4.9.2

    Experience:4.9.1

    Power:4.9.1

    Site URL:http://www.hydroassoc.org

    This Info Cached:1508530221

    Network Active:No

    WordPress Version:4.9.1

    PHP Version:5.6.31-4+wpengine10

    MySQL Version:5.6.37

    PHP Limit:512M

    WordPress General Limit:256M

    WordPress Admin Limit:512M

    PHP Peak RAM:121 MB

    PHP Post Max Size:100M

    • This topic was modified 1 month, 1 week ago by  Amanda.
    • This topic was modified 1 month, 1 week ago by  Amanda.
    #55515

    Cici
    Keymaster

    Hi Amanda, Had you used the remote file retrieval before this latest update?
    WordPress cron is not exact, it executes the next time a visitor comes to your site, but if the remote file retrieval worked before and isn’t working now, I will have Lance look into that. I know he is working on some changes that effected Power with the Latest WP changes.

    #55518

    Amanda
    Participant

    Thanks for the reply, Cici. In this case, we never had used the remote file retrieval yet, I’ve only done the updates manually so far. The thing I’m concerned about is not that it didn’t happen yet, but that the fields that hold the file URL, and the settings and time, do not stay populated, making me think it is not going to run on a daily schedule. I can’t see how to save the information in those fields.

    #55522

    Cici
    Keymaster

    The issue has been identified to the developer. Thank you for posting this issue. There have been some changes to WP and their related functionalities that may have changed some of the settings. He will work on a patch in the next Power release.

    We apologize for the inconvenience. Stay tuned to the versions history for next update

    #55596

    Cici
    Keymaster

    Hi Amanda, Power 4.9.2 has been released. See post
    it should fix remote file retrieval,

    https://www.storelocatorplus.com/improved-import-power-4-9-2/

    #55656

    Amanda
    Participant

    Hi Cici
    Thanks for the note. I did download and install the new Power, but still my remote file retrieval settings won’t ‘stick’. I’m putting it in like this: https://www.screencast.com/t/wuiL1QkEq using the ‘sharable link’ for the Google doc (also tried with just the URL in my address bar). And if I click to another settings page and come back, it’s cleared out: https://www.screencast.com/t/ZCjwUp2vqJ. Using the shareable link made it so that the time and schedule stayed (those didn’t before), but the file seems to be cleared out. Maybe it saves the file URL but doesn’t display it? I can’t tell whether this will run or not…

    You can see this is the latest Power:
    === Store Locator Plus – Power ===
    Plugin Name: Store Locator Plus – Power
    Contributors: charlestonsw
    Donate link: https://wordpress.storelocatorplus.com/product/power/
    Tags: bulk import, seo, data management
    Required PHP: 5.3
    Requires at least: 4.4
    Tested up to: 4.9.1
    Stable tag: 4.9.2

    #55657

    Cici
    Keymaster

    Is the URL a public accessible url?

    when I add a remote file retrieval, my url is not cleared out and is sitting there waiting for the WPCron.

    not sure what your screenshots are showing us?

    The “latest Power” Does not show us your current plugin environment.

    #55659

    Amanda
    Participant

    Cici. I believe the issue is the ‘public’ link. I thought by getting the ‘share link’ from google docs, that that would be public, but I see now that it requires login, and so that’s likely the issue.
    Here’s the environment to be thorough, but I believe that is what is going on. Thanks for the reply.

    Store Locator Plus:4.9.2
    Experience:4.9.1
    Power:4.9.2

    Site URL:http://www.hydroassoc.org
    This Info Cached:1513109071
    Network Active:No

    WordPress Version:4.9.1
    PHP Version:5.6.31-4+wpengine10
    MySQL Version:5.6.37

    PHP Limit:512M
    WordPress General Limit:256M
    WordPress Admin Limit:512M
    PHP Peak RAM:121 MB
    PHP Post Max Size:100M

    #55660

    Amanda
    Participant

    Just to follow up, I changed the settings of that file so that anyone with the link can view it, and that solved the problem. I thought that’s how it would be before, but it turns out it was restricted to specific people.
    Thanks again.

    #55661

    Cici
    Keymaster

    Any remote URL must be accessible to the public.

    If you can’t surf to it in private mode in a browser w/o entering credentials it won’t work.
    If you have different versions of your plugin environment when you respond , please provide them . Alsao make sure your WPcron is not disabled.

    #55662

    Cici
    Keymaster

    Ok, I think our answers crossed paths, but yes, it cannot be restricted. WP must be able to get to it.

    let me know how it works out for you. I will close the post in a few days if all is well.
    Thanks for providing the information in your reply.

Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.