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Viewing 25 posts - 726 through 750 (of 2,688 total)
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  • in reply to: Map marker to go show current location #58390
    Cici
    Keymaster

    That is not a feature with SLP.

    The link to the docs shows all the various Map controls that over and above the base plugin that is included with premier. MAP URl controls

     

    You can turn on  Location sensor aware but it does not have a  specific “button”  on the map.

     

    in reply to: Map marker to go show current location #58386
    Cici
    Keymaster

    Are you using scroll to map or any of the premier map controls?  What is your plugin environment?

     

    in reply to: WordPress Version 5.03 #58381
    Cici
    Keymaster

    Hello catherine, I do not see any issues on your site, could you provide specifics? Are you on current version of SLP and the addons?

    in reply to: Woo Products SKU not keeping value #58380
    Cici
    Keymaster

    Please provide plugin environment, i.e did you also update WP and Woo?

     

    in reply to: SLP results not accurate #58378
    Cici
    Keymaster

    I apologize,  I answered your second question and had to go back and read the first question since they are two different queries and concerns of yours.  I do not see the issue as far as how SLP is working, You introduced a new issue when you referred to typing in the name differently , as opposed to not seeing results when a correct city was typed in with no zip code

    When I typed in Walker, Minnesota I saw two results, it took a few seconds to load though, you must have a lot of locations ,  see screenshot:.

    How Google recognizes whether it is a city name or a state abbreviation shouldn’t matter but  sometimes they want more info and unless you have turned on show address guess or some other SLP Premier search enhancements we have no control over what is returned by Google under WPSLP and I do not see any issues with how SLP is working on your site.

    When I typed in  just the state Minnesota into search box it returned two locations.:

     

    Mills Detail & Trailer Sales
    1916 Albert Avenue South
    Park Rapids, MN 56470
    United States
    Directions 

    L & M Fleet Supply
    1307 1st Street East
    Park Rapids, MN 56470
    United States
    Directions Website

    Attachments:
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    in reply to: SLP results not accurate #58377
    Cici
    Keymaster

    SLP has not changed anything in the way a search is done. None of the updates to versions have changed the way a search is done.

    When I visited your site I saw retrurned the same exact results whether I typed in El Paso as two words or as one, if I did not select a category I saw two dealers within the miles radius.

    There are other elements coming into play in your site when a search is done. Not sure if it is coming from your theme or another plugin.  there are errors coming back from Google GET .gtm.js?id=GTM-KG3DZ7F:415 GET https://www.googleadservices.com/pagead/conversion_async.js net::ERR_BLOCKED_BY_CLIENT

    ob @ gtm.js?id=GTM-KG3DZ7F:415

    W @ gtm.js?id=GTM-KG3DZ7F:504

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:514

    Uc @ gtm.js?id=GTM-KG3DZ7F:439

    h @ gtm.js?id=GTM-KG3DZ7F:456

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:379

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:457

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:456

    ff @ gtm.js?id=GTM-KG3DZ7F:466

    gf @ gtm.js?id=GTM-KG3DZ7F:467

    setTimeout (async)

    E @ gtm.js?id=GTM-KG3DZ7F:416

    hf @ gtm.js?id=GTM-KG3DZ7F:468

    Bi.Gf @ gtm.js?id=GTM-KG3DZ7F:572

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:573

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:575

    gtm.js?id=GTM-KG3DZ7F:415 GET https://www.googleadservices.com/pagead/conversion_async.js net::ERR_BLOCKED_BY_CLIENT

    ob @ gtm.js?id=GTM-KG3DZ7F:415

    W @ gtm.js?id=GTM-KG3DZ7F:504

    h @ gtm.js?id=GTM-KG3DZ7F:557

    Uc @ gtm.js?id=GTM-KG3DZ7F:439

    h @ gtm.js?id=GTM-KG3DZ7F:456

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:379

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:457

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:456

    ff @ gtm.js?id=GTM-KG3DZ7F:466

    a.push @ gtm.js?id=GTM-KG3DZ7F:468

    (anonymous) @ gtm.js?id=GTM-KG3DZ7F:468

    setTimeout (async)

    E @ gtm.js?id=GTM-KG3DZ7F:416

    Pd @ gtm.js?id=GTM-KG3DZ7F:451

    in reply to: Change Breadcrumbs #58373
    Cici
    Keymaster

    Then it is most likely your theme. The theme is controlling the navigation bar.

     

    You will need to change within your theme

    in reply to: Search result outside country #58372
    Cici
    Keymaster

    I have no idea what exactly you mean but you have errors and warnings and it is stopping the GET function>

    Mixed Content: The page at ‘https://www.sloggers.com.au/store-finder/’ was loaded over HTTPS, but requested an insecure favicon ‘http://sloggers.wpengine.com/wp-content/uploads/2015/03/favicon.jpg’. This request has been blocked; the content must be served over HTTPS.

    in reply to: This page can't load Google Maps correctly #58371
    Cici
    Keymaster

    No it isn’t anything to do with  updates to WP, it has to do with Google and the API keys you need and setting them up correctly. I do not know if it is other plugins or themes that also require a key but you still have multiple warning and errors on your site referencing the API keys.

    See instructions

    https://www.storelocatorplus.com/wordpress-store-locator-plus-google-api-key/

    in reply to: SLP results not accurate #58370
    Cici
    Keymaster

    Please provide your plugin environement when posting in forums, It helps us to see what versions oand which plugin or add-ons you are using.

     

    I do not have insight into your settings etc since you are using the WPSLP self managed site. so it is impossible to direct you to a solution or to see if you have any locations entered incorrectly or if Google is returning and changing randomly.

     

    You might want to refer to the recent articles posted by the developer that sheds some light on the above Google logic.

    https://www.storelocatorplus.com/google-maps-api-returning-inaccurate-results/

    and another example:

     

    https://www.storelocatorplus.com/where-is-toronto-ontario/

    This is nothing new, we reported similar a year ago

    https://www.storelocatorplus.com/location-position-and-accuracy/

     

     

    in reply to: Change Breadcrumbs #58359
    Cici
    Keymaster

    Refer to the below docs and scroll to the attributes and how to change the store page title and how to change

    https://docs.storelocatorplus.com/blog/the-store-page-storepage-shortcode/

     

     

     

     

    in reply to: Power Addon, how to use contact fields #58358
    Cici
    Keymaster

     

    The SLP SEO  pages templates and examples and the css and shortcodes to use are in docs here:

    https://docs.storelocatorplus.com/blog/store-pages-templates-slp_pages-work/

    and more info about the Power addon shortcodes for contacts are here

    https://docs.storelocatorplus.com/blog/additional-layout-shortcodes-with-power-add-on/

    Not sure why you would use  iframe with shortcodes, are you inserting a video?

    in reply to: Search form styling #58350
    Cici
    Keymaster

    See basic docs about Search and SLP

    You can change and add CSS  or change the layout with the Experience Add-on

     

    If you do not want a map to show, you can also hide the map with Experience add-on.

    in reply to: WordPress Version 5.03 #58345
    Cici
    Keymaster

    No we have nt heard of any. What version of SLP, Power, premier etc are you using?

     

    If you could provide some screenshots and your plugin environment that would help.

    in reply to: Change Breadcrumbs #58344
    Cici
    Keymaster

    Please refer to the posting guidelines when posting, it helps us if we know what versions and add-ons, if any you have active

    Are you referring to SEO Pages? Do you have the Power add-on?

    https://docs.storelocatorplus.com/blog/store-pages-templates-slp_pages-work/

    Or are you referring to permalinks?

    in reply to: ÅÄÖ in search dont work #58343
    Cici
    Keymaster

    Piani,

     

    I really am lost. I have mentioned to Lance, if you have access to Slack you might be able to chat with him there. He is currently in a big project with a large client  so I am not sure how soon he can look into this. But I honestly am lost with the whole translation thing and I have no idea what WP did. I came up with some ideas just by researching in wP and trying to find reported bugs but I am out of my element

     

    in reply to: No Search Results Appearing #58327
    Cici
    Keymaster

    Adam, In your case It is your server configuration …As mentioned before.   SLP is working. SLP from loading.

    And as far as Google tag manager, yes we know that, but any JSON errors or other errors can stop . The PHP JavaScript page header is a critical part of a working Store Locator Plus installation. Since it loads very late in the page creation process it is susceptible to failures from almost anything else you may be loading on the page or your WordPress site

    Look at the screenshot and the error that is showing google tags built into your index.

    Also, do you have referrers? Do you have just a browser key. Please read how to restrict your key. Currently it is not being blocked  or restricted because I can clearly see it. I am guessing you have it in wrong spot or set up incorrectly for that customer

    https://www.storelocatorplus.com/protecting-your-google-api-keys/

    or if you do not restrict just add  browser key

    https://www.storelocatorplus.com/wordpress-store-locator-plus-google-api-key/

    Attachments:
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    in reply to: Search by ZIP default to Kansas City #58326
    Cici
    Keymaster

    P.S. If you only want to search Norway then the append Norway or short code such as

    example I have a test site and page for Costa Rica, Google doesnt seem to know where Costa Rica is so to be sure when I search San Jose …,there are many in the world, I have a shortcode like this”

    [SLPLUS map_region=’cr’ center_map_at=”San Jose, Costa Rica”  initial_radius=’1000′ append_to_search=’Costa Rica’]

    You would need experience add on to utilize that shortcode, or as mentioned just use the append button in SLP..

     

    in reply to: Search by ZIP default to Kansas City #58325
    Cici
    Keymaster

    Ok, cool, not dumb people often think we have a crystal ball…I could only hope!

    I wanted to see your plugin environment to see if you were using any add-ons before I offered any solutions.

    Yes i can see that if I type in 2o20  I do not get any results if I am incognito. Using the browser tools, I see a green GET when typing in tbat postal code, Google just doesnt show you any results.

    I do not know if Google cant find it or if you need to expand the search area in results settings.

    Even when I try to search Google MAPS it just shows me a pin point in the middle of Norway. Apparently Google doesn’t know what you are looking for. The numbers 2020 are not unique enough  (And they have become more and more demanding ever since they added a bunch of new APIs (like Places) .

    Unfortunately, since you are using the free WordPress SLP and have your own Google API we have no insight or control over how Google responds with results. Our MYSLP software is better at finding ubiquitous locations because they   first search an alternate database and correct googles geocoding if needed and then go to Google for geocoding . There is no way for us to do that on other peoples self managed sites.

    The WPSLP plugin does havea few add-ons that might help . Experience add-on where you can add the append or only with function, or use discrete search  https://docs.storelocatorplus.com/blog/store-locator-plus-discrete-searches/shortcode or use autocomplete or Premier subscription where you have some search enhancements like show address guess  or show Google guesses etc.

    I do not know if MYSLP would be a better option for you. But there isnt anything broken as far as how WPSLP is working

    in reply to: Automatic geolocation #58315
    Cici
    Keymaster

    Turn on Location sensor

    under General/user interface

    in reply to: Search using particular Zip Code returns 0 results #58314
    Cici
    Keymaster

    When I go to Commercial maps and only use the number  without additional info this is what Google Commercial Maps shows me :

    Maps can’t find 97140
    Make sure your search is spelled correctly. Try adding a city, state, or zip code.
    Should this place be on Google Maps?

    You can  try to force Google to return correct results and use the shortcode for  only with oegon on the page or use autocomplete , if you have the experience add-on, or use a discrete search method.   Premier subscribers also have additional query rules to assist your search process for the  site visitor, but I would try the experience addon first.  It is not the back end  or SLP that is the issue, it is Google front end,

    .https://docs.storelocatorplus.com/blog/slplus-shortcode-options/

    P.S.

    The developer of MYSLP is  working on a new way to search first in an alternate location geocode database before searching Google.  MYSLP  is already showing to be more accurate when returning search results.

     

     

    in reply to: Search result outside country #58313
    Cici
    Keymaster

    Please refer to the posting guidelines and provide plugin environment.

     

    There are  features  available with experience add-on you can add shortcodes or append Australia or discrete search or auto complete

     

     

    in reply to: Search by ZIP default to Kansas City #58311
    Cici
    Keymaster

    Please refer to the posting guidelines, you have not provided us with any detail to assist you.. i.e plugin environment, url. etc.

     

    https://wp.storelocatorplus.com/forums/topic/looking-for-technical-support-from-the-slp-team-in-the-forum/

    in reply to: No Search Results Appearing #58310
    Cici
    Keymaster

    The internet was squirrel-y yesterday .   My personal attempt to log into my Nest.com account failed.

    Adam, you have a fatal error on that site and you also may have  internal server issues preventing a search. Either way your errors without doing a search shows:

    https://www.googletagmanager.com/gtm.js?id=GTM-N9D59MX

    you can troubleshoot by using any browser developer tools, look under  Network while performing a   search and see what returns. I see this ” Request URL: https://www.kelato.com.au/wp-json/store-locator-plus/v2/geocode/cc2a9cffbf54a5cae55c01ecbe2280e5/2000

    Request Method: GET

    Status Code: 500 

    Remote Address: 101.0.113.246:443

    Referrer Policy: no-referrer-when-downgrade

     

    If you look at the status code, 500 is a server error, is your hosting company blocking> The HyperText Transfer Protocol (HTTP) 500 Internal Server Error server error response code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.

    This error response is a generic “catch-all” response. Sometimes, server administrators log error responses like the 500 status code with more details about the request to prevent the error from happening again in the future.

     

    Stephen, you have a totally different issue, your site is not secure and you are getting error messages” Failed to load resource: the server responded with a status of 404 (Not Found)”  You need to start a new post and be specific abpout your issues.

     

    in reply to: This page can't load Google Maps correctly #58308
    Cici
    Keymaster

    WordPress: Version 5.0.2
    Store Locator for WordPress 1.9.7
    Store Locator Plus® 5.0.1

    >?? How are you using two different locators?  They both would require a Google MAPS API and they would be in conflict with each other.’

     

    If you look at that site using any browser  “Inspect” tools you will see under console, errors in Bold red

    You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.

    You have included the Google Maps JavaScript API multiple times on this page. This may cause unexpected errors.

    yh @ js?v=3.exp&key&ver=1:121

    yh @ js?v=3.exp&key&ver=1:121

     

Viewing 25 posts - 726 through 750 (of 2,688 total)