- January 18, 2019 at 4:18 AM #58406
marketing28ParticipantJanuary 18, 2019 at 11:58 AM #58408
Unfortunately we cannot solve this issue in the WordPress SLP self managed do it yourself plugin since the site owners obtain the Maps Javascirot API key directly from Google who charges you.
Either way, as a customer of google API you have every right to complain or ask their support when an address lookup doesn’t work. Look up by city or name and also by zip code seems to still work fine,.January 19, 2019 at 1:40 PM #58422
Please provide your versions and plugin environment, there is an update to SLP that may help you but I cannot tell on your site because of the way you have it set up now
let us know
January 21, 2019 at 2:51 AM #58431
- This reply was modified 4 weeks ago by Cici.
Store locator plus 5.0.3
Only 1 address added at the moment: 4141 CAJanuary 21, 2019 at 3:47 PM #58442
Using the browser inspect tools, there is an error that is topping the load here.
See the Troubleshooting guide in documentation, Also try testing with a plain WordPress theme to see if there is an issue with your theme.January 21, 2019 at 3:54 PM #58443
P.S. Also set the domain name to the country.
note that only aids Google it does not restrict the search
If you have the Experience add-on you can also use the append shortcode which will add (in the background) the Country region (CR) so results and search will be for the country designated. Experience will also allow you to have a discrete search.February 8, 2019 at 5:48 AM #58653
Hi marketing28, I have the same issue – can you advise if/how you got this working again?
W.February 9, 2019 at 6:25 PM #58690
Version 5.0.4 beta pre release is being tested to fix the domain issue of always pointing to the US. We can send the beta pre release if you have a dev site or testing or staging site to try it on. Please write to us so we can send the Pre release to you.
Premier subscribers always have the beta versions available. We do not mind providing the pre releases but just want to make sure you know they arent fully tested and thus encourage people who have a staging site back up (JetPack provides the ability to have a staginmg site btw)
send email to Contact us and request SLP version 5.0.4. beta pre releaseFebruary 12, 2019 at 1:48 PM #58737
It looks like you have a subdirectory, I see this when it is trying to geocode.
So you have two issues, 1) Subdirectory , read Lances article about the REST API and the issue with having WP installed in subdirecrtory
2) The region is pointing to US…That bug is fixed in WPSLP version 5.0.4
* the news about the subdirectory issue , if you are tech savvy there is a “read more ” in the developers personal bio that provides instructions
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