Store Locator Plus for WordPress Forums Premier Support Woo Products SKU not keeping value

This topic contains 7 replies, has 2 voices, and was last updated by  Cici 6 months, 1 week ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #58361

    Jackie
    Participant

    Woo Products does not show up in my locations when I go to add or edit a location, but if I export the locations to a CSV it shows up in the file. I’m trying to add SKU’s to the woo_products column in a CSV, but when I upload the sheet then re-download it, the values are reset to 0. I have SLP, Experience, Power, and Premier, all updated to current versions (5.0.1).

    #58380

    Cici
    Keymaster

    Please provide plugin environment, i.e did you also update WP and Woo?

     

    #58388

    Jackie
    Participant

    Yes everything is currently up to date.

    Plugins:
    ManageWP – Worker
    Gravity Forms
    LayerSlider WP
    Buy Here For WooCommerce
    CallTrackingMetrics
    Google Tag Manager for WordPress
    Fusion Builder
    Fusion Core
    Gravity Forms Duplicate Prevention
    Gravity Forms GetResponse Add-On
    Heartbeat Control
    Max Mega Menu – Pro Addon
    Max Mega Menu
    Popup Maker – Exit Intent Popups
    Popup Maker
    Redirection
    Search Exclude
    Store Locator Plus® – Experience
    Store Locator Plus – Janitor
    Store Locator Plus® – Power
    Store Locator Plus® – Premier
    Store Locator Plus®
    WooCommerce Product Feed
    WooCommerce Authorize.Net AIM Gateway
    WooCommerce PayTrace Payment Gateway
    WooCommerce Google Merchant Center Feed
    WooCommerce Menu Cart
    WooCommerce Shipment Tracking
    WooCommerce Shortcodes
    WooCommerce
    WordPress Importer
    Yoast SEO
    wp_mail return-path
    WP-Optimize

    #58391

    Cici
    Keymaster

    Ok, Thats not what is meant by the Plugin environment, that view shows your plugins but not versions of SLP, addons, WP.

    the Plugin environment and info needed. 

     

    double check your csv file.  you mentioned you exported. When you export each location line now has sl_id. If you are not updating that precise exact id that was assigned then you would delete that column.

    The sl_id has to be exact and it can change. If you are adding new locations and you want to update you need to click on what to do with the csv file duplicate add, skip , etc. it is a setting under the Import function.

    Info on the headers for the woo-commerce fields and how to associate the sku here:

    https://docs.storelocatorplus.com/blog/associating-woocommerce-products-with-locations/

     

     

    #58459

    Jackie
    Participant

    Store Locator Plus®:5.0.3
    Experience:5.0.1
    Power:5.0.1
    Premier:5.0.3
    Buy Here for WooCommerce:4.4 Version 4.4.0 in production
    Janitor:4.9
    Site URL:https://groundsmart.staging.wpengine.com
    This Info Cached:1548264391
    Network Active:No
    WordPress Version:5.0.3
    PHP Version:7.2.13-1+ubuntu18.04.1+deb.sury.org+1
    MySQL Version:5.6.42
    PHP Limit:512M
    WordPress General Limit:40M
    WordPress Admin Limit:512M
    PHP Peak RAM:2 MB
    PHP Post Max Size:100M

    So like I mentioned, the Woo Products field doesn’t even show up in the GUI, it only shows up when I do a CSV export. Also when  I was testing I wiped the store database when I was re-importing a CSV file so there would be no conflicting issues with sl_id.

    • This reply was modified 7 months ago by  Jackie.
    #58463

    Cici
    Keymaster

    Buy Here for WooCommerce has not been updated or tested with current versions of WP or SLP. I will ask the developer if he has any ideas. I do not believe you need it but I will ask the developer.

    #58706

    Jackie
    Participant

    I was able to resolve the issue by going into Janitor and clicking delete on “woo_data_version”. It had an older version listed even though I had updated.

    #58728

    Cici
    Keymaster

    Thanks for letting us know.

     

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