[Cici]

Please update to 4.5.01  Our apologies, something slipped by us on 4.5, not sure if it was with WP 4.5.1 or SLP but the update seems to have helped fix others.

 

Please let us know after you update if it is fixed.

 

thanks

 

[Cici]

@

Elizabeth

Could you provide your plugin Environment when posting in the forums? (See Posting guidelines)It helps us assist you.

Make sure you have the current version of SLP.  The Javascript issues in reply to the above post  are on the front end , i.e what  visitors to your site search, it doesn’t effect the back end or UI where you add locations to my knowledge. Make sure you have number of locations per page display on UI set to a reasonable number that your server can handle.

[Cici]

Thank you all for your patience, Lance contacted as many people as possible about the fix. Update to 4.5.1  I had a family emergency and was not able to reply to all earlier.

We will post a blog about it if anyone missed the patch news.

[Cici]

Has this been answered for you? ProPAck will export most of the locations data into a csv file.

 

[Cici]

I Do Not know, you can use a developer tool and find it I am sure.

[Cici]

There are examples of styles here.

You might also want to look at the demo site or the customer screen shots to see the various styles that work best for responsive design.

[Cici]

I do not know how better to explain it to you, I think ti is quite clear..  You can research and write your own plugin add-on if you are savvy about jquery and coding.  As in any business we cant add every feature anyone could possibly want for free or this Plugin would no longer be active.   There are many abandoned plugins out there  because “free” doesn’t feed or provide for the support needed  to maintain  plugins. .   If you are a web designer, business owner, developer or coder I am sure you can appreciate this and I am sure you do not work for free.   I have no other information for you. You have the free version I assume.   It is what it is as it :shipped” no frills and does what it is supposed to do.

 

[Cici]

Yes, go into the results layout and delete the directions line (shortcode).

[Cici]

I see many locations on your site, all in France.  If some are not geocoding correctly it could be the address or Google map domain cannot find them.

Are you getting any error message that shows inactive geocode, or some other error messages?

Are you seeing all the locations under your location manager but they are just not appearing as markers?

Are your other plugins using the current jquery versions?  Without a screenshot I cannot tell what version of WP you are using, but they now require Themes and plugins to use 1.11 or higher, they are using jquery 1.12.

Articles about versions and WP 4.5

 

[Cici]

Hi Kristin

Which content are you trying to move?  Do you have ProPack? If you are trying to export all the locations you need ProPack to export.  If you could provide your plugin environment I would be able to assist you better and let you know what can be done.  Guide FAQ

Make sure you back up your current site if anything goes awry.

 

[Cici]

I believe I answered you…if you want to try the Enhanced Results Legacy add-on for $60 you can do that, just be aware that it will not be updated to any newer versions than what it already is at 4.3.02….To be fair, the developer needs to sell add-ons since this isn’t a hobby.  If you are adept at writing your own jquery code you can try to hack it but I cant attest to how the plugin will work afterwards.  It is  open source, no secrets, but  I am not a coder  so couldn’t advise you…you can search in the documentation and see what you can find.

It is available to you for free to research.

 

[Cici]

Sure Andrew,

The timing out issue could be your server capacity, especially if you are on a shared server.  Assume you have quite a few locations in the table if you are using Janitor.  Can you set yourAdmin UI under Locations Manage to display locations  lets say  a 100 at a ytime and then use the bulk actions to check off the 100 at a time and  delete permanently from the  Locations Manager Tab? The only thing  you should be aware, if your server cant handle it it might not load next time and you will need to make sure to re set the display filter back to a smaller number after you have done that or the whole Locations tab may not open next time and you will need to use Janitor to reset that under the options_nojs

Not sure when Lance will get a chance to look into this with his schedule.

CIci

[Cici]

Please refer to the Posting Guidelines and post your Plugin Environment, site and versions, etc

 

[Cici]

I will report it to Lance, to see if it is a bug in Janitor or if it is incompatible with PhP version you have.

[Cici]

Hi,

Are you using the Tab under Janitor called  Tools/Locations

Clear Locations?

Clearing ALL locations is a destructive process that cannot be undone. Make sure you have a full backup of your site before proceeding.

[Cici]

The default center map is the country domain if you do not add one specifically.  If you have ProPAck, which I see you do,  the  locations sensor under General/User Interface that you can check off.

 

Clicking on the greyed out question mark is the read me help:

 

This turns on the location sensor (GPS) to set the default search address. This can be slow to load and customers are prompted whether or not to allow location sensing.

[Cici]

Fantastic Kevin, Thanks for letting us know and we will close the post.

If you like Store Locator Plus please leave a ★★★★★ rating on WordPress.org. If you do not feel it warrants a  5 star (or a 4 star) , please contact us and  let us know how we can improve.   A huge thank you from Lance and his fellow code geeks!

[Cici]

Please read Lance’s  latest news about themes and what to check for to ensure they work with WP 4.5 and SLP…the latest uodate to WP 4.5 revealed a whole lot of lazy themese and plugins who arent following best practices or not using latest jquery

[Cici]

For a generic change you can go under Experience/Results/Labels  and change the word email, but if you actually want to show the email address, that is under Layout and requires  specific shortcodes.

But, sounds like you want to change  the display under the Results,

Those changes of Layouts are part of the Expereince ADD-ON

EMAIL FORMATS DOCUMENTATION

 

 

[Cici]

SHort answer:

The old versions you have of SLP and WP are no longer supported.   We do not maintain and cannot fix anything on those old versions . Only current versions are maintained.  We are now on  version 4.4.37 and about to release SLP 4.5 .    There were major security fixes over the years by WP. Running old versions like that are opening you up to Malware, hacks and all kinds of issues…your error message is not from WP    ..Sucuri is trying to tell you something.   

Who told you not to update?  If it was a theme author or someone else they must be using bad practices in WP and should really get updated.

I thought at first you meant not update to 4.5…but not update to even versions 4.4. of WP is dangerous and insecure.

Read these:

SUCURI found MALWARE in WP versions 2015

WP3Supercahce vulnerabilities 2013 article

WP 4.5 and why poor themes and bad jquery rules  are just plain BAD

 SLP author    also see in that article for  links to the WP support threads and other best practices

[Cici]

Tabitha…..according to the USPS the address you had is not correct zip code:

2200 ELM STREET 

YOUNGSTOWN OH 44505

Here’s the full address, using standard abbreviations and formatting.

The address you provided is not recognized by the US Postal Service as an address we serve. Mail sent to this address may be returned.

But if I enter this address I do get a response from the USPS .perhaps you need to double check some of these addresses to see if the zip is correct, perhaps your business address doesnt get Mail?

2201 ELM ST

YOUNGSTOWN OH 44505-2511

[Cici]

Oops, Maybe its my fault, I just added the location using Country Club lane, but I also added the city as Youngstown ohio…so maybe there isnt a country club lane in Youngstown Ohio so Google decided I meant country lane in Poland Ohio… I would think that the city /state/zip  would have preference over the street address.  I wonder if Lance can put in some tweaks to override the query to Google…to say look at the zip or state before the address…

Google has a grudge against certain areas apparently…my guess is that someone on their developers team has added some algorithms or whatever to try and guess based on different criteria than what it was before. That happens a lot.

So I now am following Gerry’s theory that we have bad addresses according to Google… next test looking at the GOOGLE COMMERCIAL , Public MAPS

There are many zio codes in the  common Youngstown area, which kind of blows my mind for a small city.

Apparently this address is 44505  but Google says it really isn’t Youngstown, Ohio

391 Whipple Ave

Campbell, OH 44405

 

[Cici]

Please provide your Plugin Environment. (see Posting Guidelines)

[Cici]

Are you getting a time out error or a Google error?    SLP does not have a maximum amount you can load. The big issues are caused by 1)  your host/  server limitations (if you are on a shared server)   2) Google Query limitations (and if you are on a shared server every query to the Google Maps API counts not just yours) and 3) Configutration

From first glance, your csv file looks ok. See Troubleshooting for common issues and look under the documentation on the page below for the section “Large List Imports:

Import suggestions

Could you provide your Plugin Environment and site url when you are posting  in the forums please.

 

[Cici]

@ Gerry

Interesting. There were also issues reported in the Developers Google API support threads that complained about a lot of areas in France not showing up at all.   So apparently Google does not make the connection of  a list of zips incorporated or updated.  As Tabitha reported, this was working correctly before (I believe) and recently started coming back with mismatch search results.

According to the USPS , zip code 44505 is indeed Youngstown, Ohio   you are correct the Google Map query is calling back based on a bunch of different criteria, lat/long, a number or a street in the address, what is searched most often etc.  I double checked , i.e. address Country Club Ave Youngstown Ohio, It Geocoded correctly in my SLP locations file (according to Google) : https://www.google.com/maps/place/41%C2%B002’60.0%22N+80%C2%B037’22.5%22W/@41.0499952,-80.6404369,14z/data=!4m2!3m1!1s0x0:0x0

But when I search by zip code, and also  forcing the US map domain  and also appending country with  US,  The google query for 44505 comes back with

Main St, Delta Junction, AK 99737, USA

Next, Using the  Premier add-on and checking the box called “Google Influenced Guesses”., and “defined boundaries” ”   when I then type in a zip code  search  44505, still  no results , but if I type in Youngstown, my location appears below the map in the results but  not with the zip code * I entered but a different one .

 

So luckily I have another  box in Premier  that I checked “Show Address Guess ” ( If checked, replace the address the user typed into the address box with what Google thought they meant.)

I then get a result of what Google thinks I meant:  Youngstown, OH 44514, USA

Note:  I do not have that address zip code in my Locations database, I entered 44505.   but at least now  it is coming back with a reasonable response.

So again,  more detail in search is needed, and if you really want to trick or see what Google is thinking, must have Premier installed..

@ Tabitha

See second screen shot, is this what you meant about Poland… There actually is a Poland Street or Road  in Youngstown Ohio, nearby I wonder if that along with an unrecognized (by Google) zip code  might make Google go to the Ukraine , ie. absent  all the tricks above ..?  We may never know

 

 

Attachments:

You must be logged in to view attached files.

[Author]

Posts