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Viewing 25 posts - 2,376 through 2,400 (of 2,679 total)
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  • in reply to: Input label text #41131
    Cici
    Keymaster

    Janitor is free yes…You have a back up of your site right?

    You can go to WP directory and load any version of SLP from there.    I am not sure if that will fix your particular issue.

    WP has issued some warnings of late about security.   All plugin and your theme authors should be fixing and updating to keep current with WP best practices, yes when they change things it causes a ripple effect, but it goes with the territory of developing plugins and themes. The author  always suggest people have back up of their WP sites for that reason there are some inexpensive  plans out there, but that is a different subject

    in reply to: Input label text #41130
    Cici
    Keymaster

    Janitor is free yes…You have a back up of your site right?

    You can go to WP directory and load any version of SLP from there.    I am not sure if that will fix your particular issue.

    WP has issued some warnings of late about security.   All plugin and your theme authors should be fixing and updating to keep current with WP best practices, yes when they change things it causes a ripple effect, but it goes with the territory of developing plugins and themes. The author  always suggest people have back up of their WP sites for that reason there are some inexpensive  plans out there, but that is a different subject

    in reply to: SLP View>Plugin Sytle Drop Down Menu Not working #41129
    Cici
    Keymaster

    Hi, I checked your site and I can see the Widgets, and the Map as hidden.

    Did you update your divi theme after you updated WP 4.5.? They were mentioned in WP master list as having some issuesAre your other plugins using updated jquery? See the authors  post about disappearing Map due to Javascript errors . He has a tutorial on that post as well.

    I don’t understand why your Experience panel/ View would be missing on the back end admin UI .  Do you have Network Active Multisites on by any chance?

    If none of the issues described above are apparent, can you roll back to an earlier version and see if it appears?

     

     

    in reply to: No locations found message #41121
    Cici
    Keymaster

    Thanks! I will close this post, if you have any issues with the updates please start a new thread.

    in reply to: Input label text #41120
    Cici
    Keymaster

    Hi Mark,

    I do not see the Experience add-on as part of your Plugin Suite, I see ProPack and Tagalong.  Did you mean under the Experience tab (I know it is confusing) .  Are you using WP 4.5.2? If you roll back to SLP 4.4.37 do your labels save?

    Note:  I do not know if this has anything to do with it, I hope not but when I did a quick inspection of your site, it did show some failures, you might want to debug , if you need tutorial on that, see Troubleshooting:  These are the errors I saw on your site when I used tools/console.  Has your theme been updated to use current Jquery versions?

    jquery.js:2 Uncaught TypeError: Cannot read property ‘replace’ of undefined

    https://fonts.googleapis.com/css?family=Open+Sans%3A300%2C300italic%2Cregul…0%2C700italic%2C800%2C800italic%7CLato%3Aregular&subset=OpenSans&ver=4.4.2 Failed to load resource: the server responded with a status of 400 ()

    in reply to: Filtering and searching #41105
    Cici
    Keymaster

    1) The Map : Available in Experience Add-on  worldwide or current.  Worldwide is the default search, letting Google make the best guess which address the user wants. Current Map will find the best matching address nearest the current area shown on the map.

    2) In order to search in all the different ways you mention , you need the Experience Add-on  . You can establish  Discrete search functions under the selector , and /or have the Widgets for search by city/state/country.   See the product description in   Experience add-on.   You will also be able to easily change the appearance of the layout, such as Order results by Name or closest farthest, or ranked or featured etc.

    3) When you say he wants the ability to sort Online…are you associating that with a Product and/or are assigning to specific stores, such as “these products (categories) are only available on-line?  online only would be a tag assigned by you using ProPackin that case

    4) Import/export is done via ProPack.

    You need to follow the guidelines for Import.i.e. csv file format and proper data fields.  Here is documentation on that.

    5) Auto detect:  Location sensor  comes with ProPack.

    If you are going to purchase Experience and have already purchased Tagalong and  ProPack, you might be interested in the Premier subscription which includes everything as well as features not available in any of the other Add-ons, it might be useful if the client is going to request or add features as you go along, or if you plan on running Network Active Multisites in the future. It also includes Google address guesses, Location boundaries, additional layouts, cluster map markers, to name a few.

    Your recent purchases would qualify you for a discount with a coupon towards the Premier set up fee.

    Here are some additional documentation links and also tutorials on our SLP YouTube channel that might be a good start and give you some visual aids on how to do some of the items you mentioned.

    You can also check out our  demo site to see the features with Experience and the other add-ons installed.

    Let me know if I have answered all your questions or if you need additional information.

     

     

     

    in reply to: Input label text #41100
    Cici
    Keymaster

    Hi Mark,

    Could you provide me with your Plugin Environment, versions add-ons etc? A screenshot is best, as well as your site url that has the locator page.

    (see Posting Guidelines for info we require to better assist you)

    Thanks

    in reply to: Locations & Map are Missing #41096
    Cici
    Keymaster

    Thanks for letting us know, I was going to suggest that, there were a lot of issues that caught people unaware so lance wrote a post about it when I found the info in the WP Master list. Post Where is my Map

    Hope the info and the read provides you some useful info.

    If you like Store Locator Plus please leave a ★★★★★ rating onWordPress.org. A huge thank you from Lance and his fellow code geeks!

    in reply to: No locations found message #41087
    Cici
    Keymaster

    Thank you for your patience while I look into this further:

    I am looking at your site again. There is still something using the old jquery 1.11. 3 but that is not the reason for the Enh. Results label  issue as far as I can see.   Just a heads up that your plugin or theme or because of the version of WP if you have not updated to 4.5  it may cause issues further down the line. i.e. Warning https://chameleonglass.com/wp-includes/js/jquery/jquery.js?ver=1.11.3

    To further delve into your issue:

    I   turned off my Experience Add-on and reverted back to and downloaded the older  Enhanced Results legacy add-on v 4.3.02 and it is not saving the label change as you have indicated , so it is a bug.  I will report it to the developer.

    Please note : With the   Experience Add-on that label does work, that is why I couldn’t see it on my site.  (see attached screenshot of how it appears with Experience add-on)  All the Enhanced Legacy add-ons are worked on as time is allowed and only to fix bugs.    All  coding  efforts are concentrating on the newer add-ons  Experience(includes what was formerly Enhanced Search,Map,Results and Widgets) and Power and Premier, all have updated and  newer features. This reduces the plugin  maintenance challenges and interchangeability with the other add-ons. as well as  support and developer overhead.

    The authors post about this process “Future Direction of SLP”

    I apologize for not catching this sooner, unfortunately  I no longer test new versions of SLP or WP 4.5. with older legacy add-ons so we have to rely on customers such as yourself to report.

    The developer is out of town at the moment and upon his return ahas a couple of paid custom projects to finish up, so I am not sure when he will get to this fix.

    If you choose to update to the newer versions 4.5  that is included  with a purchase of the Experience Add-on I will provide you with  a coupon value of the ER purchase to offset the cost.

    If you wish to go that route, please send your request with contact info to our Support.

     

     

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    in reply to: Location Sensor Not Asking to Use Location #41084
    Cici
    Keymaster

    Glad we could be of assistance. Although  I am not promoting the  SSL process, I know it is not an easy switch after seeing what Lance had to go through to change the SLP  site to https.  But it is something to keep in mind going forward.

     

    Here is an article Lance wrote on the subject.

    If the community as a whole convinces all thenbrowsers to go this route , it will be a big deal, ( sort of like how the government made TV   cable companies to go digital  For other reasons, such as bandwidth not internet security.

    in reply to: Search function on mobile device working on wifi only. #41070
    Cici
    Keymaster

    Please refer to Before Posting Guidelines  for the information required to better assist you.

    in reply to: Search URL containing query parameter #41069
    Cici
    Keymaster

    Hi Dave,

    I am not techie savvy but I do remember this question last fall and researching it with one of the forum posters. He was using it with the Pages add-on and some HTML coding. The WP codex changed last summer so customers had to change their page templates. I do not know exactly how you envision using the plugin.

    The base Plugin does not allow modification of the queries, unless you hack the javascript (mot advisable)  the add-on packs would. I am sorry I cannot answer your question. Perhaps someone in the forum community can help. I can pose the question to the developer when he returns, he is currently on vacation.

     

     

    in reply to: Location Sensor Not Asking to Use Location #41068
    Cici
    Keymaster

    No that isn’t what it is saying,  Not what I intended to pass along,

    The plugin and add-ons  will still work fine, I am wondering if it  might be an explanation as to why certain versions of Chrome might not ask you for your location even if you have  the location sensor enabled.  In the ProPAck  documentation that the developer wrote years ago, when Location sensor was first introduced, it was explained that some Browsers configuration might not allow location sensor or might not be accurate.

    It is just my theory that Chromes latest update has added the twist.  Location sensor works even using Chrome  on some customer sites and yet not others.  My theory is that those sites with https: cert . Again, as Piani mentioned it works using all the other browsers.

    I wont know if my theory is correct until I can discuss with the  developer, Lance .     It is ONLY Chrome version 50 that introduced the secure vs unsecure site and location sensor quandry.

    The argument towards having every site go to https  because of security threats has been discussed  in the worldwide programmer, developer, IT community for a while now. It isn’t just this particular subject.

     

    in reply to: Location Sensor Not Asking to Use Location #41053
    Cici
    Keymaster

    Hi Guys,

    I am not sure if the info I am sharing below  bears any weight as far as the location sensor and Chrome issue.  I am going to discuss more with Lance when he gets back. I have been watching this development out of curiosity (I am not a programmer)

    i.e. Google , Chrome browser, has been sending warnings out for months and months about “Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.”

    I have read in the Developers support forums and apparently they are getting serious and it was reported as a bug back in Nov 2015 in the Chrome project.   I came across this issue  report      about geolocation and not sending if not secure origin. (http as opposed to https)    I see that the tacos website is http,,, @  Piani.    (I do not recall your client site , is it https or http?)

    Most recently (apparently Feb when they went to chrome 50) they changed the geolocation if queried over an “insecure” site instead of position unavailable if over http , they changed it to be consistent to be “permission denied”.  Since this effecting some customers and not others, I think that it may be the case .

    Update geolocation over HTTP error to use PERMISSION_DENIED
    
    When geolocation is used over HTTP, we had been using
    POSITION_UNAVAILABLE, but it was pointed out that using geolocation over
    a file:// URL uses PERMISSION_DENIED instead. To be consistent, this
    updates the HTTP failure to use PERMISSION_DENIED.
    
    BUG=561641
    
    Review URL: https://codereview.chromium.org/1642903005

     

    Cici
    Keymaster

    Hi Meg,

    Is your theme responsive ?  Or do you mean  that it wont appear when using a specific browser or operating system … like iOS. Some poep,e have been reporting issues with Chrome. I have seen a lot of info under the Google Developers forum about the new Chrome upgrade 50 which is going to block or render some sites to not work properly depending on whether it is http or https. Google has been issuing these warnings for quite a while now, that “your not using https: and site deprecated” warning.  I am not sure if that is effecting your site, just of note for some people.  I am going to discuss further with the develoepr when he returns from vacation.

    in reply to: Search URL containing query parameter #41032
    Cici
    Keymaster

    Other sites use Google Analytics with Store Locator Plus,

    in reply to: Location Sensor Not Asking to Use Location #41031
    Cici
    Keymaster

    I hope this sheds some light on how Location sensor works. It depends on browsers, how people have their settings etc.

    PROPACK Location Sensor DOCS

    Just a heads up:  . Your theme appears to be using jquery 1.11.  WP 4.5 requires at least  1.12.  See the WP info blog and the SLP Info Blog about the issues that can occur, especially when using SLP or Google Maps API.

    jquery.js?ver=1.11.3:5 XMLHttpRequest cannot load http://new.tacosandtequilatnt.com/wp-content/plugins/store-locator-le/images/icons/bulb_red.png. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://tacosandtequilatnt.com’ is therefore not allowed access.send @ jquery.js?ver=1.11.3:5

    scripts.js?ver=5.0.7:111 element query css parsed

     

     

     

    Cici
    Keymaster

    Hi,

    Sorry to hear you are having trouble.  As far as your theme and breaking SLP, if you want to use that theme, contact the them author and ask them if they are using Jquery 1.12 as dictated by WP 4.5. There are a lot of plugins and themes that were written poorly and forcing a version of jquery or not using the WP best practices.  See the BLOG bout this and also the WP master list that sites these issues.

    As far as hiding the map. SLP  has  a hide the map function built into the Experience Add-on . It was part of Enhanced Map (legacy) as well.

    in reply to: No locations found message #41028
    Cici
    Keymaster

    You should be using an updated version of SLP . Are you not updating SLP and WP for a reason?

    Store Locator Plus is on version 4.5.03, you should be using at least 4.4.37.  There could have been a bug fix since you last updated, where the labels weren’t saving.  refer to the SLP  Change Log for further info.

    When you changed the message did you add html in its place via  css? , it appears you added an html url link in that box.   No results found, is a label. TAKE OUT THE HREF and the backslash from the text in that box and see if that fixes it , this is how it is coming back when I checked yourstore locator (you can see that you are redirecting to another website.

     

    // no_results_found is being populated by store locator plugin in slp.js

    jQuery( document ).ready(function($) {

    $(“#map_sidebar”).find(“.no_results_found”).replaceWith(‘<div class=”no_results_found”><p>Sorry, it looks like there aren\’t any resellers close to you, but you can find a complete range of Chameleon Glass at <a href=”http://www.brotherswithglass.com&#8221; target=”_blank”>brotherswithglass.com</a>.</p></div>’);

     

    Inspect your site using any browser developer tools (we have a tutorial video on that under Troubleshooting  if you need more info) , you may want to use Firebug to debug (see your console)

    I did a quick inspect using Chrome developer tools and you have 7 error messages that you need to fix. .  Check your directory path for your icons

    jquery.js?ver=1.11.3:5 Mixed Content: The page at ‘https://chameleonglass.com/find-store/?addressInput=&#8217; was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘http://chameleonglass.com/wp-content/uploads/saved-icons/blue_flame_50.png&#8217;. This request has been blocked; the content must be served over HTTPS.send @ jquery.js?ver=1.11.3:5

    ?addressInput=:1 Mixed Content: The page at ‘https://chameleonglass.com/find-store/?addressInput=&#8217; was loaded over HTTPS, but requested an insecure image ‘http://chameleonglass.com/new/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png&#8217;. This content should also be served over HTTPS.

    http://chameleonglass.com/new/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png Failed to load resource: the server responded with a status of 404 (Not Found)

     

     

    in reply to: Warning: Missing argument 4 for SLPlus #41019
    Cici
    Keymaster

    Troubleshooting

    Debug your plugin.

    The first error may be because that Plugin or theme is not using Current WP compatibility  jquery and that will create MAP ISSUES. We posted a blog about that here and here is additional  info  on WP about 4.5  issues,  Check  PhP versions, they should be updated per WP best practices   see  info on what you can do to request that from your host.

    You have FAILURES,, using any Inspect tools from your browsers (See the Debug video or Docs in Troubleshooting)
    the first one noted here  is a result of incorrect html reference with lightbox . Is this part of your theme? Is it using an outdated jquery version  that  may not have shown errors before , but  now will  with latest WP 4.5 updates .  See that WP link above for more info .

    jquery.colorbox.js:13 Uncaught ReferenceError: lightbox_html is not defined

     

    **This next error mentions multiple Google MAP APIS, you have more than one plugin loading and trying to connect to Google Maps and this is a conflict with SLP.

     

    js?language=pl&ver=4.5.03:92 You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

    in reply to: Directory shortcode not working? #41005
    Cici
    Keymaster

    Hi James,

    It is not a bug.

    Happened to come up in today’s meeting with Lance:

    Actually Lance  coded the base plugin  so the basic  slplus  shortcode , if someone puts in  ALL caps  redirects  (renders behind the scenes as lower case)_ so that works with either  capital letters or lower case letters, but shortcodes with attributes need to be in lower case.

    Once upon a time ,  people who are not familiar with  the WP shortcodes codex and rules were writing in  to say  SLPLUS is  broken because they used all caps .  All  shortcodes in WP are lower case.

     

    in reply to: Stop SLP from searching abroad #41003
    Cici
    Keymaster

    Hi Dave,

    That can work too if you have someone who can work with javascript that is very useful.

     

    I will close the post now.  If you have a chance to provide a super rating I would really appreciate it.  Good luck!

    in reply to: Split: Discrete search and results #41002
    Cici
    Keymaster

    Steve,

    My Pleasure.

    CiCi

    in reply to: Locations not importing #41001
    Cici
    Keymaster

    Donald,

    Happy to hear that.

    If you like Store Locator Plus please leave a ★★★★★ rating onWordPress.org. A huge thank you from Lance and his fellow code geeks!

    🙂

     

    in reply to: Split: Discrete search and results #40982
    Cici
    Keymaster

    if you want to restrict to city country, there is a new Widgets option to do that contained in the Experience Add-ON . It is not going to limit to one country unless you add shortcodes , or bind the search results , as in  use one of the Widgets with a dropdown menu, (such as country, or city) and/or have the selector in discrete search mode and not to use the radius…you need to bind it somehow because the  theory is you want a radius (just like Google location sensor works)

     

    Check out the devleopers YouTube video, it might show you better how to use these settings.

Viewing 25 posts - 2,376 through 2,400 (of 2,679 total)