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Pardon . correction to the above statement
I do not see the Experience add-on in your Plug-in Environment , I believe you have a Premier account and Experience is included so either download it again or activate it.
I do not see the Experience add-on or the Power add-on installed on your siteYou need to have the Experience add-on activated for your site and featured to work
I believe you are looking for the “Featured results and ranking order”
Look under the Settings/Results tab.
Scroll to bottom of those settings under the functionality area.
See Order by settings. Select “Featured….”
And the last Featured setting choice is always show or show only if in radius
Jesse
I have tested on my site. I am using Version 5.6 of SLP and WP
I am using latest versions of Power and experience
I changed the Tags Label to Name.
I changed the tags search to “text type”
I have locations with tags.
I typed in one of the tags in my case I had a tag associated with a location as “hotel”
I had radius of 25 miles. I typed in hotel and the one location with that tag within that radius popped up no problem.
But my element for that search box field is #tag_to_search
id=”search_by_tag”id= “tag_to_search_for”
whereas yours is #div_nameSearch
id=”div_nameSearch”
Therefore you are not using the correct data field to search by since your “Name” is actually a TAG.
there actually is a “search by Name” feature but as you have been told in previous forum answers that is the Name of the location i.e store or location name.
it would appear that your revised modified search layout is not correct. Not sure which plug-in style you are using but I do not see name search as one
https://docs.storelocatorplus.com/layout-shortcode-cheat-sheet/
I believe that is the issue you have is because you have added something other then the correct data field for tags in your search layout
So I had to search and inspect your site using common browser developer tools to come up with why yours was not working the correct way and mine was.
Please note We do not work 24/7 on forum questions but do check our Premier forums first and foremost. If you feel. the need to move on to a solution that is more intuitive and whereas we can readily see the back end we suggest using the SLP SaaS software with a monthly subscription instead of the do it yourself self managed premier subscription
The image in first post that you provided does not provide info. (I.E what is missing? )
We have no way of knowing what locations you have added using the WPSLP plug-in. (If you were a MySLP SaaS customer we could see the back end and provide more detailed assistance)
Suggestions
Do you have a staging or dev site? Try this Since you have the Power add-on
Export the locations to a csv file and convert them to a google or excel sheet. Check to see if all the locations are there. If not you could
1) Delete the old locations and re-import as a properly formatted CSV file. If you do delete all locations and re-import you will need to delete the sl_id column from your sheet and thenconvert to csv file.
2) Second suggestion. Export fix or add what you need , check that the sl_id is accurate and matches and use the duplicate update option under import.
More detailed instruction are in documentation
Again I would only delete on a staging site first. Always make sure you have a full back-up before performing any operations.
Also we are on version 5.6 of SLP base plug-in.
Troubleshooting Exports/Imports
I personally have never used Pantheon.
Have you tried contacting their support people?
The info bubbles are not order by…is that what you are asking? I am confused. You do not want results but you want the map points and you want them alphabetical. So basically you want a map of the world with markers where people can just hover over them without ever having done a search? I am not sure how that would be done.
“All listings to display automatically.”
Listings are results displayed. Not just points on a map.
I am not sure how to do this can you clarify a scenario of how you envision this to work using a locator
I see you bought premier last year. if you downloaded and activated the experience add-on available to you.
There is a checkbox under Settings / Search to “hide search form”
Results layout under settings there is an order by A to Z
Under Settings results, check off show all locations, make sure the radius is large enough for initial search
I cannot access your site. we do not manage or log into individual sites that are under the WPSLP do it yourself plugin. If you were using our MYSLP monthly subscription plans we would have immediate access and part of our service is to assist admin.
There are paid support options if you need the developer to log into your site and identify your issues.
You are using tags as Names in an unconventional manner so I am not sure what else I can tell you at this point. The Power add-on allows for Contacts to be added.
Extended data Manager is a third party add-on that is managed by DeBaat.
The older version of Extended Data (4.xx) are unsupported.
There are two fields for contact if you scroll down under the individual locations /edit keep scrolling down to see all the the Power fields if you have enable contact
Jesse,
I need to see your Plug-in environment, versions etc, please follow the Forum posting guidelines.
That site is showing errors and page not found ‘https://ameriflex.com/wp-content/plugins/slp-power-OLD/css/userinterface.css?ver=5.6
I also see you have a folder name for the sources when I inspect that site EXP and Power listed as OLD….if you have updated SLP but are using outdated Add-ons and there is a conflict, the add-ons will be automatically deactivated
Is there a reason you are not updating the add-ons?
P.S. I did not see any issues under theWP/topics or in the forum moderation. Since WP updated (again) a lot of changes were made to styling. I do not doubt BB press changed too. I will check to make sure that BB press has been updated to work with WP.
There is an update for SLP to 5.6 but it will not correct your issue i.e description field. I checked various plug-in styles and do not see the description field as automatically filling in. You would need to add the Experience add-on to change and add that line to the results wrapper as it currently stands. I am not sure when or if that changed with the gallery styles. There have been so many updates to WP and SLP over the years.
I did not see anything in the results wrapper for a description field. If this is your site url https://rainbowatticstair.com/where-buy/?state=AL
See Docs Appearance and Layouts
And how to customize your style
You may need to alter the results layout and add the description field
(altering the layout requires the Experience add-on)
Make sure you are not attaching a large file .
obviously you are able to post if you posted this “not able to post above” . I cannot help you without yur plugin information
Since we have not received the info needed to assist you we assume you have resolved.
In order to assist you I need information about your SLP Plug-in environment found under the Info tab and the url that is causing issues. Please refer to the Forum Posting guidelines
If you recently updated WordPress to version 5.6, note the update was a major release and broke son Themes and other plug-ins. I have tested my site and the following works;
If you have the experience add-on under Settings/Results you can add or modify the layouts for results, search or map add this
<span class=”slp_result_description”> [slp_location description raw]</span>[html br ifset description]</span>
P.S. See if it is hard coded in the index or a table somehow. Not sure how that would work specifically.
Also I noticed that no locations on the west coast show up in the initial map displays. That usually indicates you do not have a large initial results setting at a high enough number . If your “enter at map” is not set to something else, it will default to center of US considered to be in OK. Assume Everett,WA is further than the initial display setting in miles. If you want to show there are locations everywhere on the West coast you might want to set that Results setting at 1500 miles.
Have you refreshed or cleared your cache to see if that clears out the deleted location?
Did you refresh your browser afterwards? Double check to make sure it is really deleted in the back end after refreshing
How did you delete, did you do it manually or did you use the bulk action tool?
I cannot reproduce this on my test site, I deleted two of my locations manually and they are not appearing on my front end.
Inspecting your site, your where to buy Index has this error : GET http://cloud.typography.com/6104232/761586/css/fonts.css net::ERR_ABORTED 404 (Not Found)
P.S you are not using the latest version of Power. Try updating, This shouldn’t effect your issue but if you were using bulk actions perhaps it will
I see that your account has been updated. To see the Beta Pre release versions for manual download on a test site, log into your WPSLP account and scroll to bottom of your account page to the word downloads in the footer. All available files should be present.
P.S. I have added some locations mimicking what you have in Austria. If you add under Search Labels some definitive instructions it should help. I noticed Austria has unique postal codes. If you were to add in the label placeholder in search, add postal code and /or state. Or city state it may help.
I searched by the state Lower Austria for example.
You can also experiment with the radius behavior to under Search since you have the EXP add-on .
The zoom level as well will determine what is shown Zoom level: initial zoom level of the map if “immediately show locations” is NOT selected or if only a single location is found. For example 0 = world view, 19 = house view.
Zoom adjustment: Changes how tight auto-zoom bounds the locations shown. Lower numbers are closer to the locations
Hello,
An answer was sent via email in support. Since there is nothing propietary in the response I would like to add the reply from the developer so anyone else reading this topic will see the answer.
1) WordPress debug log files (debug.log) and the WP_DEBUG/WP_DEBUG_LOG settings only capture PHP errors.
2) JavaScript errors are coming from code running in a user’s browser. These are not captured in WordPress debug logs.
3) The JavaScript errors are not coming from SLP provided files. It can be from other plugins with broken JavaScript code or from a JavaScript combiner/reducer plugin that tries to optimize the JavaScript files. Many of these plugins do a poor job and break a lot of things along the way (SquishIt, Compressor, etc. are examples we’ve come across in the past).
4) We can login and look with paid support, if it turns out to be a SLP caused problem we will refund the support fee and provide a patch. If it is traced to a non-SLP program we will only provide info on what we found. To do this a staging server is required, we will not work on a live site.
Do you have Premier? Show address guess is available through the Premier subscription.
I thought you had premier. It looks like the annual fee may not have been paid in JULY 2020. if so then the Premier features will be turned off once you updated.
As far as approaching Google.
There is Google Maps help /support and it can be difficult to get the right answer.
https://developers.google.com/maps/documentation/javascript/support
here is an example of one submitted to support. https://support.google.com/maps/thread/31982286?hl=en, whereas ” This is for a specific website (Hcareers) where they are stating that our address shows incorrectly on their site because it’s not in the Google API maps database but is showing in Google maps. They referred me to this thread: https://support.google.com/maps/thread/7743642?hl=en
As far as the plan for MYSLP. That would depend on the options you need, number of locations, number of map views, etc etc.
Hi Lisa,
Did you resolve this? The file that was attached was referencing the theme file CSS. Not any of the standard SLP plug-ins. If they were using an old legacy SLP plug-in style you can review them in the docs and compare them .
You can now change a lot of the CSS with WP . You should experiment on a cloned staging site .
To find out where or what plugin or if it is your theme, you would need to look into each one to see if they are also using a Google API. Do you have a clone of that site that you can test on? I wouldn’t test on the production site.
If you have deactivated all , suggest clearing the cache in WP .
And second my guess would be it is the theme.
There is no where for you to enter multiple Google APIS with our plug-in.
If you clone or use a staging site you could try a fresh install to see if it is resolved.