[Cici]

UPDATE,

The first suggestion in Troubleshooting is to check your versions (or suggest to your client to do the same)

I do not know what your client is using for add-ons etc   but there was a bug in Power add-on with duplicate  handling: Update setting  and it has been fixed . You have not provided enough information, such as versions, add-ons, site url, plugin environment.’

Please Read the Posting guidelines so that we can assist you in the future

[Cici]

 

I do not know about having the front end user determining the cluster but it might be something useful to have in the back end so that you determine what “close proximity” is for you. I will mention it to Lance to see if it is a doable enhancement. Thanks for the ideas.

 

[Cici]

Well funny you should ask, but that is something you would be able to do with the new MYSLP offering

MYSLP is close to being in full beta test mode and they are looking for people to try it out for free. If you are interested in trying it out please send an email to support@storelocatorplus.com

I am not sure about REST API, Lance has a video about Rest API  in our SLP youtube channel that might point you in the right direction.

If you are entering into a partnership and need assistance pointing you in the right direction you can contact cybersprocket labs, our WP development sister company

[Cici]

It should trigger a new search when he selects a different category and hits find locations or whichever label you have for that.
yes.
like you, I have to refresh my memory on the subject, I only wish I could say it was because I was on holiday…lucky duck
🙂

.
First, Since its been over a month there have been a few (a lot) of updates and we are now on Version 4.6.

Could you update to 4.6., or if by the time you read this, 4.6.1 is about to be published, for SLP, Power, and Experience.
I know there was a bug fix in both EXP and Power. EXP bug fix involved featured locations and radius and Power was importing and updating categories.

I do not recall how your site was set up so you will have to refresh my memory after you update.

[Cici]

Hi, Saw the info in Help Scout and Lance fixed and replies with the new beta version of 4.6.1 of EXP. So I am going to close this post and if you have an issue after the Beta is product start a new post. Thanks again!

[Cici]

One more screenshot, So I APPENDED my search with Norway (with Experience, Premier includes all the add-ons)  and I used the Country Influenced Guesses. Note I have no locations in 1359 , I also selected ignore radius.

This is the screenshot and the message since I have no locations in this zip.

I also tried it with JUST the Append check box using the Experience Add-on and it still showed me only places in Norway , I  tried the zip 3660, and it showed me Rjukan, etc

(Sorry about the reindeer)  :-{

 

[Cici]

Here is some more info  describing how the above works with Premier additional features.

[Cici]

You can Append the search with the country name so it will always search Norway,

that is part of the Discrete search (see newer documentation ) and Experience Add-on.

or you can try to  set the Google Map domain to Norway (no guarantees they will actually use that domain to restrict queries but you might have a better chance )

There is also a cool feature as part of Premier that shows the google guesses as to what you mean if you type in 1359 and it will come back with options. Or you can turn on Boundary Influenced Guesses, I have premier and this is what came back for me with those checked off and I had added a location in Oslo with 0791 zip

(For a limited time, you can  request a coupon for one of these add-ons  by taking the hosting survey)

 

[Cici]

Yes, and it takes a while to cache them, if you then go to the Locations panel and then go back to the import panel you should see a log import messages if you have that checked off to log the import messages, otherwise with a bazillion locations it wold take forever to come back with all that data in the log import message.  We are still having some issue with the duplicate update handling for the categories but everything else seems to be working now. Power 4.6.01 is in beta testing now.

If you have a dev or staging site (not live) and want to test 4.6.01 or whichever pre release is out you can do that as well and report back to us if you see any bugs or error messages…, just make sure to always back up your site and data first.

There is some tools and tips on importing large locations as well in Docs

Let us know if all is well now. Thanks!

 

[Cici]

Hi Shad, Thanks for answering , that  is how I recall Lances tutorial on how to do that as well.

Trenton,

you should consider upgrading to the  Power add-on which replaces Contact Extender, Pages, ProPack and Tagalong.  You can  request a coupon(s) for discount by taking a hosting survey.

The versions you have now will not be updated ,in the future.  The SLP , Power, Experience and Premiere  will continue to be updated and are now version 4.6 . They  continue to be improved for faster processing , while using less overhead to maintain and support . There will be no further updates to any  Legacy Addons. (See FAQ in the docs on what replaces what )  There is a link to the SLP Youtube channel on the DOCS site as well…are a few tutorials on the updates to Pages

 

[Cici]

Your error is in your child theme or the file path to something (perhaps your markers or icons?? I do not know what Waypoint is) from what I can tell.

See Troubleshooting on how to debug. There is also a tutorial video link there on how to use firefox tools  to find the errors and debug

I looked at your site using Chrome INSPECT element /console and see the  failure that points to your Ostaka Waypoint:

Here is a screenshot of the error

[Cici]

I do not know how you got it to be all purple to begin with. , The SLP core base plugin does not have any plugin styles that would obscure the  text with the same  color as our submit locations button or search button. . Your custom theme on your site  is overwriting the color scheme of the SLP plugin you selected, try other SLP plugin styles.  Or if you have a WordPress theme change the menu and fonts and colors in your theme menu bar.   I do not know your theme and therefore cannot advise you where to change it. Pick a SLP plugin  style , there are over 20 to choose from.

Go to  Experience/View tab , you can see the documentation from there “. Learn more about changing the Store Locator Plus UI with plugin styles”

If you need help designing your WordPress site,  I suggest contacting Cybersprocket.com  You do  not need to be a coder to use the SLP plugins or add-ons product. But if you are trying to change a lot of elements and designs and themes andare unsure how, they can help you. I am not a developer or coder and I am able to change text colors, and do simple CSS, but I am also using just a standard free WP theme and the built in Twenty sixteen plugin style from SLP>

[Cici]

I see the documentation page  you are showing and ,  The title of the page is “Location Imports with power Add-on”. What you asked was how can I make it show up  under the map in  the Results.   Where does the documentation page you referenced say this extended contact field  info will show up in results? I want to make sure the documentation page is correct and I do not see anything on the page other than those are the field name headers .

Those are the column header fields  for importing….when you create a file for import they need to have column headers  so the column header for first_name, and  the column header for last_name would be uploaded in your location with the other fields.

Are you building a directory (list) or a store location map  and you just want some additional info to appear?  What you are trying to accomplish?.  If You want the Doctors names to show up in the map bubble, or somewhere under the results under the  name of the the location?  If so that is accomplished with the Experience add-on. The Power add-on does not say anywhere that I know of that it changes the appearance or what is included in the results layout.

For instance , If you wanted  cluster map markers that is part of Premier,

if you want results to order by A to Z instead of nearest , that is a setting in the experience Add-on. If you want a discrete search, ditto Experience. Ifthat will appear when you have Experience add-onm you want to change the way the base storelocator plus Results are displayed and you do not see the plugin style showing it that way, you change the layout

 

Anything extra, as in not in the built in free base Store Locator Plus plugin , but involves Appearance or layout, i.e the  Front end that a site visitor sees, that is part of Experience Add-on. You can change what is shown in results under the results layout and by moving lines of shortcodes around under Results ,layout,

if you want to change how the search form appears, as in you want it to be search by location and then by zip, that is part of Experience Search Layout.  If you want to change what appears in the map bubble, that is part of Experience Add-on..

If it involves  data fields, loading data, importing data, taxonomy of data, SEO pages,  i.e. the “back end”   then its in  Power.  Contact Extender used to be sold separately and was a means to add a “special identifier” so  an administrator could add internal  ids and additional information  with a specific id t for updates .  i.e. A large company has internal contacts and assignments for warehouses or parts…they wanted to be able to update a  thousand locations with new contacts assigned to that particular store or warehouse for their internal customers.

You can extrapolate that data field now with a shortcode and  add it in the Results layout or Bubble layout or search layout to be seen  on the front end with Experience. See the Experience Documentation

If you want a page with a directory, you can do that as well with a short codes.

Example I just added:
<h4>Anderson Medical Building……etc for a location.</h4>
I added Last Name Anderson, and title DR.

I have Experience Add-on. I went into the Results Layout and added this shortcode (html element)

<span class=”location_name”>[slp_location name] [slp_location uml_buttons] [slp_location gfi_buttons]<br>[slp_location title][slp_location last_name]

Now my results for that location is as shown
<h4></h4>
 

[Cici]

I erred with my previous statement about being able to do that with the Power Add-on. , You are correct:

 

The reason I said Power is because Power replaced ProPack for all intents and purposes , with that exception. You used to be able to add and edit CSS with ProPack…If you had ProPack previously and had  CSS rules, those will still be applied.   But if you did not previously have ProPack and want to add or edit  CSS that is  a function of  the Experience Add-On (or if you are adept at CSS rules use any editor)

If you have BOTH  the Power and Experience add-on there are more features and styles that will work best and you might find  a style \ exactly as you would like it without doing ANY CSS. You see a view of the style in an inset if you have Premier.

In my opinion, if  you are going to purchase both add-ons, your best value is the Premier Add-on with Subscription. You will get additional exclusive features not available with  any of the stand alone add-ons,as well as the third party add-ons that you can opt to use or not,  (such as Social Media Extender, Extended Data Manager, Gravity Forms integration, User Managed Locations) but that you may find useful, eliminating the need to have a lot of  other WordPress add-ons. Less outside add-ons =less conflict potential, , less maintenance , and less juggling for support on your end, since you will also have   access to the premier forum (the questions in premier get answered first).   Any recent purchases (like your Power Add-on) will qualify you for a discount off the Premier  set-up fee.

Info on the CSS and plugin styles

advanced plugin styles and CSS

 

[Cici]

Flavio,

I am sorry, I understand this is frustrating…And we will get to the bottom of this

One more question:

Using the Experience add-on What is your setting under Search/Experience/ Radius behavior?

From the drop down next to the Radius Behavior, Is it “always use, do not use, or use after search”?  It appears there is a combination in your settings that is the issue.  When inspecting your site  using Firefox, .we see one of your parameters under Experience  in SLP as Limit 0 , it appears to be in a  radius setting.  There are a couple of places that have radius settings that will effect  results.

I cannot recreate the issue on my  site even if I change the radius behavior ,  but I do not have the same configuration  (PHP, settings etc).

If you change these settings under Search (and under Results if need be)  and if that does not work,

please email us at support@storelocatorplus.com and provide us with an admin login so that I can have Lance troubleshoot this… (you do need to go through paid support, I will see the support email and make sure it gets to Lance, the developer)

 

P.S.

the reference to 1.11.4   , that was my mistake,   I saw the cache for  js ver. =1.11.4 in the core.min, etc and at first thought it was jquery v 1.11.4., oops.

P.P.S Yes Exper3eince Add-on replaces ES, ER,EM, and Widgest since it is the replacement for thoise indiviual Legacy add-ons and you cant have two versions of the same functions at the same time.

Thanks

 

 

 

 

[Cici]

If you want to change the Appearance and Layout of the results, or map, or  the search as far as how they appear  you need the Experience Add-0n. 

Since you already own Power Add-on you might want to consider upgrading to Premier subscription (best value if you intend to purchase both) which will include everything , all the add-ons and additional features only available to Premier members and provide you access to the Premier forum.  You can request a coupon for a discount off the sign up fee if you decide  to purchase Premier

If you would rather not have to do your own set-up, design , customizing, updating of the locations plugins,  and keeping things running smoothly, suggest checking out the Cybersprocket.com plans to see if it is something you might be interested in.

[Cici]

You have the ability to change or override theme or plugin styles by using  CSS with the Power Add-on. There is a tutorial video to guide you through this. The tutorial video references ProPack but it has the same information as far as how to find the div and css rules using Firefox or any other browser developer tools

[Cici]

The only suggestion I can provide is to turn off your other plugins one by one and see if the issue goes away.

regarding your Pages add-on, are using the default template?

As mentioned, something is using jquery 1.11. There is a tutorial video about debugging if you need more guidance.

(See troubleshooting)

I can bump this up to Lance ,, he is coding at the moment  and I am not sure when he will get to look at your particular site.  You can also opt for a  developer to log in or one on one  paid support if all else fails..

[Cici]

The remote url is in the box to the right of the URL. Most people will not be using the remote file retrieval unless they have a scheduled import. The back end did change the way the UI looks but it works the same.

The section  on the right of the Import panel provides more control over recurring imports from a full url where you CSV file resides and allows flexibility for scheduling the time for daily imports.

WordPress cron is not exact, it executes the next time a visitor comes to your site. WordPress times are UTC/GMT time NOT local time. Set to none and leave the URL blank to clear the cron job. Example: 14:25. (Default: empty = do not run daily cron)

[Cici]

Anna,

Do you recall the  answer I provided you about a month ago? When I answered that question back then it was not related to Pro Pack.  It was the console  errors and you needed an API key.   You never responded to my questions and  answer from July 23rd so it is difficult to ascertain what is going on with your site now.   Is it  the same url site from a month ago  fillstation.com?  I see the errors are gone from your console now, I just did a search for  29464 and no errors and lots of results.  Don’t forget you will only see the top  ?? whatever limits you set for  results in your report.  For instance I now changed it to see top 50.

Is it possible that one of your other plugins has settings that also collects data (wooCommerce?) your theme? I do not know if that would interfere with the results parameters being generated but I would try debugging or looking at the settings in your other plugins

 

 

 

[Cici]

I cannot recreate your issue, I just tested it on my site and it works. I reset for a new time frame, saved settings and regenerated and my results shown changed from 57 to Total results 15 and Top ten. Do you have Enable reports set under your settings tab?

 

[Cici]

What are you using for Add-ons and what language? There is documentation on how to do this in our documentation site.  Localization

 

Using SLP on multilingual sites

More Info on Translating

[Cici]

Siegfried, I do not see any emails from you in our Support In box. Send your translation  Po files to support@storelocatorplus.com

We have received others attachments so it should work.

 

[Cici]

Yipes. Can’t tell you how many times we have heard that story, or that a plug-in was abandoned and cant be updated (which is one of the reasons the cybersprocket was relaunched, these guys aren’t going to disappear).

1) If you send an email to support we might be able to help you with the account access if we have enough information, such as  the name of the company but you do not need that info if you do upgrade buy purchasing the Power add-on.   2) Adding Power and or Experience eliminates multiple legacy add-ons, same reason you have cited,  and why the developer of SLP did that.  He was having to update and maintain over 20 separate plugins every time WP updated and they had a domino effect.    3) The new versions  are  faster with imports and uploads and are being maintained and updated.

If you are using WP above 4.5…you will have little choice other than to update your theme or other plugins if there are conflicts with versions of jquery. Any plugins or themes need to be 1.12 or there will be conflict with other plugins and consequences, such as SLP maps not showing.

You can minimize expenses and request  a discount  coupon for any of the featured add-ons by taking the hosting survery

[Cici]

What version WordPress do you have? Check WP version update , post about how old jquery versions effects SLP and generating of maps. (Are all your themes and other plugins updated and using jquery 1.12 or higher?)

WP 4.6 and SLP 4.6 was tested with ProPack 4.5.07 without issues. It would be better for your customer to update to the newer replacement add-ons (see FAQ) instead of downgrading everything else. I would suggest you make sure it is an actual issue with SLP before downgrading.  Those older versions are no longer supported nor maintained.

Using old WordPress versions and/or  plugins could leave you open   to security risks. WordPress and the SLP developer have  noted and written about WP hacks and security risks on a number of posts.

If you need more advanced Web Development services and/or additional technical help with your overall WordPress site, or need design updates, or platform recommendations, I recommend Cyber Sprocket Labs @ Cybersprocket.com ,  our   Web Presence team of expert developers, software engineers and graphic designers.

 

 

[Author]

Posts