[Cici]

Ok so I gather that means you are using Enhanced Legacy add-ons versions 4.3.xx Are you using Extended data. I cannot tell what you have active from your post.

Where is the SLP_Web_Link_Manager being used on your site? Are you using Pages…It is difficult for me to ascertain without info, even if you have the latest versions it doesnt tell me which add-ons you are using and which are activated on your site, perhaps you could send the info in to support if you do not wish to share the info in the forums

 

 

[Cici]

Here is the link for documentation.

Could you please provide a screenshot of plugin environment per the posting guidelines so we can see versions and site url if you can.

You cannot adjust a zoom based on  location sensor  per map page.   Keep in mind location sensor only works as good as the browser people are using, Chrome doesn’t allow it on un-secure (not https) sites and Google Maps newer versions do not require Location sensor.    Info on how the zoom function works

You could Hide the map until a search is done and have the zoom adjusted to zoom in there. You could also try to overide the zoom by using shortcodes on an individual page if you have more than one page with a Map on it

For instance I have a page

[SLPLUS map_region=”cr” center_map_at=”San Jose, Costa Rica” theme=”blank_mapfix”, initial_radius=”500″ zoom=”5″]

you can change the zoom to zero  for a closer zoom on that one map page, (zoom adjustment)

Also remember the radius behavior and settings also play into the formula. So you can  tweak different settings to get the optimum user experience

 

[Cici]

Hi Jeff,

Could you provide a screenshot of your Plugin Environment and your storepage url so we can look into it.

 

I have tested the SLP 4.6.2 and WP 4.6.1 and am not experiencing any issues.  Did you update them both at the same time?

When you updated did you refresh or clear the cache?  There was a new distance formula at start until a search is done. This is based on the built in geosensor. The distance shows as 0 when first loading

[Cici]

P.S. In the meantime  have notified Lance of your error messages, much appreciated.

[Cici]

Update.

There was an issue with some versions of WP being used with some versions of SLP, it was fixed.

I do not know what your versions are or what you are running for add-ons , etc since you did not provide the info . Are you still using the Enhanced Legacy products you bought a few years ago?  If so, and since you have so many, I would suggest updating to premier subscription. We welcome knowledgeable web developers and you may request a coupon to get a discount off the sign up fee. If you email support I can provide you more info on that.

You say one of the sites, if not the others, what is different between the two, please provide more info or check the debugging info under Troubleshooting.

See the SLP changelog that was recently posted 

[Cici]

Jonathan,

I cant Troubleshoot this without your error logs. Please review under Troubleshooting page, use debugger tool to see what is happening.  Update Power to 4.6.2 when it comes out, clear cache.

Are the “days coming from a category, or tags? or is this a widget or CSS added in your theme?

[Cici]

Jonathan,

Could you please provide your Plugin environment per the Posting Guidelines whenever you post a new post?

I  see the previous conversations, I visited your site, I searched by city, by meeting type by day.  What exactly isn’t working? I searched with a few different criteria and it seemed to be working. Is it that the city selected isnt showing only that city? Have you adjusted the radius behavior and distance?

The search by city is not coming from the Tagalong or Power add-on. That is part of the Experience Add-on or Enhanced Search, or Widgets

the Power add-on and SLP are being tested on 4.6.3 now.  See the @locatorplus tweets on the sidebar of the forum. The developer is updating everyone  as he is working.

I noted in your last post that you also have all the Enhanced add-ons and they were also legacy.  All of those are part of the Experience add-on now.

You have a lot of variables in that site to mix and match with a complex search filter, it might not be the best way to handle what you are trying to accomplish.

I cannot recreate it since I am using Experience Add-on.  With that many variables in your search I cant tell you where to look other than the radius behavior settings, the search by distance . etc.

The Experience Add-on grouped Enhanced Search, Enhanced Results, Enhanced Maps and Widgets together and that is where any patches or updates will occur. Those add-ons all work some piece of the jigsaw puzzle and are reliant on each others settings, thus why they are now grouped together. (see FAQ Legacy vs new features add ons)

If you have the Power Add-on, and also need all the Enhanced Add-ons, have you considered just updating to the Premier subscription?  Premier provides you ALL the updates, the newest versions, additional features not found in the other add-ons , access to the Premier support forum (answered first)  and a chance to be invited to Slack  where you can find the developer most days .

Send an email to support if you would like to discuss getting a discount coupon for Premier. I think it might save you a lot of time and effort if you are  trying to keep multiple add-ons updated.

[Cici]

Ummm, Ok, I love it when that happens.

I know I had to refresh when I updated to 4.6.2 but I do not know how it is working with Legacy add-ons. Good to know that it still does work as expected..

 

[Cici]

Additional info in Troubleshooting for you to check:

Things That Break The Locator

These are the most common reasons why the locator stops working on a site:

• Another plugin or theme is breaking JavaScript. (see how to check this)
• Your site running the latest minimum versions of PHP or MySQL required by WordPress.
• You have not upgraded your SLP add ons to the latest version.
• Your site has disabled the WordPress AJAX handler.
• Your site has disabled the REST API handler.

[Cici]

 

If they updated SLP to 4.6.1 and did not update WP to 4.6 there will be an error.

If you are using MUlTISITE – upgrading SLP to 4.6.2  fixes “not an array” error that would cause white screen on upgrade for sites using WP 4.6+

* Fix stripslashes_from_strings_only() undefined function for sites running old “crusty” WordPress (you really should update to WordPress for security reasons if nothing else).

On their site I see this warning

 

1) Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.

And this FAILED error which is related to the child theme:

jquery.min.js:2 Uncaught TypeError: Failed to execute ‘appendChild’ on ‘Node’: parameter 1 is not of type ‘Node’.clean @ jquery.min.js:2v.buildFragment @ jquery.min.js:2domManip @ jquery.min.js:2append @ jquery.min.js:2(anonymous function) @ jquery.min.js:2access @ jquery.min.js:2html @ jquery.min.js:2String.shortcode_modifier @ slp.js:1306(anonymous function) @ slp.js:1130String.replace_shortcodes @ slp.js:1088createSidebar @ slp.js:1013putMarkers @ slp.js:567process_ajax_response @ slp.js:886(anonymous function) @ slp.js:1432l @ jquery.min.js:2fireWith @ jquery.min.js:2T @ jquery.min.js:2r @ jquery.min.js:2

 

[Cici]

Jon, Could you please have your client either

1) email us directly with their issues

or

2) register and post in the forum.

I am afraid that having a middle man might not be the best method of communicating and answering support questions. I have not heard back from you on this issue, since there is urgency on your clients side, we would like to resolve their ongoing issues.

If it is easier for you  we can contavt them directly via email

[Cici]

Note:

Please note that the import runs in the background, if you do not allow enough time for it to finish up loading and start the import again, all it will do is slow down the import, hit it again, and now you have three imports running in the background. This can slow down your server and may never get to the end of your list and will create duplicates .  If you want to get your locations import to go faster, check into your server configuration to make sure you are running latest versions of PhP

You can also select to skip geocoding .  Once  all files have imported,  you can go back to  the bulk actions and select “geocode all uncoded” , the skip geocoding and geocode later also helps if you are on a shared server where your google API max is established per IP address. (see documentation about how Google counts towards your max free limits)

 

I hope these notes assist you with understanding how the import works,

as mentioned the auto delete feature may be added in the future to wither Power or Premier , if it is something you want immediately, you can request a customization through the contact email in the customization

[Cici]

Every time you bump, it makes your question look new and we answer oldest to newest.

I was ill and had a personal issue to deal with , sorry I couldn’t jump on this same day .   If it was working and they didn’t  do anything else other than import,  then  did they update WordPress or anything else , other plugins recently?  Are they still using versions SLP 4.5.13 and 4.5.07 for the add-ons.

I cannot see anything in their site, you can follow the Troubleshooting guide and follow the Debugging instructions. Without error logs I cannot tell what is going on.

P.S. If you have an urgent need  , there is one on one email  option under support for next biz day support for anyone who  cannot wait for forum questions to be answered (Forum questions are usually answered in  1- 5 days ,  see posting guidelines)

[Cici]

The Demo is a NINJA demo site and we have been debugging their plugin with little help from them…hope to have it up and running soon, we hope, or setting up a different demo.

Your email was answered with  the following info:

Backend:
 Users  sign up for a free account via a link on the website
That is a task for your WordPress theme.

 Once an account is set up, User can enter their own  information, ………………….

This will require custom fields unless you utilize some of the pre-existing fields of Store Locator Plus.   Extended Data Manager, User Managed Locations, and Gravity Forms Integration along with Gravity Forms (an annual license from Gravity Forms) should be able to handle this.

Each display can have up to 3 images

This may require customization beyond the standard Extended Data Manager capabilities.

——Images should resize to fit the front end display page
Task for WordPress and/or your WP theme.

Once a new location is entered, notification is sent to Admin to review/approve the display listing before posting. Updates do not require approval.

Task for Gravity Forms and, possibly, Gravity Forms Integration.

 All text references to “stores” would need to change
Possible with Power add on, requires your theme to be able to manage permalinks properly.

custom fields (text, checkboxes, radio buttons) to accommodate specific information and customize the forms that users fill out 

Depending on level of customization this is likely possible with Extended Data Manager.

You can learn more on our Store Locator Plus Customization Services page.

[Cici]

P.S. The change referenced above requires your theme to be able to manage permalinks properly.

[Cici]

Are you using categories with Pages?

SEO store Pages  based on the WP taxonomy .

FAQ can store have more than one category

You can define custom taxonomies in a themes’s functions.php template file

 

[Cici]

I believe that the author and developer has communicated options with you via support email.

[Cici]

Hi Chijo,

There are other things that can impact the load of your csv files.  The Power add-on will make your loads quicker but if you have not set up the import correctly it will not help your situation.

Are you checking off the update handling so that it does not duplicate?   It sounds like you are adding duplicates (see the documentation)

(There are more tool tips about importing  in the documentation site under Power and under FAQ)

When importing select under Duplicate handling to either “Skip, add  or update”  If you do not specify it will ADD by default even if the location already exists.

About your questions with premier, you are correct the bullet lists is NOT included with the Power add-on or ANY other add-on. Those are exclusive features available only to Premier subscribers.

Premier includes the Power Add-on, the Experience Add-on, Third party add-ons and the additional features as shown in the product list. (more info in the product description)

[Cici]

Without your Plugin environment nor your url (see Posting Guidelines) can only guess which of these two relate to your issue, or if it does since I have no info to go on.

Below fixed in  SLP 4.6.2

if you Are:

1)  running WordPress version  lower than 4.4.

(you should really be upgrading WordPress to something newer than 4.3 due to a number of security patches introduced in 4.4, 4.5, and 4.6.)

if you are you using Multisite

2)   WordPress changed version 4.6 to deprecate wp_get_sites() which returned an array.

They now require get_sites() which returns an object.

Thanks to these changes in WordPress, Store Locator Plus now needs to carry around a lot of extra code to basically say “If you are on Multisite and are using WP 4.6 do this… if you are on on Multisite and less than WP 4.6 do that… and if you are NOT on multisite do something completely different”.

As an aside, most of the multi-site support options are built into the Premier Plugin for Premier Subscription users. If you are running multisite you really should be enrolled in our Premier program.

If neither of those apply to you, please provide your Plugin Environment , as requested in the Posting guidelines screenshots is better than typing it in , there are other things that could effect your site (php versions) etc.

[Cici]

If you have Enhanced Search or Experience Add-on you can Append “Australia” to search or use discrete search .

 

For some reason Google has something against those post codes in Sydney but the Append works on my test site, I have an Australia page specifically because of the issues with Google and the searches down under. ALso check the locations in those postal codes and make sure the lat/long is correct. I had to fix some of my lat/long manually because Google was sending me down the street or block.

 

See under FAQ issues about half way down the page

 

[Cici]

Ok, Could you let us know what it was?

Are you using  Multisites? The developer discovered something in WP 4.6 changed the handling of multi site get sites and is updating code for next version release

[Cici]

Hey James, you mentioned Drupal, if you wold like to get an invite to the MY Store Locator Plus.com which will run on other platforms,not just Word Press, check it out. They are looking for testers and the perks associated with testing, free service plan for a period of time when it launches. Contact via email if you are interested in this.

Not on WordPress?
Check out My Store Locator Plus – now in alpha testing.

[Cici]

You can change your hyperlinks in Pages,

You can change attributes and Permalink if you use Post type (see documentation)

[Cici]

I checked your site and see this if I inspect: Failed to load resource: the server responded with a status of 500 (Internal Server Error) it is trying to load your url that goes to “favicon” , is it in the right directory?

If you could check that and use the debugging tool. What plugin style are you using?

 

[Cici]

Are you getting any error messages in the console when you turn on either Firefox or chrome debugging or developer tools (see Troubleshooting)

[Author]

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