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Viewing 25 posts - 2,051 through 2,075 (of 2,679 total)
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  • in reply to: Serbian google maps #43836
    Cici
    Keymaster

    I will mention it to the developer.

    in reply to: Could not update the custom page for this location. #43835
    Cici
    Keymaster

    Sorry, are you not able to add any categories to the existing locations or is it just the check boxes are no longer checked?

    If the first scenario: Can you export the existing ones , add the categories that are missing and re-import (especially if you have a lot of them)?

    If check boxes are just not checked, afraid you will have to reset those.=

    There was a bug with the check boxes on categories under existing locations not saving and  that was fixed with the 4.6.1 update, but it wasnt necessarily retroactive especially if you moved database.  There was a bug  somewhere around 4.5.07 of SLP, I believe. (not sure of the actual version)

     

    in reply to: Extra bold line below location name? #43828
    Cici
    Keymaster

    You can change the Locator Layout which determines the order of the information (i.e you can have address first and name second line or in the left column instead of right column by copying the line in the layout and moving it to the position you want to see it.

    You can use CSS to  change styling such as bold,font colors,box lines etc. There is a video on the docs page that will take you to the SLP You Tube channel  from there you can view a short tutorial on how to accomplish customized style sheets can be found in the documentation and video.

    in reply to: Could not update the custom page for this location. #43827
    Cici
    Keymaster

    The developer is planning on having a “close” x location details on the side bar in the next release.

    You should have a scroll bar on right before the location details and on the bottom to help you scroll down and to the right.

    I’m not sure if that is all you are looking for, that wasn’t how the original post read, it started out asking about tagalong and the needs attention message.

    Are you saying you cannot edit locations or you cannot add categories to new locations?  What exactly is the issue you are reporting?

    Please provide a screenshot of your plugin environment so I am better able to assist you.

    in reply to: Radius Behavior – can't change #43826
    Cici
    Keymaster

    Are you the site owner and administrator?

    Something is not right with your installation. You should see three settings under search. Search Panel settings

    Deactivate, delete, and re-install the base Store Locator Plus plug-in.

    in reply to: Radius Behavior – can't change #43820
    Cici
    Keymaster

    under Experience/search/search features  you should see three settings:

    distance unit (that is where you select km)

    radii option, (that is where you put in the numerics and you can put parentheses around the one you want as a default)

    If you do not see those options in your box, please provide  a screenshot of the back-end EXP/search.   See documentation

    https://docs.storelocatorplus.com/blog/adding-radius-selection-first-entry/

    Also is your site in English?

    in reply to: Can't get categories to work #43819
    Cici
    Keymaster

    Post under third Party forum, User Managed Locations is a separate third party add-on. When you post there, follow the posting guidelines, i.e. versions etc. It is best to show a screenshot

    in reply to: City and Time Filter not Working #43799
    Cici
    Keymaster

    From your WP Plugin try deactivating Power first. You should then see Power update notice. If not , yes you can download it from your SLP account.

    in reply to: City and Time Filter not Working #43783
    Cici
    Keymaster

    Hi Nathan, thank you for that insight.

    Power plug-in replaces Tagalong ProPack , Contact extender , directory builder as well as Pages and does not have a specific relationship with the Enhanced products but a couple of issues may have had an inadvertent effect on your site construct. Jonathan posted the screenshot of plugin environment and at the time  you were using SLP 4.6.2. and Power 4.6.1 There was a bug in SLP 4.6.2 and there was also an issue discovered in Power 4.6.1 that had to do with the directory listing by city which was fixed in 4.6.3 , I see that you updated SLP to 4.6.3. We are now on SLP 4.6.4 and Power 4.6.4. Can you update those add-ons and see if that fixes your issue.

     

    If after updating you are still having a problem let me know and I will ask the developer to look at it.

    Also as I mentioned to Jonathan, if you have all those enhanced products that are now legacy, you are eligible to get a discount off the Experience add-on which replaces them and which also has a new WIDGETS that includes drop down by city. You may find it useful. You also need to have Experience add-on if you have Power and if you want to use CSS.

    If you are interested in doing that send a request to support@storelocatorplus.com.

    You can get credit to be applied to either , and/or  the Experience Add-on or Premier.

    You would be eligible for a deeper discount off the Premier set-up fee since you already have Power and Enhanced products. Premier provides the ability to utilize the Parent /child hierarchy which I could see being useful for what you are trying to accomplish and which gives you all the add-ons as well as Premier forum access.

    You might want to look in documentation or under Product description before purchasing

     

     

    in reply to: Map is blank and no options or locations showing #43781
    Cici
    Keymaster

    You mentioned you got this with a theme which made me look in that folder on your site.   It appears that the theme you currently have is the issue.  The theme “brewery”  is in conflict with the  Store locator Plus plugin and WP, it is using http://code.jquery.com/jquery-1.10.1.js

    SLP uses jquery 1.12 as best practices from WP dictates. Even if you rolled back to an earlier version of WP you will have issues. (See MAP BREAKING Post)

    This is also mentioned in the SLP Troubleshooting section.

    this issue will occur no matter which Mapping/locator plugin you use that is current (as far as I know).  You need to talk to the theme author about updating jquery.

    Second issue we see is with the theme CSS

    We strongly recommend using Firefox with the Firebug plugin to track down any problems with the CSS or JavaScript on your site. 90% of the problems with the map not appearing are due to either bad JavaScript prior to the Store Locator code being called, or themes that overtake all image output. The map is very image heavy using hundreds of small images from Google’s server to draw the map. If your theme does not play well with images it can override the settings we’ve built into the plugin.

    If you use the debugger or even just inspect using any Browser tool (right click and hit inspect and look under console) you have Failures on your site loading resources (images). i.e.

    . Failed to load resource: the server responded with a status of 404 (Not Found)

    http://dustyminercraftbrewery.com/wp-content/uploads/2015/03/black-bones-transparent@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)

    http://dustyminercraftbrewery.com/wp-content/uploads/2015/03/shaftman-pale-transparent@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)

    http://dustyminercraftbrewery.com/wp-content/uploads/2016/10/Dusty-Miner-Craft-Brewery_Final-01@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)

    http://dustyminercraftbrewery.com/wp-content/themes/brewery/img/beer1-logo@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)

    http://dustyminercraftbrewery.com/wp-content/uploads/2015/03/3-daughters-transparent@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)

    http://dustyminercraftbrewery.com/wp-content/uploads/2015/01/banner-ad_728x900@2x.png Failed to load resource: the server responded with a status of 404 (Not Found)

     

    If you fix these issues you should be back in business,

    in reply to: SLP and Translations #43779
    Cici
    Keymaster

    Hi Chris,

    I believe Lance answered in the email reply to you.  For others who may be reading this post  to paraphrase “You cannot use PHP code in the layouts.   WordPress shortcode processing does not work that way.
    WPML is supposed to be reading the database options that are registered via their string translator.   We’ve been trying to get that working with WPML for over a year now.   It was working before their 3.X update and now they cannot tell us why it has stopped working……..(they do not have an answer)……Full WPML support has been on our list (again) for a while now but it is a big undertaking given the extensive changes to the WPML infrastructure that they implemented last year.

    in reply to: Tab map does not load #43777
    Cici
    Keymaster

    Thanks for letting us know. I will close this post now.

    in reply to: Could not update the custom page for this location. #43763
    Cici
    Keymaster

    Haven’t heard of this issue.  What is customized?  What has changed? Did you just update a version of one of your plugins? If you go through and deactivate each plugin . For instance try shutting off Gravity Forms locations and the gravity forms add-on, first   (see how to debug under troubleshooting)

     

    Last guess:

    Are you using the iframe method to embed a static map? Using an iframe requires that you sign up for an API key via Google Developer Console.  You must turn on the Google Maps Embed API and then fetch your credentials so you can paste your API key into the URL string for the iframe source.

     

     

    in reply to: Map is blank and no options or locations showing #43761
    Cici
    Keymaster

    Hi Hannah,

    It is difficult to answer you without knowing your plugin environment.   But ; what SLP style are you using and have you tried changing it?  That is the easy fix.  You can choose from over 30 of the SLP styles (see documentation) .

    If you do not like the way the results or search form or map appears you can change the layout with the Experience Add-on. Ditto if you need to use CSS.

    Your THEME , especially one that is customized , takes precedence and establishes the basic rules and style sheets over  the whole look of your site (including your locations map page)  and any built in  layouts that SLP provides as part of its styles suite can be over ridden.  So if you cannot find the SLP plugin style under your Experience/View tab (we have many, many  to select from) to best match your theme look, then you may need to use some CSS magic to override your theme. You can watch a tutorial on how to create CSS if you haven’t done it before.

    If you do want to use CSS or if it isn’t as a result of a theme then you need the Experience Add-on. 

    in reply to: Change Icon On Results #43759
    Cici
    Keymaster

    For option 2,  Assigning a different marker for each location requires Experience Add-0n. The experience add-on also allows you to customize the map, the search layout, the results layout, rank results etc.

     

     

    in reply to: Search Field on navbar? #43758
    Cici
    Keymaster

    You can do that with the Experience Add-on, using the New Widgets functionality . Read the Product description to see all the features. the docs site for how to use the Search Widget

    in reply to: Search Form & Result #43754
    Cici
    Keymaster

    Use the search form WIDGETS is my suggestion.

    With  the SLP widgets search form you can have the results open in another page.

     

    See the documentation about Widgets

     

    For more information and tool tips : Documentation Home Page and videos links

    in reply to: Tab map does not load #43753
    Cici
    Keymaster

    Hi, sorry I have been offline a few days and did not work over the weekend..

    I checked the link and it loaded aerial view as I assume you changed to aerial view.  Has this issue been resolved? If a map isn’t loading , use the browsers  inspect or developer tools to see if there is a conflict.

    For instance, I checked using Inspect and saw this warning :

    Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key

    main.min.js?ver=4.6.1:1 40 1010 940 5

    main.min.js?ver=4.6.1:1 40 1010 940 5

    In this case it appears you are not using a valid key. If you are using an API key associated with a different domain you will receive warnings or failures.  If you have added ANY restircions such as a referrer the google Map API key wont work.

    Otherwise, Maps not loading is usually an issue with either conflicting plugin or your theme.

    See troubleshooting tips

     

    in reply to: #43695
    Cici
    Keymaster

    Nate,  You  glommed onto a question from over a year ago and you might not have the same exact settings, updates, themes , add-ons, plugin configuration so there is  no way we could know  what you are referring to. Suggest you start a new post, be specific about what you are using and versions and provide your info per the Posting guidelines

    This post will be closed.

    in reply to: Change Icon On Results #43694
    Cici
    Keymaster

    Do you want to use a different icon for each location, or do you need different icons per category?

     

    For instance,

    Location A: Petes grocery carries Apples. you want an Apple Icon.

    Location B: Sally’s  market carries organic non gmo, and you want that to show a tree icon

    Location C: Jim’s shop carries beauty supplies . You want an icon that reflects beauty supplies

    Location D: is one mega store but it carries all of  Pete’s , Jims and Sally’s products all in one location and you want all three of those icons to show up.

    If that scenario you need Power Add-on with the category and store manager settings

    Or if you merely want Location A to show a map marker that is a Blue pin

    Location B to be a Red pin, etc you can do that on an individual location selection.

    Depending on how you want to display:

    You need the Power Add-on which has category taxonomy and can have different icons and map markers and multiple icons per location appear in the results table with either a default map markers or a category map marker. Please read the documentation about the various options.

    If you want to customize layouts , use CSS, change appearances of results, searches, and/or maps that is the Experience Add-on

    If you want all of the above and more, review the features in the Premier package

    in reply to: Map is blank and no options or locations showing #43692
    Cici
    Keymaster

    Hi Hannah,

    Thank you for your question and the weblink but we really need to see your plugin environment  screenshot to see what you are running for versions and add-ons.  Please refer to the Posting Guidelines

    1) I just visited your site  at that link and the map is there under the Stocklists page. Did you figure out what was going on or what exact page am I supposed to be looking at?

    2) What do you mean when you say its supposed to show up on your main page and then locations page. Do you mean you want Stores to have their own pages or load a map page, that is part of the Power Add-on.

    I do see some issues :.

    Reason 1 why your Map could be broken and wont appear on the page you want it on:

    You cannot have two Store Locator Plugins on the same site that are both using Google API Maps with browser keys.    By Inspecting your site I see you have a few WP plugins , yes one is Store Locator Plus but you also have wp-storelocator plugin with css.    Which one has the Google API key assigned to it?  Who is on first, which do you want to do the job for you?   The SLP shortcodes wont work on a page that also has another plugin that is a locator plugin that uses the Google map Javascript API

    The Store Locator Plus map (or no map) is a very visible indicator that something is wrong with the JavaScript on your site.  It is often the first thing you will notice.  Often the problem is not with the Store Locator Plus code.   Since the SLP plugin cannot control if the SLP JavaScript is run first or last there is a high likelihood that some other plugin or theme with broken JavaScript runs before it.  When that happens and /or if there is a fatal error in the other code ALL the scripts stop running on the page, including the SLP JavaScript.  That means the SLP script won’t talk to Google and that means Google won’t get the request to load the map tiles.

    in reply to: Store Pages automatically being created #43690
    Cici
    Keymaster

    Okey dokey..its Lance  is up time…..You know me, I have limited knowledge on ages, cause I test so many things for people and Pages just clutters my mind. I will task him to answer you and grab him on Slack too

    🙂

     

    in reply to: Default map view to Ariel/Satellite #43685
    Cici
    Keymaster

    Ok cool.

    If you see something that is not on the documentation or that could be clearer please feel free to let me know so that I can address it. I’ve been a little behind cleaning up the docs site but that is a good question that I will put under FAQ. We changed over to the new docs site so that it would be searchable and take up less real estate. With so many settings it is hard to remember every single one that may be out there or have changed. So thank you for asking the question.

    Cici

    in reply to: Store Pages automatically being created #43684
    Cici
    Keymaster

    Hi Shad,

    1) Yes the store pages automatically being created .  Do you have them set as draft which is the default?  I mentioned same when I tested Pages before and Lance said if Enable Pages was checked in the past it would (behind the scenes) create a page anyway and  it will definitely create automatically if you have Enable Pages checked off under General/Data.  I had to go through multiple locations that I had imported to test someones csv file and had over 2000 store pages hiding when I  turned ” enable  pages” under General back on (I had turned it off). It doesn’t mean they are automatically published but it is the default.  You then take the second step to publish them as you know.

    2)In the results layout  the shortcode for [slp_location web_link]

    ” will be the location URL from the location database OR a link to the  Pages web page if “pages replace website” is enabled in  Pages.   The text will be the website label text.

    Are you looking for a work around so you can have either or? Is the way you have it now in the page template or do you have the “either/ or” as a CSS to overwrite?

    Let me know and I will pass it on to Lance. He is cleaning up and getting ready to push 4.6.4 of SLP and Premier so this would be a good time to let him know

     

    .

    in reply to: 1 location map #43659
    Cici
    Keymaster

    Okey dokey.

    In the plugin you can hover over the gray world in top right corner, that will take you to the documentation site

    for answers that may be there.  you can also  do a search  by key words under the new SLP docs site

Viewing 25 posts - 2,051 through 2,075 (of 2,679 total)