Forum Replies Created
-
Posts
-
That does not say it is not compatible with WP 4.7. It says that you must update the Experience add-on to 4.7.10 it is not compatible with the Store Locator Plus base plugin 4.7.10. Update the Experience add-on, you should see an auto update when you deactivate the plugin ( Experience ) but since you are skipping so many versions you may need to log into your SLP account and download the newer version from the Downloads in your account.
We are now on 4.7.10 of SLP and Experience is 4.7.10.
Please refer to versions here.
This is not an issue with the Power add-on nor the SLP current versions. If anything the efficiencies have been improved. The CSV meta should be enabled automatically via the Power file import module. If it is not able to do so it is likely due to a restriction in the server PHP environment.
If you are on a shared hosting plan, especially a lower-end GoDaddy hosting plan, consider upgrading your hosting. You will likely have issues with completing the entire file import without experiencing a timeout. Google restricts how many of their services can be used by a single server.
If there are 20,000 other companies on the same server you will all be sharing the Google quota. As requests for that server get near the daily quota established by Google , your sites performance will be significantly impaired when trying to load the geocoding requests. Note: This can also impact users when they type in their address on your map page as it uses the same Google service to figure out the latitude/longitude for where that address.
I misunderstood, you want to change the results layout, same applies under results. Location fields are rendered via the [slp_location <field>] shortcode.
So you would just go into the results layout box, grab the field you want to move, so in your case you would remove the span class and put in the order you want them to appear
slp_result_street”>[slp_location address]</span>
<span class=”slp_result_address slp_result_street2″>[slp_location address2]</span>
<span class=”slp_result_address slp_result_citystatezip”>[slp_location city_state_zip]You can also change and override using CSS guidelines
There is a difference between shortcodes and Layout. You can change the order under the Settings/Search /Appearance/
https://docs.storelocatorplus.com/blog/appearance-layouts/
Emille
I spoke to Lance about your issue and we both have looked at your site to try and see what is going on and discovered you have a multilingual plugin.
You are using sitepress-multilingual correct? It is intercepting the translation strings.
Lance has been working forever and on end with WPML tech support and last week he received some answers : “WPML handles data from wp_options table through wpml-config.xml file. But it won’t work on back-end.
This was specifically related to settings like the address/search label.
The only thing we can suggest is to update your WPML strings since they are taking over the entire string I/O process and are not honoring the SLP updates on the admin pages.
In summary they are forcing all plugins to use WordPress ‘init’ instead of ‘plugins_loaded’, but we cannot do that because some WordPress features that SLP uses MUST happen with plugins_loaded. They refuse to change anything because WPML breaks bbPress compatiblity if they support more advanced plugins.
https://wpml.org/documentation/support/language-configuration-files/
@ Travis.
If this is not a new site domain or if you havent just moved it over from another site (see above references in docs)
Using Janitor free SLP pluginwhat is your option initial radius? I do not see one set when I inspected your site.
Do you have a debug Log you could share with the developer?
https://docs.storelocatorplus.com/blog/debugging-with-debug-log/
@ Amanda
The answer I provided Krista. In her case she is creating a new dev site…that means a new domain and that means you need the Google MAP API.
Your site shows a failed to load resource: the server responded with a status of 404 (Not Found) Assume you also have a dev site with a domain that needs the Google API
when visiting your url and looking under Physicians directory I do not see the Power plugin. That leads me to believe that it is perhaps under construction and you are using a virtual site or dev site. without accurate plugin info/url info I cant assist you.
Other Troubleshooting issues that can pertain to your situation and others regarding just revamping and moving WP sites
https://docs.storelocatorplus.com/blog/search-and-results-not-loading/
You reference both tags and categories, which search method are you using;
https://docs.storelocatorplus.com/blog/tags-vs-categories/
Is this a new domain, as in it didn’t exist before June 2016? Since it is being called 2017 amanti I assume you are revamping or creating a new one. In any event you will need the Google MAP API, see the getting started guide
You are receiving a warning that you do not have the Google MAP APi and you need one. That has nothing to do with categories. No search even without categories will work on any WP locator plugin without it unless you were grandfathered in by Google pre 2016
You should be doing scheduled imports (documentation) and geocoding. That is what those options are for. Yes, it does create a WP “page” for each location. That is required to properly utilize WP categories so you should not try to bypass it.
Under the documentation for Large Lists import
MySQL import info in documentation:
“If checked , use the faster MySQL Load Data method of file processing. Only base plugin data can be loaded, see the approved field name list. This feature will only import basic location data. It does not import extended data fields or (formerly lkown as Tagalong) category data. If you use this along with pre-entered latitude and longitude values you can import 100,000 locations in less than 10 minutes on a basic web server. The column headers must be included in the file and must match the basic fields. You do NOT need to include all columns. “
There is other information under the Large Lists import that you need to take into consideration including the Google API limits, php, WP limitation etc.
You might also want to check out our MySLP SaaS Service.
Based on your communication via email with the developer, there will be a patch for Experience, to be released as 4.7.10 if it passes testing. thanks
Could you provide your Plugin environment? (see posting guidelines for the info needed) That would help us assist you.
Are you searching by categories? If so please update Power add-on to 4.7.10 there was a bug fix in Power 4.7.10
Ok, Update to Power 4.7.10 there was a bug in the categories settings, that with the recent updates to Wp made things a bit wonky.
What to buy : FAQ should help. We do have many physician finders using our Plugin with add-ons. They usually have a combination of Power and Experience add-on, or Premier.
If you want a directory builder for example that would be the Power add-on.
If all you want is discrete search and you want to customize the layout you could do that with Experience. But if you want Physicians to fall into certain categories or tags that is included with the Power add-on.
Are you planning on importing large lists? Import is Power. Location sensor (nearest the users location) is in Power. Location sensor is dependent on the browser and your security credentials. Otherwise a Search by radius is the default
See Documentation for more info on all these features and functionality of each area that interests you but it sounds like you would need both Power and Experience and the best value with all the features and those add-ons and more would be the Premier add-on. Premier subscribers also can request specialized styles and customization (Customization is a separate fee depending on the complexity)
The developer has customized a physician search for many customers , any special features he added to premier.
Ok, that isnt an option at the moment
Please reference your order number in the contact info and please post what the issue is here in the forums with your plugin environment so we can address your concerns.
Power 4.7.10 is in Production. You should also update Experience add-on to the latest version
Update Power to 4.7.10. There was a bug fix . The WP 4.7.x changed taxonomy get as well
Thats Ok I do not need the Janitor info. Just letting you know that there was a bug found and somehow the categories test suite managed to slip through the cracks which is why we couldn’t find the bug. The Developer, Lance has now found the bug with Power. If you have a dev site I would try the POWER 4.7.10 beta release. If not I would wait until he puts it in Production.
That will show the map though but not the markers, I do not know of a way to do that currently and that might require the developer to add a plugin style or customize. I will bring it up to him. Currently special additional features or customization is only available to the Premier members.
uncheck the “Show results box under Setting/results.
or if you want to disable until after startup that option
requires the Experience Add-on
https://docs.storelocatorplus.com/blog/results-panel-settings/
Wolfram, An issue with WP 4.7.4 a bug was found , something to do with taxonomies so thjey are coming out with 4.7.5
Lance looked further into categories with a Premier member and he found an issue in POWER 4.7.9. Not sure when it was introduced , it could have been back with power 4.7.6 but he now has a pre release 4.7.10 of Power that is in testing. If you have a dev or staging site and wish to test 4.7.10 Power and provide feedback it would be much appreciated. Our premier member raputin has tested it and he said it now works correctly. Lance is finished his testing suite and will release Power version 4.7.10 in the next day or two if you want to wait.
Thanks for your persistence and I hope this fixes any issues going further.
Please provide us with your Plugin Environment . When I went to that link it shows that you are using Power version 4.7.4 with SLP version 4.7.9.
So if you could provide your plugin environment per the posting guidelines I might be able to assist you
The values would be under the Settings/Search/Appearance/layout.
Additional CSS can be found under the Settings/view. Some themes take precedence over the SLP plugin styles , that was why I was asking about your theme.
Click this link for additional information about the Plugin styles and what can be done.
I have asked Lance to take a look at this post too when he has a chance. I cannot re-create the issues you are having with this particular style, so that is why I am thinking it has to do with your combination of plugins or theme. If something is not changing and settings arent sticking Lance will want to know.
Once we know which Plugin style you have and/or need , Lance will be able to add it in for you as a gallery style. Premier customers are being given special consideration to make sure they can access their style with one click. That should make it easier to keep updated with version releases without having to take additional steps. I apologize for any inconvenience. I have asked Lance to take a look at this as well.
Thanks