Forum Replies Created
-
Posts
-
P.S. Premier customers receive preference for, and can request specific styles and layouts and the developer will accommodate them on a first come first serve basis as his schedule allows.
If you are trying to change color scheme to override your theme or style that is CSS rules . You can add CSS rules under Settings/View/CSS
Results Layout is under Settings/Results/Appearance. With Experience Add-on you can change the way the results appear.
See the docs site.for Layout
There are also some tutorial videos that may help you
https://www.youtube.com/channel/UCJIMv63upz-qIaB5EcursyQ
Please provide your Plugin environment and other info required per the Posting Guidelines
We cannot help you without you providing the debug log. Instructions are Under Troubleshooting
Yes the Google API follows the IP address and you will need a new one . See getting started and more info about transfers under FAQ
View is the Plugin Style, under Gallery there are a bunch, you can still access the others if you have a directory available. The Locator Layout is so you can move things around but the Gallery Layout takes precedence and is a one click option, you also should see a CSS box where you can add your own tweaks to settings to work with your theme
By the way if you have both Experience and Power, you should look at getting Premier, there are styles that are only available to Premier and additional functionality and features not in any of the other add-ons. Support should be able to generate a coupon towards the sign up fee to alleviate the cost. If those purchases for EXP and POWER are more then 90 days but less then a year a coupon for a lesser credit , (but some sort of discount ) can probably be generated. Contact support if you want the Premier add-on and receive a coupon.
You Exported from an old site and imported to a new site? Did you read the Documentation explaining how to do that and about the sl_id etc (which you would not use on a new site because the id will not be the same.)
The link for the Maps API is to the Google Developer console and how to get the API. You need to put the key in the right box on SLP under General/Server/Google Developers Console/ Google Browser key (NOT Google Business license.)
Are you trying to find locations closest to the person (location sensor enabled) or do you have a specific search map area in mind (requires Experience add-on) where you would use the short code something like this.
[SLPLUS center_map_at=”Brisbane,Australia”]
If you still cant get what you need, after setting either your center map either under the settings /Map or on the Dealer page itself , then you need to use the debug log and use Troubleshooting to find out if another Plugin or your theme is preventing SLP from working correctly because I cannot recreate your issue.
if you need pro help from the developer to log into your site or another team support person to look into your specific situation there is an option to purchase the help at the level you need via the Paid support button
This isn’t a simple setting issue and you have something else going on that I cannot assess here.
Are you restricting using a referrer id from the Google MAP API,? When I look at your link it is definitely doing something weird and thus is not from the SLP plugin. Google MAP API will NOT work if you have that situation, (It is a known failure from Google Developer console)
If it isn’t that then you will need to follow debugging or other hints that are in the Troubleshooting guide to see if your theme or another plugin is causing a hiccup which will cause Locator to not work.
What are you referring to exactly when you say no categories no results, those are two different topics
Unless you have the Category manager set to show the categories in either a drop down menu or cascading it will not give you a choice to search by category.
In the documentation read Search using Category
Turn on a simple drop down menu or cascading parent category menu with automatically displayed/hidden child menus for users to filter location results by assigned categories.
Or you can use a shortcode to show categories only in your results on your WP page or Post, see documentation if you want to change results settings
Also make sure your radius is set high enough on initial search under Settings/Search. How search works documentation
What Settings do you have for Results after start up?
Have you set the categories to search with a drop down, cascading or other?
What style are you using do you want or have a legend? Do you have the category set to have an icon? If you are saying that you have No results found at all when searching in the correct zip code I need to know more, all I see is your test or dev site which doesn’t tell me much.
https://docs.storelocatorplus.com/blog/layout-shortcode-cheat-sheet/
Did you move Tables and categories from another site, see documentation about how the taxonomy and WP database works here
Power is now 4.7.11,.have you tried changing your radius? What are your settings under the Categories admin panel, I did not see a list of categories, did you remove the Power add-on or deactivate it recently from this site . I went to your site and cannot see anywhere to enter a categories dropdown.
That does not say it is not compatible with WP 4.7. It says that you must update the Experience add-on to 4.7.10 it is not compatible with the Store Locator Plus base plugin 4.7.10. Update the Experience add-on, you should see an auto update when you deactivate the plugin ( Experience ) but since you are skipping so many versions you may need to log into your SLP account and download the newer version from the Downloads in your account.
We are now on 4.7.10 of SLP and Experience is 4.7.10.
Please refer to versions here.
This is not an issue with the Power add-on nor the SLP current versions. If anything the efficiencies have been improved. The CSV meta should be enabled automatically via the Power file import module. If it is not able to do so it is likely due to a restriction in the server PHP environment.
If you are on a shared hosting plan, especially a lower-end GoDaddy hosting plan, consider upgrading your hosting. You will likely have issues with completing the entire file import without experiencing a timeout. Google restricts how many of their services can be used by a single server.
If there are 20,000 other companies on the same server you will all be sharing the Google quota. As requests for that server get near the daily quota established by Google , your sites performance will be significantly impaired when trying to load the geocoding requests. Note: This can also impact users when they type in their address on your map page as it uses the same Google service to figure out the latitude/longitude for where that address.
I misunderstood, you want to change the results layout, same applies under results. Location fields are rendered via the [slp_location <field>] shortcode.
So you would just go into the results layout box, grab the field you want to move, so in your case you would remove the span class and put in the order you want them to appear
slp_result_street”>[slp_location address]</span>
<span class=”slp_result_address slp_result_street2″>[slp_location address2]</span>
<span class=”slp_result_address slp_result_citystatezip”>[slp_location city_state_zip]You can also change and override using CSS guidelines
There is a difference between shortcodes and Layout. You can change the order under the Settings/Search /Appearance/
https://docs.storelocatorplus.com/blog/appearance-layouts/
Emille
I spoke to Lance about your issue and we both have looked at your site to try and see what is going on and discovered you have a multilingual plugin.
You are using sitepress-multilingual correct? It is intercepting the translation strings.
Lance has been working forever and on end with WPML tech support and last week he received some answers : “WPML handles data from wp_options table through wpml-config.xml file. But it won’t work on back-end.
This was specifically related to settings like the address/search label.
The only thing we can suggest is to update your WPML strings since they are taking over the entire string I/O process and are not honoring the SLP updates on the admin pages.
In summary they are forcing all plugins to use WordPress ‘init’ instead of ‘plugins_loaded’, but we cannot do that because some WordPress features that SLP uses MUST happen with plugins_loaded. They refuse to change anything because WPML breaks bbPress compatiblity if they support more advanced plugins.
https://wpml.org/documentation/support/language-configuration-files/
@ Travis.
If this is not a new site domain or if you havent just moved it over from another site (see above references in docs)
Using Janitor free SLP pluginwhat is your option initial radius? I do not see one set when I inspected your site.
Do you have a debug Log you could share with the developer?
https://docs.storelocatorplus.com/blog/debugging-with-debug-log/
@ Amanda
The answer I provided Krista. In her case she is creating a new dev site…that means a new domain and that means you need the Google MAP API.
Your site shows a failed to load resource: the server responded with a status of 404 (Not Found) Assume you also have a dev site with a domain that needs the Google API
when visiting your url and looking under Physicians directory I do not see the Power plugin. That leads me to believe that it is perhaps under construction and you are using a virtual site or dev site. without accurate plugin info/url info I cant assist you.
Other Troubleshooting issues that can pertain to your situation and others regarding just revamping and moving WP sites
https://docs.storelocatorplus.com/blog/search-and-results-not-loading/
You reference both tags and categories, which search method are you using;
https://docs.storelocatorplus.com/blog/tags-vs-categories/
Is this a new domain, as in it didn’t exist before June 2016? Since it is being called 2017 amanti I assume you are revamping or creating a new one. In any event you will need the Google MAP API, see the getting started guide
You are receiving a warning that you do not have the Google MAP APi and you need one. That has nothing to do with categories. No search even without categories will work on any WP locator plugin without it unless you were grandfathered in by Google pre 2016
You should be doing scheduled imports (documentation) and geocoding. That is what those options are for. Yes, it does create a WP “page” for each location. That is required to properly utilize WP categories so you should not try to bypass it.
Under the documentation for Large Lists import
MySQL import info in documentation:
“If checked , use the faster MySQL Load Data method of file processing. Only base plugin data can be loaded, see the approved field name list. This feature will only import basic location data. It does not import extended data fields or (formerly lkown as Tagalong) category data. If you use this along with pre-entered latitude and longitude values you can import 100,000 locations in less than 10 minutes on a basic web server. The column headers must be included in the file and must match the basic fields. You do NOT need to include all columns. “
There is other information under the Large Lists import that you need to take into consideration including the Google API limits, php, WP limitation etc.
You might also want to check out our MySLP SaaS Service.
Based on your communication via email with the developer, there will be a patch for Experience, to be released as 4.7.10 if it passes testing. thanks
Could you provide your Plugin environment? (see posting guidelines for the info needed) That would help us assist you.
Are you searching by categories? If so please update Power add-on to 4.7.10 there was a bug fix in Power 4.7.10
Ok, Update to Power 4.7.10 there was a bug in the categories settings, that with the recent updates to Wp made things a bit wonky.
What to buy : FAQ should help. We do have many physician finders using our Plugin with add-ons. They usually have a combination of Power and Experience add-on, or Premier.
If you want a directory builder for example that would be the Power add-on.
If all you want is discrete search and you want to customize the layout you could do that with Experience. But if you want Physicians to fall into certain categories or tags that is included with the Power add-on.
Are you planning on importing large lists? Import is Power. Location sensor (nearest the users location) is in Power. Location sensor is dependent on the browser and your security credentials. Otherwise a Search by radius is the default
See Documentation for more info on all these features and functionality of each area that interests you but it sounds like you would need both Power and Experience and the best value with all the features and those add-ons and more would be the Premier add-on. Premier subscribers also can request specialized styles and customization (Customization is a separate fee depending on the complexity)
The developer has customized a physician search for many customers , any special features he added to premier.
Ok, that isnt an option at the moment
Please reference your order number in the contact info and please post what the issue is here in the forums with your plugin environment so we can address your concerns.