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Viewing 25 posts - 1,526 through 1,550 (of 2,688 total)
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  • in reply to: Customizing the Locator – Hidden CSS #46838
    Cici
    Keymaster

    Hi,

    The SLP styles now have Gallery styles inherent with the new add-ons. you can still use the older styles. look under the View tab and the A Gallery style drop down menu to select an older plug-in style you may have used before. You can then use the same CSS you had before. If you have a particular style you would like, please write to support and the developer can look at creating one for you when he has some downtime or if it is an easy update.

    Some documentation and videos that may help you.

    https://docs.storelocatorplus.com/blog/adjust-locator-styling/

    https://docs.storelocatorplus.com/blog/layout-shortcode-cheat-sheet/

    https://docs.storelocatorplus.com/blog/selecting-and-customizing-your-style/

     

    in reply to: What's the gray icon? #46818
    Cici
    Keymaster

    First, your versions are not updated to latest releases of SLP

     

    Second: Check your theme CSS , it appears that the grey bulb is showing the “center of the map”, i.e what Google thinks is the center of the US. , so yes it may be a home marker  if you do not have Locate sensor turned on and you have hide radius

    Third : Your web site has warning about mixed content.  Your icons are under http but your site is https

    Mixed Content: The page at ‘https://pulsecenters.com/locate/’ was loaded over HTTPS, but requested an insecure image ‘http://pulsecenters.com/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png’. This content should also be served over HTTPS.

    (index):1 Mixed Content: The page at ‘https://pulsecenters.com/locate/’ was loaded over HTTPS, but requested an insecure image ‘http://162.144.204.20/~pulsecen/micro/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png’. This content should also be served over HTTPS.

    (index):1 Mixed Content: The page at ‘https://pulsecenters.com/locate/’ was loaded over HTTPS, but requested an insecure image ‘http://162.144.204.20/~pulsecen/micro/pulsecenters/wp-content/plugins/store-locator-le/images/icons/bulb_azure.png’. This content should also be served over HTTPS.

    in reply to: Possible Bug with editing locations #46810
    Cici
    Keymaster

    Lance has looked into it and I think he communicated with one of you, not sure, but he believes he has fixed it with SLP 4.8.3.

    His answer to the bug

    “The issue is related to the translation strings and how SLP is creating the HTML element structure. It is using translated names for div IDs which is breaking the new JavaScript-based editor. It will require a patch to resolve this in SLP.  Not sure how long this bug has been in the code, but it never had an impact until we started modernizing the interface to newer JavaScript and HTML 5 standards. ”

     

    COuld  you guys update to 4.8.3 and see if that fixed your issue?

    in reply to: Store Pages #46802
    Cici
    Keymaster

    General / Data /Enable Pages.  To use the SEO Pages you must first “enable Pages” under this setting.

    in reply to: Widget Search not showing map #46793
    Cici
    Keymaster

    P.S.. I notice on your screenshot you provided that the directions column are cut off.  But when I just checked again and used the password and searched by zip with using 60 miles the map appeared without a problem Assume you fixed it?

     

    in reply to: Widget Search not showing map #46791
    Cici
    Keymaster

    I do not understand, when I went to the page you referenced and searched Houston, Texas, using drop down menu as 100 miles , I saw the dealers and the map.

     

    I noted you were using a child theme.  I noted you had disable initial directory on and hide map until search.  Is  your radius under results settings set high enough?  I do not have any other suggestions.

    I cannot troubleshoot or recreate your issue. If you need the developer to assist you there is a paid support option.

     

     

    in reply to: Possible Bug with editing locations #46785
    Cici
    Keymaster

    No Problem. Thanks for the info.

    in reply to: Possible Bug with editing locations #46780
    Cici
    Keymaster

    When it comes to the languages, all our updates to the SLP languages goes through the WP Translate project.  We cannot write the code for every language that uses SLP unfortunately, that is beyond our capabilities. So we need the users to help with that. We have worked with  WPML over the years…but something basic goes through the Translation Team

    https://docs.storelocatorplus.com/blog/tag/translate-wp/

    in reply to: Can't tag new locations in 4.8 #46769
    Cici
    Keymaster

    Pete, Lance found a script warning in Power. It shouldn’t effect most sites.  But if you are still having issues, please nite there has been an update to Power version

    in reply to: Widget Search not showing map #46768
    Cici
    Keymaster

    Try debugging to see if another Plugin or theme update is interfering with the map functionality.

    https://docs.storelocatorplus.com/blog/q-i-see-a-gray-map-or-blank-map-and-search-does-not-work/

    in reply to: Map Broken After Migration #46760
    Cici
    Keymaster

    You mentioned referrers in your first post. The forum post was not marked as resolved. I will close it now. The troubleshooting guide needs to be cleaned up, my apologies.

    in reply to: Map Broken After Migration #46757
    Cici
    Keymaster

    P.S. NEVER use referrers.  Without your website or plugin environment not sure what else we can do for you. See Troubleshooting for some guidance

    in reply to: Widget Search not showing map #46755
    Cici
    Keymaster

    Did you update Experience to the latest version? When I went to that site I did see a map but no locations found when I performed a search for 29464. You do not have a radius drop down very high and I do not know where your dealers are mostly located.   So I then went to your old site and saw dealers in Alvarado Texas, when I searched for that address by city name a lot of dealers and the map showed up.  See attached screenshot. So I am not sure what you are describing as not working.

    Cici
    Keymaster

    Yes, if you intend to continue using SLP version 4.8 then you will need to upgrade to the Power add-on. See the FAQ documentation and the SLP posts shown in the side bar of these forums. Power replaces the Legacy versions of ProPack, Pages, Contact extender and Directory Builder as well as tagalong.  For other information about which legacy add-ons correspond to the newer add-ons see the Documentation . If you need to upgrade Enhanced add-ons plus the add-ons mentioned above your best bet is to purchase the Premier subscription and get them all. It is a better value and provides you with all the features of the add-ons, plus features and functionality not available elsewhere.

    in reply to: Map Broken After Migration #46741
    Cici
    Keymaster

    Migration is never an easy task. (Just ask  Mother Nature….:-) ) It took the developer many hours when he updated to SSL, ditto with Sucuri updates and domain changes.

    One such post about this

    in reply to: Append This To Searches #46697
    Cici
    Keymaster

    You can download the SLP core plugin pre release under Products for free.

    in reply to: Append This To Searches #46696
    Cici
    Keymaster

    Just sent you a zip file for pre release  via we transfer hope that worked. Dont forget, not to use on live site. oh wait you might need the SLP pre release too, let me know if you got that file first

    in reply to: Append This To Searches #46694
    Cici
    Keymaster

    Ok, Hey we’ve been doing a lot of testing and apparently Google API changed their algortihms again. They do this trying to get sites to use their expensive google ads and business platforms. So the append feature always used to work for me and suddenly stopped working. Lance has written a new short code to be put on the actual search/map WP page. I just finished testing it on both my Costa Rica and Australia pages. As long as people enter a real postal code for the actual area they are searching it works. This has been added to the EXP pre release 4.8.2. beta 3. The shortcode will be   [slplus append_to_search=”<blah>”]  . I believe he will add this to Experience add-on. Normally he only adds new features to Premier but this is yet another work around Google monopolizing and throwing false search results for third party APIS.

    Not sure how to get the Pre release to you under the circumstances of being blocked with your mail server. They are zip files so I didn’t think they’d be too big. I cant add them to your account either. Have you given the premier subscription offer anymore thought?

    in reply to: Unable to update add-on plugins #46686
    Cici
    Keymaster

    There was some sort of issue with your subscription from last December.  I can’t follow the trail to see what happened.   I re-added Power and Experience to your account. Please check and see if you can download from your account and then deactivate under your Plugin panel, delete and reload. I’ll have to look into the Premier payment and subscriptions, PayPal had some glitches earlier this year. Please send an email to support if you still cannot see access and if you could include a copy of your Premier renewal payment (it appears it may have lapsed Sept 2016 and a subsequent payment made in Dec??)  so they can follow up, would be appreciated.

    in reply to: Search Layout and other fields gone #46680
    Cici
    Keymaster

    Thanks Ferdinand. With feedback Lance will be able to finalize testing and tweaks if needed.

    in reply to: NameSearch not working #46678
    Cici
    Keymaster

    There are no lifetime subscriptions. They are annual fees. If they did not pay their annual renewal fee for premier they will not be able to upgrade nor have access to premier features.  If I knew the name on the account I could check to see if they have an Active Premier subscription. It is a $275 a year renewal fee to maintain the Premier subscription

    You might need to deactivate Power and download it again from their account once that is done you would delete the old version and upload the new one manually. I do not know about Premier, as I mentioned,  I cannot see if they have paid their renewal fee without additional information.

     

    Search by name is done with the Experience add-on

    https://docs.storelocatorplus.com/blog/search-by-name/

    in reply to: NameSearch not working #46676
    Cici
    Keymaster

    Update your versions of all three. Plus you are showing as if you have  Premier subscription but I cannot find any Premier or orders under your name. Assume you do not want to share the plugin environment under the SLP INFO tab….(that is what is requested not necessarily a screenshot of your WP plugins per se) or the url because you are asking for a clients site and not your own??

     

    in reply to: Power Add On Import Field Names #46673
    Cici
    Keymaster

    As far as import header fields either or sl_tag or tags should work. The header rows that require would be sl_id.  We had to list the data field headers both ways because some people were and still are using old SLP versions.  Have you checked the new docs site? The you tube videos? Here is the use media libray youtube video , if you are looking for icon media.

    I do not understand which “Image” you are speaking of. Your images can be loaded into the WP media library and you would get your url there. You have not shown your plugin environment so I do not know if you have the Experience add-on and/or if you are looking for the “image until search” feature for instance. Please refer to the posting guidelines in the future so that our answers can be complete.

    https://docs.storelocatorplus.com/blog/location-imports-with-power-add-on/

     

    https://docs.storelocatorplus.com/blog/additional-import-data-field-headers/

     

    Neat Title

    May be used in the future as an alternate store name or subtitle.

    in reply to: Append This To Searches #46651
    Cici
    Keymaster

    Cannot add to your account either. Your end may be blocking the attachments from support. Sorry, you will have to look in your spam folder or add us to white list

    in reply to: Append This To Searches #46650
    Cici
    Keymaster

    Well that didnt work either. Let me try to add them in your account if you do not see them in downloads

Viewing 25 posts - 1,526 through 1,550 (of 2,688 total)