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Received your file and it imported in our test site using SLP 4.9.2 and Power 4.9.2 without issue.
Info about your file, you had the sl_id column which we deleted since we do not have those locations in our database and it does not apply.
if you are importing a column with header sl_id,it is assumed you are using the csv duplicates handling and are just adding to or changing those specific locations. The sl_id MUST match what is already in the location for that field.
this is not the same as an “identifier” which can be manually assigned by the user to match to an outside source. . when importing a fresh csv file you should remove the sl_id column completely. The sl_id is assigned by the SLP system and is not the same as an identifier. To add a unique identifier you must enable contact under general/data. Additional fields will then be available when you ahve the Power add-on activated.Further explanations for others not privvy to the email can be found in our documentation site.
https://docs.storelocatorplus.com/blog/csv-import-duplicates-handling/
I have revisited your icons issue, you need to re-select and have the markers point to a correct link.
It is pointing to
http://www.macduggal.com/wp-content/plugins/store-locator-le/images/icons/PREMIER.pngAt the time your subscription may have expired but you also have moved your site to https. when you use your browser developer tools look under console and you will see the mixed content errors. https://developers.google.com/web/fundamentals/security/prevent-mixed-content/what-is-mixed-content
Once you have reloaded the icons, markers to the correct destination you should see them again as long as you have the settings in the category manager to load those markers instead of the map markers.
https://docs.storelocatorplus.com/blog/category-manager/P.S. If you have anymore issues, please post in Premier forum and we can take a look. Premier customers are answered first.
Hi Amanda, Power 4.9.2 has been released. See post
it should fix remote file retrieval,https://www.storelocatorplus.com/improved-import-power-4-9-2/
Hello John,
The way I find the files are by searching under my downloads folder and then I search by date. Where your downloads go are entirely dependent on how you have set up your own directory on your computer. There is usually a “Downloads” file in your folders. You can then open (upload) the downloaded file in Google sheets and make any changes necessary.
I do not know what type of computer or version, if it is Microsoft based or a MAC, on my computer it is always on the side menu. Sometimes you can see it appear briefly on the bottom of your screen.
Lance instructed me to have you send the CSV file, without we can not assist you. We are on versions 4.9.2 of Power and SLP.
Not sure which version you tried to update to when you experienced issues, was it 4.9/
, There were some patches and now published for production sites on version 4.9.2. Suggest you go ahead and use the versions currently working for your site configuration, after you have launched that, if you want to test the newest versions on your staging or dev site and still have issues , you can contact support with the csv file.Sorry for your inconvenience and using the wrong name
Hi Patrick,
You said old tests blocking,,,have you deleted the old files from media library to make sure the files uploaded are only the current ones? The issue we had seen had to do with PHP and that was why we asked if you could look at the export files. Since you are using PHP 5.6.32 that shouldnt be an issue, but WP did change the way some tables were handled with their WP 4.9 update so that is why we are doing extensive testing.When you are uploading, did you check to make sure , if you have sl_id column and are importing, checked off duplicate csv handling that the sl_ids are the same. Not trying to be difficult but we have tested Power on multiple client sites and in our own testing environment and cannot recreate your issue. Can you send your import file that you are trying to import to the contact us support so we can take a look and test?
P.S. as far as forums, yes bb press has had a ton of issues with the WP 4.9 , 4.9.1 etc updates. We also weren’t able to post in forums intermittently.I have asked Lance to take a look at your site, but you have blocked the site url so we cannot see what may be different on your site. If you can send that information in private email to us that would help.
We will not share any sensitive informationI set up my country drop down and my category drop down here are some screenshots and a video. I selected a larger mile radius when searching because I have location sensor on and am in US and that particular map has center map at Charleston SC. Various settings shown, you can have any fir category, cascading or single, or you can leave first entry blank to have first category appear in drop down.
you can see video at “https://youtu.be/JW9UKGcYdJI”
Paul, we really need to see your SLP Plugin environment, it will show us versions, including which version of WP you are using, PHP, SQL…cannot troubleshoot properly without that information. WP version changed so lance had to write two separate codes , one to work with pre WP 4.8.3 and one to work with WP 4.9 and higher
We are also doing more testing on large lists and the files becoming corrupted on some sites, I just discovered one corrupt line on a file I exported and then re-imported, where one line came in skewed could you tell us how many locations you are importing.
Lance is checking the WP records and how they are handling files in media data library
1) The initial search radius is whatever you are using whether it be km or mi as your default but under the Settings Search
2) Category and selector attributes:
Selector Behavior
Should the address input be disabled when city, state, or country selectors are used? Allow means address and city/state/zip selectors are both left active at all times. disable means users can interact with either the city/state/zip OR the address but not both at the same time.—I disable on my site so they have to choose
3) Country selector, discrete filter
You can hide city or state drop down and only have Country dropdownEven just as an interim step… upload your Open office file to Google Sheets
Open it and look at the data.Is it clean? No special characters in the fields? No quotes or rogue commas that shouldn’t be there?
Good… export it… upload THAT exported file to SLP.
Power did not handle the import files any differently other then now it is in your media libray.
Export to UTF-8 and NOT in mac forma
And do NOT manually add commas and quotes to fields. I do not know where in documentation you see add quotes and commas.
We always suggest using Google sheets and download as csv file format, it will put the commas etc in for you. Do not try to create your own csv file.
https://docs.storelocatorplus.com/blog/location-imports-with-power-add-on/
Please activate Power or provide s with a login, you can send the login info to Contact us. Please note we will not change anything on your site but we require you to have a back up of your site and a staging site is preferred. check with your hosting company.
Turn off Cluster markers. Do you have Settings/Results as show locations and disable immediately show locations? We cannot troubleshoot your issue. Can you set up a staging site so we can see your settings? Power does not have any settings in it that would disable your locations being shown.
We sent the coupons via Mail chimp. there is no way to send it through the plugin admin box. The Info news was visble at the time and announcements were shown under the SLP News field. It is not shown in the admin box any longer as people were not reading the News logs and it was taking up too much “real estate”
Sorry your email box was bogged down. that happens sometimes, we do not continue to send multiple emails as people do not like being hounded. If plugins are not maintained or checked by the administrators of the WordPress site, updates can be missed.Yes, It is under the Locations/Bulk filter. Its been there for quite a while.. since 2016
https://docs.storelocatorplus.com/blog/how-to-export-locations-to-csv-file/Do you have a back up of your site and somewhere someone can log in? Are you using a staging site or do you have a virtual site that the developer can look at? Please send the info to contact us with login credentials , make sure you have backed up your site.
Unless you are referring to a staging site, I cannot define your issues, nor recreate them on my test site
The site url I saw had Power in the Sources , so it apparently is installed on that page. ….I am totally confused.
WHEN I LOOK AT YOUR SITE AND WHERE TO BUY IN THE CONSOLE USING BROWSER TOOLS I SEE:
1.css Failed to load resource: net::ERR_CONTENT_DECODING_FAILEDIs the site url that actually has SLP installed on this page?
http://www.rhpeterson.com/find-a-dealer/
When I search by zip code it shows the location within the radius I selected, assume you have
disable initial directory under your results settings. Assume you want them to search first?Hello Patricia,
Delete | Apply To All will delete all. If you are only getting 400-something deleted yout server is underpowered and gives up at that point. That is a server resources issue.
It should work with the right settings, limiting radius in results in the back end .
which search isnt working? when I search by Product, or by country or by city I see correct results… you cannot have the widgets and drop downs for all the variables. Having the drop downs is there to replace the zip code search. You can use the dropdown for City, country etc and product. Force the customer to search by one of those instead of only by post code . You are not forcing your customer to search by Country so Google will continue to return results with ANY post code in the world that shares your Australian post codes. Perhaps less drop downs instead of all drop downs would be better so you are not creating too many variables to be returned.
If your customers are mostly based In Australia and New Zealand, be aware that since you do not have HTTPS, location sensor will not work. Additionally Google is now throwing warnings* to all sites warning them about their Symantec SSL certs. They are becoming very restrictive and searches using their services are going to be deprecated without the SSL certs. If you get the correct vakid SSL cert location sensor would work for them and eliminate the majority of your issues
https://docs.storelocatorplus.com/blog/location-sensor
*You are getting these warnings on your site because you have an insecure site.
slp_core.min.js?ver=4.9.2:1 [Deprecation] getCurrentPosition() and watchPosition() no longer work on insecure origins. To use this feature, you should consider switching your application to a secure origin, such as HTTPS.Please post your Plugin environment, there have been updates. Showing no records processed indicates your files may be corrupt.
While Lance was working with a customer who has over 1000 locations and they tested imports they discovered that using some Excel versions and Safari (Mac) are causing files to be corrupted when downloaded as csv. Solution is to use Google Sheets and download from there. Look at your media file, open it and see if the columns etc are correct. When they used Google sheets and downloaded from that form to CSV, the import worked quickly and with no errors.
SLP 4.9.2 resolved
Fixed . SLP 4.9.2 available
